Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The delivery was ok, didn't wait too long for a personalised item but when the item arrived it had a different name on it than what I ordered, my daughters name didn't arrive which is very disappointing as there was no time to have remade before she returned to school. I rang for a refund and received straight away so my stars are because of that
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Anna D.
Rating: 4 out of 5
Top labels! To be improved the shipping service.
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Laura
Rating: 4 out of 5
Nice and fast
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Caroline
Rating: 2 out of 5
As the labels arrived 1 week after the start of the school year, despite what was announced on the website, they were useless.
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Response from Petit-Fernand
Hello, We're very sorry that the labels arrived after the start of the school year, despite the deadlines announced on our website. We understand how frustrating this can be. Please note that we are unfortunately not responsible for postal delivery times, which can sometimes vary. The C-MonEtiquette team
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Cassandre Dubar
Rating: 1 out of 5
I have not received my order .
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Response from Petit-Fernand
Hello, We are very sorry for the delivery problem you have encountered. Please be assured that our customer service team will get back to you as soon as possible to resolve this issue. Our team is here to help you and we will do everything we can to resolve this situation as quickly as possible.
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Marie Laurent
Rating: 1 out of 5
I've been ordering my labels from this site for several years without any problems. But this year I ordered them a week before school started and they took 2 weeks to be delivered! I didn't receive them in time for back-to-school and I'm really disappointed.
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Response from Petit-Fernand
Hello, We are very sorry that your order arrived after the start of the school year, which was inconvenient for you. We understand how frustrating this must have been. Unfortunately, once an order has been dispatched, we are no longer able to control postal delivery times, which can sometimes be longer than expected. We regret that this has had an impact on your experience.
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Thiongane Doulal
Rating: 4 out of 5
I have been ordering labels for clothes for a few years now and I have no regrets! Even after machine washing, they remain intact. A 1st for object labels (pens, pencils etc...) it doesn't come off.
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Julie Gulyas
Rating: 1 out of 5
I never received my order!
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Response from Petit-Fernand
Hello, We're very sorry for the inconvenience you've experienced with your order. Please be assured that we have already refunded your purchase in full on 06/09, as indicated in our previous correspondence. We understand your frustration with delivery times, but unfortunately this is beyond our control. The C-MonEtiquette team
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Audrey Valois
Rating: 4 out of 5
Fast delivery
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Damien M
Rating: 4 out of 5
Fast and efficient. Compliant labels.
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Pierrette
Rating: 1 out of 5
I received my parcel in a mini envelope all crumpled the book of label arrived in a state in view of the price of the labels it would be judicious to pack them in an envelope a little larger and cardboard!
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Response from Petit-Fernand
Hello We understand your disappointment and we are very sorry. Please be assured that we take your feedback seriously and will pass on your recommendation to the relevant department in order to improve our offer.
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Lisa Lombard
Rating: 1 out of 5
Never received....
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Response from Petit-Fernand
Hello , We are sorry that you did not receive your order as expected. After being informed of the situation, we immediately took the necessary measures and returned your order. The C-MonEtiquette team
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Morteau
Rating: 4 out of 5
I placed my first order on this site. It's easy enough to personalize your labels online. Prices are reasonable and delivery fast. I'd recommend it.
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Christophe Tasiaux
Rating: 1 out of 5
Ordered on 19/08, still nothing received on 09/09!!!!!
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Response from Petit-Fernand
Hello, Thank you for informing us of your complaint. We would like to assure you that your request has been taken into account, and our customer service department will contact you as soon as possible to provide you with an appropriate response.
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Virginie De Tournebu
Rating: 1 out of 5
Hello, the delivery time was too long despite a commitment to deliver before the start of the school year. The labels are now useless. Ar I had to do everything by hand
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Response from Petit-Fernand
Hello, Thank you for informing us of your complaint. We would like to assure you that your request has been taken into account, and our customer service department will contact you as soon as possible to provide you with an appropriate response.
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Lb77350
Rating: 4 out of 5
Very pretty labels, but self-adhesive clothing labels don't wash well.
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Bisou
Rating: 4 out of 5
Top labels
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Luminita
Rating: 4 out of 5
I have been ordering from c-mon étiquette for years. I am satisfied. Standard delivery takes about a week, but otherwise it's not bad. Maybe try to add some logos for bigger ones like gymnastics or Disney characters.
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Greta
Rating: 1 out of 5
Honestly I think it's a rip-off because my order #3001348411, started August 30... Last update September 4 and there it remains stationary... Already the fact that you have to pay 2 euros more to get the tracking may seem strange (this is the first time it happens to me working different e-commerce myself) ... The same labels can be found on Amazon ... A thousand kinds ... At least you don't get fooled. And if something goes wrong the refund is safe. Good thing I had spent 20 euros so I don't put too much weight on it....
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Response from Petit-Fernand
Dear Greta, Thank you for your comment. We have already responded to your email regarding your order #3001348411. We would like to assure you that we are not a scam and that your order is still within the expected delivery time specified on our website. In addition, you have a tracking number available to follow your package, which is currently reported to be in transit. We hope you receive your order as soon as possible! If you have any further questions or concerns, please do not hesitate to contact us. Good day, Chiara, Petit-Fernand
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Lucrèce Dejean
Rating: 4 out of 5
This is my second order, and I'm delighted. Fast delivery "I'm from Belgium" labels are really good no worries.
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Deborah Papini
Rating: 4 out of 5
Very good! Nice colored labels delivered on time, perfect I recommend
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Je
Rating: 1 out of 5
Still not received and no news from customer service
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Response from Petit-Fernand
Hello, Thank you for taking the time to share your review. We are sorry that you did not receive your original order as expected. Following our exchange, we agreed together to return your order, and this was done promptly. Thank you again for your understanding and trust. The C-MonEtiquette team
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Isabelle Roulin
Rating: 4 out of 5
Very good Fast delivery
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Marie Heremans
Rating: 1 out of 5
I never received my orders. I'm still waiting for the reply to my request for a refund.
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Response from Petit-Fernand
Hello, We are very sorry for the inconvenience you have experienced with your order. We would like to inform you that your purchase has already been fully refunded, as mentioned in our previous exchanges.
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Marie Perret
Rating: 1 out of 5
I never received my two orders placed at the end of August and I can't get any information from the company that obviously shipped them.
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Response from Petit-Fernand
Hello, We can confirm that our customer service has taken care of your request. We hope that you will receive your returns as soon as possible and that everything will go as planned. Thank you for your confidence.
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Chloé
Rating: 1 out of 5
Product never received. Contradictory information between after-sales service and order info and order info very unclear (same status for 10 days).
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Response from Petit-Fernand
Hello, We're very sorry for the inconvenience you've experienced with your order. Please be assured that we have already refunded your purchase in full, as indicated in our previous exchanges.
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Rachel Porters
Rating: 2 out of 5
The pack labels I ordered, there are some where there is only the name and not the first name on it.
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Response from Petit-Fernand
Hello, We're sorry to hear that some of the labels you've received contain only the name and not the first name as requested. Personalization is carried out according to the information provided at the time of ordering, when you filled in the personalization fields. The C-MonEtiquette team
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Dl
Rating: 2 out of 5
Ordered on August 23, still no news.
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Response from Petit-Fernand
Hello, We are sorry for the delay concerning your order of August 23rd. We fully understand your impatience. We have just contacted you to provide you with information on the status of your order and to resolve this situation. The C-MonEtiquette team
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Emanuela G.
Rating: 2 out of 5
They reimbursed me for the labels that never arrived but I would have expected them to work a little harder to retrieve them and get them to me! This is the second year I have been without them in September despite having ordered them in July! Let them change couriers! Never again.
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Response from Petit-Fernand
Good morning Emanuela, we are very sorry for your negative experience and understand your disappointment. We would like to remind you that via email we had suggested a return of the labels, but you chose to opt for a refund. We would like to emphasize that delivery problems on the part of the postal service are beyond our control, and we are sincerely sorry that this inconvenience caused you inconvenience. We thank you for your understanding and hope to offer you better service in the future. Good day, Clare, Petit-Fernand
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Vanessa Schwab
Rating: 1 out of 5
I sent an e-mail complaining about the gourd I ordered because the straw kept falling out and asking for a new lid to be sent, but I never received a reply.
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Response from Petit-Fernand
Hello, As requested, we have returned the straw for the gourd and hope that this meets your expectations. If you need anything else, please don't hesitate to contact us. If you have any further questions, please do not hesitate to contact us. The C-MonEtiquette team
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Marine Bertrand
Rating: 1 out of 5
The labels peeled off after the first wash, even when the instructions were followed to the letter. I don't recommend them at all. I threw 15 in the garbage can.
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Response from Petit-Fernand
Hello, We're sorry to hear that your labels are coming off. This is absolutely not normal. We invite you to contact our customer service department with photos so that we can identify the problem and offer you a rapid solution. The C-MonEtiquette team
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Manel
Rating: 4 out of 5
Easy label configuration, fast shipping. I just regret that there are too many iron-on labels compared to stick-on labels for clothing.
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Estelle Darragon
Rating: 4 out of 5
The labels correspond to the presentation on the site and are of good quality. Fast shipping
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Chantal Michel
Rating: 4 out of 5
Customer service is responsive. I hadn't received my order and they offered to send it back to me at no extra cost. In the end, I didn't need a new shipment.
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Jessica R.
Rating: 1 out of 5
Order placed Aug 25, shipped on 27th to date Sept 9 still nothing. You send emails asking for the order to be rescheduled and confirming the 'address and no one responds. I meanwhile paid for an order that never arrived and not a little (about 35) and I have to label all the school supplies but I can't do it because they are without labels. I repeat from customer service no one responds and I am left waiting for a phantom order and have to spend more money to get school labels. Very bad experience
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Response from Petit-Fernand
Good morning Jessica, Thank you for your comment and we sincerely apologize for the inconvenience you experienced with your order. Unfortunately, we receive a high volume of emails every day, which can lead to delays in responses. We would like to let you know that we have already sent out a new order to resolve the situation and hope that it will arrive as soon as possible. We understand how frustrating it is not to receive the materials you need for school and we are sorry for the inconvenience caused. Your patience is greatly appreciated as we work to improve our service. If you have any further questions or needs, please do not hesitate to contact us. We are here to help! Good day, Clare, Petit-Fernand
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Adeline Blanchard
Rating: 4 out of 5
Good quality labels. They are very pretty and stick well to objects and/or clothing.
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Aline
Rating: 4 out of 5
Happy with the products I received. I had many delivery problems (related to the carrier and not to C my label) they were reactive and returned my order quickly.
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Emilie
Rating: 1 out of 5
Labels don't wash off
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Response from Petit-Fernand
Hello, We're sorry to hear that you're disappointed with the quality of the labels. We fully understand your frustration and would like to resolve this issue. We will contact you directly to discuss the situation in detail and find a solution that works for you. The C-MonEtiquette team
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Stéphanie H.
Rating: 4 out of 5
The labels are well presented. So good that I didn't take enough and ordered again for my twins.
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Emily A.
Rating: 4 out of 5
Nice stickers which stay on clothes etc but quite hard to get off of the paper they're on, have ruined a few peeling corners etc to get off the booklet.
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