The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
We are sincerely sorry to hear that your experience with C-MonEtiquette did not meet your expectations. Your satisfaction is our priority, and we would like to understand what happened in order to improve. Please feel free to contact us directly to discuss this.
Thank you for your feedback and we hope to regain your trust.
Have a nice day,
Camille C-MonEtiquette
C
Cathy S.
Rating: 4 out of 5
following a purchase from 23/11/2025
Package received quickly and in good condition
Translated reviews
L
Laura L.
Rating: 2 out of 5
following a purchase from 31/10/2025
The labels came off after washing
Translated reviews
Response from Petit-Fernand
Hello Laura,
Thank you for your feedback. We are sorry to hear that you have encountered problems with our labels. Your satisfaction is our priority, and we are constantly working to improve the quality of our products. To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
P
Philippe C.
Rating: 4 out of 5
following a purchase from 21/11/2025
Labels always conforming to our design choice made on the brand's website. Delivery is very fast and the ease of use of the labels is also great. I highly recommend!
Translated reviews
S
Sophie G.
Rating: 2 out of 5
following a purchase from 18/11/2025
My package never arrived but the customer service is very responsive and the refund is made instantly
Translated reviews
Response from Petit-Fernand
Hello Sophie,
Thank you for your feedback. We are pleased to hear that our customer service was able to respond quickly to your request. We sincerely regret that your package was not delivered as expected. Please feel free to reach out to us for any other questions.
Have a nice day,
Camille C-MonEtiquette
B
Bisesti C.
Rating: 1 out of 5
following a purchase from 04/09/2025
When you remove the labels from their sheet, they sometimes break because they are not well pre-cut
Translated reviews
Response from Petit-Fernand
Good morning Consuelo,
Thank you for your feedback. We are sorry that the labels did not meet your expectations. We are working to improve the quality of our products and will take your report into account. If you have further suggestions, please do not hesitate to contact us at the customer service available on the site!
Best regards,
GIulia Petit-Fernand
G
Gozzi E.
Rating: 1 out of 5
following a purchase from 26/10/2025
Good morning, I have not received part of my order: the thermal adhesive labels. Elisabetta Gozzi
Translated reviews
Response from Petit-Fernand
Good morning Elisabetta,
Thank you for your feedback. We sincerely apologize for the inconvenience regarding your order. Our priority is to ensure maximum satisfaction for our customers and we are already working to resolve the situation. We invite you to contact our customer service so that we can assist you better.
Best regards,
Giulia Petit-Fernand
R
Ricotti F.
Rating: 1 out of 5
following a purchase from 05/11/2025
Low adhesive labels
Translated reviews
Response from Petit-Fernand
Good morning Francesca,
Thank you for your feedback. We apologize for the inconvenience encountered with the labels. Your opinion is very important to us and we will work to improve the quality of our products. If you need further assistance, please do not hesitate to contact us.
Best regards,
Giulia Petit-Fernand
N
Nicole L.
Rating: 4 out of 5
following a purchase from 15/11/2025
Very happy with the result Label seen at my granddaughter's I highly recommend these labels
Translated reviews
S
Sabine A.
Rating: 4 out of 5
following a purchase from 03/11/2025
Fast delivery, too bad that you can no longer choose white text on a light blue background, it used to be possible, a better selection of characters would be nice
Translated reviews
Y
YAHIAOUI N.
Rating: 4 out of 5
following a purchase from 13/11/2025
Fast service, nice label, for now I don't know if it holds up in the wash.
Translated reviews
C
Charlotte W.
Rating: 1 out of 5
following a purchase from 12/11/2025
The labels did not arrive in the right color
Translated reviews
Response from Petit-Fernand
Hello Charlotte,
Thank you for taking the time to share your feedback. We are sorry to hear that the received labels did not meet your expectations. Your feedback is valuable. We invite you to contact us so we can assist you!
Have a nice day,
Camille C-MonEtiquette
N
Nadine G.
Rating: 2 out of 5
following a purchase from 12/11/2025
Not much exact product description... which is not suitable for my specific needs
Translated reviews
Response from Petit-Fernand
Hello Nadine,
Thank you for taking the time to share your feedback. We are sorry to hear that the product did not meet your expectations. Your comments are valuable and we will work on improving the descriptions to better help our customers find what they need.
Have a nice day,
Camille C-MonEtiquette
A
Aline A.
Rating: 4 out of 5
following a purchase from 11/11/2025
Colorful and functional
Translated reviews
M
Maurice Albert A.
Rating: 4 out of 5
following a purchase from 09/11/2025
good product
Translated reviews
J
Julia J.
Rating: 1 out of 5
following a purchase from 09/11/2025
Disappointed all the labels were mixed up, in several notebooks. I would have preferred them to be sorted by first name....
Translated reviews
Response from Petit-Fernand
Hello Julia,
Thank you for taking the time to leave your comment.
Our labels are separated when it comes to our Economic packs. However, when it comes to individually ordered labels, they are indeed sent in the same notebook.
We are sorry that this did not meet your expectations.
Have a nice day,
Camille C-MonEtiquette
A
Anais M.
Rating: 4 out of 5
following a purchase from 04/11/2025
labels conforming to the order, I haven't had the time to add them to the clothes yet but the format is ideal
Translated reviews
D
Delphine B.
Rating: 4 out of 5
following a purchase from 09/11/2025
Never a problem
Translated reviews
V
Vessichelli V.
Rating: 1 out of 5
following a purchase from 30/10/2025
The labels don't even withstand the first wash. Even though I waited over 48 hours as stated.
Translated reviews
Response from Petit-Fernand
Good morning Vanessa,
Thank you for your feedback. We are sorry to hear that the labels did not meet your expectations. We invite you to contact us directly to resolve the situation and improve your experience with us.
Best regards,
Giulia Petit-Fernand
N
Nimaman M.
Rating: 4 out of 5
following a purchase from 08/11/2025
Super
Translated reviews
E
Emilie B.
Rating: 2 out of 5
following a purchase from 07/11/2025
The labels are perfect as usual, but I am very disappointed with the water bottle I got for my daughter which is not waterproof at all! Water leaks from the cap screw as soon as the bottle is not upright, and in a child's bag, this is not practical at all!
Translated reviews
Response from Petit-Fernand
Hello Emilie,
Thank you for taking the time to share your feedback. We are glad that you are satisfied with our labels. Regarding the water bottle, we are sorry to hear that you are experiencing issues with its waterproofing. Your feedback is valuable and helps us improve our products. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
M
Marjolaine A.
Rating: 1 out of 5
following a purchase from 03/11/2025
The iron-on labels come off.
Translated reviews
Response from Petit-Fernand
Hello Marjolaine,
Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our iron-on labels. Your satisfaction is our priority and we take your feedback very seriously. We have just contacted you regarding this to assist you as best as we can :)
Have a nice day,
Camille C-MonEtiquette
M
Morelli M.
Rating: 1 out of 5
following a purchase from 25/10/2025
Terrible experience. I paid for the order and after a month I haven't received anything. I feel scammed.
Translated reviews
Response from Petit-Fernand
Good morning Maria,
We are very sorry to hear about your negative experience. Customer satisfaction is fundamental to us. We invite you to contact us directly to resolve the situation as soon as possible. Thank you for your patience.
Best regards,
Giulia Petit-Fernand
-
- -.
Rating: 1 out of 5
following a purchase from 27/10/2025
I still haven't received my order.
Translated reviews
Response from Petit-Fernand
Good day,
I am very sorry to hear that your order has still not arrived. We have already responded to you by email.
Have a nice day,
Customer Service EsIstMeins
D
Delphine V.
Rating: 4 out of 5
following a purchase from 05/11/2025
Nothing to say about the merchandise but I paid an extra fee for fast delivery, I was told it would arrive by November 11 at the latest, my daughter was leaving for green classes on November 12; that's why I ordered there.. and my package arrived at the pickup point on November 12 during the day, so too late... It was useless... Too bad because the result is very beautiful.
Translated reviews
G
Gerald R.
Rating: 1 out of 5
following a purchase from 05/11/2025
I made a mistake in the order by putting the same label twice instead of two different ones. There was no verification that it was absurd and the order was placed automatically.
Translated reviews
Response from Petit-Fernand
Hello Gérald,
We are sorry to read your message.
Our customers can freely choose the customization of their product on our site. Therefore, it is difficult for us to determine whether it was an error on your part or a deliberate choice. We sincerely apologize that this seems to be an error in your case.
To avoid this type of situation, we recommend our customers to carefully check the order confirmation, which details the selected customizations, and to contact us immediately in case of an error.
We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
F
Ferrara S.
Rating: 4 out of 5
following a purchase from 26/10/2025
Everything perfect except for a bit long delivery times.
Translated reviews
B
Berthelin I.
Rating: 4 out of 5
following a purchase from 05/11/2025
The shipping is very long
Translated reviews
D
Dominique G.
Rating: 2 out of 5
following a purchase from 04/11/2025
The chosen illustration is barely visible on the labels…
Translated reviews
Response from Petit-Fernand
Hello Dominique,
Thank you for your feedback. We are sorry to learn that the illustration on your labels does not meet your expectations. Your opinion is valuable and we take it into account to improve our products.
Have a nice day,
Camille C-MonEtiquette
L
LUCILLE B.
Rating: 4 out of 5
following a purchase from 04/11/2025
Good
Translated reviews
C
CHABAN M.
Rating: 1 out of 5
following a purchase from 04/11/2025
Response time too long for a complaint
Translated reviews
Response from Petit-Fernand
Hello Laurent,
We are sorry that our response time does not meet your expectations. We are doing our best to respond as quickly as possible to our clients.
We responded to your emails in less than 24 hours but are working to reduce this response time as much as possible.
Have a nice day,
Camille C-MonEtiquette
I
Isabelle C.
Rating: 4 out of 5
following a purchase from 03/11/2025
Super
Translated reviews
S
Stéphanie A.
Rating: 1 out of 5
following a purchase from 03/11/2025
Non-compliant product
Translated reviews
Response from Petit-Fernand
Hello Stéphanie,
Thank you for taking the time to share your feedback. We are sorry to hear that the product did not meet your expectations. Your feedback is valuable and helps us improve our offering. Please do not hesitate to contact us so that we can find a solution to your problem.
Have a nice day,
Camille C-MonEtiquette
J
Joséphine D.
Rating: 4 out of 5
following a purchase from 02/11/2025
Great! The font size is a bit too large on the one-line heat transfer label.
Translated reviews
G
geoffrey B.
Rating: 2 out of 5
following a purchase from 02/11/2025
A bit disappointed to feel the patterns as just a simple label stuck on, especially for the price.
Translated reviews
Response from Petit-Fernand
Hello Geoffrey,
Thank you for your feedback. We are sincerely sorry to hear that the water bottle does not meet your expectations.
Rest assured, the customization of our water bottles is done by printing directly on the product to guarantee you quality products :)
Have a nice day,
Camille C-MonEtiquette
L
laurie C.
Rating: 1 out of 5
following a purchase from 29/10/2025
Very disappointed with the service but also with the products. I used to order regularly but the quality has significantly decreased. I will no longer order from this site.
Translated reviews
Response from Petit-Fernand
Hello Laurie,
Thank you for taking the time to share your opinion. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is essential to us, and we take your comments very seriously. We will work hard to maintain the quality of our products. Please feel free to contact us directly to discuss your concerns.
Have a nice day,
Camille C-MonEtiquette
A
Anne Marie C.
Rating: 4 out of 5
following a purchase from 01/11/2025
Ras
Translated reviews
M
Miranda H.
Rating: 2 out of 5
following a purchase from 21/10/2025
Slightly disappointed as the clothing labels came off after only 3 washes, which is definitely not what I got them for!
Response from Petit-Fernand
Hello Miranda,
Thank you for your feedback. We are truly sorry to hear that the clothing labels did not meet your expectations. At Petit-Fernand, we strive for quality and would appreciate the opportunity to make this right for you. Please reach out to our customer service team so we can assist you further. Your satisfaction is important to us!
Best regards,
Giulia Petit-Fernand
P
Pauline C.
Rating: 2 out of 5
following a purchase from 30/10/2025
I received labels from another child in my package
Translated reviews
Response from Petit-Fernand
Hello Pauline,
Thank you for your feedback. We are sorry to hear about this situation and we are committed to resolving it quickly. We have just contacted you by email to provide our assistance. Your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
M
Marina B.
Rating: 2 out of 5
following a purchase from 30/10/2025
Do not stick
Translated reviews
Response from Petit-Fernand
Hello Marina,
Thank you for your feedback. We are sorry to hear that you have encountered an issue with our products. Your satisfaction is important to us, and we would like to discuss this further to find a solution. For this, we have just sent you an email to assist you :)
Have a nice day,
Camille C-MonEtiquette
We use cookies for audience measurement and improving user experience.
English 