Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
My order never arrived but customer service was very reactive My order was reshipped immediately
Translated reviews
Response from Petit-Fernand
Thank you for your feedback Laura. The C-monEtiquette team wishes you a wonderful day! Bea
I
Ioana A.
Rating: 1 out of 5
Not worth the price for the quality. Extremely bad for delivery.
Response from Petit-Fernand
Hi Ioana, we are sorry to hear about your bad experience. Could you please provide with the details of the problem to the customer service so we can help to solve the problem.
G
Guido R.
Rating: 2 out of 5
Unfortunately much too long delivery time > 1 week Only read in small print 48 hours with logo envelope is misleading Quality of the product is ok.
Translated reviews
Response from Petit-Fernand
Thank you for your message and your interest in EsIstMeins! Hello Guido, All orders (unless otherwise stated) are produced and handed over to the delivery service within 48 hours. Depending on the delivery method and order (envelope or parcel), it can then take between 4 and 10 working days for the post office to deliver your order.
L
Lorena
Rating: 2 out of 5
The last orders I have placed, the clothing stickers for plnacha stick regularly, in the first wash they are lifted.
Translated reviews
Response from Petit-Fernand
Hi Lorena, thank you for your message. I am very sorry for what happened. It is not normal for this to happen. I have just sent you an email so that we can find a solution. Best regards, Bea
J
Julie Delporte
Rating: 1 out of 5
Hello All the labels come off after 1 wash even though they were glued correctly. I had already ordered on your site and I am very disappointed.
Translated reviews
Response from Petit-Fernand
Hello Julie, I'm sorry to read this. I have just sent you an e-mail so that we can find a solution. I look forward to hearing from you and wish you a lovely day! Bea
K
Kim
Rating: 4 out of 5
I love these stickers - really easy to apply, last ages and if you do need to remove them then you are able to. The colours and designs are great, and I love that you can change your design each time. This is my second purchase and I will definitely be making more in the future.
F
Faiza
Rating: 2 out of 5
Service nothing to fire as usual except that despite the proper use of the instructions some labels go completely or by half in the wash I regret not having taken the one that sticks directly to the garment as I usually do.
Translated reviews
Response from Petit-Fernand
Hello Faiza, thank you for your message. Self-adhesive labels work just as well as iron-on labels when the instructions are followed correctly. I've just sent you an e-mail so that we can find a solution for you. Have a nice day! Bea
D
Daniela D.
Rating: 1 out of 5
Failure to receive labels
Translated reviews
Response from Petit-Fernand
Good morning Daniela, Sorry you have not yet received your order. We have sent you an email to find an appropriate solution. Have a good day ? Alessio
A
Amandine Touvron
Rating: 4 out of 5
Super satisfied!
Translated reviews
Response from Petit-Fernand
Thank you Amandine for your feedback. The C-monEtiquette team wishes you a wonderful day!
F
Flavie
Rating: 4 out of 5
Easy to use and very practical
Translated reviews
Response from Petit-Fernand
I'm glad to hear that, Flavie. Thank you so much! Bea
A
Aline P.
Rating: 2 out of 5
The first time I bought the stick on labels were great. Second time I the iron on didn't work as I expected. Now I have bought other set of stick on labels and again I got a bit disappointed with the quality as it doesn't seem to stay in place after a few weeks depending on the material. In materials like aluminium, plastic, it stay in place perfectly for long time.
Response from Petit-Fernand
Hi Aline, We are very sorry to hear that you have encountered problems with your order. This is very rare however, it is possible that you have received a faulty batch. Please, provide us with more details over [email protected] so we can find the suitable solution.
M
Marika P.
Rating: 4 out of 5
Excellent products
Translated reviews
M
M. H.
Rating: 1 out of 5
I placed an order on August 28, 2021 that I paid for in advance and never received. I complained several times by email to no avail. Finally they told me they would resend the order but they lied again. I never received anything , only emails for me to leave a valuation. As of January 19, 2022, I think I can already confirm that the company Petit Fernand is unprofessional to use no other words to describe them. They have my money for nothing. Very very disappointed
Translated reviews
Response from Petit-Fernand
Hello, I am very sorry for what happened. I confirm that your order has been shipped to the confirmed address. I am really sorry that you did not receive the labels. I have requested the refund from our accounting department. It will be reflected in your account in 2 to 5 working days. I remain at your disposal for any further information. Have a nice day! Bea
K
Ke
Rating: 1 out of 5
I have not received my order for more than two weeks. The money was booked immediately, but no delivery So outrageous. Never again
Translated reviews
Response from Petit-Fernand
We are sorry to hear that the labels were lost in the post. The new batch was sent to you on January 11. We hope that you will receive them soon.
A
Arin F.
Rating: 4 out of 5
Good quality stickers
J
Javier Escudero
Rating: 4 out of 5
Good product but shipping was delayed.
Translated reviews
Response from Petit-Fernand
Hi Javier, I'm sorry for the delay. We love to know that you like our products. Best regards, Bea
L
Ludivine
Rating: 4 out of 5
I use self-adhesive clothing labels. I find them practical, they hold well. Just hard to remove from the notebook. I've damaged a few. That's where I need to improve. They are pretty.
Translated reviews
Response from Petit-Fernand
Glad to hear it Ludivine! Thank you so much for your feedback! Bea
C
Clara
Rating: 1 out of 5
Unfortunately I ordered a replacement cap for a personalized water bottle that my sister had given to my son arrived yesterday also this cap does not close defective in short 10 euro cap thrown away
Translated reviews
Response from Petit-Fernand
Good morning Clara, we are sorry the product did not live up to your expectations. The cap in question has an anti-leakage system that makes it complex to open. For additional reassurances on the matter, I invite you to contact us at [email protected] Alessio
S
Sabina
Rating: 1 out of 5
Very bad delivery the order arrived after a month Absurd
Translated reviews
Response from Petit-Fernand
Good morning Sabina, we are sorry about the delivery time. The postal services must have surely encountered a problem in getting the package delivered to them. We thank you for your understanding and remain available for any additional information at [email protected] Alessio
S
Sarah
Rating: 4 out of 5
The stickers are beautiful and hold well. Depending on the size of the label and the length of the name, sometimes only the first name or the surname fits in the line/label. Unfortunately, shipping took a little longer for us... otherwise we are satisfied!
Translated reviews
Response from Petit-Fernand
Thank you for your kind comment! Please enjoy our products!
D
Diana Torres Ibáñez
Rating: 1 out of 5
My order never arrived I placed it in September
Translated reviews
Response from Petit-Fernand
Hi Diana, I am very sorry for what happened. I have just sent you an email in order to find a solution. I am waiting for your reply. Best regards, Bea
J
Jessica
Rating: 4 out of 5
The labels are of great quality and last a very long time. Despite repeated washing and drying. It would be great to have a few more options for designing the labels. But otherwise great?
Translated reviews
D
Dulce Gracia
Rating: 4 out of 5
They took a little while to arrive but they are very cool and stick very well!
Translated reviews
Response from Petit-Fernand
Thank you for your message Dulce! I'm so sorry for the delay and I'm glad to hear you like the labels. Best regards, Bea
N
Nora Bekhti Moussaoui
Rating: 4 out of 5
The service was impeccable and I received my labels on time. The problem is that the labels didn't stay on the clothes, so I'm very disappointed!
Translated reviews
Response from Petit-Fernand
Hello, we are sorry that your labels do not give you complete satisfaction. I've just sent you a private e-mail to solve the problem.
L
Luisa F.
Rating: 4 out of 5
The thermo adhesive labels are very cute and easy to apply. They arrived in a very short time!
Translated reviews
Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
A
Antonio D.
Rating: 4 out of 5
excellent quality
Translated reviews
Response from Petit-Fernand
We thank you for your review and loyalty. Have a good day ?
M
Marks&Spencer H.
Rating: 4 out of 5
Good product at a reasonable price. Initial problems with completing order now resolved.
Response from Petit-Fernand
Many thanks for your review and your fidelity. Have a nice day! ?
V
Valentina C.
Rating: 2 out of 5
Too slow delivery
Translated reviews
Response from Petit-Fernand
Good morning, we are sorry for the delivery time. In case you are still waiting for your order please do not hesitate to contact us at [email protected]. Have a nice day ? Alessio
C
Chiara C.
Rating: 4 out of 5
Product in line with what was ordered, good quality, arrived quickly
Translated reviews
Response from Petit-Fernand
We thank you for your review and loyalty. Have a good day?
N
Nour El Houda Hafid
Rating: 4 out of 5
Order received quickly, products very easy to stick on clothes. This was my first order but it won't be my last. I recommend it.
Translated reviews
Response from Petit-Fernand
Thank you very much Nour, I'm delighted to hear that the labels are a perfect match for you. Lovely day! Bea
A
Almudena Casas
Rating: 2 out of 5
My labels are peeling off, it's a pity I bought them because they didn't work and I will have to buy new ones. In addition, the aquamarine tone loses color with the heat of the iron.
Translated reviews
Response from Petit-Fernand
Hello Almudena, Thank you for your order with Petit Fernand. I confirm that it is not normal for them to come unstuck. I have just sent you an email to [email protected] in order to find a solution. I look forward to hearing from you and wish you a happy day! Bea
C
Claire
Rating: 1 out of 5
I selected name stickers with vehicles on so my son would be more willing to have them in his clothes. My 3 year old was disappointed that his stickers then didn't have a picture on as ordered. I don't think I would have paid a premium had I have expected this to happen.
Response from Petit-Fernand
Hello Claire, Thank your for your order. I am really sorry the stickers are not how you expected them to be. However, it is shown on our website that the picture (bus) was unavailable for the background you had chosen. I have sent you an email with the screenshots so you can see. Wishing you a lovely day, Bea
A
Aurélie Tavernier
Rating: 4 out of 5
The after-sales service is quite responsive and takes our opinion into account. The website is easy to use.
Translated reviews
Response from Petit-Fernand
Hello Aurélie, thank you very much for your message. We're delighted to hear you're having a great customer experience. Have a nice day! Bea
B
Brigitte Taravella
Rating: 1 out of 5
Good evening, never received the labels.
Translated reviews
Response from Petit-Fernand
Hello Brigitte, I've just sent you an e-mail to check with you whether the address provided was correct. I look forward to hearing from you, and wish you a wonderful day! Bea
F
Floriane
Rating: 4 out of 5
Beautiful labels. Too bad I didn't notice but on the small ones in 1 line there is only the first name.
Translated reviews
M
Música Muisca
Rating: 2 out of 5
I have only bought once. The order has not arrived after about 3 weeks. I will see if the product is any good when it arrives.
Translated reviews
Response from Petit-Fernand
Hello, I am very sorry that you have not received your order yet. I confirm that it has been manufactured again and shipped on January 7. It should not take long to arrive! I hope it gets to you very soon and I wish you a happy day! Bea
P
Pierre Faure
Rating: 1 out of 5
Too bad I didn't receive my order
Translated reviews
Response from Petit-Fernand
Hello, I'm sorry you didn't receive your order. My colleague replied to your e-mail on January 7, asking if the address you provided at the time of purchase was correct. I look forward to hearing from you and wish you a wonderful day! Bea
F
Francesca P.
Rating: 4 out of 5
Great products. Quick and punctual shipping
Translated reviews
Response from Petit-Fernand
We thank you for your opinion and loyalty. Have a great day and see you soon! ?
I
Irene
Rating: 2 out of 5
This is my fourth order, always everything correct, very nice and durable stickers. My last order was a Christmas order placed on December 8. It arrived and the Christmas window stickers were missing. I contacted them and they informed me that they were out of stock and would send them to me later. It is January 4 and Christmas is over and I am still without the stickers. They could have proactively informed me of the out of stock and offered a refund. Update: I received the stickers on January 12.... Christmas over, they could have offered a refund, some voucher or discount code for the delay, etc. But mostly lack of proactive information from the beginning.
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry for the inconvenience caused and we ask you to accept our sincere apologies. Due to the high demand during the holiday season, this type of incident tends to occur and we do our best to try to minimize them. I confirm that the missing labels were resent from our side on 24/12. You can track them directly on the Correos website with the N° LD118201663FR. We hope they will reach you soon. Have a nice day, Maialen
C
Cata
Rating: 4 out of 5
All very well
Translated reviews
Response from Petit-Fernand
Thank you very much for your review ! Have a nice day ?
We use cookies for audience measurement and improving user experience.
English 