Customer reviews of Petit-Fernand

9,3 /10

Based on 56 658 published reviews

5 47,9k 85% 4 3 493 6% 3 1 495 3% 2 1 027 2% 1 2 723 5%

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 1, 2 and 4 stars

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Laura

Published on 03/01/2022 à 20h27

The shipment took longer to arrive than I expected, about 20 days. It was sent by regular mail so the letter carrier left it in the mailbox. The envelope was a little damaged but luckily the product was not. The stickers are very nice, I used them to mark my son's clothes for kindergarten and it looked great. The only thing is that to make it look good you have to leave the iron longer because otherwise they do not stick.

Translated reviews

Response from Petit-Fernand Published on 14/01/2022

Hello Laura, Thank you for your message and order with Petit Fernand. That's right, the stickers are mailed and left in the mailbox. I'm sorry to hear that it arrived a little damaged and I'm glad you like the stickers. Best regards, Bea

Client

Published on 03/01/2022 à 08h51

I place an order and realize that I have made a mistake, so I am offered to change my order because it is not yet produced. I changed it 5 minutes after placing my order ... they replied 3 days later, telling me it was too late to change it! So why offer me this? Lame, avoid it!

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Response from Petit-Fernand Published on 03/01/2022

Hello, Please accept our sincerest apologies. It's true that you requested the modification within the allotted time. In order to find a solution to your problem as quickly as possible, I have sent you an e-mail. Sincerely, Alessio

A. Fournier

Published on 02/01/2022 à 18h55

I love the self-adhesive labels for clothes and objects (stick directly on clothes, water bottle, helmet, bags...). They stick really well...Orders are received quickly. I regularly make birth gifts with cmonetiquette and each time it pleases enormously! Thank you so much.

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