The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
In the label pouches, I am missing the sulfur paper and 5 labels. The case is nice to see with wear
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Response from Petit-Fernand
Hello Maud,
Thank you for your feedback. We are sorry to hear that your order did not fully satisfy you. Your comments regarding the sulfur paper and the lack of labels are valuable, and we will ensure to improve these aspects. We are committed to providing you with quality products and would be happy to help you resolve this issue. For that, we have just contacted you directly by email :)
Have a nice day,
Camille C-MonEtiquette
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CLEMENTINE A.
Rating: 2 out of 5
following a purchase from 18/03/2026
This is my 3rd order but this time the result is not satisfactory at all... It looks like the ink has smudged on the labels giving a very unclear result for the inscription. Moreover, this time I did not receive the small sheet that is used for the heat transfer labels in my notebook...
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Response from Petit-Fernand
Hello Clémentine,
Thank you for your feedback. We are sorry to hear that your last order did not meet your expectations. We place great importance on the quality of our products and will investigate this printing issue. Regarding the sheet for the heat transfer labels, we will rectify this for you.
To assist you better, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Anne-Christine P.
Rating: 2 out of 5
following a purchase from 12/03/2026
I ordered several labels for clothing, for shoes and objects. I received the first notebook in 2 or 3 days, then the others 10 days later... too late... We had to order from another site to receive the labels we needed on time. I will see about the adhesive labels (first name written very small), I have never experimented. Have a good evening
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Response from Petit-Fernand
Hello Anne-Christine,
Thank you for your feedback. We are sorry to hear that the delivery of your items did not meet your expectations. We are constantly working to improve our delivery times to ensure an optimal experience for our customers. Your comments on the adhesive labels are valuable and we hope they will meet your needs. Please do not hesitate to contact us for any questions or assistance.
Have a nice day,
Camille C-MonEtiquette
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Varesco L.
Rating: 4 out of 5
following a purchase from 06/03/2026
Beautiful. A bit high price for very simple stickers.
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Response from Petit-Fernand
Dear Lou Yasmin,
Thank you for your feedback and for the 4-star rating. We are glad that you appreciated the beauty of our products. We understand your comments regarding the price and we want to emphasize that each sticker is made with high-quality materials and unique design. We hope to see you again soon at Petit-Fernand!
Best regards,
The Petit-Fernand team
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pauline L.
Rating: 4 out of 5
following a purchase from 15/03/2026
Respond to my expectations only drawbacks I didn't have the paper to protect the label when ironing it but I took baking paper and it worked very well
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Dorothe W.
Rating: 1 out of 5
following a purchase from 03/03/2026
Pakketje niet ontvangen
Response from Petit-Fernand
Hallo Dorothe,
Bedankt dat je contact met ons hebt opgenomen. Het spijt ons zeer te horen dat je je pakket niet hebt ontvangen. Neem contact op met ons klantenserviceteam, zodat we je kunnen helpen dit probleem zo snel mogelijk op te lossen.
Met vriendelijke groet,
Het Petit-Fernand Team
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Alice M.
Rating: 4 out of 5
following a purchase from 15/03/2026
The labels are very beautiful and conform to the order, but they were damaged upon delivery :’(
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Helene L.
Rating: 4 out of 5
following a purchase from 14/03/2026
I am happy but the paper for the fabric labels was missing, it's a shame
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Cindy C.
Rating: 4 out of 5
following a purchase from 13/03/2026
Very beautiful creations, happy to order from you, my son is delighted with these labels.
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Raquel G.
Rating: 2 out of 5
following a purchase from 10/03/2026
This is not the first time I place an order... but this time almost half of the labels came off after the first wash (cold water). Very disappointed with the quality this time.
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Response from Petit-Fernand
Hello Raquel,
Thank you for your feedback and we are sincerely sorry to hear that your recent experience with our labels did not meet your expectations. The quality of our products is paramount to us and we take your feedback very seriously.
In this regard, we have just contacted you by email to assist you :)
Have a nice day,
Camille C-MonEtiquette
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Sara O.
Rating: 4 out of 5
following a purchase from 08/03/2026
I had not received an email to tell me that my order had arrived but very happy with the product
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Response from Petit-Fernand
Hello Sara,
Thank you very much for your feedback and for this rating of 4/5! We are delighted to hear that you are satisfied with your product. We apologize for the lack of communication regarding the delivery and will take your comment into account to improve our service.
Please feel free to reach out to us if you have any other questions or suggestions.
Best regards,
The C-Monetiquette team
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Teresa M.
Rating: 4 out of 5
following a purchase from 26/02/2026
Good product
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Wilsimara W.
Rating: 4 out of 5
following a purchase from 06/03/2026
Good
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Michel D.
Rating: 4 out of 5
following a purchase from 06/03/2026
In line with my expectations.
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Samia D.
Rating: 4 out of 5
following a purchase from 03/03/2026
I couldn't use them because I made a mistake on a letter of the last name! So we didn't even use them.
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Vorontsova Y.
Rating: 4 out of 5
following a purchase from 24/02/2026
The first order never arrived, customer service offered a refund or a replacement of the order, I chose the replacement hoping to receive it soon but it took a while...almost 1 month of waiting from the first order to receipt, a bit too much for adhesive labels. Compared to the order made about 1.5 years ago, I am less satisfied with the design, the writing is too large and the choice of font colors is rather limited. The quality seems good, I hope it's the same as the old order (after 1.5 years with frequent washes and dryers, the labels are still well attached).
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Response from Petit-Fernand
Dear Yulia,
Thank you for sharing your experience with us. We are sorry to learn that your first order did not arrive and that the replacement took longer than expected. We apologize for the inconvenience and appreciate your patience.
We are glad that the quality of the labels was satisfactory and hope that it continues to be so. We take note of your comments regarding the design and variety of colors, as customer feedback is essential for improving our products.
Thank you again for your support and we hope to serve you better in the future.
Best regards,
The Petit-Fernand team
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Christiane L.
Rating: 4 out of 5
following a purchase from 04/03/2026
The labels are nice but I gave 2 series to different names as gifts and I received them in the same notebook!!! That's why I'm not happy.
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Céline L.
Rating: 4 out of 5
following a purchase from 04/03/2026
Very good and very happy
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Nawal B.
Rating: 4 out of 5
following a purchase from 03/03/2026
Good quality LABEL. Bottle with a nice and lightweight design. However, the prices remain high for this.
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Marie-Christine Z.
Rating: 4 out of 5
following a purchase from 02/03/2026
Simple, effective and fast
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Pascale M.
Rating: 2 out of 5
following a purchase from 27/02/2026
Leila's first name is almost invisible on the label, what a shame.
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Response from Petit-Fernand
Hello Pascale,
Thank you for taking the time to share your feedback. We are sorry to hear that the visibility of the names on the label did not meet your expectations. Your feedback is valuable and we are constantly working to improve our products. Please feel free to contact us directly to discuss your concerns.
Have a nice day,
Camille C-MonEtiquette
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Karine V.
Rating: 4 out of 5
following a purchase from 24/02/2026
Top
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Susana L.
Rating: 1 out of 5
following a purchase from 12/02/2026
I am not happy at all because the residence made me change all the labels on all the clothes because many have come off after washing at 60 degrees. When I stuck them as I was instructed. So I do not approve of the purchase and of course I would not buy them again. I hope this opinion is valid for other buyers so they do not have to label all the clothes again
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Response from Petit-Fernand
Hello Susana,
We sincerely regret that you had this experience with our labels. We appreciate your feedback, as it helps us to constantly improve. We would like to offer you a solution so that your experience with Petit-Fernand is positive. So, we just contacted you by email to assist you.
Thank you for your feedback.
Have a good day,
Camille Petit-Fernand
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Gwenaelle L.
Rating: 4 out of 5
following a purchase from 21/02/2026
Good product but delivery a bit long
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Sarah R.
Rating: 4 out of 5
following a purchase from 12/02/2026
Super easy to purchase and apply.
Response from Petit-Fernand
Dear Sarah,
Thank you for your positive feedback! We're delighted to hear that you found the purchasing and application process easy. Your satisfaction is our priority, and we look forward to serving you again soon.
Best regards,
The Petit-Fernand Team
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Janette M.
Rating: 4 out of 5
following a purchase from 10/02/2026
Great stickers, great design options. I find shipping difficult in autumn/winter. My letter was quite soaked (of course, one can say: own problem if the mailbox is not tight, but we also want to give them a good product...). Fortunately, the stickers were not damaged.
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Response from Petit-Fernand
Dear Janette,
Thank you very much for your review and your positive feedback on our stickers and designs. We are sorry to hear that you had issues with the packaging during shipping, especially in this season. Your feedback is very valuable, and we will work on improving our packaging methods to ensure optimal protection.
We want every experience with our products to be excellent. Thank you once again for your understanding and support.
Best regards,
Your Es-Ist-Meins Team
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Romain & Audrey L.
Rating: 4 out of 5
following a purchase from 20/02/2026
Simplicity of creating custom labels. The choice of designs is quite nice.
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Mel S.
Rating: 2 out of 5
following a purchase from 20/02/2026
Very disappointed, the labels come off after the first wash... at 30 degrees too..
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Response from Petit-Fernand
Hello,
Thank you for your feedback. We are sorry to hear that you encountered this problem with our labels. We hope that the solution proposed by our customer service meets your expectations.
Have a nice day,
Camille C-MonEtiquette
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Noelle R.
Rating: 4 out of 5
following a purchase from 18/02/2026
I will see to the use.
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Marcio M.
Rating: 1 out of 5
following a purchase from 14/01/2026
My 2 year old daughter dropped her bag with the lunchbox from petit-fernand in it, and lunch box broke imediatly. Absolutely no quality. And if you wonder, it was a reaaaly close to the floor drop. Not a smash or anything like that. Dropped. Cracked. Awful quality.
Response from Petit-Fernand
Hello Marcio,
Thank you for your feedback. We're truly sorry to hear about your experience with the lunchbox. We strive for high quality in our products, and your comments are valuable to us. Please reach out to our customer service team, and we'll do our best to resolve this for you.
Best regards,
The Petit-Fernand Team
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Azar O.
Rating: 2 out of 5
following a purchase from 04/02/2026
Unfortunately, a part was missing!
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Response from Petit-Fernand
Hello Azar,
Thank you for taking the time to share your feedback. We are sorry to learn that an item was missing from your order. Your satisfaction is very important to us, and we encourage you to contact our customer service so that we can resolve this issue as soon as possible.
We hope to have the opportunity to serve you again.
Best regards,
The Es-Ist-Meins team
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José Antonio C.
Rating: 1 out of 5
following a purchase from 03/02/2026
The package was not well wrapped at all, just a normal paper envelope without any type of protection, and in fact, the 2 sticker pads I bought had serious marks of abrasion. Luckily, the stickers were not affected but it was a botched shipment.
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Response from Petit-Fernand
Hello José Antonio,
Thank you for sharing your opinion and we sincerely regret that the presentation of your package was not adequate. Your comment is valuable to us and will help us improve our shipping processes. We are glad to know that the stickers were not damaged. If you have any other concerns, please do not hesitate to contact us.
Good day,
Camille Petit-Fernand
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Romina R.
Rating: 4 out of 5
following a purchase from 10/02/2026
I am very happy with the labels ordered for my children, as I have been for years. The only small downside this time is that my daughter chose the floral patterns and unfortunately they are cut off by the format of different models. You only see it upon receipt, what a shame.
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Laetitia C.
Rating: 4 out of 5
following a purchase from 10/02/2026
Beautiful labels and customizable as desired. Small suggestion: being able to create your own kit. Because the existing ones sometimes include labels that we do not need. Super quality, very interesting price and fast service.
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Friedrich S.
Rating: 4 out of 5
following a purchase from 30/01/2026
Delivery method was not clear at first, but then okay.
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Response from Petit-Fernand
Thank you very much for your feedback, Friedrich. We are pleased to hear that the delivery ultimately met your expectations. However, we will take your concern regarding the clarity of the delivery method into account to further improve our service.
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Julie S.
Rating: 4 out of 5
following a purchase from 07/02/2026
I am very satisfied but the result of the heat transfer labels is a bit coarse, but I imagine it is the way of the label that gives this result! If not, very beautiful labels, I recommend!
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Response from Petit-Fernand
Hello Julie,
Thank you very much for your feedback and your recommendation! We are delighted that you are satisfied with your iron-on labels. We take note of your comment regarding their appearance and we will continue to work to improve our products. Your feedback is valuable and helps us to improve.
Looking forward to seeing you again on C-MonEtiquette!
Have a nice day,
Camille C-MonEtiquette
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Caty B.
Rating: 4 out of 5
following a purchase from 08/02/2026
A
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Amy D.
Rating: 2 out of 5
following a purchase from 25/01/2026
These stickers keep coming off the clothes when they are in the washing machine. I feel like this definitely defeats the point of buying the stickers! I feel like ive wasted money sadly.
Response from Petit-Fernand
Hello Amy,
Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about your experience with our stickers and understand how disappointing it can be when products do not meet expectations. Your comments are valuable, and we will certainly take them into consideration to improve our offerings. If you would like assistance or further support, please do not hesitate to reach out to our customer service team.
Best regards,
The Petit-Fernand Team
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roger J.
Rating: 4 out of 5
following a purchase from 04/02/2026
Good product, let's see over time.
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Marie G.
Rating: 2 out of 5
following a purchase from 03/02/2026
The labels are pretty, but half of them didn't hold up after the first wash, despite following the usage instructions.
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Response from Petit-Fernand
Hello Marie,
Thank you for taking the time to share your experience. We are glad that you appreciated the design of the labels. Regarding the washing durability issue, we are sorry to hear that. We have just contacted you to assist you :)
Have a nice day,
Camille C-MonEtiquette
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