Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The order did not arrive and you never responded to my emails.
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Response from Petit-Fernand
We regret that you have not yet received your order. We have proceeded to send you an email to ask you to confirm the address and make sure we can find a solution. Looking forward to Sue Have a good day ?
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Anne-Emmanuelle Barthuel
Rating: 4 out of 5
Fast and careful delivery. Product meets my expectations and seems to be of good quality, but the labels are very difficult to remove.
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Carole Cnocquaert
Rating: 4 out of 5
Very nice and practical labels. However, much less so when there are no labels on the clothes, as is the case with socks...
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Souad Imrany
Rating: 4 out of 5
Very nice, and the booklet is well presented. My children are happy to have received them.
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Eva
Rating: 2 out of 5
Half of the hotmelt stickers have peeled off in the first wash.
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Response from Petit-Fernand
Hi Eva, I am very sorry for what happened. I have just sent you an email to understand the problem and to be able to quickly provide you with a solution. I look forward to hearing from you and wish you a happy day! Bea
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Valérie Bujeaud
Rating: 4 out of 5
Good. I recommend
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Diandra Liberi
Rating: 1 out of 5
Delivery really too long, I still haven't received what I ordered almost 3 weeks ago.
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Response from Petit-Fernand
Hi Diandra, I'm sorry you didn't receive your order, which was shipped on February 9. I've just sent you an e-mail to check that the address you gave when you placed your order was correct. I look forward to hearing from you and wish you a wonderful day! Bea
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Clémentine Morin
Rating: 2 out of 5
I chose a tractor as the image for my son's labels and when I received them, there was no image on the label so the writing wasn't centered on the label... it's not pretty at all and it makes a big closet with nothing on the side.
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Response from Petit-Fernand
Hello Clémentine, I completely understand your frustration. However, our teams printed exactly what you had created in the customizer. I've just sent you an e-mail with screenshots showing this. I remain available and wish you a good day! Bea
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Mme Andrée Roullet
Rating: 4 out of 5
I bought the labels for my little girl when she goes to school, they are very pretty, and the price is reasonable.
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Nicolas Tourette
Rating: 1 out of 5
I'm sorry and it's very problematic for us, but your labels don't stick, and we find labels in the washing machine, even though we only wash at 30 degrees.
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Response from Petit-Fernand
Hello Nicolas, I'm really sorry to read this! I've just sent you an e-mail. It's not normal for this to happen. I look forward to hearing from you, and wish you a wonderful day! Bea
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Madame Loetizia Poullain
Rating: 1 out of 5
Disappointed, the iron-on labels do not stick well and peel off completely after the 1st wash.
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Response from Petit-Fernand
Hello Loetizia, I can confirm that this is not normal. I've just sent you an e-mail and I look forward to hearing from you. Have a nice day! Bea
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Claude Monot
Rating: 4 out of 5
speed at the top, but I do not know what happened, my labels had twice the name on the same while it seemed to me to have chosen a dandelion and the name. I probably made a mistake when ordering
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Alessandra
Rating: 4 out of 5
The water bottles are very nice and light, the girls liked them very much. We will evaluate their thermal capacity in the summer but, at the moment, we are satisfied.
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Response from Petit-Fernand
We thank you for sharing your opinion and wish you a good day?
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Sandra Arenas Jimenez
Rating: 1 out of 5
I bought stickers for my baby's clothes and after following all the steps (ironing without steam, no dragging, waiting to wash the clothes, etc) the stickers are peeling off, all of them, from the clothes. I find them in the washing machine. The experience is dire and I would not buy them again. Not one, but all of them have come off on plain cotton clothing which is the most recommended. Super disappointed.
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Response from Petit-Fernand
Hi Sandra, I am very sorry for what happened. I just sent you an email. I look forward to hearing from you and wish you a happy day! Bea
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Lorena Esteban
Rating: 1 out of 5
I did not receive the order, and it was placed 19 days ago. Poor treatment
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Response from Petit-Fernand
Hi Lorena, I am very sorry that you did not receive your order. I just sent you an email to confirm to understand the problem and be able to bring you a solution as soon as possible. I look forward to hearing from you and wish you a happy day! Bea
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Mr Christian Surel
Rating: 4 out of 5
Nothing to say fast delivery very good products thanks to all employees
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Magali Et Stephane Azoulay
Rating: 4 out of 5
Fast delivery and very easy to order: choose the model, type in the name and off you go. Only downside: I have my doubts about the effectiveness of the iron-on labels. I've only washed them once and they're already coming off.
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Ophelie Bertrand
Rating: 1 out of 5
I'm disappointed with the range of labels I've chosen, as they peel right off after the 1st wash at 40.
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Response from Petit-Fernand
I'm sorry you've had problems with our labels. Please write to us at [email protected] and send us photos of the labels coming off or, failing that, photos of where they were applied. I will then be able to provide you with a solution as soon as possible. In the meantime, have a wonderful day! Bea
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Cj
Rating: 4 out of 5
The labels are of good quality. It's a pity that some letters are difficult to read against the background. Round formats are missing for object labels.
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Aurélia V
Rating: 4 out of 5
Easy to create labels. Fast shipping
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Laura Paquier
Rating: 4 out of 5
your labels are great! be careful, self-adhesive clothing labels are difficult to remove from the sheet.
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Awell
Rating: 2 out of 5
Was really looking forward to receiving these labels as my 1year old starts nursery in a couple of weeks. Over two weeks later and I still haven't received them. When I requested a refund, there was no means of an apology/offering an alternative, just literally "have a nice day." If items I've ordered from the US can arrive within two weeks of ordering, then so can something which is coming from France (I'm in the UK so a lot closer!)
Response from Petit-Fernand
Dear Aysha, we are sorry you did not received your labels and they got lost by the postal services. This is something we dont have influence on. We are always glad to resend the labels on our cost again but you asked for the immediate refund. The last email from us was the confirmation of the refund and we indeed wished you a nice day. We are sorry if that was inappropriate.
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Nadine Lamarque
Rating: 4 out of 5
Having ordered labels from your site on several occasions, I was disappointed by the self-adhesive labels which peel off on the 1st wash, so I ordered thermo-adhesive labels which need to be protected with greaseproof paper, which is normally enclosed! Unfortunately, the parchment paper wasn't included with my order, which is a shame! I'm going to have to buy some, it's just not right!
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Delphine B
Rating: 4 out of 5
Order received in less than 3 days
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Lidia Fernández
Rating: 2 out of 5
I was expecting better quality and that the labels would not be so easy to remove, both the thermo-adhesive and the normal ones. I would not recommend the truth
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Response from Petit-Fernand
Hi Lidia, I confirm that it is not normal for this to happen. I have just sent you an email to understand the problem and to find a solution. I look forward to hearing from you and wish you a happy day! Bea
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Belén
Rating: 4 out of 5
All very well
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Response from Petit-Fernand
Thank you very much Belén :)
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Alba Gilabert
Rating: 4 out of 5
Everything is perfect, we love the stickers, they are easy to stick on, they come in an envelope very well placed. The only thing is that they took about 15 days to arrive. Regards
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Response from Petit-Fernand
Hi Alba, thank you for your message. Sorry for the delay! We wish you a happy day!
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Holl Dominique
Rating: 4 out of 5
I had already used your products with satisfaction. So I repeated the experience
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Patricia Gómez
Rating: 1 out of 5
There is no way that thermal labels last even 72h on clothes. It can not be put on elastic, or polar, or anything, then ... is indicated for baby clothes how is it? (Because all baby clothes are like that). It is my second order (I wanted to see that it was not a bad throw). And nothing. And obviously I followed the instructions to the letter. I am very unhappy.
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Response from Petit-Fernand
Hi Patricia, thank you for your message. I am very sorry for what happened. I have just sent you an email, I am waiting to provide you with a solution as soon as possible! Best regards, Bea
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Paola Peña
Rating: 2 out of 5
The product was shipped with a typo and they did not modify it.
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Response from Petit-Fernand
Hi Paola, I am very sorry for what happened. Our teams have made the labels as you had customized them at the time of ordering. Unfortunately, when you requested the modification the order had already been shipped. I am sorry for what happened. If you have any questions, I am at your disposal. Bea
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Lg
Rating: 1 out of 5
I am very sad to write this, but the last package of labels has not been what I expected. I bought a nursery and birth package for my son and out of the first 5 heat adhesive labels I used, already 5 of them after the first wash have come off the clothes (some partially and some completely).
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Response from Petit-Fernand
Hi Lucia, I am very sorry for what happened. I just sent you a message by mail to understand the problem and quickly bring you a solution! I am waiting for you and I wish you a happy day! Bea
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Marie-Dominique Zidor
Rating: 1 out of 5
It doesn't stick very well to clothes, let alone in the wash.
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Response from Petit-Fernand
Hello Marie-Dominique, thank you for your feedback. I'm sorry you're having trouble with our labels. I've just sent you an e-mail to find out what the problem is so that we can get back to you as soon as possible. We look forward to hearing from you. Have a lovely day! Bea
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Lilly B.
Rating: 4 out of 5
Good quality. Difficult to make a decision when choosing. Many motifs for small children. Would like more choice for older children, or a gift for adults.
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Delph U
Rating: 1 out of 5
I bought 3 gourds for each of my children in April 2021... they use it for school. I have no complaints about the bottle itself. However, the quality of the stoppers is deplorable. I'm on my 3rd set of stoppers (9 stoppers bought for 3 bottles), and they break at the slightest impact. The broken plastic is then sharp and no longer protects the sports cap... a shame for a product intended for children.
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Response from Petit-Fernand
Hello, thank you for your feedback. I'm sorry that you had difficulties with our products and that the caps did not meet your expectations. We take note of your comment and will do our best to offer the best quality to our customers! Have a nice day!
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Daniela
Rating: 1 out of 5
Too bad!!! I have always ordered and it has always gone well.... the product is of excellent quality, the labels are well made, tested in the dishwasher, washing machine, etc... and in fact they are still there... this time the disappointment is for the delivery, order placed on January 6, and still not arrived, probably problems on the delivery, but I am not given any update.... I still spent money on an order that: WILL ARRIVE?!!!
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Response from Petit-Fernand
Good morning Daniela, unfortunately you entered an incomplete address when you placed your order, which is probably why you did not receive it. Despite the fact that the error is not our fault, I have contacted you to find a solution to the inconvenience. Have a good day ? Alessio
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Pauline C.
Rating: 4 out of 5
Fast shipping
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Aurélie Garnier
Rating: 4 out of 5
Good, but a little expensive for my taste...
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Luiza Lemaure
Rating: 4 out of 5
Great products, beautiful finish, great presentation, very useful, excellent quality. I just didn't receive the greaseproof paper, hence the missing star. But otherwise, really great
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Vt
Rating: 4 out of 5
The products are great. But the booklet with the ready-made kernels looks like it was stapled on by a 3-year-old child
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Response from Petit-Fernand
Thank you for your kind review. Sorry if the brackets are a bit off. Can you please show the photo to customer service?
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Gmm
Rating: 4 out of 5
Very hygienic and practical. The only downside is that you have to be careful with the blows, because although it seems a very sturdy material, the first time he dropped the small to the ground flew out a piece of the top cover.
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Response from Petit-Fernand
Thanks for your trust Gema :)
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