Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 52 905 published reviews

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 1, 2 and 4 stars

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G
Geraldine H.
Rating: 1 out of 5
following a purchase from 15/08/2025
Labels removed after 2 washes
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Response from Petit-Fernand
Hello Géraldine,

Thank you for your feedback. We are sorry to hear that the labels do not meet your expectations. We appreciate your comments and will take them into account to improve our products.

We hope that the solution proposed by our customer service is satisfactory for you.

Have a nice day,
Camille C-MonEtiquette
A
Amandine D.
Rating: 4 out of 5
following a purchase from 15/08/2025
Delivery a little longer than expected but otherwise everything is great
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Sonia M.
Rating: 2 out of 5
following a purchase from 15/08/2025
A wooden label is missing, my son won't have it for his backpack
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Response from Petit-Fernand
Hello Sonia,

Thank you for your feedback. We are sorry to learn that a wooden label was missing from your order.

We hope that the item we sent you as a replacement meets your expectations.

Have a nice day,
Camille C-MonEtiquette
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Nicolas T.
Rating: 4 out of 5
following a purchase from 14/08/2025
Slightly disappointed this time, lower quality
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Catherine D.
Rating: 2 out of 5
following a purchase from 14/08/2025
The process of ordering multiple sets with different names is confusing. Some of the labels peel off poorly or not at all! Otherwise, the pattern etc. is nice.
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Response from Petit-Fernand
Hello Catherine,

Thank you very much for your feedback. We are delighted that you liked the patterns, but we apologize for the confusion during your order and the issues with the adhesion of the labels. Your satisfaction is our priority and we will work to improve these points. We remain at your disposal if needed.

Have a nice day,
Camille C-MonEtiquette
E
Esther S.
Rating: 4 out of 5
following a purchase from 14/07/2025
Well received
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Servane P.
Rating: 4 out of 5
following a purchase from 14/08/2025
Happy with the quality of the labels and the bag, less so with the bottle... The design is not centered relative to the cap and I think this design won't last long.. we'll see...
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Caroline P.
Rating: 4 out of 5
following a purchase from 14/08/2025
Difficult to detach, unlike those ordered last year.
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Adeline R.
Rating: 4 out of 5
following a purchase from 14/08/2025
Labels perfectly matching the model. Beautiful colors and great finish! Small downside, the delivery was much longer than expected.
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Hanaa A.
Rating: 4 out of 5
following a purchase from 13/08/2025
I wanted to order mini labels from the link but I received regular labels, I didn't pay attention that the link led to a single place and that I had to scroll, so I had to place another order. Otherwise, good value for money, and fast shipping.
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Charline B.
Rating: 4 out of 5
following a purchase from 14/08/2025
Fast shipping. Compliant labels, I recommend.
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Julie B.
Rating: 4 out of 5
following a purchase from 14/08/2025
Usually everything goes well, but this time there was no parchment paper to use the labels
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VERONIQUE T.
Rating: 4 out of 5
following a purchase from 13/08/2025
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Audrey C.
Rating: 4 out of 5
following a purchase from 13/08/2025
Everything is perfect, except for a small downside regarding the iron-on labels for clothing (they don't hold well despite following the usage instructions).
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Alexia P.
Rating: 1 out of 5
following a purchase from 13/08/2025
Hello, I had bought labels last year that I really liked. I just tried the experience again but unfortunately the labels are extremely difficult to peel off the received booklet. Disappointed with this new experience
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Response from Petit-Fernand
Hello Alexia,

Thank you for taking the time to share your experience. We are delighted that you appreciated our labels last year, and we are sorry to hear that this time you encountered difficulties. Your feedback is very valuable to us and we will analyze it to improve our products.

We have just contacted you to assist you.

Have a nice day,
Camille C-MonEtiquette
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Nathalie B.
Rating: 2 out of 5
following a purchase from 13/08/2025
I found the labels very expensive for only a few labels to print. But I had no choice because I needed them.
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Response from Petit-Fernand
Hello Nathalie,

Thank you for taking the time to share your opinion. We understand that the price may seem high for a small number of labels, but each product is designed with care to ensure quality and durability. Your satisfaction is our priority, and we hope that our labels will meet your expectations. Please feel free to contact us with any questions or suggestions.

Have a nice day,
Camille C-MonEtiquette
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Beatrice M.
Rating: 4 out of 5
following a purchase from 03/08/2025
Good site that I have been using for years
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ALICE M.
Rating: 2 out of 5
following a purchase from 14/08/2025
Several items are missing from the package, which I have not yet received after a week. It was intended for my son's return to school, and we had to buy elsewhere.
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Response from Petit-Fernand
Hello Alice,

Thank you for your feedback, and we are sorry to hear that your order is incomplete. We apologize for this anomaly.

We hope that the items we have sent you meet your expectations.

Have a nice day,
Camille C-MonEtiquette
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Christelle S.
Rating: 2 out of 5
following a purchase from 13/08/2025
Unable to peel the labels, I had to peel the whole sheet to peel the labels, damaging and twisting them in all directions. Otherwise, the label itself was pretty.
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Response from Petit-Fernand
Hello Christelle,

Thank you for your feedback, and we are sorry to hear that you encountered difficulties with our labels. We place great importance on customer satisfaction and take your comments very seriously. We are sincerely sorry for this anomaly.

Please feel free to contact us directly for any assistance.

Have a nice day,
Camille C-MonEtiquette
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Jessica G.
Rating: 4 out of 5
following a purchase from 11/08/2025
To see over time if the labels hold well on the water bottles and in the slippers
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beatrice C.
Rating: 4 out of 5
following a purchase from 13/08/2025
The labels are not easy to peel off their backing
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Elodie R.
Rating: 1 out of 5
following a purchase from 12/08/2025
Order placed in mid-August never received
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Response from Petit-Fernand
Hello Elodie,

Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you have not received your order.
The refund has been processed following our exchanges.

Have a nice day,
Sandra from the C-Monetiquette team
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Angélique T.
Rating: 1 out of 5
following a purchase from 13/08/2025
Not satisfied with the ordered water bottle. Just simple labels stuck on, I didn't expect that.
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Response from Petit-Fernand
Hello Angélique,

Thank you for taking the time to share your feedback. We are sorry to hear that the water bottle does not meet your expectations. Your feedback is valuable and we are constantly working to improve our products. Please feel free to contact us directly via our contact form, we would be happy to find a solution that satisfies you.

Sandra from the C-MonEtiquette team
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Ingrid B.
Rating: 4 out of 5
following a purchase from 13/08/2025
Good
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Catherine B.
Rating: 4 out of 5
following a purchase from 12/08/2025
After several orders placed on C monetiquette, I am still satisfied. The only downside for me is that we need to diversify the designs and colors because it is becoming boring.
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Pauline C.
Rating: 2 out of 5
following a purchase from 12/08/2025
Sticker removal tool. They were poorly pre-cut.
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Response from Petit-Fernand
Hello Pauline,

Thank you for taking the time to share your experience. I just sent you an email. :)

Sandra
C-MonEtiquette
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De Gregorio T.
Rating: 4 out of 5
following a purchase from 02/08/2025
I bought two water bottles and the label kit for the start of school for the little girl! Very good quality-price ratio, I must admit!!! Maybe the shipping times were a bit long, but other than that, nothing to say; excellent products!!!
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Magali H.
Rating: 2 out of 5
following a purchase from 12/08/2025
Thick labels very difficult to detach, I do not recommend at all
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Response from Petit-Fernand
Hello Magali,

Thank you for sharing your feedback. We are sorry to hear that the labels did not meet your expectations. Your feedback is valuable and allows us to improve our products. We have just contacted you to find a quick and effective solution to your problem.

Best regards,
The C-Monetiquette team.
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Anne sophie P.
Rating: 2 out of 5
following a purchase from 10/08/2025
The labels peel off very poorly
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Response from Petit-Fernand
Hello Anne-Sophie,

Thank you for taking the time to share your feedback. We are sorry to hear that the labels did not meet your satisfaction. Your feedback is valuable and will help us improve the quality of our products. We have just contacted you by email to resolve this issue.
Best regards,
The C-MonEtiquette team
M
Mireille S.
Rating: 4 out of 5
following a purchase from 12/08/2025
Speed Beautiful labels
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Celine C.
Rating: 4 out of 5
following a purchase from 12/08/2025
An error was made on my order but corrected immediately
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Marie W.
Rating: 4 out of 5
following a purchase from 11/08/2025
Fast delivery. Labels are great as always. However, this time it was difficult to peel the labels off (I had never had a problem before), so they are a bit creased when I stick them. It's a shame.
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Johanna B.
Rating: 4 out of 5
following a purchase from 12/08/2025
Favorable
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Gabrielle P.
Rating: 4 out of 5
following a purchase from 12/08/2025
I would have liked the mini labels to be smaller to fit the pens.
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Nathalie N.
Rating: 1 out of 5
following a purchase from 11/08/2025
This is the sixth year I have ordered from you, and I am disappointed this year, the name is not centered on the height of the label (it is very close to the top edge of the label).
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Response from Petit-Fernand
Hello Nathalie,

Thank you for your loyalty and for your feedback. We are sorry to hear that your recent order did not meet your expectations. Your comment is valuable and we will examine it carefully to improve the quality of our products.

We have also just contacted you to assist you.

Have a nice day,
Camille C-MonEtiquette
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Perle C.
Rating: 1 out of 5
following a purchase from 11/08/2025
The labels are already peeling off, I am really not satisfied. I was supposed to reorder for my second son, unfortunately it will not be on your site.
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Response from Petit-Fernand
Hello Perle,

Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with our labels. Please know that customer satisfaction is paramount to us. For this, we have just contacted you to assist you.

Have a nice day,
Camille C-MonEtiquette
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Alessio M.
Rating: 4 out of 5
following a purchase from 01/08/2025
Excellent quality water bottle, great seal. The only flaw is some small inaccuracies in the printing, nothing to worry about.
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Marine B.
Rating: 2 out of 5
following a purchase from 12/08/2025
The water bottle is pretty but of poor quality because it leaks. Moreover, I expected the graphics and name to be engraved while they are stickers.
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Response from Petit-Fernand
Hello Marine,

Thank you for your feedback. We are glad that you like the water bottle, but we are sorry to hear that it leaks. Your comments on the graphics are valuable and we will pass them on to our team. However, we assure you that it is a print directly on your product and not stickers.

Our customer service is at your disposal.

Have a nice day,
Camille C-MonEtiquette
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Tess M.
Rating: 2 out of 5
following a purchase from 01/08/2025
Defective ink stamp Ink smudges in the corners Soaks through clothes
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Response from Petit-Fernand
Hello Tess,

Thank you for taking the time to leave your review. We are sorry to hear that the ink stamp you received does not meet your expectations. Your feedback is valuable and helps us improve the quality of our products.

We have therefore sent you replacement stamps for the defective ones :) We hope they bring you complete satisfaction.

Best regards,
Alice from C-Monetiquette
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Diana M.
Rating: 4 out of 5
following a purchase from 01/08/2025
School labels arrived very quickly. Nice to see, we are waiting for the start of school to try them.
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