Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
I am disappointed with my order. The site is not clear enough when we place an order for the 1st time. I wanted to order labels to stick on the garments, not on the labels already present on the garment! There's no personal interest in ordering personalized labels to stick on a label! I might as well mark the first name directly on the garment label! I've wasted 20 euros and ended up with 100 unusable labels, since they're supposed to be put on a label!
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Anne-L Jo
Rating: 2 out of 5
Fast delivery, but labels come off after 2 washes.
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Maryna H.
Rating: 2 out of 5
I am now very surprised that one page is missing from my order! I do not have a page with iron-on labels! I checked my order and they were ordered and paid for. But they weren't printed!
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Julie Bourgeois
Rating: 2 out of 5
Hello I came to your brand because you said you could deliver orders in 48 hours and time was a criterion in my choice. However, my order took more than two weeks to arrive. If I had known about this delay I would have gone to another supplier.
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Caroline
Rating: 2 out of 5
I wasn't delivered at all to the place I'd expected, which really annoyed me.
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Julia
Rating: 4 out of 5
Nice design, but the writing box is too small and sends a bit long personally. Otherwise good products a little expensive
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Luisa Sosa
Rating: 4 out of 5
I'm happy with the labels but a bit disappointed with the caps, they came a bit crooked on both. And the valve doesn't close properly.
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Miriana A.
Rating: 1 out of 5
I never received anything, I want a refund
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Katrin K.
Rating: 1 out of 5
My parcel never arrived. I contacted the customer service, no reply. No money back, no new stickers. Awful experience & waste of money. My order number is 4002212495.
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Client(E)
Rating: 1 out of 5
I am very disappointed. I never received my order.
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Valaythen Melanie
Rating: 4 out of 5
Easy to customize and order labels
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Nini
Rating: 2 out of 5
The site is great, and label customization is quick and easy. However, I don't find the packs very suitable, especially the distribution of label types. I'd also like to point out that the quality has deteriorated a lot. Last year the labels were of much better quality: washing machine and tumble dryer OK. This year, they've already peeled off after one run through the washing machine.
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Melanie
Rating: 1 out of 5
I did not receive my order. I called customer service but they couldn't do anything. I bought another product. Really disappointed for the price there is no quality of service.
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Ir
Rating: 1 out of 5
I placed an order which unfortunately never arrived and had to complain about it twice. Very sad, there were no errors in the address details and according to Deutsche Post (letter carrier personally known) there was nothing for me.
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Response from Petit-Fernand
Hello, we are sorry that you have not received your order. We have just contacted you to help you. We look forward to hearing back from you. Have a nice day, Elise, EsIstMeins
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Anne-Laure
Rating: 2 out of 5
The labels are very pretty, but the iron-on ones don't wash well, even though I followed the instructions.
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Karen
Rating: 2 out of 5
First order I spent over £20. Order came wrong (different child's name). I understand mistakes happen but no money off or voucher. New order was sent but very long wait time by the time order eventually came second time around my children had started school so stickers were wasted.
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Esperanca Lubota Malila
Rating: 1 out of 5
I never received the mail with the labels.
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Guerrieri L.
Rating: 4 out of 5
CONVENIENT LABELS
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Aline
Rating: 4 out of 5
The design of the labels is exactly what I ordered. The lead time was long (order placed on August 31st and received on September 17th) but as I'm from Switzerland I imagine that's also why. There's a lot of choice on the site and you can make lots of pretty things, I wouldn't hesitate to recommend this site if there are other children ??
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Guacimara Guillén Albertos
Rating: 1 out of 5
You call customer service and it is not available. Order requested on August 13 to a delivery point ... has not arrived ..I send it back and we are 17 September and still nothing and do not answer in customer service ..Very bad the child started school and delivered books and can not label anything with the order and I had to comorar again.
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Viel Emily
Rating: 4 out of 5
Very good quality, the iron-on labels lasted 1 year. It's a shame I couldn't continue with the same pattern as last year, so that my son could find his way around his things better (it was the blue gingham pattern).
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Maria
Rating: 1 out of 5
I can't say anything because I never received my order.
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Anonyme
Rating: 2 out of 5
Despite all the explanations, the labels don't stick after the first wash. I'm very disappointed, even though I thought the labels were pretty.
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Dafni Teleioni
Rating: 1 out of 5
Never received my order!
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Hortense Melchior
Rating: 4 out of 5
I hadn't received the confirmation but customer service replied very quickly to my email. I find that the iron-on labels don't stick as well as before (as the ones I ordered 3 years ago).
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Llyne
Rating: 4 out of 5
We'd like more choice in colors and patterns, as well as label sizes.
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Leibz
Rating: 1 out of 5
I have been buying self-adhesive stickers for school clothes on this website for several years because the experience so far has been very positive. However, this last time it has been a disaster. It is noticeable from the first moment that the quality and sealing of the stickers has changed and they no longer last even one wash. Unfortunately, I will change brands.
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Ji
Rating: 4 out of 5
I received my order, as agreed the labels correspond to the proposed visuals. I am fully satisfied for the moment
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Marie-Emmanuelle Hoareau
Rating: 1 out of 5
Delivery time not respected (1 week wait instead of 24-48h announced on the site). Call to after-sales service was unsuccessful, as there was no answer as to how my order was progressing. Collection made even though no delivery.
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Olivia Ledoux
Rating: 1 out of 5
My order was supposedly shipped on September 2 and I still haven't received anything. I contacted customer service on Thursday September 12 and I still have no returns and still haven't received the labels. I'm outraged!
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Pauline Saint-Georges
Rating: 1 out of 5
Order forgotten, written to send (obviously 2 times) and not received. I had to place an express order with a competitor and I didn't get what I wanted for back-to-school despite my being booked 1 month in advance.
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Myrna Victorin
Rating: 1 out of 5
After a first wash the labels come off disappointed
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Anichat Bourhane
Rating: 4 out of 5
Transparency during the ordering process. You get a picture of the product before you receive it.
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Sarah Solvet
Rating: 4 out of 5
The labels are very good but we paid 999 for delivery to get them in 48h but we got them in 72h! Really disappointed!
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Marion
Rating: 1 out of 5
I never received my order
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Anonyme
Rating: 2 out of 5
The labels are pretty. However, I was very disappointed from the first wash, they don't hold. I usually order from another site but I wanted to try yours.
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Chris
Rating: 4 out of 5
Good quality, beautiful colors, conforms to the image...?
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Invité
Rating: 4 out of 5
Satisfied with my order
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Chakib
Rating: 1 out of 5
To this day I am still waiting for the order, no way to contact customer service.
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Séverine Metgy
Rating: 1 out of 5
Still haven't received the labels
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