Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The order never arrived. It was for a children's trip and I had to find another last minute solution.
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Response from Petit-Fernand
We apologize again for this incident Sandra, Have a nice day.
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A. O.
Rating: 4 out of 5
Very nice stickers that you can design yourself. Let's see how well they hold up.
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Response from Petit-Fernand
Thanks for the 4 stars and feedback!
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Ruth
Rating: 4 out of 5
Great, fast delivery
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Saray Perejón
Rating: 4 out of 5
Hot melt adhesives for laundry last for years of washing machine and dryer use
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Response from Petit-Fernand
Thank you very much Saray for sharing your opinion with us :) Greetings !!!
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Estelle Grischko
Rating: 1 out of 5
Labels that fall off after washing!
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Response from Petit-Fernand
Hello Estelle, I'm very sorry to hear that you're having problems with your labels. It's not normal for them to come off if the instructions have been followed correctly. We've sent you an e-mail on the subject to try and find a solution. Alessio
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Claire Thieulart
Rating: 2 out of 5
I had ordered this product a few years ago, these labels still hold but this time they fall off! WHAT A SHAME
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Response from Petit-Fernand
Hello Claire, we're sorry to hear that your order did not meet your expectations. We have sent you an e-mail to try and find a solution. Have a nice day Alessio
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Elis
Rating: 1 out of 5
They are very nice but they never arrive on time and you have to claim them, it says that they arrive between 2 and 10 working days and here I have been waiting 16 and they have not arrived, it is not the first time I have had to claim for them to be sent to me because it seems that they are lost.
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Response from Petit-Fernand
Good morning Elisa, We are sorry to hear that you did not receive your order. We have sent you an email to find a solution. Good morning Alessio
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Cassandra Coliche
Rating: 1 out of 5
Design and delivery times respected but I am very disappointed with the quality of my order. More than half of my iron-on labels peeled off after the 2nd wash, despite following the instructions. Considering the price and my expectations, I'm very disappointed.
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Response from Petit-Fernand
Hello, we're sorry to hear that your order did not meet your expectations. We have sent you an e-mail to try and find a solution. Have a nice day Alessio
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Cindy
Rating: 1 out of 5
The labels I ordered don't stick to the clothes at all. I'm very disappointed because I ordered these a few years ago for my son and everything was fine.
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Response from Petit-Fernand
We're sorry, but you may have received a defective batch. Could you please contact our customer service department with more details and photos?
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Carina S.
Rating: 4 out of 5
Super cool stickers. Top quality. Unfortunately, some are very difficult to remove, therefore 1 star deduction.
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Response from Petit-Fernand
Thank you for your review !!! Can you please give us more details about the problem with the customer service? Perhaps you had a faulty batch and we can resend it?
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Diana Brunet
Rating: 1 out of 5
the labels came off the clothes after the first wash. Shoe markers don't seem very stable either. Also too many useless object labels. The truth for the price the quality is very poor!
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Response from Petit-Fernand
We're sorry, but you may have received a defective batch. Could you please contact our customer service department with more details and photos?
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Katrin
Rating: 4 out of 5
Simply great products, great ideas! Relatively short delivery time.
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Response from Petit-Fernand
Thank you very much, Katrin!
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Anna Sikanja
Rating: 1 out of 5
Hello, the labels came off in the first wash. The first purchase was perfect but the second was very disappointing.
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Response from Petit-Fernand
We are very sorry! Please contact our customer service department with the photos for a free replacement.
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M. G
Rating: 2 out of 5
The labels were too big because they wouldn't fit on the fabric, but they had to be iron-on to an existing label, so I had to cut them all out, which didn't make them look clean at all. On some garments, I had to cut the labels so I couldn't label them MAJ : it didn't hold up in the machine (max wash 40).
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Response from Petit-Fernand
I think you placed the labels in the wrong place, they can be applied to the textile and you didn't have to cut it . All measurements are visible when you choose on the website. If you're looking for something to place on clothing labels only, self-adhesive labels are more suitable. https://www.c-monetiquette.fr/coller-etiquette-thermocollante-autocollante
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Careca
Rating: 4 out of 5
All good and very nice design Thank you
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Response from Petit-Fernand
Great Carmen :) thanks
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Noelia Mancilla Pérez
Rating: 4 out of 5
They are a marvel
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Response from Petit-Fernand
Thank you Noella for your trust :)
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Adriana
Rating: 4 out of 5
Good products and convenient packages for school, only flaw they should increase the range of designs, backgrounds and fonts. Otherwise everything is perfect, even the shipping
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Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
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Cindy Dalto
Rating: 4 out of 5
Order received promptly. Exactly as shown
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Response from Petit-Fernand
Thanks Cindy!
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Celia González Fuentes
Rating: 1 out of 5
I have not received anything. It seems like a scam to me.
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Response from Petit-Fernand
I have sent you an email to verify that the address you entered when placing the order is correct. I remain at your disposal and wish you a good day. Alessio
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Fabienne
Rating: 4 out of 5
Quick receipt, presentation in a practical and nice booklet, I had iron-on labels and self-adhesive labels, the dragonfly motif was not recognizable.
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Karen Y.
Rating: 4 out of 5
Excellent colors and the letter very nice and readable
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Laura Chatel
Rating: 2 out of 5
Thank you for the delivery time... more than a week, so it doesn't meet the urgent needs of parents who can't anticipate.
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Response from Petit-Fernand
Thank you for ordering with us! Our delivery time is 2 to 6 working days, but it may be longer due to problems with the post office. Unfortunately, we have no influence on delivery times.
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Jennifer Miskakah
Rating: 1 out of 5
Received with wrong name written on it. I had to use this label quickly so I called your customer service and they were unable to find another solution for me, telling me, well, we sent the package, but it was a mistake on your part. You should have sent the package by express parcel delivery and not by normal parcel delivery.
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Response from Petit-Fernand
We are sorry that you received the wrong labels in the first place. We did indeed reship the correct order to you immediately with priority mail and confirmed it by e-mail.
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Beatriz Hidalgo Navarro
Rating: 4 out of 5
I loved the stickers for both textiles and utensils.
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Response from Petit-Fernand
Great Beatriz :) thanks for sharing your opinion with us.
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Maria
Rating: 4 out of 5
I think they look like good products, prices could have been a little lower, very original idea, a few more designs where you can choose would have been nice.
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Cristina
Rating: 1 out of 5
I did not receive my order
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Response from Petit-Fernand
Hi Christina, we are so sorry! The order was shipped at the end of March. I am sending you an email to help you.
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Emilie Ferron
Rating: 2 out of 5
I'm very disappointed by the labels, which really don't stick to the clothes at all. I have 4 children and this is not the first time I have used iron-on labels.
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Response from Petit-Fernand
Hello Emilie, I'm sorry to hear that your labels don't fit. I have just contacted you by email to help you quickly :) Have a nice day
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Miss L.
Rating: 1 out of 5
Commande non reçue J'ai deja contacter le service client / vérifier mon adresse également Pas recu de réponse du service client à ce jour
Response from Petit-Fernand
Pouvez-vous contacter notre service clientèle pour confirmer votre adresse et nous vous renverrons les étiquettes à nos frais ?
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Sarah
Rating: 4 out of 5
Great this is our third order
Response from Petit-Fernand
Many thanks for been our customer Sarah!
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Valentine Renaud
Rating: 4 out of 5
Very good Good quality
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Anne Sophie Leclercq
Rating: 4 out of 5
Disappointed with my first order two years ago. The labels peeled off quickly. I still dared to recommend them? no more worries this time! Top, speed, color, design, installation and resistance correct.
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Mélissa Lemarié
Rating: 1 out of 5
Address error? I never received my order. It was supposed to be returned but never was! Very disappointed
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Response from Petit-Fernand
Hi Mélissa, Sorry to read that your order has not arrived. We have just contacted you to help you. Have a nice day!
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1000699877
Rating: 4 out of 5
I really like the water bottles. Pretty, no taste in the water and it stays fresh. I bought 2 two years ago and they are still in good condition. The only downside is the caps. They're really fragile and I've had to buy new ones several times. I recently bought 2 more "can" size bottles, this time thinking that the stoppers would be stronger. But unfortunately this wasn't the case, and after 1 month the stopper didn't hold either. I'm a bit disappointed because I really like this brand.
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Christèle Wyseur
Rating: 1 out of 5
Hello. My order went to the wrong address and I haven't heard from them since. This is not serious. I'm disappointed
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Response from Petit-Fernand
Hello Christèle, We have sent you a message to help you, Have a nice day
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Marilor
Rating: 2 out of 5
Too bad the labels don't stick well. Delay respected as expected.
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Response from Petit-Fernand
Hello Marianne, I'm sorry your labels don't fit properly. I've just emailed you to help you find a solution together :) Have a nice day
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Anne Meseguer
Rating: 1 out of 5
I had to sew all the labels back on. They won't stay on.
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Response from Petit-Fernand
Hello Anne, I'm sorry to hear that. A short message has been sent to you to help you as soon as possible. Have a nice day!
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Luana
Rating: 1 out of 5
Poor product
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Response from Petit-Fernand
Hello Luana, We are sorry the order did not meet your expectations. However, coto that you sent us a message two weeks ago, which was followed by our response in which we asked you for photos to verify the problem and find a solution. We look forward to your riscotro A good day ? Alessio
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Laila
Rating: 1 out of 5
It's good, but doesn't stick well enough to clothes or other objects.
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Response from Petit-Fernand
Hello Laila, We're sorry to read this. We have contacted you by email to help you find a solution. Have a nice day!
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Amandine C
Rating: 4 out of 5
I haven't had a chance to try them out yet, but I can say: -Fast, easy service. On-time shipping and delivery. -Sending in a kind of notebook that allows easy filing, avoids losses and is very clear. -Conforms to the order placed on the website.
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Shannon Rm
Rating: 4 out of 5
Quick delivery, very practical notebook. Only downside: the labels don't wash very well. On the other hand, they're great on objects! Even after sterilization, they hold very well. The designs are really nice and varied! I'm glad they exist!
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