Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Great idea to choose the size of the label, the font, the colors, etc., of very good quality, but super difficult to detach from the backing, I think they were not pre-cut, had to use a pair of scissors to detach one side
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Marie L.
Rating: 2 out of 5
following a purchase from 10/08/2025
Stapled lots on the labels = unusable labels and removing the staple damaged the labels
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Response from Petit-Fernand
Hello Marie,
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered problems with the labels. Your feedback is valuable and will help us improve our products.
To assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Beate A.
Rating: 4 out of 5
following a purchase from 30/07/2025
Arrived very late
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Response from Petit-Fernand
Good day,
Thank you very much for your review.
I am sorry that your order arrived late. I hope you still like it.
Have a nice day,
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Chiara H.
Rating: 4 out of 5
following a purchase from 30/07/2025
Very satisfied with this product, quality seems to be very high and the workmanship is very clean!
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Response from Petit-Fernand
Good day, Chiara,
Your kind words made me very happy – thank you very much for your support.
Have a nice day,
Customer Service EsIstMeins
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Audrey L.
Rating: 4 out of 5
following a purchase from 09/08/2025
The labels are good, however the order took longer than expected to arrive
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Ruken P.
Rating: 2 out of 5
following a purchase from 06/08/2025
The heat-adhesive labels do not hold at all despite following the steps
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Response from Petit-Fernand
Hello Ruken,
Thank you for your feedback. We are sorry to hear that the heat-adhesive labels did not meet your expectations. Customer satisfaction is our priority and we would like to understand your situation to provide you with a solution. To this end, we have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
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Christèle V.
Rating: 4 out of 5
following a purchase from 08/08/2025
Super labels. 2nd order. Just disappointed though because I did not receive the parchment paper usually provided with the iron-on labels.
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Rouger N.
Rating: 4 out of 5
following a purchase from 09/08/2025
Beautiful labels good quality to see the duration over time ⏳
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Elsa F.
Rating: 4 out of 5
following a purchase from 08/08/2025
Compliant labels. I have been ordering them for years now. Always satisfied!
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Suzy D.
Rating: 1 out of 5
following a purchase from 09/08/2025
The 2 staples are placed on one label each which means I will have several unusable labels!
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Response from Petit-Fernand
Hello Suzy,
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered a problem with the labels. Your feedback is valuable and helps us improve our products.
We hope that the solution we proposed to you is satisfactory.
Have a nice day,
Camille C-MonEtiquette
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Melany S.
Rating: 2 out of 5
following a purchase from 29/07/2025
I ordered 3 different stickers, one sticker variant is neither as per the text nor the item as ordered.
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Response from Petit-Fernand
Good day, Melany,
thank you very much for your kind review. I hope to welcome you back with us soon.
Have a nice day,
Customer Service EsIstMeins
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Julien Z.
Rating: 4 out of 5
following a purchase from 08/08/2025
Many positive points: - the ease of customizing labels - the wide choice of patterns and colors - the speed of shipping - the rather attractive price The only downside concerns the shoe labels. I don't know if they will last. We'll see ...
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Mapi G.
Rating: 4 out of 5
following a purchase from 29/07/2025
Speed and excellent quality-price ratio!
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Conny G.
Rating: 2 out of 5
following a purchase from 29/07/2025
I thought they were prettier in color, unfortunately not bright enough, they looked better when ordered.
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Response from Petit-Fernand
Good day,
We are sorry that your order did not meet your expectations. Please do not hesitate to contact us by email so that we can assist you further.
Have a nice day,
Customer Service EsIstMeins
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Clémence C.
Rating: 4 out of 5
following a purchase from 08/08/2025
Very good
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Aurelie E.
Rating: 1 out of 5
following a purchase from 08/08/2025
I ordered several sheets of labels where some have been stapled! This means that I have several that are unusable!
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Response from Petit-Fernand
Hello Aurelie,
Thank you for sharing your experience. We are sorry to hear that some of your labels are damaged.
Unfortunately, we have not received a complaint about this. We have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
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Janet R.
Rating: 4 out of 5
following a purchase from 29/07/2025
Lovely little suit but I expected it to be packaged better as the bag it arrived in made it look cheap (which it wasnt)
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Beatriz O.
Rating: 4 out of 5
following a purchase from 28/07/2025
Fast and efficient
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Isabella R.
Rating: 4 out of 5
following a purchase from 28/07/2025
I ordered stickers for 2 children, meaning 2 names. It bothers me that the stickers were mixed up in the booklets. Why not make one sticker booklet per name?
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Response from Petit-Fernand
Good day,
The practical packs (crib, kindergarten, etc.) will be shipped separately. The labels outside the packages will be compiled in a single booklet to limit paper consumption. For your next order, I kindly ask you to contact me directly by phone so that I can better understand your needs and provide you with the best advice.
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Céline M.
Rating: 4 out of 5
following a purchase from 04/08/2025
Regarding the order and customer service (I had to contact them because I did not receive the correct order) nothing to say. However, regarding DPD's delivery, it was very complicated. Late delivery, incorrect communication, vague response, ... I would not recommend DPD for a future delivery.
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Leslie R.
Rating: 4 out of 5
following a purchase from 07/08/2025
Everything went very well
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Letchimin C.
Rating: 4 out of 5
following a purchase from 06/08/2025
Fast delivery, good quality labels, a bit high price for simple labels
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Sabrina L.
Rating: 2 out of 5
following a purchase from 06/08/2025
Disappointed with the new labels to stick with the iron, it's so much easier to stick directly
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Response from Petit-Fernand
Hello Sabrina,
Thank you for taking the time to share your feedback. We are sorry to hear that you are not satisfied with the new labels. Your feedback is valuable and helps us improve our products. Please feel free to contact us for any assistance or suggestions.
Have a nice day,
Camille C-Monetiquette
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Diacon D.
Rating: 1 out of 5
following a purchase from 28/07/2025
I bought a water bottle for my daughter, it lasted 2 weeks before the lid broke, they need to improve the type of plastic they use. It's not a coincidence, because we bought 4 in the same period, 3 broke in the same way, 1 remained intact, but I don't know for how long at this point...
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Response from Petit-Fernand
Good morning Diana,
Thank you for your feedback. We are sorry to hear that the water bottles did not meet your expectations. Our goal is to ensure high-quality products, and we are committed to constantly improving. We invite you to contact us directly to find a solution.
Best regards,
Giulia Petit-Fernand
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Anasthasia C.
Rating: 2 out of 5
following a purchase from 06/08/2025
I had received a promo on pencil labels. By clicking on this link, I thought I was arriving at the right labels, except that upon receipt, the labels are way too big. The website link does not directly take us to the visibility product of the link, which is a shame...
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Response from Petit-Fernand
Hello Anasthasia,
Thank you for your feedback. We are sorry to learn that your experience did not meet your expectations. To improve navigation on our site and the presentation of our products, your comments are valuable. Please feel free to contact us directly with any questions or exchanges regarding your order. Your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
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Salomé G.
Rating: 2 out of 5
following a purchase from 05/08/2025
Labels ultimately very wide for a model that is normally thin. Delivery time particularly long.
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Response from Petit-Fernand
Hello Salomé,
Thank you for taking the time to share your opinion. We understand that the dimensions of the labels and the delivery times did not meet your expectations. Your feedback is valuable and will help us improve our products and services. We are committed to providing you with the best possible experience. Please feel free to contact us to discuss your needs.
Have a nice day,
Camille C-Monetiquette
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Clarisse H.
Rating: 4 out of 5
following a purchase from 05/08/2025
very nice sturdy labels, I hope they will last a long time little point to perhaps improve I find them quite thick and as a result we feel them on the body
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Sabrina H.
Rating: 4 out of 5
following a purchase from 04/08/2025
Very nice labels. The kindergarten pack is very complete. GREAT!
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Elodie A.
Rating: 1 out of 5
following a purchase from 05/08/2025
I am not happy unlike the labels I had bought previously. The ones I received require an iron to stick them on, whereas this was not specified at all in the description. I have better things to do; I simply wanted labels to stick on. Moreover, with the iron, the labels are impossible to remove, so I won't be able to resell my children's clothes as I used to... a waste of time and money. I am not happy at all.
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Response from Petit-Fernand
Hello Elodie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our labels did not meet your expectations. Your feedback is valuable, and we will look into the clarity of our descriptions to avoid this type of inconvenience in the future.
I have sent you an email directly to propose a solution.
Best regards,
Alice C-Monetiquette
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Gillian R.
Rating: 1 out of 5
following a purchase from 26/07/2025
These Do not Work! After one was they fall off not Worth the money
Response from Petit-Fernand
Dear Gillian,
Thank you for your feedback, and we're truly sorry to hear that you're disappointed with your recent labels.
This is certainly not the quality we aim to deliver. We will contact you shortly via email to better understand the issue and find a solution together.
Thank you again for bringing this to our attention.
Kind regards,
Giulia – Petit-Fernand
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Virginie P.
Rating: 4 out of 5
following a purchase from 05/08/2025
Nice presentation and good quality
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Laetitia C.
Rating: 4 out of 5
following a purchase from 05/08/2025
Order well received I am delighted and I recommend to everyone thank you
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Julia F.
Rating: 4 out of 5
following a purchase from 25/07/2025
Everything was great except the shipping
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Clémence R.
Rating: 4 out of 5
following a purchase from 04/08/2025
Great
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Corine M.
Rating: 4 out of 5
following a purchase from 02/08/2025
Received very quickly!!! I love the labels, I just hope they will last a long time.
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Sandra Q.
Rating: 4 out of 5
following a purchase from 24/07/2025
Initially received the wrong order but this was dealt with quickly and efficiently. Received corrected order promptly. Good quality stickers that stay on clothing well. Would recommend.
Response from Petit-Fernand
Dear Sandra, Thank you very much for your wonderful feedback!
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Karine D.
Rating: 4 out of 5
following a purchase from 03/08/2025
Package received quickly Labels as described
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Emilie P.
Rating: 1 out of 5
following a purchase from 01/08/2025
Order not received No response from customer service
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Response from Petit-Fernand
Hello Emilie,
Thank you for taking the time to share your experience with us. We are sorry to hear that you have not received your order and that our customer service has not been up to par. We have just contacted you by email.
Best regards,
Alice from C-Monetiquette
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Julie C.
Rating: 1 out of 5
following a purchase from 29/07/2025
I am unfortunately disappointed with the quality of the labels ordered to label my son's school supplies. The small labels designed for crayons/markers do not stick well at all... I will have to add tape to ensure they hold.
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Response from Petit-Fernand
Hello Julie,
Thank you for taking the time to share your opinion. We are sorry to hear that the quality of the labels you received does not meet your expectations. Your feedback is valuable and will help us improve our products. We have just contacted you directly to find a quick and effective solution!
Best regards,
Alice C-Monetiquette
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Kwok M.
Rating: 4 out of 5
following a purchase from 28/07/2025
order without problems.
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