Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
We are sorry to learn that you have not yet received your labels. We have just sent you an email directly so that we can resolve this issue as quickly as possible. Your satisfaction is our priority.
Best regards,
Alice C-Monetiquette
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Florie B.
Rating: 1 out of 5
following a purchase from 28/07/2025
The labels are larger than those ordered previously I am disappointed with the stamp
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Response from Petit-Fernand
Hello Florie,
Thank you for taking the time to share your opinion. We are sorry to learn that the labels and the stamp do not meet your expectations. Your satisfaction is our priority and we would like to understand more about your experience in order to assist you. We have just contacted you by email to find a solution to your problem.
Best regards,
Alice C-Monetiquette
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Patrick W.
Rating: 4 out of 5
following a purchase from 28/07/2025
Good and serious
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Audrey G.
Rating: 4 out of 5
following a purchase from 28/07/2025
A bit disappointed because I ordered the same as my previous order and received fewer labels. Otherwise, they are still of good quality.
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Firetto Carlino F.
Rating: 4 out of 5
following a purchase from 15/07/2025
Beautiful, I bought the water bottles for my daughters, they are beautiful but I don't give 5 stars just because after a week the D of Benedetta has faded... what a shame!
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Emeline L.
Rating: 1 out of 5
following a purchase from 28/07/2025
The quality of the cup is more than mediocre: the text is crooked and the drawing is blurry. Despite a customer return and sending a second cup, the problem remains the same. At almost €15, it is honestly theft.
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Response from Petit-Fernand
Hello Emeline,
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that the quality of your cup did not meet your expectations. At C-Monetiquette, we are committed to providing high-quality products and your feedback is essential for us to improve.
Have a nice day,
Camille C-MonEtiquette
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Virginie M.
Rating: 1 out of 5
following a purchase from 28/07/2025
Quality 0. I had ordered the same thing from you last year, it was very good. This order is horrible and absolutely not worth its price. I am disappointed.
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Response from Petit-Fernand
Hello Virginie,
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your last order did not meet your expectations. Your satisfaction is very important to us and we would like to understand the details of your experience in order to assist you. Therefore, we invite you to contact us via our contact form.
Have a nice day,
Camille C-MonEtiquette
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Melanie V.
Rating: 1 out of 5
following a purchase from 14/07/2025
I was convinced I had ordered self-adhesive labels but I received iron-on ones.
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Response from Petit-Fernand
Hello Melanie,
Thank you for your feedback. We are sorry to hear that your order does not meet your expectations. I see that your order indeed consists of iron-on labels and not self-adhesive ones for clothing.
We are available by email or phone to assist you if needed.
Have a nice day,
Camille C-MonEtiquette
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Nour-Eddine E.
Rating: 4 out of 5
following a purchase from 27/07/2025
I have already ordered from them and the material is of quality
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Marie R.
Rating: 4 out of 5
following a purchase from 26/07/2025
Easy to use, clear site.
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Sanaa M.
Rating: 1 out of 5
following a purchase from 24/07/2025
Disappointed!
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Response from Petit-Fernand
Hello Sanaa,
We are sorry to read your message.
Our customer service is here to help if needed.
It would be a pleasure for us to assist you!
Have a nice day,
Camille C-MonEtiquette
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Nadège M.
Rating: 4 out of 5
following a purchase from 24/07/2025
Satisfied with my purchases! However, it would be great if the "pages" of the checkbook of the label set could be detachable without having to remove the staples and detach everything.
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Victoria J.
Rating: 2 out of 5
following a purchase from 24/07/2025
Very disappointed with the water bottle ordered for my son. Let's just say it doesn't work properly, the straw inside must have a problem, certainly a hole. As a result, my son can't drink from it. In the end, way too expensive for what it is.
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Response from Petit-Fernand
Hello Victoria,
We are sincerely sorry for this defect on your product.
I see that our customer service was able to find a solution for you to use your water bottle as it should be.
Have a nice day,
Camille C-MonEtiquette
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Sandy K.
Rating: 4 out of 5
following a purchase from 15/07/2025
Writing was very small but it was ok
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Virginie J.
Rating: 1 out of 5
following a purchase from 25/07/2025
The labels were simply in an envelope and unfortunately they arrived damaged
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Response from Petit-Fernand
Hello Virginie,
We are sincerely sorry to read your comment.
Your labels should indeed not have arrived in this state.
To assist you better, we have just contacted you
Have a nice day,
Camille C-MonEtiquette
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Sarah D.
Rating: 1 out of 5
following a purchase from 15/07/2025
I have always order from here the last 3 years for my little girl school supplies love the quality so always came back. This year I order and said they were delivered when they weren't resent them out to me and still nothing. Really disappointing with the services this year amd that I never received my order either time that I had to go order else where and hope they come in time
Response from Petit-Fernand
Hi Sarah,
We’re really sorry for the trouble this year — especially after being a loyal customer. We’ll contact you immediately by email to investigate what happened and offer a solution.
Chiara, Petit-Fernand
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Sophie R.
Rating: 4 out of 5
following a purchase from 19/07/2025
I always order from you and I am never disappointed. Very good products
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Alexia M.
Rating: 4 out of 5
following a purchase from 24/07/2025
Meets my expectations
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Bargigli A.
Rating: 2 out of 5
following a purchase from 13/07/2025
Many labels ironed on the clothes came off after the first wash
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Response from Petit-Fernand
Good morning Angela,
thank you for sharing your opinion. We are sorry to hear that you encountered problems with the labels,
We will contact you shortly to discuss the situation and find a solution together.
See you soon!
Chiara, Petit-Fernand
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Maria D.
Rating: 2 out of 5
following a purchase from 19/07/2025
Did not take into account my request regarding the color of the first name, yet contacted by email before production
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Response from Petit-Fernand
Hello Maria,
I am sorry that the modification we made to your order is not visible on the product received.
We have just contacted you to assist you
Have a nice day,
Camille C-MonEtiquette
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Julie L.
Rating: 2 out of 5
following a purchase from 22/07/2025
I don't like the finish of the bottle customization
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Response from Petit-Fernand
Hello Julie,
We are sorry to read your message.
The customization of our bottles is done by printing which can give a relief effect. We regret to see that this is not to your taste.
Our customer service is still available to discuss with you if needed.
Have a nice day,
Camille C-MonEtiquette
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Coumba N.
Rating: 4 out of 5
following a purchase from 21/07/2025
Great products and fast delivery
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Pisani S.
Rating: 1 out of 5
following a purchase from 12/07/2025
Unfortunately, I have not received the package
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Response from Petit-Fernand
Dear Susanna,
We are very sorry for the inconvenience. We will contact you soon to assist you and resolve the situation.
Chiara, Petit-Fernand
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Camille M.
Rating: 1 out of 5
following a purchase from 21/07/2025
Hello, an item (a personalized children's cup) is unfortunately missing from the package.
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Response from Petit-Fernand
Hello Camille,
I am sincerely sorry to learn about this issue regarding your order.
To assist you better, our customer service has just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Elodie D.
Rating: 1 out of 5
following a purchase from 20/07/2025
I received my daughter's water bottle already scratched.. at the price of the product I find this disappointing and especially shameful. I have a photo to support this.
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Response from Petit-Fernand
Hello,
I am truly sorry for this inconvenience. I will contact you by email to provide you with a quick solution.
Best regards,
Chiara – C-MonEtiquette
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Laurette K.
Rating: 4 out of 5
following a purchase from 21/07/2025
The labels are of high quality and the colors and patterns are varied and the result is very nice. One small point for improvement would be to add dotted lines to cut out the pages that no longer have a label when they are stapled into a booklet. I remove them to better see the remaining quantity. You have to get the scissors out and it's not easy.
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Mechele P.
Rating: 4 out of 5
following a purchase from 11/07/2025
Not used as yet so cannot fully comment on them
Response from Petit-Fernand
Dear Mechele,
Thank you for taking the time to leave your review on our site. We hope that when you do, you will be fully satisfied with your experience. Should you have any questions or need assistance, please do not hesitate to reach out.
Best regards,
Chiara, Petit-Fernand
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Natalia H.
Rating: 2 out of 5
following a purchase from 17/06/2025
In principle, a great selection, great design options with beautiful motifs and great fonts. But again we received an order that was not well punched out. Some of the self-adhesive clothing labels have already ended up in the trash. Unfortunately!
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Response from Petit-Fernand
Good day Natalia,
I am sorry that you had problems with your order. I have just contacted you to offer you a solution.
Have a nice day,
Customer Service EsIstMeins.
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Laurent L.
Rating: 4 out of 5
following a purchase from 20/07/2025
Well received
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Manuela N.
Rating: 1 out of 5
following a purchase from 18/07/2025
Package not received
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Response from Petit-Fernand
Hello Manuela,
Thank you for your message. After a return from La Poste due to an addressing issue, your order has already been resent and is currently in transit.
You should receive it very soon. If that is not the case, please do not hesitate to reply to the confirmation email of the reshipment: we will be happy to assist you!
Best regards,
Chiara – C-MonEtiquette
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Pisani T.
Rating: 2 out of 5
following a purchase from 10/07/2025
negative because I cannot track the package
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Response from Petit-Fernand
Dear Tommaso,
Thank you for your feedback. After checking, it appears that you chose the free shipping option, which does not include a tracking number.
Please do not hesitate to contact us if you experience delays in shipping, we will be happy to assist you.
Best regards.
Chiara, Petit-Fernand
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Sabine C.
Rating: 4 out of 5
following a purchase from 16/07/2025
The water bottles are a bit expensive but well made
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Rahmet G.
Rating: 1 out of 5
following a purchase from 09/07/2025
I placed a large order. They simply forgot 2 lunch boxes in the package!!! Incredible. I did get my money back but the extra work shouldn't have been necessary...
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Response from Petit-Fernand
Good day, Rahmet,
Thank you very much for your great review!
Have a nice day,
Customer Service EsIstMeins
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Yasmine L.
Rating: 1 out of 5
following a purchase from 05/07/2025
I have not yet received my order, it has been a month.
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Response from Petit-Fernand
Hello Yasmine,
Thank you for your message and we are really sorry for this wait. We will contact you as soon as possible to resolve this issue.
Best regards,
Chiara – C-MonEtiquette
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Alicia M.
Rating: 1 out of 5
following a purchase from 05/07/2025
The labels are pretty but didn't even last the 5 days of camp! And I find them in the drum with every wash even though I followed the instructions for application. Disappointed therefore
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Response from Petit-Fernand
Hello Alicia,
Thank you for your feedback. We are truly sorry to hear that the labels are not holding up as expected despite a correct application. This is certainly not normal, and we will contact you to better understand the problem and find a solution quickly.
Best regards,
Chiara – C-MonEtiquette
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Maud L.
Rating: 4 out of 5
following a purchase from 18/07/2025
Easy to stick, arrived quickly. See after the color if it holds.
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Virginie R.
Rating: 1 out of 5
following a purchase from 15/07/2025
I bought the personalized stamp, I am not happy with the price asked
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Response from Petit-Fernand
Hello Virginie,
Thank you for your feedback. We are sorry to learn that the personalized stamp did not fully satisfy you. We will contact you to better understand your experience.
Best regards,
Chiara – C-MonEtiquette
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Bintou B.
Rating: 1 out of 5
following a purchase from 18/07/2025
Labels too big, not suitable
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Response from Petit-Fernand
Hello Bintou,
We are sorry to read that the labels you ordered do not meet your needs.
To help you best label your children's school supplies, we offer different sizes and formats of labels. To access all our labels ranging from 4-line formats to mini, you can select "shapes" in the object labels category.
Our customer service is also available to assist you.
Have a nice day,
Camille C-MonEtiquette
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Anne M.
Rating: 4 out of 5
following a purchase from 16/07/2025
In accordance with my request
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Jessica K.
Rating: 1 out of 5
following a purchase from 08/07/2025
Not very happy! I haven’t received my order and it’s been reordered and still haven’t had anything I will not be shopping with this company again
Response from Petit-Fernand
Hi Jessica,
Your order has been resent.
Please keep us updated if there’s any further delay — we’re here to help.
Thank you for your patience.
Chiara, Petit-Fernand
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