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S
Rating: 2 out of 5
Very satisfied the 1st time, on this new order the self-adhesive clothing labels are no longer effective at all :(
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 818 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 1 out of 5
I ordered it the third week of August and still no order. I put a delivery point that they report and it turns out that it does not exist and the order is returned. They sent it again and it still hasn't arrived. A disaster, I will not order again. When it arrives I don't need it anymore.
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L
Rating: 4 out of 5
Top labels!!! The labels are great! they hold up to washing on clothes and objects, thank you! next time I'll buy more iron-on clothes they are beautiful and very easy to put on The personalized water bottles are very beautiful (my 3 year old daughter loves it) however her engraved name faded quite quickly, as well as some drawings (2 weeks of lessons)
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M
Rating: 4 out of 5
I made two orders for my son. The labels are as shown in the photos, delivery is fast. The quality is good and holds up well to washing. I would recommend
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F
Rating: 1 out of 5
I still haven't received my stickers. It's been over 2 weeks.
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Response from Petit-Fernand
Hello, we are sorry that you have not yet received your order. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
L
Rating: 1 out of 5
I haven't received my labels
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Response from Petit-Fernand
Hello, We're sorry you haven't received your order yet. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
F
Rating: 1 out of 5
Package still awaiting receipt after placing order 20 days ago
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Response from Petit-Fernand
Hello, thank you for your feedback. Your order was resent at our expense on September 19. You will receive it within 8 days. Have a nice day, ? Elise, C-MonEtiquette
P
Rating: 1 out of 5
I received the shipment after a week,I paid the surcharge for expedited shipping, you forced me to enter the pickup point, the courier instead of leaving it at the pickup point was looking for my residence
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C
Rating: 1 out of 5
Package delivered late. You've just told me that you have no influence over the postal service. Except that I ordered from your site and not from the post office. I've had enough of this "someone is always to blame" attitude. It seems to me that it's up to you to honor your missions: send me a package in a timely manner. Both, not just one. It's up to you to choose how you work and who you work with. For me, it doesn't matter.
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Response from Petit-Fernand
Hello, We're sorry to hear that your order was delivered late. Unfortunately, we have no influence on the postal service. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
S
Rating: 4 out of 5
Not the fastest delivery time, but great tracking information and service
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N
Rating: 4 out of 5
Easy to use. Practical, as it comes in a range of sizes and for a variety of uses.
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C
Rating: 4 out of 5
Au top juste j'aimeraisai aimerai que le nom de famille soit plus gros que le nom Car c'est l'inverse
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I
Rating: 4 out of 5
Excellence in school clothing stickers
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A
Rating: 4 out of 5
Great labels. First time ordering and I'm delighted. The only thing is that I should have done 2 lines instead of one long one because I would have glued them more easily on the labels.
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S
Rating: 4 out of 5
Good labels, it's a shame that on some the writing was really small when you do it via the link you don't get that impression that the writing is small. I already knew about them and the labels are really great and useful and very good quality.
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E
Rating: 4 out of 5
Very satisfied with the quality, the only downside is the 10-day delay in receiving the product, which is a shame!
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E
Rating: 4 out of 5
Quality and pretty products! Lots of choice, which is appreciated. Only downside this time, delivery a little long.
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P
Rating: 1 out of 5
A disappointment I am still waiting for the second shipment of nametags!
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Z
Rating: 1 out of 5
I never received my order
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Response from Petit-Fernand
Hello, Thank you for your feedback. We're sorry to see that your order has still not arrived. We have already contacted you to suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
S
Rating: 1 out of 5
My order never arrived
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F
Rating: 4 out of 5
The stickers are of excellent workmanship, even the print rendering is simulated correctly. Used for pencils, markers and pencil case. The hold is very good! I will definitely buy them again.
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V
Rating: 4 out of 5
I have been buying them for years, both to iron and to stick on objects, they are good
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S
Rating: 1 out of 5
I received the order from a private individual in the province of Tarragona, and I had to go there to get it. And I put a reference point of yours. Very bad experience
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S
Rating: 4 out of 5
This is the second time I've placed an order. I'm always so pleased with the quality, and the variety of colors and emoji are a real asset.
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V
Rating: 4 out of 5
I discovered with my sister who had an offer and for me it's really very interesting because my daughter had to take all her things each time and frankly it's nickel nothing to say it does not move I'm too happy
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C
Rating: 2 out of 5
wrong order at the first time, sent back for free and dispersed, at the third time I managed to get what I ordered. service anyway good
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M
Rating: 4 out of 5
Everything went smoothly and the labels arrived on time.
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I
Rating: 4 out of 5
Hello, I am quite satisfied with my purchase from you! I hope it will last over time... I recommend you. Thank you very much.
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E
Rating: 1 out of 5
Unfortunately the labels fell off and didn't stick, so we had to go out and get a different type
M
Rating: 4 out of 5
Good product quality
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F
Rating: 1 out of 5
I never got the order
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M
Rating: 2 out of 5
I ordered self-adhesive labels, but after 1 wash some of them are already coming off, even though I did everything right beforehand. Maybe the thermo-adhesive ones are more effective.
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A
Rating: 2 out of 5
I got the normal adhesive labels and many of them come off after the first wash
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P
Rating: 1 out of 5
No me llega el pedido
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G
Rating: 4 out of 5
Label that sticks really well I stuck one on the gourd even though it's a label for clothes and it sticks really well Left-right label for shoes an excellent idea to help children not to make mistakes and to teach them.
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A
Rating: 1 out of 5
I have not received my order !!
J
Rating: 2 out of 5
The stickers work and they are legible. However, I wanted to order labels for pens, the format kept changing when I was selecting the product and I can't use the labels produced as they are far too big. I also find the glossy coating really awful. The labels for clothing are a bit blurred and also coated. Why do you make something specially for clothing and then they look identical to those for pens? I prefer to order from Kleberli again, I like everything there. It took a total of 13 working days.
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Response from Petit-Fernand
Hello, After checking your order, I see that you have indeed ordered the labels you received. If you were expecting to receive the mini-labels, unfortunately this is not the case. In future, please check your order confirmation to make sure everything is in order before you receive your order. Have a nice day, Elise, EsIstMeins
B
Rating: 2 out of 5
For the past 2 years, I've been promised delivery at the start of the new school year, and for the past 2 years, I've had a consequent delay, receiving the product several days after the start of the new school year. Moreover, the customer service I contacted told me that the parcel had been sent by chronopost, whereas I received an email 3 days later telling me that it had been dispatched. Really not serious.
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G
Rating: 1 out of 5
I bought a water bottle for my daughter but most of the time the tube that fishes into the water comes off Beautiful but useless
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A
Rating: 4 out of 5
I have the impression that the labels peel off more easily.
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