Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Good idea, in line with current expectations. Well designed site. Delivery on time. BUT, on the 2nd day, the image application on the gourd was damaged (chip, probably from a small shock).
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Magalim
Rating: 2 out of 5
I'm very disappointed with the iron-on labels, although I followed the instructions, they come off the garments.
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Response from Petit-Fernand
Hello Magali, We find it unusual that you have encountered a quality problem with your order. We understand your frustration and would like to resolve this issue as soon as possible. Please contact our customer service department. We'll be happy to help you find a solution tailored to your needs and offer you the support you need to resolve this situation. The C-MonEtiquette team
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Marina Poppins
Rating: 4 out of 5
Delighted with my purchase. The only downside is that the shoe tags don't hold.
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Lyndsay Keberle
Rating: 4 out of 5
Very good, I'm very happy
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Vanessa Pieruccioni
Rating: 1 out of 5
Doesn't fit the clothes at all
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Response from Petit-Fernand
Hello Vanessa, We are very surprised by your opinion. We invite you to contact us directly via the contact form or by telephone, as it is totally abnormal for your labels to come unstuck! Have a nice day, The C-MonEtiquette team
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Caroline
Rating: 4 out of 5
I've been ordering from c mon étiquette for 7 years and I've never been disappointed. The labels are dishwasher and washing machine resistant, respectively - top!
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Alyssa Lambert
Rating: 2 out of 5
The choice of prints is great, the bottles are beautiful but I'm very disappointed, the design started to come off after a week, as well as a letter from her first name ?? even though we take good care of it. I wouldn't recommend it.
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Response from Petit-Fernand
Hello, We find it unusual that you have experienced a quality problem with your order. We understand your frustration and would like to resolve this issue as soon as possible. We will contact you directly to discuss the situation and find a solution tailored to your needs. We are committed to providing you with the support you need to resolve this issue satisfactorily. The C-MonEtiquette team
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Stefania
Rating: 2 out of 5
I bought a very pretty personalized water bottle, but it's dangerous because it's not watertight. It emptied into my son's schoolbag and I'm sure (because I've checked it a thousand times with my husband) that it wasn't us who didn't close it properly. I've written to customer service and so far there's been no reply.
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Response from Petit-Fernand
Hello, We're sorry to hear that you've experienced a leaking problem with your personalized water bottle. We understand the importance of resolving this problem quickly. We will get back to you as soon as possible to find a suitable solution. The C-MonEtiquette team
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Mamen Serrano Martínez
Rating: 1 out of 5
Big disappointment, it was the third year I bought them and, to my surprise, the stickers are very bad, it costs a lot to peel them off, some are damaged and no longer stick. If you have changed anything, go back to the old ones. I will not order any more from you. I'm not in the mood to throw money away.
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Response from Petit-Fernand
Hello, Thank you for writing to us. We are sorry for this anomaly with your labels. After our conversation I will confirm the shipment of your replacement labels. Your satisfaction is very important to us. ?? Hello, Camille Petit-Fernand
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Celine Menargues
Rating: 2 out of 5
I ordered my son's labels on 19/08, to this day I still have nothing. I have not noted any business. I am really not satisfied. Sincerely
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Response from Petit-Fernand
Hello Céline, Your order has been resent due to the non-receipt of the initial shipment. We hope you have received it correctly this time and that you like the products. The C-MonEtiquette team
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Marie Heraud
Rating: 4 out of 5
Sav au top 1st order not received. I was contacted by customer service who arranged for my order to be sent back to me, which arrived just before the start of the new school year, at no extra charge. Thank you, Sav!
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Miriam B.
Rating: 4 out of 5
Product arrived quickly.
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Response from Petit-Fernand
Hello, great, we're delighted! Have a nice day, ? Elise, EsIstMeins
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Avis Négatif
Rating: 1 out of 5
I never received my order.
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Response from Petit-Fernand
Hello, We are very sorry about this delivery incident. In fact, your order has been returned to sender due to an address error that was communicated to you. Very nice day, The C-MonEtiquette team
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Danielle H.
Rating: 2 out of 5
The stickers don't seem to have been cut properly. They were very hard to remove from the backing and when I did manage to remove one it was all misshapen on the corners.
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Perrine
Rating: 1 out of 5
I never received my parcel at the relay point. I am aware that this is the delivery company's fault but unfortunately it is still a bad experience. Customer service very good
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Response from Petit-Fernand
Hello Perrine, We're very sorry to hear about the delivery incident that contributed to your bad experience. We hope your adventure doesn't end here! Have a nice day, The C-MonEtiquette team
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Pauline Tesson
Rating: 4 out of 5
Fast delivery, TOP labels and water bottles!
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Fanny Leroy
Rating: 1 out of 5
I can't recommend them at all, unfortunately I can't comment on the quality of the products as I haven't received anything! Order placed on August 27th, confirmation email telling me it would be shipped in 48h maximum (for manufacturing time), money debited immediately from my account, 7 days later no news, order still in "manufacturing" status, two emails sent to customer service without any reply.
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Delayen
Rating: 1 out of 5
I have not received my order??? Sincerely
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Response from Petit-Fernand
Hello Emilie, We're very sorry about this incident. We have just contacted you directly by e-mail to discuss the matter and find a solution that suits you! Our team is here to help you
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Adeline Rigaud
Rating: 4 out of 5
Perfect for label quality
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Sarah Fleury
Rating: 4 out of 5
Fast and careful delivery, but still rather expensive for labels - what a shame!
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Anais
Rating: 1 out of 5
I am quite disappointed Order placed 15 days before the start of the school year, On the email it was certified that I would receive the order within 3 to 8 days I had to make the labels myself for the start of my children's school year.
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Response from Petit-Fernand
Hello Anaïs, We're very sorry about this incident. We have just contacted you directly by e-mail to discuss the matter and find a solution that suits you!
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Aurelie Gérard
Rating: 1 out of 5
Never received the article
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Response from Petit-Fernand
Hello, We're sorry your order was not delivered by the postal service. We have just contacted you to propose a solution. Have a nice day, Camille C-MonEtiquette
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Lauriane
Rating: 4 out of 5
Product sent quickly, easy to use, but the iron-on labels come off after 2 washes, which is a shame.
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Nh
Rating: 2 out of 5
I have not yet received my order and so I had to find a plan B to label the supplies for my child who came home this morning.
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Response from Petit-Fernand
Hello, We are sorry to read that you have not yet received your order by the postal service. Our Customer Service department has just contacted you to suggest a solution. Have a nice day, Camille C-MonEtiquette
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Rosine Mendontio
Rating: 4 out of 5
Fast delivery
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Client
Rating: 4 out of 5
easy ordering and correct delivery times
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Natacha Koehler
Rating: 4 out of 5
I received a free trial coupon, paid the 2 Euro delivery charge and here are 20 labels.
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Djienly Yang
Rating: 4 out of 5
Too discreet! Too bad the first name is too small. I'd have preferred a small image and a large first name. The first name isn't very prominent. The aim is to help children quickly find their belongings, backpack and clothes. Having the children see their own first name will avoid having to search too long. Otherwise, it's a good fit and there's plenty of choice in the images.
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Udella F.
Rating: 2 out of 5
Unfortunately, my order never arrived and I am currently waiting for a refund
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Response from Petit-Fernand
Good morning Francesca, we sincerely regret the inconvenience regarding the non-delivery of your order. We have tried our best to assist you by offering two alternative solutions to resolve the situation, including a new shipment. However, we understand your decision to opt for a refund. We would like to clarify that the non-delivery was not due to our error, and we apologize for the inconvenience this has caused. However, we are available for further clarification or to assist you in the future. We thank you for your understanding. Clare, Petit-Fernand
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Estefania Garcia Galdon
Rating: 1 out of 5
I still have not received my order after one month. Could you please tell me where it is located? Thank you
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Response from Petit-Fernand
Good morning Estefania, We are sorry to read your message. We replied to your email giving you information about the delivery :) We are available for anything. Hello, Camille Petit-Fernand
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Yolanda
Rating: 1 out of 5
Paid extra for fast delivery (2-4 working days), and took 12 days. Complained for nothing. Never again
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Response from Petit-Fernand
Hello, thank you for your message. Delivery to the collection point takes 2-4 days. However, you have selected standard delivery. We hope you like your labels. Have a nice day, Elise, EsIstMeins
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Kelly B.
Rating: 2 out of 5
Rubbish !!! Already peeling off and items only been washed once . £18 for rubbish ??
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Jemima O.
Rating: 4 out of 5
I received a poor batch of clothing stickers from this company, however once they were made aware they promptly apologised and sent me a new batch without fault. Really great customer service.
Response from Petit-Fernand
Hi Jemima, Our customer support has sent you an email to try to fix the situation. We hope we can still convince you we are a trustworthy company!
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Sonia
Rating: 4 out of 5
Beautiful labels for objects and clothing. Fast shipping. I think they are a bit lower quality than a few years ago.
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Heather
Rating: 1 out of 5
We were sent the wrong name labels with someone else name on. Now I know mistakes are made and this is fine but it's how a company rectifies it that counts. In order to get the new correct ones delivered in time I asked for them to be sent fast tracked, I was repeatedly ignored. As a result they were sent standard delivery and haven't turned up in time for my kids starting school. I'm very disappointed in the level of service shown
Response from Petit-Fernand
Hello Heather, We're sorry you experienced an order reversal. Unfortunately, we do not have any express delivery for the UK, so we cannot send any orders fast tracked. We hope you will receive your order very soon.
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Kerry R.
Rating: 1 out of 5
Took a long time to arrive, i ordered them in plenty of time for school to start, 4 weeks prior to the start of school, came 2 days before and I received the wrong order!! I've got someone else's children's name stickers and I emailed the company to them just wanting me to send photos over as said a refund will be issued. No apology nothing. 2 days before school starts!! Avoid avoid avoid!!
Response from Petit-Fernand
We're sorry you experienced an order reversal, Kerry. This does not happen very often, and when it does, we try to help our clients as much as possible.
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Simone Ö.
Rating: 4 out of 5
The price-performance ratio is great. Very nice stickers that can be customized. Only 1 star deduction for the delivery. I chose express delivery and paid accordingly. Unfortunately, the stickers arrived just as late as with the standard delivery.
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Response from Petit-Fernand
Hello, thank you for your review. We are very sorry that the order arrived late. However, we are pleased that you like the order. Have a nice day, Elise, EsIstMeins
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Customer
Rating: 4 out of 5
Found these quite difficult to get off the backing without damaging the edges. They do work well though.
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Meltem A.
Rating: 2 out of 5
Unfortunately, the labels don't stick really well. Within a week they started to peel off the pens.
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Response from Petit-Fernand
Good afternoon, We are very sorry that our products are causing you problems. We have just contacted you for more information. Have a nice day, Elise, EsIstMeins
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Mademoiselle Palmieri
Rating: 4 out of 5
Good quality I bought a back-to-school kit A lot of labels A little downside: I wanted to share them between my two children because it costs money and we were only able to have a different first name on the iron-on labels, which is a shame, hence the missing star. I think that at this price we could have a little more "freedom" to choose different first names. Otherwise top and very pretty, to be seen in use.
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