Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Top-of-the-line self-adhesive label for back-to-school pencils and such! I didn't recommend a label for clothes because some of last year's labels came off...
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Dreylia
Rating: 1 out of 5
Order placed on August 27 for guaranteed delivery by September 2. The order was never shipped, no information on a possible delay... So I cancelled the order and went to see the competition.
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Response from Petit-Fernand
Hello, It is with regret that we read your message. We're sorry about this production anomaly and hope to see you again next time? Have a nice day, Camille C-MonEtiquette
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Mrs C.
Rating: 4 out of 5
Good service
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Alina Kiliesaite
Rating: 2 out of 5
Good evening, I've been a C-monétiquette customer for years and so far I've been satisfied with both the quality and the service (although last year, delivery of my back-to-school order took a very long time and the labels arrived well after the start of the school year (Belgian); but ok, not a tragedy). This year, I went ahead and had them delivered on time, but I was very disappointed by the quality of the labels: very, very difficult to peel off, almost impossible to do without damaging/creasing a corner of the label, it's as if they were almost or even not pre-cut? I ordered a lot of them this time, in different sizes and for two children, and I'm very disappointed to end up with a large batch so far below the quality I was used to from C-monétiquette... Incidentally, I'm also a little surprised to find, in my order, labels for different children grouped together in the same booklet, not very practical, but not dramatic (unlike the quality of the cut).
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Response from Petit-Fernand
Hello, First of all, many thanks for your loyalty? However, we are very sorry to read your message. It must be a problem with the cutting of your labels. Our Customer Service has just contacted you to help you...? Have a nice day, Camille C-MonEtiquette
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Tanja D.
Rating: 1 out of 5
The stickers from my order have not arrived. After a complaint was made, the sticker set was to be sent again. Nothing has arrived to date (not even the 2nd delivery)! The school enrollment is long over (it was supposed to be a gift).
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Response from Petit-Fernand
Hello, thank you for your comment. Your second shipment was sent on 03/09/2024. You should receive it on 13/09/2024. Have a nice day, ? Elise, EsIstMeins
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Noémie Mâlet
Rating: 2 out of 5
I ordered a personalized water bottle 2 weeks ago. Unfortunately for our little girl, the gourd leaks through the lid. It's a shame because it's beautiful and keeps the water fresh.
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Response from Petit-Fernand
Hello, We're very sorry to hear about the problem with your plug. Our Customer Service has just contacted you by e-mail to help you as best we can :) Have a nice day, Camille C-MonEtiquette
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Mathilde Vandercammen
Rating: 1 out of 5
Very pretty bottles BUT after 5 days of use, my daughter's name comes off. I say "comes off" because it's a sticker. What's more, the color of the bottles is already fading. My daughters are very careful. I'm going to send a message to the after-sales service and hope to be reimbursed. I don't agree with paying so much for them to be damaged 5 days later.
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Response from Petit-Fernand
Hello, we're sorry to hear about the problem with your bottles. Your products should not have this printing defect... It is a printing directly on our bottles and not a sticker. In order to help you as best we can, our customer service department has just contacted you by e-mail? Have a nice day, Camille C-MonEtiquette
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Cecilia P.
Rating: 1 out of 5
Aesthetically beautiful but unfortunately carrying it around with the eventuality that you might spill it leaks water.
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Response from Petit-Fernand
Good morning Cecilia, Our customer service will contact you to help you. Have a good day and see you soon? Chiara,Petit-Fernand
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Stefanie Quignon
Rating: 4 out of 5
Overall, the product is satisfactory, but delivery times are too long.
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Morgana
Rating: 2 out of 5
Hello, I'm usually very satisfied, I order some every year, but this year they don't hold at all, they come off the pencils and markers. I had to put Scotch tape on each pencil and felt-tip pen to make them stick. Bof bof. I'll try somewhere else next year.
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Response from Petit-Fernand
Hello, We're sorry to read your message. As you have seen in the past, it is not normal for your labels to come off like this. For pens, however, we recommend our mini labels, which are thinner and therefore fit perfectly on pen templates. Our Customer Service has just contacted you to help you. Have a nice day, Camille C-MonEtiquette
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Invité
Rating: 4 out of 5
The labels arrived very quickly. Despite a name mistake on the label, the error was quickly rectified and I received the correct order in time for back-to-school!
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Julie Algret
Rating: 4 out of 5
Very good and practical product. It's a pity that there was a name inversion in the notebooks...
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Mme Locandro Marjorie
Rating: 4 out of 5
The labels and gourd I ordered are of very good quality! (However, the delivery time announced for 1 to 3 days was not respected at all! Ordered on August 13 and received on August 21).
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Federica T.
Rating: 4 out of 5
Order received on time, material ordered received intact and as requested. Fully satisfied
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Pa.ta.te
Rating: 1 out of 5
Order never collected
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Response from Petit-Fernand
Hello, We are sorry that your order has not yet been delivered. Following our email exchanges, we have indeed implemented the solution you have chosen :) Have a nice day, Camille C-MonEtiquette
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Margaux Monnier
Rating: 4 out of 5
The labels are fun and easy to put together, and children can choose and create their own labels. Delivery is fast and accurate.
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Mrs G.
Rating: 2 out of 5
I was disappointed as half of the labels came off the clothes when they were washed, even though I waited for the required time before washing.
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Laetitia K
Rating: 4 out of 5
2nd time I ordered. 3/4 of the order was missing. A quick email to customer service and my order arrived 3 days later. The quality is always there.
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Chedia Mani
Rating: 4 out of 5
I made sure to get them in time.
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Sen D.
Rating: 2 out of 5
The stickers are of good quality and beautiful. However, it is annoying and incomprehensible why the 3 different names, of which I had ordered 60 each, were distributed over 2 "booklets". They were intended as a gift for the first day of school and normal sheets would have been enough for me, but I had to cut out the sheets with the other children's names from both booklets and one child was disappointed not to have a "booklet" at all.
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Response from Petit-Fernand
Hello, thank you for your feedback. If the customer does not provide exact details, the labels will be sent in the same booklet. In the future, please feel free to let us know that your order is a gift and that you would like separate booklets. Have a nice day, Elise, EsIstMeins
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Ann B.
Rating: 4 out of 5
Chose this company from Facebook advertising. Ordered easily from website. Delay in dispatch and delivery due to the time of year, so obviously came later than l would have ideally liked. Labels ok but don't think l would order from this site again will stick with my usual supplier.
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Stephanie C
Rating: 1 out of 5
Very disappointed with this site... Order placed on August 9th and still not received! I sent several emails which were answered promptly, but despite sending another one a week ago, I still haven't received anything... As school starts on Monday, we had to make our own labels at the last minute! Too bad, I had already ordered from this site and was very satisfied...
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Response from Petit-Fernand
Hello Stéphanie, We are very sorry to read your message. We don't have enough information to contact you and help you solve this delivery problem. We invite you to write to us so that we can find a solution for you. Have a nice day, Camille C-MonEtiquette
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Aurore Morin
Rating: 1 out of 5
I still haven't received the labels
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Response from Petit-Fernand
Hello, We are very sorry about this delivery anomaly. Our customer service has just contacted you by e-mail to help you as best we can. Have a nice day, Camille C-MonEtiquette
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Jessica Aline
Rating: 4 out of 5
Top good quality received quickly See over time if it will last
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Invité
Rating: 4 out of 5
Easy ordering, fast shipping, however I find that unlike other years, peeling off the labels is really tedious.
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Bonnie S.
Rating: 4 out of 5
Labels received quickly, as ordered. Excellent customer service. The only downside is that they didn't stick to all the garments, despite strict adherence to the instructions... shame!
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Marta Pretenders
Rating: 1 out of 5
He pagado por un envío express de entrega en 24-48h, lo pedí un lunes, es sábado y no me han llegado, ya no me hacen falta sus etiquetas, he tenido que improvisar otra solución.
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Response from Petit-Fernand
Hola Marta, Sentimos mucho este retraso en la entrega. Puedes contactar nuestro servicio de atencion al cliente para que te puedan ayudar con tu pedido lo antes posible. Buen dia, Camille Petit-Fernand
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Laëtitia
Rating: 4 out of 5
Delivery was very fast. Labels as I expected. The site is easy to use and there is a good choice of colors and logos. I haven't yet had a chance to wash the clothes I stuck the labels on, so I can't say anything about the quality. There were other "summer" stickers that my daughter really liked. I highly recommend them.
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Angelina G.
Rating: 1 out of 5
Very disappointed this year. The labels are much more difficult to remove from the boards than in previous years. The labels get damaged or even torn when you try to remove them from the board, which prevents them from adhering properly to the garments.
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Response from Petit-Fernand
Hello Angelina, We're sorry to read your message. Concerning your labels, our customer service has just contacted you by e-mail. Your labels should not be difficult to remove from their holders. Have a nice day, Camille C-MonEtiquette
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Alexandra Gravier
Rating: 4 out of 5
The labels are great "but" A bit expensive for labels It's the same price everywhere on the web
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Loulou
Rating: 4 out of 5
Nice labels, nice color, the number ordered is exact, the stickers are also very nice, but I had some trouble removing the labels from the booklet....the plastic film that protects the labels comes off when removing them. Could this be a manufacturing defect....? But I'm still satisfied with my purchase.
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Sra N.
Rating: 4 out of 5
It was easy and intuitive to customize the products I wanted. They arrived in a short time.
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Yurena
Rating: 1 out of 5
A real disaster. My order never arrived, they told me in customer service that they would send it again and it never arrived for the second time and they don't even know where it is. Still waiting for my money back.
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Response from Petit-Fernand
Hello, We are sorry to read your message. We see in the tracking of your order that it has been delivered :) As for the refund, I confirm that we have done it, you can contact us if you need any details. Good day, Camille Petit-Fernand
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C F.
Rating: 4 out of 5
Quick service and great product
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Simo
Rating: 4 out of 5
Great labels, met delivery time. Glue seems to hold well, we will see over time
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Amina Hachelaf
Rating: 4 out of 5
I did not receive my first order worried I contacted customer service who immediately responded to my expectations, in not even a week my second order arrived before the start of the school year.
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Camille Giona
Rating: 4 out of 5
I'm happy with the labels I received, very practical and beautiful colors.
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Michaella B.
Rating: 1 out of 5
I still have received order and was shipped out another one and that still haven't arrived it's been a month since my order
Response from Petit-Fernand
We're sorry you experienced such delays in your delivery. We hope you have since received your order, and our customer support was satisfactory.
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Lesley W.
Rating: 2 out of 5
I've found that labels have fallen off after 1 wash. I had hoped these would last for school year, I have bought other brands in the past and found this to be the case. Disappointed
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Eulchen_Kjærlighet
Rating: 4 out of 5
The goods were delivered well packaged. There was no communication during the ordering process
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Response from Petit-Fernand
Hello, thank you for your comment. Normally you will receive an order confirmation and a shipping confirmation. You can also check spam mails. Have a nice day, Elise, EsIstMeins
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