The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
I ordered a customizable water bottle for children at €24, which already represents a certain budget for this type of product. Unfortunately, I am very disappointed with the quality of the finishes. The customization looks like it was done with simple stickers stuck on the bottle, which feels really low-end. At that price, I expected a much more qualitative and durable result. It's a shame because the concept is nice, but the quality/price ratio is clearly not there.
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Response from Petit-Fernand
Hello Marie,
Thank you for taking the time to share your feedback regarding your order. We are sincerely sorry to hear that the quality of your personalized water bottle did not meet your expectations. I can confirm that it is indeed a direct print on your product and not a sticker. The relief effect is due to the different layers of varnish ensuring the quality of the customization. :)
Your feedback is valuable and will help us improve our products. We hope to have the opportunity to fully satisfy you with your next order.
Have a nice day,
Camille C-MonEtiquette
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Caroline B.
Rating: 1 out of 5
following a purchase from 01/05/2026
For the first time, during the 3rd order, very poorly packaged, simple envelope torn and repackaged by the post, soaked labels and one missing lot... It happens but ZERO response from customer service for almost 15 days despite several reminders... for an order over 70€ it is UNACCEPTABLE
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Response from Petit-Fernand
Hello Caroline,
I am sorry to read your message, it does not reflect the quality of our service.
I see that our customer service has arranged for the reshipment of your order following our exchanges. I hope everything will be to your liking!
Have a nice day,
Camille C-MonEtiquette
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Marie B.
Rating: 4 out of 5
following a purchase from 01/05/2026
The labels are perfect and received quickly. The only downside is the registered mail which seems quite unnecessary and complicates things too much for retrieval.
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Response from Petit-Fernand
Hello Marie,
Thank you for your feedback and we are delighted that you like our labels. We take note of your comment regarding the registered mail, and your opinion helps us improve our service.
Have a nice day,
Camille C-MonEtiquette
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Marie-Soleil M.
Rating: 1 out of 5
following a purchase from 01/05/2026
There is no parchment paper!
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Response from Petit-Fernand
Hello Marie-Soleil,
Thank you for taking the time to share your feedback. We are sorry to hear that you did not find the parchment paper in your order. Your feedback is valuable and helps us improve our services. You can use food parchment paper to stick your heat-adhesive labels, it is the same paper we provide :)
Have a nice day,
Camille C-MonEtiquette
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Sophie S.
Rating: 4 out of 5
following a purchase from 27/04/2026
Very easy order to make, maybe lacking a bit of choice in designs but very quick shipping of my order.
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Henry S.
Rating: 1 out of 5
following a purchase from 19/04/2026
Labels came off during the first wash.
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Response from Petit-Fernand
Good morning,
we are very sorry for the quality issue identified.
We have just contacted you to resolve the problem :)
Have a nice day,
Giulia It Is Mine
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Elsa F.
Rating: 2 out of 5
following a purchase from 28/04/2026
I bought a water bottle, there were lots of grains under the labels. Very quick customer service, they made me a new one right away. The new one arrived with the name not centered on the bottle... anyway, I'm giving up and I won't order from this site again.
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Response from Petit-Fernand
Hello Elsa,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your order did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously. Please know that we are constantly working to improve the quality of our products and services. We remain available to discuss with you about the products you received.
Have a nice day,
Camille C-MonEtiquette
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Nadine P.
Rating: 4 out of 5
following a purchase from 27/04/2026
Very nice labels! And very original stickers! Just a delivery problem, I had to discuss it with you! Thank you
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Charline M.
Rating: 4 out of 5
following a purchase from 28/04/2026
Nice
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Response from Petit-Fernand
Hello Charline,
We warmly thank you for your feedback! It is nice to know that you found our shop pleasant. Your satisfaction is our greatest reward.
Have a nice day,
Camille C-MonEtiquette
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Sekou C.
Rating: 2 out of 5
following a purchase from 27/04/2026
I have label pages that are in someone else's name
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Response from Petit-Fernand
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with your order. Your satisfaction is our priority, and we take your comments very seriously. We have just contacted you by email to assist you!
Have a nice day,
Camille C-MonEtiquette
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Roxane P.
Rating: 1 out of 5
following a purchase from 22/04/2026
Fast shipping, beautiful labels, however it had been a little while since I ordered new labels and I am very disappointed with the quality regarding the adhesion of the labels which used to stick very well and had good durability in machine washes which is no longer the case.
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Response from Petit-Fernand
Hello Roxane,
Thank you for your feedback. We are delighted to hear that you appreciated the speed of the shipment and the aesthetics of our labels. We take your comments regarding adhesion and wash durability very seriously, and we will pass them on to our team. Your satisfaction is our priority and we hope to provide you with an improved experience during your next order.
We hope that the solution provided during our email exchanges will meet your expectations :)
Have a nice day,
Camille C-MonEtiquette
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Doris K.
Rating: 4 out of 5
following a purchase from 14/04/2026
It could have been a 5-star rating! But I only received 4 booklets for 5 children. The fifth child was distributed among the other 4. That's not nice, because I would have liked to have a booklet for each child.
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Helene J.
Rating: 2 out of 5
following a purchase from 24/04/2026
Stickers that come off after the first wash in the dishwasher
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Response from Petit-Fernand
Hello Hélène,
Thank you sincerely for your feedback. We are sorry to hear that our labels did not meet your expectations. The quality and durability of our products are at the heart of our concerns. In order to provide you with the best solution, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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Giordano P.
Rating: 4 out of 5
following a purchase from 09/04/2026
Shipping a bit slow
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Laura F.
Rating: 4 out of 5
following a purchase from 04/04/2026
Good and punctual service
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Nuria S.
Rating: 4 out of 5
following a purchase from 10/04/2026
They are very good, I love the color and the definition although sometimes the letters come to me larger and sometimes smaller!
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Alejandro P.
Rating: 4 out of 5
following a purchase from 10/04/2026
As I expected, but I can't confirm that they are durable because I haven't tried them yet.
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Léa M.
Rating: 4 out of 5
following a purchase from 20/04/2026
Beautiful labels Simply the price a bit high for few labels
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Patricia G.
Rating: 4 out of 5
following a purchase from 19/04/2026
I love to call on you
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Cathelijn K.
Rating: 1 out of 5
following a purchase from 08/04/2026
After just one wash, the labels have already come off. I followed all the instructions. I do not recommend it.
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Response from Petit-Fernand
Hello,
We are sorry that you had this experience with our labels. Your satisfaction is very important to us. To help you, we just sent you an email. :)
Good day,
Camille Petit-Fernand
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Berenice D.
Rating: 1 out of 5
following a purchase from 15/04/2026
The label that should stick automatically does not stick very well on the garment, thank you
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Response from Petit-Fernand
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that the label did not meet your expectations. Our self-adhesive labels are applied to the labels already present on your garments. However, they cannot stick directly to the fabric.
To assist you, we have just contacted you directly by email :)
Have a nice day,
Camille C-MonEtiquette
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Cassandra C.
Rating: 4 out of 5
following a purchase from 16/04/2026
This is the third time I buy and I am always very happy, the labels are very good, the stamp too, just the bottle where I am disappointed because the first name has completely worn off from washing ...
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Response from Petit-Fernand
Hello Cassandra,
Thank you very much for your positive feedback and for your loyalty to C-MonEtiquette! We are delighted that you are satisfied with our labels and your stamp. However, we are sorry to learn that the bottle does not meet your expectations. Your comment is valuable, and we will review it to improve the quality of our products. Please do not hesitate to contact us if you need assistance.
Camille C-MonEtiquette
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ELISABETH S.
Rating: 2 out of 5
following a purchase from 15/04/2026
I have received the labels and reported that the parchment paper was not included. I therefore received a new shipment of labels without parchment paper.
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Response from Petit-Fernand
Hello Elisabeth,
Thank you for taking the time to share your opinion. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and helps us improve our services. Rest assured that we are doing everything possible to ensure our customers' satisfaction. Your message has been forwarded to the relevant department.
On your side, you can use kitchen parchment paper to apply your labels :)
Have a nice day,
Camille C-MonEtiquette
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Tiffany S.
Rating: 4 out of 5
following a purchase from 10/04/2026
Very practical and aesthetic
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Aude M.
Rating: 4 out of 5
following a purchase from 12/04/2026
Pretty labels. Impeccable customer service. Thank you again.
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Naima B.
Rating: 1 out of 5
following a purchase from 26/08/2025
I was supposed to pay only the shipping fees of 2 euros but I was charged 8 euros
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Response from Petit-Fernand
Hello Naima,
Thank you for taking the time to share your feedback. We are sorry for this inconsistency in your ordering experience. Your satisfaction is our priority and we would like to help you resolve this misunderstanding. Please do not hesitate to contact us directly so we can rectify the situation.
Have a nice day,
Camille C-MonEtiquette
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Marianne V.
Rating: 4 out of 5
following a purchase from 06/04/2026
The typography I had been using since my first purchase (which I liked a lot) has been replaced but the service is still very good.
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Response from Petit-Fernand
Hello Marianne,
We sincerely thank you for your feedback and are delighted to hear that you are satisfied with our service. We take note of your comment regarding typography and will do our best to continue providing you with a pleasant experience.
Best regards,
The C-Monetiquette team
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Claude A.
Rating: 4 out of 5
following a purchase from 06/04/2026
Serious quick nickel
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mar T.
Rating: 4 out of 5
following a purchase from 08/02/2026
I love the labels, but the package arrived open, as if one of the carriers had opened the package at some point thinking it contained money or something of value.
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Sarah N.
Rating: 1 out of 5
following a purchase from 24/03/2026
I ordered for three children with different last names. Still, I only received 2 booklets, for the gifted child the stickers were even included in BOTH booklets. I had to cut both booklets apart and I am very disappointed, that was not a nice gift. Never again, I will go to other providers for name stickers in the future.
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Response from Petit-Fernand
Hello Sarah,
thank you very much for your feedback. We are sorry to hear that your order did not meet your expectations. We place great importance on our customers' satisfaction and would like to learn more about your concerns to avoid this in the future. Please contact us directly so we can find a solution.
Best regards,
Your Es-Ist-Meins-Team
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Nicole B.
Rating: 4 out of 5
following a purchase from 03/04/2026
Very well thank you
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soraya H.
Rating: 2 out of 5
following a purchase from 28/03/2026
I am disappointed with the labels, after one wash it is already starting to peel off the clothes
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Response from Petit-Fernand
Hello Soraya,
Thank you for your feedback. We are sorry to hear that the labels did not meet your expectations. Your experience is important to us, and we would like to help you resolve this issue. To assist you better, we have just contacted you by email :)
Have a nice day,
Camille
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Iris A.
Rating: 4 out of 5
following a purchase from 30/03/2026
Beautiful bag! My little girl is so happy!!
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Vanessa G.
Rating: 2 out of 5
following a purchase from 19/03/2026
The design is very nice but, the first thermal bottle I bought broke the cap and when I asked for another, the water spills out and cannot be sucked properly
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Response from Petit-Fernand
Hello Vanessa,
We greatly appreciate your feedback and are sorry that you had issues with the thermal bottles. Our goal is to offer quality products. We invite you to contact us directly to resolve your situation and ensure that you are satisfied with your purchase.
Good day,
Camille
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Anne-Laure A.
Rating: 4 out of 5
following a purchase from 25/02/2026
Very nice label and it sticks well on the labels.
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Moumi D.
Rating: 1 out of 5
following a purchase from 26/03/2026
I bought the labels for my son's blue class. I labeled all the clothes the night before departure. 5 days later I run a machine at 40 degrees and all the labels come off. This is not the first time I order from this site and I am generally satisfied with the products but for this order it is not the case.
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Response from Petit-Fernand
Hello Moumi,
Thank you for taking the time to share your experience with us. We are sorry to hear that the labels did not meet your expectations this time. Your satisfaction is essential, and we take your feedback very seriously. That is why we have just contacted you by email to assist you. :)
Have a nice day,
Camille
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Fanélie C.
Rating: 4 out of 5
following a purchase from 11/03/2026
The site is good.
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Eugene L.
Rating: 4 out of 5
following a purchase from 22/03/2026
Longer delivery than expected. It is stated that the parchment paper is provided and we did not receive it...
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Donika T.
Rating: 4 out of 5
following a purchase from 11/03/2026
The quality of the doll has deteriorated: it fell apart when opened for the first time. The labels are, as always, top-notch!
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Response from Petit-Fernand
Thank you very much for your feedback, Donika. We are sorry to hear that the quality of the pencil case did not meet your expectations. We appreciate your feedback on the labels and will take your comment on the quality of the pencil case seriously to further improve our products.
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CECILIA B.
Rating: 2 out of 5
following a purchase from 20/03/2026
I am very disappointed with the labels received, they did not last long
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Response from Petit-Fernand
Hello Cécilia,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the labels did not meet your satisfaction. The quality of our products is a priority, and we would like to understand what happened in order to improve. Please feel free to contact us directly so that we can find a solution together. Your satisfaction is essential to us.
Have a nice day,
Camille C-MonEtiquette
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