Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The labels do not stick. I am not satisfied with the product.
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Response from Petit-Fernand
Hello Soraya,
I confirm the return of the entire order.
We apologize for this quality issue.
Have a nice day,
Sandra C-MonEtiquette
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Sabrina B.
Rating: 1 out of 5
following a purchase from 31/08/2025
I haven't received anything, the pickup point is still closed
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Response from Petit-Fernand
Hello Sabrina,
Thank you for your feedback. We apologize for this inconvenience. Please know that we are committed to resolving this issue quickly. An email has been sent to assist you.
See you soon,
Sandra C-MonEtiquette
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Marie-Laure R.
Rating: 4 out of 5
following a purchase from 30/08/2025
A clear site, there is a choice. Good experience
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Elena J.
Rating: 2 out of 5
following a purchase from 21/08/2025
Unfortunately, the desired hippopotamus is only half well printed, on the other side of the hippopotamus it looks like the printer had lost interest.
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Response from Petit-Fernand
Good day, Elena,
I will contact you to get more information about it.
Have a nice day,
Customer Service EsIstMeins
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Emma G.
Rating: 1 out of 5
following a purchase from 21/08/2025
The stick on labels don’t stay on after being washed.
Response from Petit-Fernand
Hello Emma,
Thank you for your feedback. We’re sorry to hear about your experience. Please reach out to our customer service so we can assist you further and ensure your satisfaction with our products.
Best regards,
Giulia Petit-Fernand
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Pascale D.
Rating: 4 out of 5
following a purchase from 30/08/2025
Great
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Monica C.
Rating: 4 out of 5
following a purchase from 29/08/2025
easy and practical
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Sophie S.
Rating: 1 out of 5
following a purchase from 18/08/2025
Does not detach easily and does not stick well
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Response from Petit-Fernand
Hello Sophie,
Thank you for your feedback. We are sorry to hear that you have encountered difficulties with our products. Your satisfaction is our priority, and we take your comments very seriously. We have just contacted you by email to offer you a solution :)
Best regards,
The C-Monetiquette team
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Zoe G.
Rating: 2 out of 5
following a purchase from 30/08/2025
I am very satisfied with the quality of the labels but very disappointed with the stamps. Only one ink pad for two stamps purchased - I do not find that reasonable, considering the price of the product.
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Response from Petit-Fernand
Hello Zoe,
Thank you for taking the time to share your feedback. We are delighted to hear that you are satisfied with the quality of our labels. Regarding the stamps, we understand your disappointment and will take your comments into account to improve our offerings. Please feel free to contact us directly for any questions or suggestions.
Best regards,
Giulia C-Monetiquette
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Nic S.
Rating: 4 out of 5
following a purchase from 30/08/2025
I had paid for delivery in 24 hours but received it in 6 days...?
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Christelle K.
Rating: 2 out of 5
following a purchase from 30/08/2025
I have been buying your labels for 4 years, and I am very satisfied. I paid for express delivery for my last order, I received it 1 week later, what’s the point of paying more for delivery, and receiving the package 1 week later. I am not satisfied at all, I request a refund for the delivery. Thank you for your understanding
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Response from Petit-Fernand
Hello Christelle, we are sorry for this inconvenience. We had not received a complaint from you, otherwise we would have reacted immediately. For your future orders, please contact us directly so that we can assist you faster. We will get back to you shortly.
Best regards,
Chiara C-MonEtiquette
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Paloma G.
Rating: 4 out of 5
following a purchase from 20/08/2025
The labels are of very good quality. This last time I chose to buy 2 packs, one for each child and the truth is that I prefer to choose the number of labels than the packs. In my opinion, there were too many object labels and too few clothing labels. One detail to improve that would be very helpful when you have several children is that the cover of the stickers comes differentiated from one another, at least by color, or with the child's name on the outside... in the end we have several little books around the house and I have to open them each time to see whose they are ;)
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Afonso F.
Rating: 1 out of 5
following a purchase from 30/08/2025
I did not receive my package.
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Response from Petit-Fernand
Hello,
thank you for your feedback. We are sorry to hear about this issue. We have just contacted you by email to find a quick solution.
Best regards,
Chiara, C-MonEtiquette
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De Toffani L.
Rating: 4 out of 5
following a purchase from 20/08/2025
Satisfied, faster in shipping compared to previous years.
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Meliha C.
Rating: 2 out of 5
following a purchase from 20/08/2025
Looks nice but comes off from all the pens. Sad
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Response from Petit-Fernand
Good day, Meliha,
I am sorry to read that. I will get in touch with you to obtain further information on this matter.
I wish you a nice day,
Customer Service EsIstMeins
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Anne-Françoise B.
Rating: 1 out of 5
following a purchase from 10/08/2025
I am disappointed with my labels, the proposed format does not match the material used
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Response from Petit-Fernand
Hello Anne-Françoise,
Thank you for taking the time to share your opinion. We are sorry to hear that the format of your labels does not meet your expectations. Your feedback is valuable and will help us improve our offering. We have contacted you directly by email to discuss your situation.
Best regards,
Alice C-Monetiquette
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Naima A.
Rating: 1 out of 5
following a purchase from 27/08/2025
I ordered the new labels a line with glitter option etc… the product is compliant but they stapled everything, I end up with punched labels.. not great
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Response from Petit-Fernand
Hello Naima,
Thank you for your feedback. We are glad to hear that the product meets your expectations, but we are sorry to learn that the packaging caused inconveniences. Your experience is valuable to us and we will ensure to improve our shipping methods to avoid this kind of situation in the future. Please feel free to contact us for any questions or concerns, we are here to assist you.
Best regards,
Giulia from C-Monetiquette
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Aline M.
Rating: 1 out of 5
following a purchase from 30/08/2025
Very disappointed, labels that do not stick and come off very quickly…
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Response from Petit-Fernand
Hello Aline,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that our labels did not meet your expectations. Your satisfaction is our priority, and we are committed to improving the quality of our products. Please feel free to contact us by email, we will be happy to find a solution.
Best regards,
Giulia C-Monetiquette
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Mariotti S.
Rating: 4 out of 5
following a purchase from 19/08/2025
Good material and service. However, the cost seems a bit high.
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Belloni G.
Rating: 1 out of 5
following a purchase from 19/08/2025
Unfortunately, the labels come off after a wash at 30 degrees in the washing machine
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Response from Petit-Fernand
Good morning Gaia,
Thank you for your feedback. We are sorry to hear that you have encountered problems with the labels. The quality of our products is a priority for us and we are committed to ensuring maximum satisfaction. We kindly ask you to contact our customer service, we will be happy to assist you and find a solution.
Best regards,
Giulia from Petit-Fernand
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Maria D.
Rating: 2 out of 5
following a purchase from 20/08/2025
Although I followed the instructions and they stuck well after the iron. With the first wash, the vast majority came off, the others in the second wash. The ones that simply stuck, very well.
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Response from Petit-Fernand
Hello Maria,
I’m sorry to read your message
We just got in touch with you to help you as they shouldn’t come off like this
Good day,
Camille Petit-Fernand
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Evelyn J.
Rating: 4 out of 5
following a purchase from 15/08/2025
Nice stickers. Now we have to wait and see if they hold up
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Response from Petit-Fernand
Good day, Evelyn,
I am very pleased with your positive review – thank you for sharing your experience with us.
Have a nice day,
Customer Service EsIstMeins
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Beatrice D.
Rating: 4 out of 5
following a purchase from 30/08/2025
Very happy with my purchase
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Adeline G.
Rating: 4 out of 5
following a purchase from 28/08/2025
Good quality, very nice labels
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Thierry D.
Rating: 4 out of 5
following a purchase from 29/08/2025
Good purchase
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Sihem T.
Rating: 1 out of 5
following a purchase from 29/08/2025
I ordered on August 28 and I have never received my order, it's outrageous!!!
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Response from Petit-Fernand
Hello Sihem,
Thank you for taking the time to share your opinion. We are sorry to hear that you have not received your order.
Please contact us via our website with your order number. We will help you.
Have a nice day,
The C-MonEtiquette team
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Yseult M.
Rating: 1 out of 5
following a purchase from 29/08/2025
Very disappointed! No news about the mistake made. The received labels do not match either the name or the images. I hope the necessary will be done quickly!!
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Response from Petit-Fernand
Hello Yseult,
Thank you for taking the time to share your experience, even though we are sorry to learn of your disappointment. We take your feedback very seriously and are committed to resolving this situation as soon as possible. I have seen in the system that our customer service team has already resolved the issue and sent you new labels.
We apologize for this inconvenience and thank you for your understanding.
Best regards,
Giulia C-Monetiquette
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Raphaëlle D.
Rating: 4 out of 5
following a purchase from 29/08/2025
It's not bad! It's practical, we'll see after many washes.
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Claudia B.
Rating: 2 out of 5
following a purchase from 19/08/2025
Many of the stickers broke when taking them out.
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Response from Petit-Fernand
Hello Claudia,
I am very sorry about this anomaly with your order. Your labels should not break when taking them out.
We have just contacted you to help you.
Have a good day,
Camille Petit-Fernand
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Sandra W.
Rating: 4 out of 5
following a purchase from 19/08/2025
I was a little disappointed that the labels received looked so ‘sticky paperish’. I’m hoping they perform better than they look. But I bought them as a little gift for someone, so may never find out!
Response from Petit-Fernand
Dear Sandra,
Thank you for your feedback and for choosing Petit-Fernand for your gift! We're glad to hear you appreciated our products overall. We're sorry to hear that the labels didn't meet your expectations visually. Please rest assured that they are designed for durability and performance. We hope that the recipient enjoys them! If you have any further questions or need assistance, feel free to reach out.
Best regards,
Giulia Petit-Fernand
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Aline A.
Rating: 1 out of 5
following a purchase from 27/08/2025
The sticker is poorly stuck on the box. There are air bubbles, I am disappointed.
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Response from Petit-Fernand
Hello Aline,
Thank you for your feedback. We are sorry to learn that the sticker did not meet your expectations. Your satisfaction is important to us, and we would like to resolve this issue. Please feel free to contact us directly so that we can provide you with a solution.
Best regards,
Giulia from C-Monetiquette.
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Elodie F.
Rating: 4 out of 5
following a purchase from 28/08/2025
Practice
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Morgane J.
Rating: 2 out of 5
following a purchase from 28/08/2025
Peels off very easily. I am disappointed with my order.
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Response from Petit-Fernand
Hello Morgane,
Thank you for taking the time to share your feedback. We are sorry to hear that our product did not meet your expectations. Your feedback is valuable and helps us improve our services. Please feel free to contact us to discuss your experience.
Best regards,
Giulia C-Monetiquette
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Stéphanie D.
Rating: 2 out of 5
following a purchase from 28/08/2025
Very disappointed with my order this year. The labels detach very poorly, several were torn to be able to peel them off.
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Response from Petit-Fernand
Hello Stéphanie,
Thank you for taking the time to share your experience with us. We are truly sorry to learn that the labels did not meet your expectations. Your feedback is valuable and will help us improve the quality of our products. Please feel free to contact us directly, we would be happy to find a solution that works for you.
Best regards,
Giulia C-Monetiquette
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Élisabeth P.
Rating: 1 out of 5
following a purchase from 28/08/2025
I bought several things on this site (backpack + snack box + water bottle) and I am very disappointed with the water bottle: my son cannot drink from it, the suction through the straw is difficult. After testing it myself, I also cannot comfortably suck the water. I have to unscrew the cap for every sip... Really a shame, I regret this purchase.
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Response from Petit-Fernand
Hello Élisabeth,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the water bottle did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously.
We hope that the cap we sent you meets your expectations :)
Best regards,
The C-Monetiquette team
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Stephanie O.
Rating: 4 out of 5
following a purchase from 28/08/2025
I take all the labels from your site every year, but this year two problems: the minis (for pens..) which are usually great were very difficult to peel off and also it was not the visual seen on the computer. The dino was present but the jungle background was completely masked, it was a dark green instead. Very disappointed child! Knowing that we would have chosen a more suitable colored background. Fast delivery as paid. Super nice free stickers, my son loved them.
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Cyndie S.
Rating: 1 out of 5
following a purchase from 12/08/2025
My daughter has been in school for 2 weeks and this evening when I picked her up from school, I noticed that her water bottle is broken. The tab to open the spout to drink has broken. She can no longer open her water bottle. Really disappointing for the price, I am let down.
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Response from Petit-Fernand
Hello Cyndie,
Thank you for sharing your feedback. We are sorry to hear that your daughter's water bottle did not meet your expectations. We are committed to the quality of our products and would be happy to help you resolve this issue. We have just contacted you by email to propose a solution :)
Best regards,
Alice C-Monetiquette
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Marcarini L.
Rating: 2 out of 5
following a purchase from 18/08/2025
Unlike the clothing labels I bought a long time ago, which I was extremely satisfied with, unfortunately this time it was not the same with the object labels. They are indeed too stiff, causing the ends to lift and easily detach from items like pencils. I am very sorry, but this time I am not satisfied at all.
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Response from Petit-Fernand
Good morning Laura,
Thank you for sharing your experience with us. We are sorry to learn that the object labels did not meet your expectations. Your feedback is valuable and will help us improve our products. We invite you to contact our customer service for any further assistance.
Best regards,
Giulia from Petit-Fernand
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Widad A.
Rating: 1 out of 5
following a purchase from 28/08/2025
A real hassle to peel them off, I do not recommend at all.
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Response from Petit-Fernand
Hello Widad,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with our products. Your feedback is valuable and will help us improve our offerings. We have just contacted you by email to propose a solution :)
Best regards,
Alice C-Monetiquette
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Julia K.
Rating: 2 out of 5
following a purchase from 17/08/2025
The shipment took three times longer even though I paid for express shipping, the bottles I ordered are very good but hard to open for 3 and 4 year olds, they can't take them to school at the moment because they can't open them without the help of an adult.
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Response from Petit-Fernand
Hello Julia,
Thank you for your comment. We apologize for the delay in shipping and take note of the difficulty in opening the bottles. We will work to improve both aspects.
Thank you for trusting us!
Have a good day,
Camille Petit-Fernand
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