English 
N
Rating: 4 out of 5
I really like the water bottle, the labels are beautiful. The only downside is that the labels to stick on the clothes come off after the first wash. Too bad.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 658 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 1, 2 and 4 stars
Reset filtersM
Rating: 4 out of 5
Typography a bit small. Otherwise very practical and received quickly.
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L
Rating: 4 out of 5
Perfect
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R
Rating: 4 out of 5
Perfect and of quality
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F
Rating: 4 out of 5
Quality labels
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J
Rating: 1 out of 5
I received object labels instead of clothing labels
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Response from Petit-Fernand
Hello Jade,
We are sorry for this confusion. After checking, your order does indeed include object labels in a two-line format, as you can see on your invoice.
Do not hesitate to contact us by email if you would like us to verify your order with you.
Have a nice day,
Camille C-MonEtiquette
We are sorry for this confusion. After checking, your order does indeed include object labels in a two-line format, as you can see on your invoice.
Do not hesitate to contact us by email if you would like us to verify your order with you.
Have a nice day,
Camille C-MonEtiquette
A
Rating: 4 out of 5
A bit disappointed with the glitter labels but I think it's a matter of taste
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Response from Petit-Fernand
Hello Aurore,
Thank you for taking the time to share your opinion. We are delighted that you are very satisfied with your order, and we take note of your comment about the glitter labels. Your feedback is valuable to us.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your opinion. We are delighted that you are very satisfied with your order, and we take note of your comment about the glitter labels. Your feedback is valuable to us.
Have a nice day,
Camille C-MonEtiquette
C
Rating: 1 out of 5
Very disappointed with customer service. I have been ordering since 2021. This year I forgot the accent on my son's first name, the labels were edited without it. I requested a commercial gesture and received a 20% offer supposedly as an exceptional case, but in fact, it was ongoing on the site for any customer! I used to order every year, that's over!
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Response from Petit-Fernand
Hello Cindy,
We are sincerely sorry to hear that your experience did not meet your expectations.
Regarding personalized products, we unfortunately cannot make changes to an already manufactured order, we are sorry about that.
However, we remain available if needed :)
Best regards,
Camille C-MonEtiquette
We are sincerely sorry to hear that your experience did not meet your expectations.
Regarding personalized products, we unfortunately cannot make changes to an already manufactured order, we are sorry about that.
However, we remain available if needed :)
Best regards,
Camille C-MonEtiquette
M
Rating: 2 out of 5
Disappointed with the labels for supplies, way too wide for pens
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Response from Petit-Fernand
Hello Mouna,
Thank you for taking the time to share your feedback.
We offer different formats for our supply labels. The format we recommend for pencils is our "mini" size which you can find by selecting the shape on the customization page.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback.
We offer different formats for our supply labels. The format we recommend for pencils is our "mini" size which you can find by selecting the shape on the customization page.
Have a nice day,
Camille C-MonEtiquette
C
Rating: 4 out of 5
I took a glass, a water bottle, and a bag, all beautiful. Delivery times respected.
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A
Rating: 1 out of 5
The labels do not stick well.
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Response from Petit-Fernand
Hello André,
Thank you for taking the time to share your experience, and we are sincerely sorry to learn that the labels do not meet your expectations. Your satisfaction is important to us, which is why we have contacted you directly by email.
Please feel free to contact us directly so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your experience, and we are sincerely sorry to learn that the labels do not meet your expectations. Your satisfaction is important to us, which is why we have contacted you directly by email.
Please feel free to contact us directly so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
C
Rating: 1 out of 5
One label is not very clear
Response from Petit-Fernand
Dear Connie,
Thank you for your feedback regarding the clarity of one of our labels. We appreciate your intention to help us improve, and we would like to discuss this further to ensure your concerns are addressed.
Please feel free to reach out to us directly so we can assist you better.
Best regards,
The Petit-Fernand Team
Thank you for your feedback regarding the clarity of one of our labels. We appreciate your intention to help us improve, and we would like to discuss this further to ensure your concerns are addressed.
Please feel free to reach out to us directly so we can assist you better.
Best regards,
The Petit-Fernand Team
A
Rating: 4 out of 5
Very good quality, however, little to no choice for teenagers.
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D
Rating: 4 out of 5
Very practical and cute
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V
Rating: 1 out of 5
This does not match the proposed visual. The writing is very "zoomed in" or too small. Disappointed
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Response from Petit-Fernand
Hello Virginie,
We are sincerely sorry to hear that your order does not meet your expectations. Your feedback is extremely important to us as it allows us to constantly improve!
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to hear that your order does not meet your expectations. Your feedback is extremely important to us as it allows us to constantly improve!
Have a nice day,
Camille C-MonEtiquette
B
Rating: 4 out of 5
I didn't have the sulfur paper to stick the labels on the clothes
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A
Rating: 2 out of 5
The ink stamp that pierced my daughter's sweater ...
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Response from Petit-Fernand
Hello Adeline,
We are sorry to hear that you encountered a problem with the ink stamp. Please know that we are doing everything we can to provide quality products and your feedback is very valuable to us.
We hope that the solution proposed by our customer service meets your expectations :)
Have a nice day,
Camille C-MonEtiquette
We are sorry to hear that you encountered a problem with the ink stamp. Please know that we are doing everything we can to provide quality products and your feedback is very valuable to us.
We hope that the solution proposed by our customer service meets your expectations :)
Have a nice day,
Camille C-MonEtiquette
V
Rating: 2 out of 5
I was expecting to receive a engraved cup or something better, instead I received a cup with stickers on it. It's expensive for that.
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Response from Petit-Fernand
Hello Valentine,
Thank you for taking the time to share your feedback. We are sorry to hear that the product received did not meet your expectations and that you are not satisfied with your experience. However, our cups are not personalized with stickers but rather with direct paint printing on the product. We remain available to discuss directly with you if you wish, your satisfaction being our priority.
Best regards,
Esther from C-MonEtiquette
Thank you for taking the time to share your feedback. We are sorry to hear that the product received did not meet your expectations and that you are not satisfied with your experience. However, our cups are not personalized with stickers but rather with direct paint printing on the product. We remain available to discuss directly with you if you wish, your satisfaction being our priority.
Best regards,
Esther from C-MonEtiquette
N
Rating: 1 out of 5
Unfortunately, I was disappointed this time. The name stickers could hardly be peeled off the paper and more than half of them ended up tearing.
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Response from Petit-Fernand
Dear Nadine,
thank you for your feedback. We are sorry to hear that you were not satisfied with the name stickers. We want to ensure that our products meet your expectations and have contacted you by email to assist you further.
Best regards
Your Es-Ist-Meins team
thank you for your feedback. We are sorry to hear that you were not satisfied with the name stickers. We want to ensure that our products meet your expectations and have contacted you by email to assist you further.
Best regards
Your Es-Ist-Meins team
M
Rating: 4 out of 5
Great
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T
Rating: 1 out of 5
Labels on clothes came off immediately. Labels purchased and applied years ago are still on the clothes. Have you changed the product? Negative purchase
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Response from Petit-Fernand
Dear Tamara,
Thank you for sharing your experience. We are sorry to hear that the labels did not meet your expectations and we are always committed to improving our products. We have just contacted you to find a solution together.
Best regards,
The Petit-Fernand team
Thank you for sharing your experience. We are sorry to hear that the labels did not meet your expectations and we are always committed to improving our products. We have just contacted you to find a solution together.
Best regards,
The Petit-Fernand team
A
Rating: 2 out of 5
The textile labels do not hold even with washes at 30°C, I find them everywhere. I am disappointed with this order because the concept was practical but not effective over time.
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Response from Petit-Fernand
Hello Audrey,
I am sincerely sorry to learn that our clothing labels did not meet your expectations and that you encountered issues with their durability during washes.
This indeed does not reflect the quality of our products, and we are sorry for that. For this, we have just contacted you by email to provide you with the most suitable solution.
Have a nice day,
Camille C-MonEtiquette
I am sincerely sorry to learn that our clothing labels did not meet your expectations and that you encountered issues with their durability during washes.
This indeed does not reflect the quality of our products, and we are sorry for that. For this, we have just contacted you by email to provide you with the most suitable solution.
Have a nice day,
Camille C-MonEtiquette
R
Rating: 4 out of 5
Great water bottle, it absolutely does not leak once closed. The only note to make concerns the designs and the printing of the name: it appears to be a label print, which will probably wear off over time. I would have preferred a print directly on the product, without the use of labels.
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D
Rating: 4 out of 5
this meets my expectations
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A
Rating: 1 out of 5
they come off with washing
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Response from Petit-Fernand
Dear Anna,
Thank you for sharing your experience. We are sorry to hear that you encountered problems with washing our products and we want to understand the situation better. We have just contacted you to resolve the issue.
Best regards,
The Petit-Fernand team
Thank you for sharing your experience. We are sorry to hear that you encountered problems with washing our products and we want to understand the situation better. We have just contacted you to resolve the issue.
Best regards,
The Petit-Fernand team
A
Rating: 1 out of 5
Disappointed with my purchase. I gave the bracelets to my 3 little girls and one of them has already torn! She is almost 6 years old and is calm. She wears it to go to the beach and is not rough. I thought they would last at least the month of vacation. They are cute but fragile!
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Response from Petit-Fernand
Hello Anne Catherine,
We are sincerely sorry to hear that one of the bracelets did not hold up as you hoped. We understand your disappointment, especially when it concerns your little girls. We invite you to contact us privately so that we can discuss your situation and find a solution together.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that one of the bracelets did not hold up as you hoped. We understand your disappointment, especially when it concerns your little girls. We invite you to contact us privately so that we can discuss your situation and find a solution together.
Best regards,
The C-Monetiquette team
N
Rating: 2 out of 5
It doesn't hold at all, the labels came off after the first wash. I regret my purchase
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Response from Petit-Fernand
Hello Nathalie,
We are sincerely sorry to hear that you have encountered problems with our labels. Your satisfaction is important to us and we would like to better understand your situation in order to help you. Please feel free to contact us directly so that we can discuss this together.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that you have encountered problems with our labels. Your satisfaction is important to us and we would like to better understand your situation in order to help you. Please feel free to contact us directly so that we can discuss this together.
Best regards,
The C-Monetiquette team
J
Rating: 2 out of 5
Very nice labels but they come off after the first cold wash or 30 degrees. Very very disappointed
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Response from Petit-Fernand
Hello Juliette,
We are sincerely sorry to learn that our labels did not meet your expectations, and we understand your disappointment. We have contacted you via email so that we can discuss a solution together.
Best regards,
The C-Monetiquette team
We are sincerely sorry to learn that our labels did not meet your expectations, and we understand your disappointment. We have contacted you via email so that we can discuss a solution together.
Best regards,
The C-Monetiquette team
K
Rating: 4 out of 5
Very satisfied with the labels. Too bad they arrived in a simple damaged tracked envelope because it was not big enough.
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A
Rating: 2 out of 5
The labels are pretty but come off after only a few washes (3/4 washes). Disappointed.
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Response from Petit-Fernand
Hello Annie,
Thank you for taking the time to share your opinion. We are glad that you find our labels pretty, but we regret to hear that they do not meet your expectations in terms of durability. Your feedback is valuable and we would like to discuss it in more detail to find a satisfactory solution. We have therefore contacted you by email.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your opinion. We are glad that you find our labels pretty, but we regret to hear that they do not meet your expectations in terms of durability. Your feedback is valuable and we would like to discuss it in more detail to find a satisfactory solution. We have therefore contacted you by email.
Best regards,
The C-Monetiquette team
H
Rating: 4 out of 5
Lovely labels, reordered for the iron on labels which are top quality
V
Rating: 1 out of 5
We received a booklet with a sticker. I ordered 2
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Response from Petit-Fernand
Dear Vanessa,
we are sorry to hear that you only received one booklet with a sticker, although you ordered two. We understand your disappointment and would like to help you find a solution. We have just contacted you directly so we can clarify the issue.
Best regards,
the Es-Ist-Meins team
we are sorry to hear that you only received one booklet with a sticker, although you ordered two. We understand your disappointment and would like to help you find a solution. We have just contacted you directly so we can clarify the issue.
Best regards,
the Es-Ist-Meins team
L
Rating: 4 out of 5
The packages (envelopes) are too light/fragile in case of purchasing multiple lots and open during transport
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C
Rating: 4 out of 5
The labels are great and are resistant on objects and clothing even after multiple washes. But a small downside for the crayon labels, my daughter chose an illustration that is not visible at all when you peel off the label. The flowers remain on the booklet! The water bottle is of good quality.
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N
Rating: 1 out of 5
The bracelet is too small so too tight my daughter cannot wear it
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Response from Petit-Fernand
Hello Noemie,
We are sorry to hear that the bracelet does not fit your daughter and that it is too tight. As indicated on our site, our bracelets are designed for children aged 5 to 8 years with a circumference of 13 to 15 cm.
Thank you for your feedback and we remain at your disposal.
The C-Monetiquette team
We are sorry to hear that the bracelet does not fit your daughter and that it is too tight. As indicated on our site, our bracelets are designed for children aged 5 to 8 years with a circumference of 13 to 15 cm.
Thank you for your feedback and we remain at your disposal.
The C-Monetiquette team
C
Rating: 4 out of 5
Easy to customize, Fast shipping! I'm just waiting to see the quality of the labels
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S
Rating: 4 out of 5
The transfer paper is missing.
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C
Rating: 1 out of 5
Incomplete order received (I ordered 100 labels, I only got 40...). After filing a complaint, they sent me the missing labels, but I never received anything... Very disappointed
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Response from Petit-Fernand
Hello Clémence,
We are sincerely sorry to learn that your order did not arrive in its entirety and that the follow-up did not meet your expectations. Your disappointment is completely understandable.
We hope you receive the rest of your order soon.
Best regards,
The C-Monetiquette team
We are sincerely sorry to learn that your order did not arrive in its entirety and that the follow-up did not meet your expectations. Your disappointment is completely understandable.
We hope you receive the rest of your order soon.
Best regards,
The C-Monetiquette team
D
Rating: 4 out of 5
All good
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L
Rating: 1 out of 5
The order does not fit. No accommodation, it is only said that it was ordered incorrectly although this was not done.
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Response from Petit-Fernand
Hello Leonard,
we are sorry to hear that your order does not meet your expectations.
As we could gather from your exchange with our customer service as well as your order, you ordered labels for items "1 line" which are indeed larger than the mini labels specifically for pens.
Best regards,
The Es-Ist-Meins Team
we are sorry to hear that your order does not meet your expectations.
As we could gather from your exchange with our customer service as well as your order, you ordered labels for items "1 line" which are indeed larger than the mini labels specifically for pens.
Best regards,
The Es-Ist-Meins Team