Customer reviews of Petit-Fernand

Product never received. Contradictory information between after-sales service and order info and order info very unclear (same status for 10 days).

The pack labels I ordered, there are some where there is only the name and not the first name on it.

Ordered on August 23, still no news.

They reimbursed me for the labels that never arrived but I would have expected them to work a little harder to retrieve them and get them to me! This is the second year I have been without them in September despite having ordered them in July! Let them change couriers! Never again.

I sent an e-mail complaining about the gourd I ordered because the straw kept falling out and asking for a new lid to be sent, but I never received a reply.

The labels peeled off after the first wash, even when the instructions were followed to the letter. I don't recommend them at all. I threw 15 in the garbage can.

Easy label configuration, fast shipping. I just regret that there are too many iron-on labels compared to stick-on labels for clothing.

The labels correspond to the presentation on the site and are of good quality. Fast shipping

Customer service is responsive. I hadn't received my order and they offered to send it back to me at no extra cost. In the end, I didn't need a new shipment.

Order placed Aug 25, shipped on 27th to date Sept 9 still nothing. You send emails asking for the order to be rescheduled and confirming the 'address and no one responds. I meanwhile paid for an order that never arrived and not a little (about 35) and I have to label all the school supplies but I can't do it because they are without labels. I repeat from customer service no one responds and I am left waiting for a phantom order and have to spend more money to get school labels. Very bad experience

Good quality labels. They are very pretty and stick well to objects and/or clothing.

Happy with the products I received. I had many delivery problems (related to the carrier and not to C my label) they were reactive and returned my order quickly.

Labels don't wash off

The labels are well presented. So good that I didn't take enough and ordered again for my twins.

Nice stickers which stay on clothes etc but quite hard to get off of the paper they're on, have ruined a few peeling corners etc to get off the booklet.

Très très bien

A little pricey for school labels, but good for clothes and fun!

Fast delivery, lacks a bit of design choice for older boys. Top quality labels. Not at all disappointed!

I haven't received my parcel and no one has replied to my e-mail about it.

Very practical to put on and use.

I'm quite satisfied with the c-monetiquette labels, but from time to time I have problems: labels that are impossible to detach from their packaging or, on the contrary, peel off. Even the mini-long one isn't always practical for pens or pencils with sides; it doesn't stick well, and gets lost in the washing machine.

I've been ordering here for years, and I'm quite satisfied, but I had a problem this year: the shoe stickers didn't stick well enough...

The delivery was fast but the quality is unfortunately not there because after one day of use the first name is erased. A pity.

Beautiful designs. Various choices. Unfortunately poor resistance to washing (30*). Labels peel off too easily.

My package has not arrived I ordered it on 17.08.24. You don't deserve the money. Not recommended.

After 15 days I still have not received my order?

Super intuitive site, delivery on time as indicated.

Satisfied with my purchase Gourd and labels correspond to the description

Frankly a CATASTROPHE there are no other words !!!!! So already more than a month to receive my order, then I order labels for clothes and a gourd or first I am told 15 days after my order that the color of the cap I chose is unavailable so it must change and secondly once the gourd received I realize that it leaks (at the price of the gourd it sucks a little . ) Then (because yes it's not over) the delivery, so the first time the relay point was closed my parcel went back to the sender (rather than offering me another means of delivery) the second time customer service offered me no other solutions and made no commercial gesture for the inconvenience caused I was told that my parcel would be returned to the relay point initially chosen except that on the day of delivery, the driver said that he hadn't been able to drop off the parcel and that he'd delivered it to a drop-off point far from the one I'd chosen (more than 40 minutes' drive). I called customer service to find out what was going on, and once again they told me that it wasn't their fault, that they had no control over it, and that if I didn't want to pick it up there, I'd have to wait ten days for them to do so.Then they tell me that if I don't want to pick it up there, I'll have to wait 10 days for it to be sent back to the sender before sending it back to the relay point I'd chosen. Exasperated by all this, I decide to go and pick up my parcel, too bad for the road, because I needed the labels and the water bottle for my son, who had already started school. Except that once I got there, the relay point said ah non madame désolé mais on n'a aucun colis à votre nom . !?!?!? Seeing me really in a state of intense anger the relay point very kindly tries to see with their delivery software where my package could be and what he tells me !?!? In fact, my parcel was delivered to the relay point I had chosen !!!! More than 40 min drive for nothing because in fact everything was wrong !!! Frankly, it's good to tempt people with attractive prices, but it's also good to have customer service that's up to scratch and to be sure of the quality of the products and delivery !!!!

Very nice labels, but the kids in my daughter's class manage to remove them and steal her pens. It's the same with clothing labels: you cut the label and that's it. Only the tbermocolante ones are really good. Otherwise I love the labels, it's just the kids who are clever and manage to steal things whether they have a label or not.

HORRIBLE EXPERIENCE. I ordered my labels on August 12, in time for them to arrive at the beginning of my son's school year. On August 26th they had not arrived and I claimed them, they told me it was a postal error and that they would send them again. According to their website it takes between 2 and 4 working days. Today, September 6, I still have not received my labels and they have not given me any answer or solution. My son has already started school and I have had to mark his clothes with a marker pen, after spending 30 euros on labels and a bag with his name that has NEVER arrived. A real shame. I have lost 30 euros and I have not received the product and nobody informs me, nor gives me a solution. HORRIBLE EXPERIENCE

I'm still waiting for my order.

I placed an order that never arrived, but the after-sales service did its job.

I never received my labels for my daughter's first day of school ... I did everything I could to get them on time, i.e. by August 10.

Disappointed with one of the bags in my order, it had black stains, like melted plastic... above the first name (personalized bag)

I bought labels for clothes. After 3 washes, they come off even though I followed the instructions for gluing and washing...

I have no shipment tracking, I have not received anything.

The order was delayed a lot AND apart from that it arrived where it should not have arrived, and the item was not from my perspective it is not as shown on the page completely different

Beautiful customizable labels with choice of colors and patterns. Clean, intuitive website. Order received promptly, and receiving the labels in a booklet is great. The downside is that there aren't enough self-adhesive clothing labels in the kit.

The labels are great.