Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
I never receive my labels the first time they are sent.
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Response from Petit-Fernand
Hello Dalila, We corresponded this morning by e-mail and hope that you are satisfied with the solution and that you will receive your order quickly. Have a nice day, Elise, C-MonEtiquette
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Hannah P.
Rating: 1 out of 5
My order hasn't arrived. I am so deeply disappointed as I need these for my daughter for school. I've ordered several times before and it's always been great. Really sad that I haven't recieved them this time.
Response from Petit-Fernand
Hello Hannah, We are very sorry that Royal Mail did not deliver your order. In order to help you as much as possible our customer service has just contacted you. Have a nice day, Camille Petit-Fernand
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Celine Tournaire
Rating: 1 out of 5
Unfortunately I didn't receive my labels, even though I needed them for a sea class trip.
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Response from Petit-Fernand
Hello Céline, We're sorry you haven't yet received your order. We have just contacted you to propose a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Amy W.
Rating: 1 out of 5
Order hasn't arrived and I am not getting a response from Facebook and instagram messenger. Phone line and web chat appear to be down
Response from Petit-Fernand
Hello Amy, We are really sorry that you have not yet received your order. Following our conversation, your order has been reshipped. Let us know when you receive it/ Kind regards, Camille Petit-Fernand
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Ute G.
Rating: 4 out of 5
Good quality but very long time to delivery!!!
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Response from Petit-Fernand
Hello Ute, Thank you very much for your review. We are sorry that the delivery took longer than expected, but we are indeed in France. However, we hope you enjoy your order. ? Have a nice day, Elise, EsIstMeins
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Eva
Rating: 4 out of 5
At first the order was not quite complete, but after feedback it was taken care of immediately and sent on free of charge! Very friendly and helpful.
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Response from Petit-Fernand
Hello Eva, Thank you for your comment. We are sorry that it happened like this. But we are always here for you to offer the best solution. Have a nice day, ? Elise, EsIstMeins
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Mélanie Olette
Rating: 1 out of 5
I placed an order on March 26 and still haven't received it.
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Response from Petit-Fernand
Hello Melanie, We're sorry you haven't yet received your order. We have just replied to your complaint by e-mail to offer you a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Guezenec
Rating: 4 out of 5
FINE, THANK YOU
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Response from Petit-Fernand
Hello Patricia, Thank you so much for your positive review, which means a lot to us. ?? A lovely day to you, Elise, C-MonEtiquette
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Tc
Rating: 1 out of 5
I received the wrong colours, your customer service was very unhelpful. My order with the right colours is still in my basket on your website. Won't be reordering.
Response from Petit-Fernand
Hi Tracy, Thank you for your message. We are really sorry for that. Our customer service will get in contact with you to help. Have a nice day, Chiara Petit-Fernand
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Isaia D.
Rating: 1 out of 5
I did not receive the order
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Response from Petit-Fernand
Good morning, We have processed your complaint by email and hope you will receive your order soon. Have a good day, Elise, Petit-Fernand
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William Larock
Rating: 2 out of 5
We placed an order on March 30 but still haven't received anything. I've tried several times to get in touch via the form, but there's always an error message which doesn't allow the form to be sent. The telephone number is also unreachable. We're always hoping to receive a reply, but unfortunately we have our doubts. And yet the reviews were mostly positive.
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Response from Petit-Fernand
Hello William, We've rectified the problem with the contact form. However, we have no record of your call. Please note that you can leave us a voicemail so that we can call you back. We've just e-mailed you for more information. We wish you a pleasant day. Elise, C-MonEtiquette
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Miriam
Rating: 2 out of 5
I havent received my order yet. But in the past I have ordered similar stickers and was very happy to order again. I hope to receive this order too even if it is delayed.
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Response from Petit-Fernand
Hello Miriam, Sorry for the delay in delivery of your order. I can confirm that we have contacted you by email in order to help you. Have a nice day, ? Sandra C-MonEtiquette
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Manoncp
Rating: 2 out of 5
The gourd has already lost its color and there are already scratches after only 1 wash. I think it's a shame
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Response from Petit-Fernand
Hello Manon, As agreed by phone, we are waiting for the pictures of your gourd, so that we can give you a solution as soon as possible. Sorry for the inconvenience. Have a nice day, ? Sandra C-MonEtiquette
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Annick Samoey
Rating: 4 out of 5
Corresponds well to my request
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Response from Petit-Fernand
Hello Annick, Thank you for choosing us for your order and for leaving us such a positive note. Have a nice day, ? Elise, C-MonEtiquette
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Valerie Slakmon
Rating: 1 out of 5
I ordered my labels 15 days ago and I still haven't received them.
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Response from Petit-Fernand
Hello, We're sorry you haven't received your order yet. We have just contacted you to find a solution. Have a nice day, Elise, C-MonEtiquette
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Ingrid
Rating: 4 out of 5
Very practical, good-quality labels.
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Response from Petit-Fernand
Hello Ingrid, Thank you very much for your feedback. ???? A lovely day to you, Elise, C-MonEtiquette
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Luisa
Rating: 4 out of 5
UX site up to the mark: well designed and easy to use. Poor product adherence (by ironing).
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Response from Petit-Fernand
Good morning, I am very sorry to hear that you encountered problems with the labels. It is abnormal for them to come off if the instructions were followed correctly.We have contacted you for more information. Good day, Elise, Petit-Fernand
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Anne Lacaille
Rating: 1 out of 5
Order still not received
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Response from Petit-Fernand
Hello, We're sorry you haven't received your order yet. We have just contacted you to find a solution. Have a nice day, Elise, C-MonEtiquette
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Client
Rating: 4 out of 5
Large choice of labels Fast delivery Self-adhesive labels wash well
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Response from Petit-Fernand
Hello, Thank you very much for your positive review, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
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Yulisa Orellana Claros
Rating: 1 out of 5
I did not receive the product I called and they sent it to me again and I still did not receive it I ordered it in time since I need it for Monday and it is already 1 month and nothing.
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Response from Petit-Fernand
Hi Yulisa, The order we sent you again is on its way with Correos. It should arrive this weekend. We are sorry to hear that you have to wait so long. Let us know as soon as it arrives :) Hello, Camille Petit-Fernand
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Susann K.
Rating: 1 out of 5
I have not received the name stickers.
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Response from Petit-Fernand
Hello Susann, We are sorry that you have not yet received your order. We have contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Fabrice Lacaille
Rating: 1 out of 5
Good evening. Very disappointed for a 1st order. I paid more for delivery on time... I tried to contact you but by email impossible... "an error has occurred please try again later" In short my little one has gone on a school trip without his labels..and that's a shame...
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Response from Petit-Fernand
Hello Fabrice, We are sorry that the carrier is delaying your delivery. We had a technical problem with our contact form and apologize for the inconvenience. You can reach us by phone or via our website so that we can help you. Our Customer Service remains available. Have a nice day, Camille C-MonEtiquette
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Sara
Rating: 4 out of 5
We are very satisfied :-)
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Response from Petit-Fernand
Hello Sara, Thank you very much for your very nice review! Have a nice day, ????? Elise, ItIsMine
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Dosda Sandra
Rating: 4 out of 5
Speed and efficiency?
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Response from Petit-Fernand
Hello Sandra, Thank you so much! ????? A lovely day to you, Chiara, C-MonEtiquette
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Àia
Rating: 1 out of 5
I never received my package it was for my 5 year old daughter's birthday very disappointed
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Response from Petit-Fernand
Hello, We are sincerely sorry for this anomaly on the part of the carrier. We have just contacted you in order to help you. If you have any questions about your order, our customer service team is available to help you :) Have a nice day, Camille C-MonEtiquette
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Lanie H.
Rating: 4 out of 5
The stickers make a very good impression. The names are clear and legible, the colors are bright and the motif is as described. However, it was supposed to be a gift for 2 children and the stickers were not sorted by name but as sticker type in 2 booklets. Therefore one star deduction.
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Response from Petit-Fernand
Hello Lanie, Thank you very much for your order at EsIstMeins and your very positive review. ????? Have a nice day, Chiara, EsIstMeins
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Aurélie Dumont
Rating: 1 out of 5
Hello, I still haven't received the labels I ordered over 2 weeks ago....can I cancel my order?
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Response from Petit-Fernand
Hello Aurélie, Following your email request, our customer service team has provided you with a solution. We are available for any request via our contact form directly on our website. Have a nice day, Camille C-MonEtiquette
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Chiara D.
Rating: 4 out of 5
the product is very good and durable, only flaw is the shipping time, biblical!
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Response from Petit-Fernand
Good morning Chiara, What a pleasure to read your comment. We are happy to know that our labels meet your expectations? Good day, Chiara Petit-Fernand
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Monica Azcona
Rating: 2 out of 5
You have changed the silkscreen printing and quality. From one year to the next it has gone down a lot, and the price has not. It looks bad printed and the silkscreen is not well defined.
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Response from Petit-Fernand
Hi Monica, Thank you for taking the time to write to us. We are sorry to hear about this printing problem with your labels. We have just contacted you to help you as soon as possible. Good day, Camille Petit-Fernand
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Lucas Grundler
Rating: 1 out of 5
I ordered iron-on labels and received self-adhesive labels even though I paid extra. I am very disappointed
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Response from Petit-Fernand
Thank you for writing to us. Unfortunately we see on your order that you have indeed chosen self-adhesive clothing labels as you received them. We have just contacted you to help you. Have a nice day, Camille C-MonEtiquette
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Lorina Avril
Rating: 4 out of 5
Fast ordering. Labels are easy to use
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Response from Petit-Fernand
Hello Lorina, Thank you for your feedback! We're delighted you like our products? Have a nice day, Camille C-MonEtiquette
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Anna
Rating: 4 out of 5
The print turned out very well, I really like it. lots of different design options. Even a little Grati sticker sheet was included, very sweet, thank you very much. I was a bit sad about the shipping, I didn't know that it comes from abroad and therefore takes a long time.
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Response from Petit-Fernand
Hello Anna, Thank you very much for your great review, which we are very pleased about. We wish you a nice day. ?? Chiara, EsIstMeins
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Audrey
Rating: 4 out of 5
Product conforms to order, fast delivery.
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Response from Petit-Fernand
Hello Audrey, Thank you so much for choosing us for your order, we are delighted to see that you like it. ???? Beautiful day to you, Elise, C-MonEtiquette
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Ludivine Thomas
Rating: 4 out of 5
The shipping is super fast!! and the labels are super pretty!! there's a lot of choice and that's great!! The only downside is that the clothing labels are a little difficult to remove from the backing, but apart from that it's very well explained and very fast! bravo!
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Response from Petit-Fernand
Hello Ludivine, Thank you very much for placing your order with us and for leaving us a positive note. We take note of your comment. Have a nice day, ???? Elise, C-MonEtiquette
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Frédérique Gérondal
Rating: 1 out of 5
I still haven't received my order!
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Response from Petit-Fernand
Hello Frédérique, We're sorry to hear that you haven't received your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
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Marie Gooris
Rating: 1 out of 5
I did not receive the order... No news yet...
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Response from Petit-Fernand
Hello Marie, We have already taken care of your request and proposed a solution. We hope your order will please you and give you complete satisfaction. Have a nice day, Elise, C-MonEtiquette
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Aurore Limpas
Rating: 4 out of 5
Fast and accurate delivery. Choice of motifs but poor quality labels.
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Response from Petit-Fernand
Hello Aurore, We are sorry that your order did not meet your expectations. We have just contacted you for more information. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Marina Artero
Rating: 2 out of 5
The delivery time was exceeded and did not arrive in time for my children's departure.
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Response from Petit-Fernand
Hello Marina, We're sorry to hear that you haven't received your order. We have just contacted you to suggest a solution. Have a nice day, Elise, C-MonEtiquette
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Ropafadzo C.
Rating: 4 out of 5
We ordered some name labels from them from them to label my daughter's clothes. The labels look nice and easy to apply and strong in enough to survive the washing machine. My initial order didn't arrive in time, but when I mentioned it to them, they were understanding and sent a new batch to me which I did receive quickly.
Response from Petit-Fernand
Hi Chifamba, Thank you for your positive words, your opinion is important to us! We are glad to read that. Thank you for your trust. Have a nice day?? Chiara Petit-Fernand
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Vanessa M.
Rating: 4 out of 5
The stickers are great! Unfortunately, shipping took a little longer. Therefore 1 star less.
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Response from Petit-Fernand
Hello Vanessa, Thank you very much for your order and your great review, which we are very pleased about. ??? Have a nice day, Elise, EsIstMeins
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