The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
The stickers make a very good impression. The names are clear and legible, the colors are bright and the motif is as described. However, it was supposed to be a gift for 2 children and the stickers were not sorted by name but as sticker type in 2 booklets. Therefore one star deduction.
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Response from Petit-Fernand
Hello Lanie, Thank you very much for your order at EsIstMeins and your very positive review. ????? Have a nice day, Chiara, EsIstMeins
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Aurélie Dumont
Rating: 1 out of 5
Hello, I still haven't received the labels I ordered over 2 weeks ago....can I cancel my order?
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Response from Petit-Fernand
Hello Aurélie, Following your email request, our customer service team has provided you with a solution. We are available for any request via our contact form directly on our website. Have a nice day, Camille C-MonEtiquette
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Chiara D.
Rating: 4 out of 5
the product is very good and durable, only flaw is the shipping time, biblical!
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Response from Petit-Fernand
Good morning Chiara, What a pleasure to read your comment. We are happy to know that our labels meet your expectations? Good day, Chiara Petit-Fernand
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Monica Azcona
Rating: 2 out of 5
You have changed the silkscreen printing and quality. From one year to the next it has gone down a lot, and the price has not. It looks bad printed and the silkscreen is not well defined.
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Response from Petit-Fernand
Hi Monica, Thank you for taking the time to write to us. We are sorry to hear about this printing problem with your labels. We have just contacted you to help you as soon as possible. Good day, Camille Petit-Fernand
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Lucas Grundler
Rating: 1 out of 5
I ordered iron-on labels and received self-adhesive labels even though I paid extra. I am very disappointed
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Response from Petit-Fernand
Thank you for writing to us. Unfortunately we see on your order that you have indeed chosen self-adhesive clothing labels as you received them. We have just contacted you to help you. Have a nice day, Camille C-MonEtiquette
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Lorina Avril
Rating: 4 out of 5
Fast ordering. Labels are easy to use
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Response from Petit-Fernand
Hello Lorina, Thank you for your feedback! We're delighted you like our products? Have a nice day, Camille C-MonEtiquette
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Anna
Rating: 4 out of 5
The print turned out very well, I really like it. lots of different design options. Even a little Grati sticker sheet was included, very sweet, thank you very much. I was a bit sad about the shipping, I didn't know that it comes from abroad and therefore takes a long time.
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Response from Petit-Fernand
Hello Anna, Thank you very much for your great review, which we are very pleased about. We wish you a nice day. ?? Chiara, EsIstMeins
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Audrey
Rating: 4 out of 5
Product conforms to order, fast delivery.
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Response from Petit-Fernand
Hello Audrey, Thank you so much for choosing us for your order, we are delighted to see that you like it. ???? Beautiful day to you, Elise, C-MonEtiquette
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ludivine THomas
Rating: 4 out of 5
The shipping is super fast!! and the labels are super pretty!! there's a lot of choice and that's great!! The only downside is that the clothing labels are a little difficult to remove from the backing, but apart from that it's very well explained and very fast! bravo!
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Response from Petit-Fernand
Hello Ludivine, Thank you very much for placing your order with us and for leaving us a positive note. We take note of your comment. Have a nice day, ???? Elise, C-MonEtiquette
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Frédérique Gérondal
Rating: 1 out of 5
I still haven't received my order!
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Response from Petit-Fernand
Hello Frédérique, We're sorry to hear that you haven't received your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
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Marie Gooris
Rating: 1 out of 5
I did not receive the order... No news yet...
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Response from Petit-Fernand
Hello Marie, We have already taken care of your request and proposed a solution. We hope your order will please you and give you complete satisfaction. Have a nice day, Elise, C-MonEtiquette
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Aurore Limpas
Rating: 4 out of 5
Fast and accurate delivery. Choice of motifs but poor quality labels.
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Response from Petit-Fernand
Hello Aurore, We are sorry that your order did not meet your expectations. We have just contacted you for more information. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Marina ARTERO
Rating: 2 out of 5
The delivery time was exceeded and did not arrive in time for my children's departure.
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Response from Petit-Fernand
Hello Marina, We're sorry to hear that you haven't received your order. We have just contacted you to suggest a solution. Have a nice day, Elise, C-MonEtiquette
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Ropafadzo C.
Rating: 4 out of 5
We ordered some name labels from them from them to label my daughter's clothes. The labels look nice and easy to apply and strong in enough to survive the washing machine. My initial order didn't arrive in time, but when I mentioned it to them, they were understanding and sent a new batch to me which I did receive quickly.
Response from Petit-Fernand
Hi Chifamba, Thank you for your positive words, your opinion is important to us! We are glad to read that. Thank you for your trust. Have a nice day?? Chiara Petit-Fernand
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Vanessa M.
Rating: 4 out of 5
The stickers are great! Unfortunately, shipping took a little longer. Therefore 1 star less.
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Response from Petit-Fernand
Hello Vanessa, Thank you very much for your order and your great review, which we are very pleased about. ??? Have a nice day, Elise, EsIstMeins
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Francesca Reche Garcia
Rating: 4 out of 5
They are good, but I thought they were made of leather.
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Response from Petit-Fernand
Hello Francesca, Thank you ? Good morning, Camille Petit-Fernand
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Morgane
Rating: 1 out of 5
I paid extra to receive the labels within 48 hours. They arrived a week later! So useless for me. I contacted customer service who didn't reply. To be avoided!
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Response from Petit-Fernand
Hello Morgane, After checking, your parcel was delivered to the collection point you chose on Sunday March 24. However, we have reimbursed your shipping costs. We have just contacted you and look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Riya
Rating: 4 out of 5
I ordered stick on name labels for my daughter and they are great.Its just delivery can take bit of a time so need to order well in advance to get them on time.
Response from Petit-Fernand
Hello Riya, We are happy to read your feedback Thank you so much for sharing your opinion?? Have a nice day, Chiara Petit-Fernand
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Felicia Menrath
Rating: 1 out of 5
I didn't receive any of my orders! Not having a tracking number is not acceptable!
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Response from Petit-Fernand
Hello, We're sorry that the order we sent back to you at our cost did not reach you. We have just contacted you in order to help you. Kind regards, Camille Petit-Fernand
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Jodie B.
Rating: 4 out of 5
Product as described, slow delivery but good quality.
Response from Petit-Fernand
Dear Natalie, Thank you so much for sharing your experience. It makes us happy to have you as customer and to know that you love our sitckers. Have a nice day ?? Chiara Petit-Fernand
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MARIA L.
Rating: 4 out of 5
Very nice labels, however I find it limiting to have to choose one additional design that applies to all in packages of many formats. Give the opportunity to diversify
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Response from Petit-Fernand
Good morning Maria Luisa, Thank you for sharing your experience. I am very happy that you are satisfied with our labels. We also thank you for your advice, your opinion is important. Have a good day ?? Chiara Petit-Fernand
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Family S.
Rating: 4 out of 5
Shipping took a long time, but the stickers are also very good. Clothing labels even stick to the drinking bottle and it has been in the dishwasher several times ;-)
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Response from Petit-Fernand
Hello, thank you very much for choosing EsIstMeins for your order. We are delighted that you like your order. ????? Delivery takes longer than in Germany because we are actually located in France. Have a nice day, Elise, EsIstMeins
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Jill B.
Rating: 4 out of 5
Good product. Labels are a good price and so easy ! No more sewing hundred of names on school uniforms! Purchased drinks container and lunch box . Lovely item but heavy. My 3 yr old Grandson struggled . Had to put away until he is older sadly . So had to repurchase items more suitable. That said .. I Would definitely recommend this company . Label delivery was free and items arrive in a timely manner
Response from Petit-Fernand
Hi Jill, We are glad to hear that! Thank you for your trust and for sharing your opinion. It's great to know that you are satisfied with the product and its quality. Have a nice day?? Chiara Petit-Fernand
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Dominique
Rating: 4 out of 5
I love the stickers! The only comment is that it would have been great to receive all the stickers in one booklet, like I did 2 years ago. Instead, I received several booklets, which is not practical (4 booklets for 2 children, one non-stick, one stick)
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Response from Petit-Fernand
Hello Dominique, Thank you for your message, we really appreciate it. ?? Unfortunately, the quantities of labels ordered did not fit into a single booklet. ?? Kind regards, Camille Petit-Fernand
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Amélie Paumier
Rating: 1 out of 5
Quite disappointed with the water bottle that leaks when bent over. I put it in the lunch bag during a walk and the inside of the bag was soaked, the gourd was well aimed and closed but leaked through the small hole near the straw. Nice gourd but not practical. I wouldn't recommend it.
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Response from Petit-Fernand
Hello Amélie, We're sorry to hear that you're having trouble with your gourd. We have just contacted you to find out more about the problem. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Rating: 2 out of 5
My order has not arrived. Customer Service offered me a new shipment but this one has not arrived either, besides I have to wait the same delivery time as a normal package when I have already waited for it with the first shipment that never arrived, I have waited 20 days for some labels that have never arrived.
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Response from Petit-Fernand
Hello, We are very sorry to hear that the post office did not deliver your order the first time. The shipment we have sent you again at our expense should reach you by the end of this week. Please let us know when it arrives. Good day, Camille Petit-Fernand
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Maria F.
Rating: 4 out of 5
Fast and reliable service so far.
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Response from Petit-Fernand
Hello Maria, Thank you very much for your very positive review, which goes straight to our hearts. ????? Have a nice day, Elise, EsIstMeins
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sc
Rating: 1 out of 5
I still haven't received the products after almost a month
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Response from Petit-Fernand
Good morning Sonja, We are very sorry to hear about this. One of our operators will contact you today so we can help you as soon as possible. Good day, Chiara Petit-Fernand
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Fabiana F.
Rating: 1 out of 5
I have not received my product after more than 20 Days after 'purchase
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Response from Petit-Fernand
Good morning Fabiana, We are very sorry about this. One of our operators will be in touch with you later today to be able to help you. See you soon, Chiara Petit-Fernand
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Aska
Rating: 4 out of 5
All ok..........
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Response from Petit-Fernand
Good morning, Thank you for sharing your experience. Your opinion is important. See you soon? Chiara Petit-Fernand
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Alexia Poggioli
Rating: 4 out of 5
The shipping is fast and the labels are super and pretty .??
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Response from Petit-Fernand
Hello Alexia, Thank you very much for your review, which makes us very happy. See you soon for a new order! Have a nice day, Elise, C-MonEtiquette
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TOPPUTO K.
Rating: 1 out of 5
I have not received my product and I have the confirmation email but I am not able to find my order in the website profile for orders. It would be great if someone contacted me to help me
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Response from Petit-Fernand
Hello, Thank you for your message, A member of our team will contact you to help. Kind regards, Chiara Petit-Fernad
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SF
Rating: 4 out of 5
Shipping very long. And the letter arrived broken and opened.
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Response from Petit-Fernand
Hello Sarah, We are sorry that the delivery took longer than expected. We are actually in France, so the delivery is longer than in Germany. We have just contacted you to get more information. Have a nice day, Elise, EsIstMeins
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María Luisa López Hoces
Rating: 4 out of 5
I like these labels because they don't need ironing and they are not customizable, as a complaint I liked the sizes that were there before better than the ones they have now.
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Response from Petit-Fernand
Hello Maria Luisa, Thank you for your loyalty ? Hello, Camille Petit-Fernand
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Karine Pertays
Rating: 4 out of 5
Very fast, very pretty labels, very practical sticky version on clothes.
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Response from Petit-Fernand
Hello Karine, Thank you for trusting us and leaving us a positive review. It means a lot to us. Have a nice day, ???? Elise, C-MonEtiquette
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VA-UK
Rating: 2 out of 5
Great products, but weeks for them to arrive. I since ordered two more sets and have been waiting over a month.
Response from Petit-Fernand
Hi, We are really sorry that your order took a while to arrive. Our customer service is always available to help you. Kind regards, Chiara Petit-Fernand
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PopClient
Rating: 4 out of 5
Never received my order, they replied to my email offering me a new order or a refund, quick response and kind staff! Thank you
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback. We are always here to help you and your satisfaction is our priority. Have a nice day, ? Elise, C-MonEtiquette
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Giada
Rating: 4 out of 5
Order arrived fast and on time
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Response from Petit-Fernand
Good morning Giada, Thank you so much for choosing us for your order and for writing a positive review. We are very pleased with it! ?? Have a great day, Chiara, Petit-Fernand
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Anónimo
Rating: 4 out of 5
Long delivery time
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Response from Petit-Fernand
Hello, We are sorry for this delay in delivery by Correos. We hope that everything is still to your liking :) Good day, Camille Petit-Fernand
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Donia Ben Sliman
Rating: 2 out of 5
Hello, the labels are very nice but it's a shame you didn't put them in a waterproof envelope... the envelope got soaked. The stickers don't stick very well any more and the labels for ironing on clothes, in my opinion, won't be as effective any more. Best regards. Donia Ben Sliman
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Response from Petit-Fernand
Hello Donia, Thank you very much for your feedback. We have tried to contact you by phone and have also sent you an e-mail so that we can suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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