Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Hello Marie, We have just sent you an email to help you quickly. We apologize for the delay. Have a nice day!
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Hs
Rating: 1 out of 5
Followed instructions very carefully for iron on labels, but after one wear and one wash (20 degrees) almost all of the labels have peeled off. Ended up buying sew on labels as i knew these would stay on and I had wasted so much time ironing 100 labels on my daughters clothes for nursery. I also emailed Petit-Fernand to let them know what had happened and no one replied. Not impressed
Response from Petit-Fernand
Dear Harriet, we are sorry to hear about this issue. Surely the iron-on labels must not peel off. We would be happy to resend the new labels on our cost but we never receive any email from you. Please contact our customer service with the picture of damaged labels for replacement!
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Yoa Gomez
Rating: 1 out of 5
21 days and I'm still waiting for my order. I wanted them for Monday when my little one starts kindergarten, but nothing. Customer service told me that they will send them to me again, but because of this delay I ordered them yesterday from another page.
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Response from Petit-Fernand
Hi Yoana, We understand about the delay, and we apologize again. We will be in touch for your new order :)
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Stéphanie Le Bras
Rating: 1 out of 5
The labels stick very badly or not at all. Therefore I could not make a good advertisement. Sincerely
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Response from Petit-Fernand
Hello Stéphanie, I'm sorry to read this. I've just contacted you to find a quick solution to this problem. Have a nice day!
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Gema
Rating: 1 out of 5
It's been 3 weeks since I placed the order and I still haven't received it. They sent me an email that it had been sent and I don't know anything else.
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Response from Petit-Fernand
Hello Gema, I am sorry for the delay of your order. We have just contacted you by email to help you as soon as possible.
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Miss A.
Rating: 1 out of 5
The first time I got these were great but second time the stickers don't peel off easily and keep breaking.
Response from Petit-Fernand
Dear Anna, Thank you for shopping at Petit-Fernand! We are very sorry to hear that you have encountered problems with your order. It is possible that you have received a faulty batch. Please, contack our customer service with the pictures of the problem for replacement.
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Ana María González Fortes
Rating: 1 out of 5
Good morning, I have not received order number 2000813345 yet. Please give me a solution. Thank you.
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Response from Petit-Fernand
Good morning Ana Maria, We have just contacted you by email to help you as soon as possible. We are sorry for the delay.
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Marion
Rating: 4 out of 5
I ordered several models of self-adhesive labels and one set does not peel off well. There's extra plastic. All the others are great.
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Anne J.
Rating: 4 out of 5
Tippi toppi ????
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Dana M.
Rating: 4 out of 5
Beautiful stickers. I can't say anything about durability yet as they haven't been in use that long. But they look high quality and stick well to the drinking cup, where they have already successfully survived the dishwasher. We have yet to test the clothes stickers/ironing labels.
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Emmanuelle Darbon
Rating: 1 out of 5
All the labels came off in the wash, even after waiting several days for them to adhere to the fabric.
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Response from Petit-Fernand
Hello Emmanuelle, We're sorry to hear that our products don't meet your expectations. I have sent you an e-mail so that we can find a solution together? Good day and see you soon!
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Val W.
Rating: 4 out of 5
I love these stickers They are lovely in colour and design perfect for my new baby's clothes tupperwear boxes and shoes
Response from Petit-Fernand
Thanks Val for your review! We are glad you love our products!
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Regina
Rating: 2 out of 5
So far I have bought labels for clothing and have been very comfortable with them. The latest ones, bought for pencils, on the other hand, I found to be not very durable. They do not adhere well to the edges and come off easily.
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Response from Petit-Fernand
Good morning, we are sorry to hear that your order did not meet your expectations. We have sent you an email about it in order to find a solution.
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Anna Roig Raig
Rating: 1 out of 5
All the labels I have stuck on different garments (T-shirts, bibs, pants...) have peeled off after the first wash. Bad product and expensive
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Response from Petit-Fernand
Hi Anna, I'm sorry to hear about your labels peeling off. I just sent you an email so I can help you :)
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Emilie Pires
Rating: 1 out of 5
I never received my order...
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Response from Petit-Fernand
Hello Emilie, Sorry to read this. We have contacted you via email to find a solution together :)
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Yoa Gomez
Rating: 1 out of 5
I ordered a pack for daycare on March 7, Day 09 tells me that they are leaving, today March 24 they still have not arrived. 15 dias......las I need for next week when the nursery starts.
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Response from Petit-Fernand
Hello :) We are sorry for the delay of your order. Can you contact us by email with your order number ?
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Aurelie
Rating: 1 out of 5
I ordered 2 personalized bottles and after 2 days of use, my son's bottle cracked at the plastic cap and the cap came off. I contacted the after-sales service to ask them to suggest a solution and have had no response to date... this experience leaves a bitter taste in my mouth. I won't be ordering from them again and won't be recommending them.
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Response from Petit-Fernand
Hello Aurélie, We're sorry to hear that our products don't meet your expectations. I've sent you an e-mail so that we can find a solution together? Good day and see you soon!
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Gilvan
Rating: 4 out of 5
Labels as ordered. Fast delivery
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Response from Petit-Fernand
Thank you very much?
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Anna P.
Rating: 4 out of 5
I had recently ordered 2 water bottles, one for a gift the other for my daughter, already second to have one more. Aesthetically they are really wonderful until they fall which unfortunately for children inevitable, the construction remains solid fortunately but the white enamel comes off right after first fall or cracks appear, in fact first time brought to kindergarten fall and unfortunately ruined, same thing happened also to the little friend to whom we had given the gift. Total of the story I don't know how to protect them from falls to have them in excellent condition I think almost impossible but how nervous. Water stays cool, quality stainless steel really.
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Response from Petit-Fernand
Thank you for sharing your experience. Your opinion is important in order to help improve our products! Have a good day?
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Cristina
Rating: 2 out of 5
They took 10 days to arrive. I bought them two years ago and they were better quality. The bottoms are not as I expected.
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Response from Petit-Fernand
Thank you for your comment Cristina. We have sent you an email for your feedback.
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Angela Fallea
Rating: 1 out of 5
I still haven't received my order n°1001764381
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Response from Petit-Fernand
Hello Angela, We have sent you an email to help you. We are very sorry for the delay in delivery.
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Pauline
Rating: 4 out of 5
Good quality labels But it's a shame when you order several sheets not to be able to choose different models
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Response from Petit-Fernand
Thank you for your confidence Pauline :)
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Sandra Gb
Rating: 2 out of 5
2nd or 3rd time I've ordered and this time I'm quite disappointed. Lack of adhesion, practically peeling off most of the labels.
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Response from Petit-Fernand
Hello Sandra, We're sorry to read this. We have just contacted you by email to help you.
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C. W.
Rating: 4 out of 5
Great name stickers. I use these for everything, clothes, shoes, and other items. The kids love designing them, however they are growing out of wanting pictures on the name stickers now. These withstand the test of time and are easily removable when the time comes to pass them on.
Response from Petit-Fernand
Thank you for this review! We are very glad that your kids enjoy creation part!
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Angy Millan Gallardo
Rating: 2 out of 5
They peel off! I have had other brands and this has not happened to me.
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Response from Petit-Fernand
Hi Angy, We are sorry to hear that you have been unstuck. We have just contacted you so we can help you.
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Ariadna Rangel Soldevila
Rating: 1 out of 5
20 days and I still have not received my order
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Response from Petit-Fernand
Hi Ariadna, We understand, and we apologize again for this delay.
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Angélique Leggio
Rating: 4 out of 5
Very pretty patterns and colors, multiple choices and customizable, I love it, it would be nice to have tiny labels for pacifiers or to stick on the labels of clothing.
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Response from Petit-Fernand
Thank you for your message Angélique, we really appreciate it. We'll pass on your idea :)
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Lorena Sanz
Rating: 4 out of 5
The stickers are very nice, but too big for 1 year old clothes. I'll keep them, they don't seem useful today
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Response from Petit-Fernand
Thanks for your comment Lorena :)
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Mara
Rating: 1 out of 5
Slow to reply after missing an order,,,, I am waiting for them to resend it to me after a fifteen day wait. I will not buy anything again
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Response from Petit-Fernand
Sorry for the delay with your order Mara
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Alicia
Rating: 2 out of 5
The stickers are very nice, but despite following the recommendations, they have peeled off.
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Response from Petit-Fernand
Hi Alicia, We are sorry to hear that they have come off. We just sent you an email for you to send us pictures.
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Cliente
Rating: 4 out of 5
EVERYTHING VERY FAST AND JUST AS DESCRIBED.
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Response from Petit-Fernand
Thank you Laura :)
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Meral Bayri
Rating: 1 out of 5
I placed the order on the 28th and to date still not received! We like March 15!!!
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Response from Petit-Fernand
Hello Meral, We're sorry for the delay in your order. We have just sent you an email to help you.
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Ana Loureiro
Rating: 1 out of 5
It's been a month since I placed the order and it still hasn't arrived. They give me no solution.
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Response from Petit-Fernand
Hi Ana, We are sorry there is such a long wait. We just sent you an email to help you.
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Séverine Tulle
Rating: 1 out of 5
I never received my order.
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Response from Petit-Fernand
Hello Séverine, We have contacted you via email to help you as soon as possible. We are very sorry for the delay.
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Juca
Rating: 1 out of 5
Does not stick to certain fabrics (e.g. fleece) Peels off on 1st wash.
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Response from Petit-Fernand
Hello Justine, We have contacted you by email to help you quickly, very sorry for this transport incident.
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Federica
Rating: 4 out of 5
Product conforms to the description. Serious and punctual service. Recommended
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Response from Petit-Fernand
Thank you for your review and for being our customer ?
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Patricia S.
Rating: 4 out of 5
I am delighted with the stickers. This is already my third order from you. They stick really well to the clothes. One star deduction because they are relatively large. The old ones were smaller and therefore practical. I have to cut off the new ones for shoes.
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Response from Petit-Fernand
Dear Patricia, thank you very much for your lovely review! Just to mention that the iron-on labels are smaller than the stickers ;)
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Michaela M.
Rating: 1 out of 5
After 20 days of waiting, the order has still not arrived
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Response from Petit-Fernand
We are sorry to learn of this delivery anomaly by the postal services. I have sent you an email in order to find an appropriate solution. I remain at your disposal and wish you a good day. Alessio
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Georgiana Rusu
Rating: 1 out of 5
I have not received my order yet?
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Response from Petit-Fernand
We are sorry for this delay in transportation. We have just sent you an email, hoping we can help you quickly.
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Chemin
Rating: 4 out of 5
This is the first time I have used your services and I am completely satisfied with the order I received.
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