Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 906 published reviews
5 44,4k 84% 4 3 391 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 1, 2 and 4 stars

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C
Céline H.
Rating: 4 out of 5
following a purchase from 14/05/2025
I really like your site, your labels however I would like more choices on the proposed designs and the objects as well.
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Boucault H.
Rating: 4 out of 5
following a purchase from 21/05/2025
Super practical
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Liz W.
Rating: 4 out of 5
following a purchase from 11/05/2025
Ideal for what required
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Tania C.
Rating: 4 out of 5
following a purchase from 10/05/2025
The labels are great, but now they don't send them directly to your home like before, what a shame.
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justine L.
Rating: 1 out of 5
following a purchase from 19/05/2025
The labels do not peel off well from the sheet. It's very hard to handle them.
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Response from Petit-Fernand
Hello Justine,

We are sorry to read your message. It must be a manufacturing anomaly.
We have just contacted you to arrange a replacement shipment for your labels!

Have a nice day,
Camille C-MonEtiquette
S
Sylvie V.
Rating: 4 out of 5
following a purchase from 19/05/2025
Nothing to complain about. Perfect
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farida B.
Rating: 2 out of 5
following a purchase from 19/05/2025
The labels received on this order are very difficult to remove before being stuck and sometimes tear.
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Response from Petit-Fernand
Hello Farida,

We are sincerely sorry to hear that your labels are difficult to remove from their backing.
We have just contacted you to offer a solution! 😊

Have a nice day,
Camille C-MonEtiquette
S
Sabrina D.
Rating: 2 out of 5
following a purchase from 18/05/2025
this is the 2nd time I order. the 1st order was perfect but now it's impossible to peel off the labels 😏
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Response from Petit-Fernand
Hello Sabrina,

We are sincerely sorry to hear that your labels are difficult to remove from their backing. It must be a defect during the cutting process, our apologies.

A new production has just been set up to replace the labels you received 😌

Have a nice day,
Camille C-MonEtiquette
I
Iman M.
Rating: 4 out of 5
following a purchase from 16/05/2025
I ordered labels for my son and my niece. I was surprised to see that everything was in the same notebook... it's a shame that two separate notebooks weren't made... especially since they have two different last names.
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salome A.
Rating: 2 out of 5
following a purchase from 15/05/2025
The labels are difficult to peel off, the perforation is not good and as a result the label bends, I will not renew the experience.
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Response from Petit-Fernand
Hello Salomé,

We are sincerely sorry to read your message.
Your labels should indeed not be difficult to remove from their backing. Therefore, to assist you better, our team has just contacted you. 😊

Have a nice day,
Camille C-MonEtiquette
F
Françoise C.
Rating: 4 out of 5
following a purchase from 15/05/2025
I find them a little small, I should have taken a different size.
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Fanny G.
Rating: 4 out of 5
following a purchase from 15/05/2025
Fast shipping. I have already ordered labels on their site, but my last order is very difficult to peel off. As a result, several labels are torn.
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Response from Petit-Fernand
Hello Fanny,

Thank you for sharing your feedback 😊

Regarding your last labels, we are sorry that they are difficult to remove from their backing. We will send you replacement labels!

Have a nice day,
Camille C-MonEtiquette
P
Panero G.
Rating: 4 out of 5
following a purchase from 03/05/2025
Valid product, durable, well finished. Price not exactly cheap.
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Response from Petit-Fernand
Good morning,
Thank you very much for taking the time to write us a review.
We regularly offer promotional deals.💖
Have a nice day,
Elise, Petit-Fernand
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jacques D.
Rating: 4 out of 5
following a purchase from 12/05/2025
Very happy with the previous orders.
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Sylvie D.
Rating: 4 out of 5
following a purchase from 11/05/2025
The water bottle was very appreciated. I would have liked to know that the decorations were embossed and shiny.
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Siegfried H.
Rating: 4 out of 5
following a purchase from 30/04/2025
Price performance is okay
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Response from Petit-Fernand
Good day Siegfried,
Thank you very much for your review. 496
Have a nice day,
Elise, EsIstMeins
C
Christine S.
Rating: 4 out of 5
following a purchase from 08/05/2025
As the ordered model
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Cynthia D.
Rating: 1 out of 5
following a purchase from 02/05/2025
Very disappointed, the box is superb, however the water bottle, the colors do not match what I ordered, I sent an email, they were supposed to get back to me with a solution but still no response...
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Response from Petit-Fernand
Hello Cynthia,

Thank you for your message.
We are sorry that the water bottle does not meet your expectations. However, we hope that the solution provided by our customer service will be satisfactory for you 🙂

Have a nice day,
Camille C-MonEtiquette
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Baldini L.
Rating: 4 out of 5
following a purchase from 27/04/2025
Great products
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Response from Petit-Fernand
Good morning,
Thank you very much for your kind words! We are happy that your experience with Petit-Fernand has been positive. 496
Have a nice day,
Elise, Petit-Fernand
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Nathalie B.
Rating: 4 out of 5
following a purchase from 06/05/2025
Quality adhesive labels. They stick well to objects. I find that the iron-on clothing labels crumble over time, so I ordered adhesive clothing labels instead. However, the delivery time was longer than expected (delivery on May 13 at the pickup point, whereas it was scheduled between May 8 and May 10).
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Response from Petit-Fernand
Hello Nathalie,

Thank you very much for your feedback and your rating of 4/5! We are delighted to hear that you appreciate the quality of our adhesive labels. We also take note of your comments regarding the heat transfer labels and the delivery time. We strive to improve our service, and your remarks are valuable. Please feel free to reach out to us if you have any other questions or needs.

Best regards,
The C-Monetiquette Team
A
Andrée M.
Rating: 4 out of 5
following a purchase from 05/05/2025
2 customizable gourds for children received within the expected timeframe, very well packaged, conforming to the description; they are beautiful.
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Hélène H.
Rating: 4 out of 5
following a purchase from 01/05/2025
The toiletry bag is pretty, but the color is not really what I saw online; it is frankly pink while it appeared purple. The blue seemed very dark, it must be lighter in reality, and I would probably have liked it!
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Sophie C.
Rating: 1 out of 5
following a purchase from 03/05/2025
Disappointed. The labels are very large and the writing is a bit blurry. Too bad, this is the first time I see this mediocre quality on this site and it fell on me..
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Response from Petit-Fernand
Hello Sophie,

Thank you for sharing your opinion.

Your labels should indeed not be blurry as you may have seen in the past.
Therefore, our customer service has just contacted you to assist you 🙂

Have a nice day,
Camille C-MonEtiquette
S
Sandra A.
Rating: 2 out of 5
following a purchase from 02/05/2025
I always get my labels from C-Monetiquette, I have always been very satisfied but not this time. The labels come off especially during the washing of the clothes, yet I wash at 30° or 40°. I followed the instructions with the iron. I will no longer place orders for clothing labels.
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Response from Petit-Fernand
Hello Sandra,

We are sorry to read your comment.
As you may have seen in your previous orders, our labels are normally quite resistant during washes.
To understand this situation and assist you, our customer service has just contacted you. 😊

Have a nice day,
Camille C-MonEtiquette
M
Mélanie B.
Rating: 4 out of 5
following a purchase from 30/04/2025
There was an issue with the received labels, but customer service was very responsive and quickly sent me the correct models. This is my second order, I am satisfied with the quality of the labels and my daughter loves them.
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Renzi Brivio C.
Rating: 4 out of 5
following a purchase from 19/04/2025
All good
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Response from Petit-Fernand
Good morning,
Thank you for your feedback! 324

Have a nice day,
Elise, Petit-Fernand
A
Aurelie L.
Rating: 4 out of 5
following a purchase from 29/04/2025
The labels hold very well, they are of good quality. It's just a shame that we can't choose the format of the design we want with the name. I find it really small compared to the size of the label.
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Lucie T.
Rating: 4 out of 5
following a purchase from 27/04/2025
It's a nice original gift for a back-to-school event planned for September. The mom is delighted, and it's a quality product. The only downside is that my box was open when I picked up my package; fortunately, the products are intact.
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MATHILDE M.
Rating: 1 out of 5
following a purchase from 26/04/2025
I usually buy for class labels. I wanted to buy labels for a first communion. They are quite coarse. Lacking finesse. I don't think I can use them.
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Response from Petit-Fernand
Hello Mathilde,

We are sorry that the labels ordered do not meet your expectations.
Our customizer allows you to see a visual of your order before validation to avoid any disappointment. We are sorry that this was not enough for you 😔

We are available if needed.
Have a nice day,
Camille C-MonEtiquette
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Brigitte G.
Rating: 4 out of 5
following a purchase from 23/04/2025
Very nice labels to see if they stay in place after several washes .....
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Marine M.
Rating: 2 out of 5
following a purchase from 17/04/2025
I find the check system necessarily practical... I also think that the label formats are not necessarily varied enough. For example, at a competitor's, I was able to get round labels, or shorter ones... which allows for a wider use... Not sure if I will come back, we'll see about the longevity on textiles and objects.
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Response from Petit-Fernand
Hello,

Thank you, your feedback is important to us.

For our object labels, you also have the option to choose from different formats (round, rectangular, multi-line...) to best adapt to all surfaces.

Our team is available to answer your questions via our contact form 😊

Have a nice day,
Camille C-MonEtiquette
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Pilar F.
Rating: 4 out of 5
following a purchase from 07/04/2025
Speed in shipping and just as it appeared in the test. The only thing... the quality is a little lower than I expected.
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Adeline M.
Rating: 4 out of 5
following a purchase from 22/04/2025
Very nice label, a bit worried about the delivery times but there were holidays. My daughter is happy
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Myriam K.
Rating: 4 out of 5
following a purchase from 18/04/2025
Fast delivery, and satisfied with the ordered products.
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Response from Petit-Fernand
Hello Myriam,
D
Dominique P.
Rating: 4 out of 5
following a purchase from 18/04/2025
Very pretty, matches the requested color.
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Response from Petit-Fernand
Hello Dominique,
M
Monique L.
Rating: 4 out of 5
following a purchase from 18/04/2025
very satisfied with my order, however the packaging is a bit 'light'.
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Response from Petit-Fernand
Dear Monique, we sincerely thank you for your feedback and are delighted to hear that you are very satisfied with your order. We take note of your comment regarding the packaging and will ensure to improve this aspect to guarantee an optimal experience for our customers. Please feel free to reach out to us if you have any other suggestions.
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Nermin E.
Rating: 4 out of 5
following a purchase from 16/04/2025
Very well, thank you.
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Response from Petit-Fernand
Hello Nermin,
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DEL BELLO R.
Rating: 4 out of 5
following a purchase from 07/04/2025
Great labels! I just made a mistake in choosing the format, but it's not a problem!
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Aubout L.
Rating: 2 out of 5
following a purchase from 12/04/2025
The labels come off quite easily.
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Response from Petit-Fernand
Hello,

We regret to read your comment.

Our labels are specifically designed to be very durable during washes.
It is therefore not normal for yours to come off easily.
Our teams have just contacted you to assist you.

Have a nice day,
C-MonEtiquette
M
Mylène D.
Rating: 2 out of 5
following a purchase from 12/04/2025
The adhesive labels come off in the wash.
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Response from Petit-Fernand
Hello Mylène,

We are sorry to read your message. Our labels are designed to withstand many washes.
Therefore, our customer service has just contacted you to assist you as soon as possible.
Have a nice day,
C-MonEtiquette
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