Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Your labels are great Only I feel a bit cheated by your way of doing things. Thanks to a purchase at La Redoute, I received an e-mail saying that I was entitled to 20 labels for free, paying only 6 for postage. Yesterday I go on your site and I see that 10 labels cost 3 and free shipping. So that's not very honest.
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William Triquet
Rating: 1 out of 5
Very good delivery time.
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Inconnu
Rating: 1 out of 5
In this case, no opinion because I simply never received the labels I ordered?
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Laurence
Rating: 1 out of 5
Order received quite late. Embroidered bag for the start of the new school year for my daughter. The bag lasted 2 days and then the strap broke. Really poor quality. I'm still waiting for the site to get back to me for a refund.
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Myriam
Rating: 2 out of 5
I'm very disappointed with the labels. It's almost impossible to remove them without damaging them ... What's more, the first time I washed a garment with a label, it didn't stand up to washing... Very disappointed
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Alzira Simon
Rating: 4 out of 5
Fast delivery, but I'm waiting for the result after washing.
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Anne Dupont
Rating: 2 out of 5
I ordered a water bottle with my son's name engraved on it. The name started to fade after barely a week of use.
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Sophie Matrat
Rating: 1 out of 5
Not received!!!
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Z.
Rating: 4 out of 5
My experience was positive and I'm pleased with the "chequebook" product I received. The only downside, which made me decide not to give it 5 stars, is that the choice of designs is a little limited.
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N.a.
Rating: 1 out of 5
The labels don't stand up to washing, and after the first machine (at 30 degrees), they ended up in the drum. Very disappointed with this purchase
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Sonia Ruelle
Rating: 2 out of 5
Order placed on 28/08 evening and delivery only on 4/09 although I had chosen a collection point to receive my labels more quickly.
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Laura Candal Fariña
Rating: 2 out of 5
The iron-on labels do not work well. As much as I insist they almost all come off when the garment is washed. Now I bought the stickers and it seems to be a little better.
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Isma
Rating: 2 out of 5
Order placed on 01/09, delivery expected in 3 working days, here we are on 16/09 and still no delivery. Not possible to track the delivery because no elien for tracking and no return to my complaint. I will give a notice if I receive my parcel or not to note the item.
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Cindy Basle
Rating: 2 out of 5
I was disappointed with my first order, the iron-on labels peeled off after the first machine wash. Quite the opposite of what I had read... I don't think I'll do it again.
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Response from Petit-Fernand
Hello, We are very sorry to hear that you are disappointed with your first order. It is unfortunate that the iron-on labels did not meet your expectations and peeled off after the first wash. We have contacted you directly to resolve the iron-on label problem. We hope to find a satisfactory solution for you. The C-MonEtiquette team
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Stephanie Pasqualini
Rating: 4 out of 5
Yes, I recommend
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Michel Simons
Rating: 4 out of 5
easy fast efficient
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Laura C.
Rating: 1 out of 5
Order No. 3001355242. They took a good 12 days to arrive (unacceptable time), a full 2 days after school started, and since they were labels for school supplies, they were totally useless. I was forced to turn to another site, fortunately much faster in delivery. I absolutely do not recommend the purchase
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Response from Petit-Fernand
Dear Laura, Thank you for contacting us and we sincerely regret the inconvenience regarding the delivery time of your order No. 3001355242. However, we would like to emphasize that the delays in mail delivery are not our fault. We clearly state on our website that the preparation time is 48 hours and that shipment can take up to 10 working days. From your report, it therefore appears that your order arrived at its destination within the stipulated time. We fully understand the frustration caused by the situation, especially at such an important time as the start of school, and we apologize for the inconvenience. Your comments are valuable and will help us improve our service in the future. We thank you for your feedback and look forward to serving you better in the future. Clare, Petit-Fernand
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Adeline Lorjou
Rating: 4 out of 5
Fast, free shipping with Gémo
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Marlene Suarez Nicot
Rating: 1 out of 5
I received the labels. When I received them, I thought they were of good quality and well presented. Since then, they've been falling off my son's clothes one by one. They don't hold and I'm disappointed.
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Response from Petit-Fernand
Hello, I have just contacted you privately regarding your label order. I understand your disappointment with this problem, as it is quite abnormal for labels to come unstuck. We pride ourselves on the quality of our products, and I want to make sure that we find a solution for you quickly. Thank you again for your patience and trust. The C-MonEtiquette team
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Ahe
Rating: 4 out of 5
Hello, the order did not arrive at first. It was kindly restored and dispatched free of charge. Then the 2 deliveries did arrive. I regret that it took so long for us to receive the labels (about 3-4 weeks in total). I find that the labels are difficult to remove from the packaging and are printed too close to the center of the packaging. Otherwise everything is fine, thank you! VG Audrey
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Response from Petit-Fernand
Thank you for your review. We are very sorry that our products are causing you problems. We have just contacted you to get more information about this. Have a nice day, Elise, EsIstMeins
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Mazzantini M.
Rating: 1 out of 5
Order never arrived for 2 times
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Philippe B.
Rating: 2 out of 5
The order was quickly received but the labels quickly came off too.... Not great! maybe they should be wider ...
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Response from Petit-Fernand
Hello, Thank you for your feedback regarding the labels. We're sorry to hear that they peeled off quickly after receipt. We will contact you directly to discuss this issue and find an appropriate solution. In the meantime, if you have any further questions or concerns, please let us know. The C-MonEtiquette team
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Houda
Rating: 1 out of 5
Order placed on 30/08 and still nothing. Two shipments and two reshipments. Customer service not very responsive. Do not recommend at all.
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Response from Petit-Fernand
Hello, I am very sorry for the inconvenience you have experienced with the delivery of your order. We have received some feedback from the postal service, and we fully understand your frustration with this situation. We would like to assure you that we are just as inconvenienced by this setback as you are. Unfortunately, we have no control over postal delays and problems. We do our utmost to ensure fast and reliable delivery, but we are dependent on the performance of the carriers.
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Cliente 1763
Rating: 1 out of 5
The colors do not show all the information of the name of the label well.
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Laurie Calatayud
Rating: 4 out of 5
Very easy-to-use application. Fair cost Small negative point: you have to switch to 2 lines after a certain number of letters.
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Jmb666
Rating: 4 out of 5
Prompt receipt of order
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Cristina Garcia Casado
Rating: 1 out of 5
I have glued with an iron and all the labels have come off without washing them.
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La
Rating: 4 out of 5
Very good product and fast delivery.
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Lindsayd
Rating: 4 out of 5
very good quality very good quality of the labels but a little difficult to cut out and peel off to put on the clothes otherwise nothing to say wash-wise it doesn't move
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Francine Freyberger
Rating: 4 out of 5
Good quality
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Emmanuelle
Rating: 1 out of 5
I ordered labels, a gourd and a snack box. Two weeks after school and parts of my daughter's name are already missing (2 letters out of 4... ). The Snow Queen drawing is also missing. My 6-year-old daughter doesn't use her water bottle very much. Washing is done by hand. It would have been better to apply a protective coating to the decorative stickers. After all, they're just stickers stuck on the bottles. I really expected a higher quality product, given the purchase price. This was my first and last order with you. I wanted to change this year but I would have had to stay with your competitors.
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Response from Petit-Fernand
Hello, We're very sorry about the problems you've had with the gourd. This is definitely not the quality we want to offer our customers, especially after such a short use. We will analyze what may have happened and take the necessary steps to remedy the situation. Your satisfaction is important to us and we are here to help you. Have a nice day, The C-MonEtiquette team
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Kadidiatou Traore
Rating: 4 out of 5
Happy with my order
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Customer
Rating: 4 out of 5
Nickel the ironing the label remains always readable thank you for the directions for use it is my second purchase with the episode of back to school for each child in my family
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Chiniard Jean Louis Patrick
Rating: 4 out of 5
The products are of quality but the delivery is a problem: same delivery times (2 to 4 days) free if delivered at home but paying delivered at the post office!!!! Find the error!
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Beth
Rating: 4 out of 5
Unfortunately I had the wrong order delivered. This was dealt with quickly and the correct labels where delivered promptly.
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Mvv
Rating: 2 out of 5
Delivery time not respected. I ordered a gourd on 24/08, at the time of the order it was announced a delivery between 2 and 4 days. I received it on 13l09.
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Bouboucam
Rating: 4 out of 5
Customizable labels to appeal to children, easy to use, fair price.
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Angélique Fauron
Rating: 4 out of 5
Fast shipping, handy label booklet
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Venecia P.
Rating: 1 out of 5
Order placed on August 28 spent 14 euros parcel never arrived! You are real thieves And good thing I needed them for the beginning of school
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Response from Petit-Fernand
Dear Valencia, We are sincerely sorry for the situation you described regarding your order placed on August 28. We have already sent you an email to provide assistance, but have not received a response. We will contact you again to help you resolve the problem as soon as possible. Please respond to our communication so that we can proceed quickly and provide you with the support you need. Thank you for your understanding. Clare, Petit-Fernand
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Coly
Rating: 4 out of 5
I am satisfied with my order. Efficient for clothes as well as shoes. I recommend it.
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