Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Very good service and the product is also great, good quality!
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Response from Petit-Fernand
Hello, thank you very much for your great review! Have a nice day, ? Elise, ItIsMine
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Julie B.
Rating: 4 out of 5
Easy to use online ordering Good communications Good price Quick delivery Lovely labels
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Amelie
Rating: 4 out of 5
Fast and accurate shipping
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Johanne Jamaer
Rating: 2 out of 5
I was a little disappointed with the quality of the labels on this latest order. Before, the gluing quality was perfect. Here, I can already see the labels coming off the felts before they've even been handled. The design is very nice, but I'm disappointed.
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Response from Petit-Fernand
Hello Johanne, We're sorry to hear about this inconvenience concerning your order. Our customer service has contacted you in order to find a solution. Good day, C-MonEtiquette Customer Service
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Sg
Rating: 1 out of 5
It's been almost three weeks since the order was placed and we still haven't received the labels. In the meantime, the children have already gone back to school and it's impossible to label their things... When contacted, customer service refused to offer a satisfactory solution to the loss of the first delivery, refusing to make a second express delivery which would have enabled us to have the labels before the start of the new school year, and only offering a second conventional delivery which, obviously, also seems to have been lost en route. We're very disappointed.
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Response from Petit-Fernand
Hello, We're sorry that the postal services are delaying the delivery of your order. We can only reship your order as you originally ordered it. Your second shipment is on its way and will be delivered to your mailbox shortly. Have a nice day, Camille C-MonEtiquette
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Tanja R.
Rating: 1 out of 5
Unfortunately, the envelope arrived and it was wet so the items were damaged ... rather not so nice
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Response from Petit-Fernand
Hello, thank you for your comment. We are sorry to hear that you have received a damaged order. ?? We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Pierrette Robert
Rating: 2 out of 5
I ordered a snack box and received a gourd! I called you and this time I did receive the box, but without the labels with the child's name that you can stick on his things.... Disappointed...
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Response from Petit-Fernand
Hello Pierrette, We're sorry to hear about your order reversal. Our customer service department has contacted you in order to find a solution. Good day, C-MonEtiquette Customer Service
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Irene Angulo Ardila
Rating: 1 out of 5
The delivery at the collection point is bad, I still do not have my order for more than a month. The collection point is always closed and after 10 days the order has been returned to the sender with no possibility of collection or home delivery.
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Response from Petit-Fernand
Hello, We are sorry to hear that you have had a bad experience with Seur. We do our best in our capabilities to ensure a delivery but we often do not get a response from you until very late. In any case, we are always at your disposal. Good day, Petit-Fernand
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Pauline Bossart
Rating: 2 out of 5
Quite disappointed with the order Not bad label not usable .. does not detach and when we get the label is damaged so not aesthetic or then adhesive residue around the label . I ordered elsewhere.
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Response from Petit-Fernand
Hello Pauline, We are very sorry for the inconvenience concerning your order. Our customer service has contacted you in order to find a solution. Good day, C-MonEtiquette Customer Service
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Juliane Bouchakour
Rating: 1 out of 5
Too expensive is exaggerating the price
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Response from Petit-Fernand
Hello, We are sorry that the products we offer do not meet your expectations. We try our best to adapt to your needs and to offer you many advantages throughout the year. Nevertheless, we hope you like the products you have ordered :) Have a nice day, Camille C-MonEtiquette
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Aminata Epee
Rating: 4 out of 5
as usual, good quality labels and fast delivery
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Sophie
Rating: 4 out of 5
Long-lasting labels on the various items? The only downside is that it's hard to get an idea of the dimensions. I was surprised by the size when I received it.
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Nikki
Rating: 4 out of 5
Have used the stick on name labels for a few years for my son starting from nursery and now for school. Good quality, reasonable price, delivery times ok. One tiny issue is that some stickers especially ones in corner don't peel off easily and are often unusable.
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Laetitia Buffet
Rating: 1 out of 5
Since I placed my order and paid for it I haven't received anything?
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Response from Petit-Fernand
Hello Laetitia, Thank you for contacting us. I see that our Customer Service was able to help you with your complaint :) We're delighted that the proposed solution suits you? Have a nice day, Camille C-MonEtiquette
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Pauline
Rating: 2 out of 5
I've used this site 3 times to order labels for my son's clothes. I was delighted the first two times, but much more disappointed with my last order. The removal of the labels was very complicated, I spent a lot of time to remove them. Some labels were damaged in the process, yet I had enough dongles to do it.
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Response from Petit-Fernand
Hello Pauline, We're sorry to hear about the problem with the labels on your order. Our customer service department has contacted you in order to find a solution. C-MonEtiquette customer service
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Julie Vs
Rating: 4 out of 5
Easy ordering, careful delivery and correct delivery time. The product is very beautiful but the sticker of the drawings worry me on the longevity. I'll do as instructed, hand wash and see who lives? Thanks already for your service, the product is very nice.
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Elodie
Rating: 1 out of 5
I have a problem with my labels no answer
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Response from Petit-Fernand
Hello Elodie, Thank you for contacting us. Our Customer Service was able to speak with you by e-mail about your complaint. We remain available if necessary :) Have a nice day, Camille C-MonEtiquette
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Anyinaty Said Athoumane
Rating: 4 out of 5
The good quality of the items and the time it took to receive the parcel, very fast.
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Clara
Rating: 4 out of 5
I like the quality of the product, but in the pack there are a lot of labels for objects, and for the nursery you need labels for clothes, not for objects.
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Mouna H.
Rating: 4 out of 5
Good product
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Response from Petit-Fernand
Hello, thank you very much for your great review! Have a nice day, ? Elise, ItIsMine
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Mélanie Li
Rating: 4 out of 5
The labels are top-notch and faithful to the photo, even more legible. The clothing labels stick well to the objects to be seen. However, the clothing labels are very small.
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Elodie Magain
Rating: 4 out of 5
I've been ordering from them for a long time. Just disappointed with the first stickers I received. I don't know how to remove them or cut them out. On my 2 packages. Otherwise the rest always top top
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Isabel Reyes Mesa
Rating: 1 out of 5
Disappointing. I placed my order on August 1 and it still hasn't arrived. It says in the order tracking that it is delivered but I have not received anything. I try to send an email by web to claim and the 80 times I've tried it gives error, I also contacted them by social networks and they do not answer either. What a scam.
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Nina Bailly
Rating: 1 out of 5
quality, a complaint was lodged
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Response from Petit-Fernand
Hello, We're sorry to hear that you're experiencing a quality problem. In order to obtain more information about the problem and help you as best we can, we have just contacted you by e-mail. Have a nice day, Camille C-MonEtiquette
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Anne-C F
Rating: 1 out of 5
I've always been happy with my orders, but this year I can't remove the label! I have to fight with the leaflet to get the label off. Too bad....
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Response from Petit-Fernand
Hello, thank you for your feedback. As you may have noticed with your previous orders, our labels are usually easy to remove from their backing. Therefore, in order to help you as much as possible, we have just contacted you by e-mail. We sincerely apologize for this situation. Have a nice day, Camille C-MonEtiquette
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Josephine
Rating: 1 out of 5
Haven't received our order, nearly 4 wks after placing order!
Response from Petit-Fernand
Hello, You contacted our customer service four days ago and we sent you a new order at our expense. We hope that you will receive it soon! Have a nice day Sarah- Petit Fernand
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Christelle Pirard
Rating: 1 out of 5
I'm disappointed I've ordered several times before and everything was fine The ones I've just received are very badly printed boards They tear and the tape comes off at the same time
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Response from Petit-Fernand
Hello Christelle, Thank you for writing to us. We apologize, your labels should not be delivered this way. We have just contacted you by email to help you. Have a nice day, Camille C-MonEtiquette
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Mumoftwo
Rating: 4 out of 5
The stickers are really good. I was only a little disappointed with my last order because my selection (two children, different motifs) was combined in one booklet. Now I can't give it as a gift.
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which goes straight to our hearts. ?? Have a nice day, Elise, EsIstMeins
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G.
Rating: 4 out of 5
A little disappointed with the gourd. The straw doesn't stay in place, and you often have to open it to replace it. Not very practical for a 4-year-old. A bit of a shame for the price of the bottle. The bag is great (even if I was expecting a slightly larger size). The labels, as always, are top-notch. And I'm delighted with the lunch/snack box.
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G A.
Rating: 1 out of 5
Of two products, one was not available. The labels, on the other hand, did not arrive, they sent them back, and I am still waiting
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Response from Petit-Fernand
Dear Julia, We are truly sorry for the inconvenience you experienced with your order. We would like to let you know that we have proposed solutions, including sending you a new order. We are pleased that, as you confirmed to us via email, you received the labels we sent back to you. If you need further assistance or have any other questions, please do not hesitate to contact us. We are here to help you! Sincerely, Chiara, Petit-Fernand
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Ashleigh J.
Rating: 1 out of 5
I'd heard lots of good things so places an order for our 4 children, the order Was placed on the 22nd of July, it never arrived, I contacted them after the 10 days delivery, they said they'd send a replacement, this still hasn't arrived. It's now the 20th of August and we still don't have our order. Apparently we have to wait another 2 days to see if the replacement gets delivered, which I have no hope for at this point.
Response from Petit-Fernand
Hello Ashleigh, I'm so sorry you've had issues with delivery. I hope the order arrives by tomorrow at the latest, but if it doesn't, please contact us again so we can find another solution. Have a wonderful day!
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Anna T
Rating: 4 out of 5
Good experience and fast, efficient service
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Kusberg Maxime
Rating: 4 out of 5
Very effective on the mail Very nice design A little difficult to peel off and the plastic comes off a little But very good on clothes
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Lisa
Rating: 4 out of 5
Top labels, beautiful and good quality
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Lisa G.
Rating: 1 out of 5
I have not received my order!
Response from Petit-Fernand
Hello Lisa, Our customer support has resolved your issue. I hope the solution we gave you was satisfactory! Have a wonderful day!
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Johanna
Rating: 4 out of 5
Fast delivery, labels conform to specifications but the quality of the drinking bottles is average: after washing with a soft cloth, the first name letters fade. I'm disappointed with the product.
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Mel
Rating: 2 out of 5
A very nice gourd that fits the bill. But the straw doesn't fit inside, so I have to look for another solution. Quite disappointed
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Response from Petit-Fernand
Hello Melanie, We're sorry to hear about this problem with your gourd. Our customer service has contacted you in order to find a solution. Have a nice day, C-MonEtiquette Customer Service.
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Magali Lusson
Rating: 4 out of 5
Very good quality and very practical
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Gwenaelle
Rating: 4 out of 5
Quick and easy
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Eve
Rating: 2 out of 5
Delivery time not met. Quality not maintained, as the upper protective film has often peeled off. Customer service only available by email. However, they were quick to write, but not clear. Delivery from France, ...was not apparent.
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Response from Petit-Fernand
Hello, The delivery times are all indicated on our website in our general terms and conditions and also when selecting the delivery methods. There you will also see that our company is based in France. We are very sorry that our products are causing you problems. We have just contacted you. Have a nice day, Elise, EsIstMeins
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