The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
I discovered with my sister who had an offer and for me it's really very interesting because my daughter had to take all her things each time and frankly it's nickel nothing to say it does not move I'm too happy
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Claudia P.
Rating: 2 out of 5
wrong order at the first time, sent back for free and dispersed, at the third time I managed to get what I ordered. service anyway good
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MATALI Meyamba
Rating: 4 out of 5
Everything went smoothly and the labels arrived on time.
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Ivonete Comte
Rating: 4 out of 5
Hello, I am quite satisfied with my purchase from you! I hope it will last over time... I recommend you. Thank you very much.
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Elisa R.
Rating: 1 out of 5
Unfortunately the labels fell off and didn't stick, so we had to go out and get a different type
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Mary Dias
Rating: 4 out of 5
Good product quality
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Federica
Rating: 1 out of 5
I never got the order
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maéva Mauduit
Rating: 2 out of 5
I ordered self-adhesive labels, but after 1 wash some of them are already coming off, even though I did everything right beforehand. Maybe the thermo-adhesive ones are more effective.
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Angela R.
Rating: 2 out of 5
I got the normal adhesive labels and many of them come off after the first wash
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Patricia Patricia
Rating: 1 out of 5
No me llega el pedido
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Gaelle Lecaillon
Rating: 4 out of 5
Label that sticks really well I stuck one on the gourd even though it's a label for clothes and it sticks really well Left-right label for shoes an excellent idea to help children not to make mistakes and to teach them.
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Anita B.
Rating: 1 out of 5
I have not received my order !!
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Julia S.
Rating: 2 out of 5
The stickers work and they are legible. However, I wanted to order labels for pens, the format kept changing when I was selecting the product and I can't use the labels produced as they are far too big. I also find the glossy coating really awful. The labels for clothing are a bit blurred and also coated. Why do you make something specially for clothing and then they look identical to those for pens? I prefer to order from Kleberli again, I like everything there. It took a total of 13 working days.
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Response from Petit-Fernand
Hello, After checking your order, I see that you have indeed ordered the labels you received. If you were expecting to receive the mini-labels, unfortunately this is not the case. In future, please check your order confirmation to make sure everything is in order before you receive your order. Have a nice day, Elise, EsIstMeins
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Benoit R
Rating: 2 out of 5
For the past 2 years, I've been promised delivery at the start of the new school year, and for the past 2 years, I've had a consequent delay, receiving the product several days after the start of the new school year. Moreover, the customer service I contacted told me that the parcel had been sent by chronopost, whereas I received an email 3 days later telling me that it had been dispatched. Really not serious.
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Guerrieri M.
Rating: 1 out of 5
I bought a water bottle for my daughter but most of the time the tube that fishes into the water comes off Beautiful but useless
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Ane Bodegas Escalona
Rating: 4 out of 5
I have the impression that the labels peel off more easily.
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Maria I.
Rating: 1 out of 5
It's been nine days still not received. Won't be ordering again
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InPost
Rating: 1 out of 5
Did not receive order! Very disappointed! Didn't receive refund either.
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Clarisse Vaillant
Rating: 4 out of 5
Good personalized label that holds well. I really like the very original design.
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Olfa SAHTOUT
Rating: 2 out of 5
Lengthy dispatch and insufficient communication
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Camille
Rating: 4 out of 5
Always bought from Petit Fernand and really love the products. I bought a bundle this time and there might be too maybe item labels so doesn't match my needs 100% Also the iron on labels tend to get removed when washing but a quick ironing again and it get stuck again
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Vanessa MARANTE
Rating: 2 out of 5
The labels do not wash out... I didn't make a claim for an order of 10, I ordered other labels from a competitor.
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Ragusa F.
Rating: 1 out of 5
I placed another order on September 2 I still haven't received anything! And I have no news about my order
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Sisi
Rating: 1 out of 5
Order placed on 04/09/2024 and still nothing received today 22/09/24. Order refunded but disappointing to have waited so long for nothing.
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Response from Petit-Fernand
Hello, We are sorry to hear that you have not received your order. Unfortunately, we have no control over the postal service. We hope, however, that you have received your refund. Have a nice day, Elise, C-MonEtiquette
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Laurence DUBOIS
Rating: 4 out of 5
always satisfied with the quality of the products! On the other hand, as a good customer, I'm asked to turn the wheel, I get a discount, but I didn't pay attention to it and it was less than the current promotion and I wasn't told about it...too bad!
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FP
Rating: 1 out of 5
Order made September 3, 2024 label shipped September 4 but never received my labels to date! The only thing + the customer service is excellent and fast!
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Response from Petit-Fernand
Hello, We're very sorry that you've experienced delivery problems. Unfortunately, we have no influence on the postal service. We resent your order at our expense on 19/09/2024. You will receive it within 8 days. We hope it meets your expectations. Have a nice day, Elise, C-MonEtiquette
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Beatriz Escat
Rating: 2 out of 5
The delivery was a real disaster, they took more than a week, they changed the delivery address unilaterally and then every day they delayed the delivery without any justification. The worst thing is that when I asked for help to solve the problem they did nothing. Finally I had to pick up the package in an unknown office far away from my home.
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Marina Beitia
Rating: 1 out of 5
I had more than half of the hot melt stickers come off. And I followed the instructions
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Vanessa THÉRY
Rating: 2 out of 5
This isn't the first time I've ordered here. Last year, everything went well, the font was quite small, but the labels held well (some came off, but only after several washes). This year, however, even though the font is slightly larger and more legible, the labels don't stick properly. I often find them and have to systematically check that the clothes are marked before going to the nursery. It's a shame, because the format is practical and the colors pleasant.
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Client
Rating: 2 out of 5
Very nice towels, but unfortunately they don't hold up after machine washing - too bad.
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RW
Rating: 1 out of 5
Two orders placed and neither arrived unfortunately
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Barbora S.
Rating: 1 out of 5
Stickers keep coming off after wash. Disappointing.
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Tania B.
Rating: 1 out of 5
Nothing worked. The labels never arrived, and I'm still waiting for a refund that, I'm afraid, won't arrive anyway. Really pathetic. They deserve 0 stars, even one is too many.
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LOUISE H.
Rating: 1 out of 5
All stickers came of in the washer after first time washing
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Laura C.
Rating: 2 out of 5
Unfortunately the label doesn't stick to the water bottle I brought. And has come off my son's shoes after wearing them. Won't be ordering them again. Found that some of the labels in the washing machine.
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Gaetano P.
Rating: 1 out of 5
The product has not completely arrived. I did not receive anything at all
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Sara R.
Rating: 1 out of 5
Terrible shame I didn't read reviews earlier. Ordered September 3 and as of today September 22 never arrived and no tracking. My daughter is starting school tomorrow and I have no labels. DO NOT BUY FROM THIS site.
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Diana
Rating: 1 out of 5
One month and I still haven't received my order
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Leanne M.
Rating: 4 out of 5
Had labels for both of my kids starting school. Service is second to none. Labels stay on clothing after multiple washes. Prompt delivery
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Maria Inmaculada Luis García
Rating: 2 out of 5
My order never arrived, although the reimbursement was fast and without incident.
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