The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Laurianne Minisi
Rating: 1 out of 5
2 times I order 2 times I don't receive my orders.
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Response from Petit-Fernand
Hello Laurianne, We're sorry you haven't received your orders. Our customer service has contacted you by email to find a solution. Good day, C-MonEtiquette Customer Service
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Merry Strullu
Rating: 4 out of 5
Too many labels to customize at the time of purchase. Need to have a single format to stick on different substrates.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Elena
Rating: 4 out of 5
Really very nice labels. Let's see the yield as we stick them on notebooks and books.
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Response from Petit-Fernand
Good morning Elena, a big thank you for your kind words! We are happy that our products are to your liking ?? See you soon! Chiara, Petit-Fernand
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boscain M.
Rating: 4 out of 5
accurate and fast
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Response from Petit-Fernand
Good morning Michela, thank you very much for the kind words! We are happy to have contributed to your satisfaction ?? See you soon! Chiara, Petit-Fernand
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MDBP
Rating: 4 out of 5
Very attractive. Exactly match the pre-order simulations. The only downside is that I didn't notice that the labels were very small. But I'm still very satisfied with the products.
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Heba Elabrak
Rating: 1 out of 5
I still haven't received the labels. And my child has already left for camp. It was really fast before but this time and last time was not good. It's a shame.
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Response from Petit-Fernand
Hello Heba, We're sorry to hear that the labels didn't reach you in time. Our customer service has contacted you by e-mail to find a solution. Good day, C-MonEtiquette Customer Service
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Martine Fleurisse
Rating: 4 out of 5
First purchase on this site. I'm going to try them out for my grandson's first day of school.
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are delighted to see that you like your order. Good day, Elise, C-MonEtiquette
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Ff
Rating: 2 out of 5
Very long delivery times.
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Response from Petit-Fernand
Hello Fanny, We're sorry that La Poste did not deliver your order in the expected time. We have just contacted you in order to help you! A very nice day to you?
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Laetitia
Rating: 4 out of 5
A little disappointed by the quality this time, I've been ordering every summer for a while now and this time the envelope arrived streaked, as did the label pack (certainly due to postal processing). What's more, the labels don't peel off properly, causing sticky little fims around the label which I tried to remove, but the label's glue also came off. Delivery is fast, and so is shipping, but the quality was just a little lower this summer.
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Response from Petit-Fernand
Hello, We're sorry to hear that, we'll contact you to rectify the problem. Have a nice day, Elise, C-MonEtiquette
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Caroline Barbieux
Rating: 4 out of 5
Easy to use site, the rendering simu is invaluable!
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Léanna
Rating: 4 out of 5
The labels are great but the shipping time is long, it was noted 48h I received after 1 week
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Aurelie VARROT
Rating: 4 out of 5
The negative point is that the price is a little high.
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! Have a nice day, Elise, C-MonEtiquette
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C.G.
Rating: 4 out of 5
you can't complain;)
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Response from Petit-Fernand
Hello, Thank you very much for your order at EsIstMeins and your nice review. We are delighted to have you in our EsIstMeins family. ?? Elise, EsIstMeins
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Kat
Rating: 4 out of 5
Very nice labels, nothing to say about the order, the only snag I had was on sending the package by post, you pay more than 3 euros in delivery with tracking but the operation is not top!
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Response from Petit-Fernand
Hello, Thank you for taking the time to send us your feedback! We're very sorry about the delivery problem. Unfortunately, we have no influence over the postal service. ?? Have a nice day, Elise, C-MonEtiquette
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Alex Garcia
Rating: 4 out of 5
Good product, a little late in delivery
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charlotte W
Rating: 2 out of 5
I haven't had any problems with their products (last year I ordered from them and everything was perfect). I have a big problem with delivery. Avoid chronopost! I placed my order on July 12, it's now July 23 and I still haven't received my order, which was supposed to arrive at a relay point. I called chronopost, my parcel was supposed to be delivered today and I still haven't received anything, delivery is still delayed ... I sent an e-mail to the c mon etiquette site, which offered me a refund or a new shipment directly to my address. I chose the second option. Now I'm waiting to see if I'll receive my parcel ...
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Response from Petit-Fernand
Hello Charlotte, We're sorry to hear that your order didn't go well. We hope that your labels will arrive at the right address this time and that they will be as good as you remember! Thank you for your confidence and loyalty.
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Martine Ozenne
Rating: 4 out of 5
Good product Fast delivery
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Basciu V.
Rating: 1 out of 5
I never received my order
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Response from Petit-Fernand
Dear Valentina, We are very sorry to hear that you did not receive your order. We would like to inform you that our customer service has already offered you two alternative solutions to resolve the situation. However, we understand that you preferred to opt for a refund, which is already being processed. If you need further assistance or have any questions regarding the refund, please do not hesitate to contact us. We are here to help you! Sincerely, Chiara Petit-Fernand
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Kitty
Rating: 4 out of 5
clear, easy navigation on the website parcel received quickly
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
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Marco B.
Rating: 1 out of 5
The order has not arrived!!!
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Response from Petit-Fernand
Dear Marco, We are sorry to learn that you did not receive your order. Your satisfaction is very important to us. We will contact you to help you solve the problem as soon as possible. Thank you for your patience and cooperation. Sincerely, Chiara Petit-Fernand
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CHRISTELLE
Rating: 4 out of 5
Very happy with the result
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Melissa Plumat
Rating: 4 out of 5
The labels are great, as always. This time we ordered the wooden label to hang on the case. I'm a bit disappointed with the print quality.
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Response from Petit-Fernand
Hello, Thank you for taking the time to send us your feedback! Please don't hesitate to let us know any details about the printing that didn't meet your expectations. Have a nice day, Elise, C-MonEtiquette
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Coralie
Rating: 4 out of 5
Second year that pencil labels don't fit
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Beautiful day to you, Elise, C-MonEtiquette
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anna willig
Rating: 1 out of 5
I never received my order
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Response from Petit-Fernand
Hello, Thank you for leaving us your review. We are sorry to hear that you had a bad experience with the delivery. We have issued you a refund and hope to see you back at C-MonEtiquette very soon. Have a nice day, Elise, C-MonEtiquette
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Coquibus Sylvie
Rating: 4 out of 5
I've been ordering for years and have never had any problems with quality bottles and labels that last over time. This year I wanted to change the model for the bottles, a little disappointed with the design which is different, it looks more like labels stuck on it.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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El
Rating: 4 out of 5
Thank you very much! Saves time and holds up very well
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Carmen
Rating: 4 out of 5
I would like to rectify my previous opinion. I had received the refund but did not realize it. I am sorry for this. Carmen
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sylvia
Rating: 4 out of 5
2nd order and as satisfied as ever.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Carmen
Rating: 1 out of 5
Fifteen days after placing the order I had not received it, I cancelled it and I have been waiting for another fifteen days for the corresponding refund. I could not be more dissatisfied with this experience.
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Response from Petit-Fernand
Good morning Carmen, Our customer service department has contacted you to give you more information about the reimbursement made? Hello, Petit-Fernand
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Elena
Rating: 4 out of 5
The bottle looks great and the design also works well! Unfortunately, there are already scratches on our bottle after a very short time, although I don't know where they came from. So apparently there is rapid wear due to minimal contact...
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive review. This touches us deeply. ?? Have a nice day, Elise, EsIstMeins
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Charline BLT
Rating: 4 out of 5
Very good products, the personalization is very nice and there's plenty of choice. I tested the labels on objects and they are very good. I'm waiting to make the thermal adhesive labels for my 3-month-old son, but the aesthetics are already there. Can't wait to see the quality after washing.
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Aurelie Filipozzi
Rating: 1 out of 5
Received late even though I had taken 2-4 day delivery, so no longer useful.
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Response from Petit-Fernand
Hello, we have responded to your complaint and refunded the shipping costs. However, we have no influence over the postal service. Have a nice day, Elise, C-MonEtiquette
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Christelle Krier
Rating: 4 out of 5
Super labels, nice color, easy to read
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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????
Rating: 4 out of 5
Positive point: Super gourd, very beautiful and very practical Negative point: To see with time if the children will not break the system of opening The odor at the arrival is impressive, to wash several times the gourd before use with bleach!
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Response from Petit-Fernand
Hello, Thank you for your review. We take good note of your opinion and forward it to our team. Have a nice day, Elise, C-MonEtiquette
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nelly Attar
Rating: 1 out of 5
Incomplete order
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Response from Petit-Fernand
Hello, our customer service has taken care of your complaint and the missing item will be sent to you as soon as possible. We apologize for the inconvenience. Have a nice day, Elise, C-MonEtiquette
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Amandine Volon
Rating: 1 out of 5
I still haven't received my order
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Response from Petit-Fernand
Hello, We're sorry you haven't received your order yet. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
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Claudia
Rating: 4 out of 5
Excellent customer service. A couple of years ago a shipment seemed lost, without making any reports they sent a new order for free and of their own accord. I was very appreciative and this prompted me to place further orders. Quality of products excellent .
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Response from Petit-Fernand
Good morning Claudia, how nice to know that our customer service met your expectations. Thank you for your trust! ?? Chiara, Petit-Fernand
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Céline Rouiller
Rating: 4 out of 5
As every year, delivery on time. However, the post office asked me to confirm the address because it was supposedly false or incomplete. I can't say who's at fault?
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Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Mme BOURGAUX VALERIE
Rating: 4 out of 5
Sticks well to clothes
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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