Customer reviews of Petit-Fernand

Easy to order, fast shipping, fair price, simple application. The quality will depend on use.

The labels are very pretty and perfectly match the visuals on the website. However, the iron-on labels are impossible to attach unless the iron is extremely hot (I have a steam iron, so I can't attach the iron-on labels). In this case, only self-adhesive labels are suitable. They hold up relatively well to machine washing.

Order placed but not processed in time ( 48h as indicated) and therefore delayed dispatch. (1 week later) I was not informed and had to call myself to find out the status of my order. Not satisfied with the service.

I'm pleased with the quality of the labels.

I needed to receive the adhesive labels in a tight time frame So I took advantage of the express delivery service at a premium cost I found myself waiting over ten days to receive what I ordered

Order placed on January 11th, it's now the 28th and I still haven't received anything.

Received my order late. Bought it for my son's snow class and didn't receive it on time! I won't be able to use it.

I received my order late. Over two weeks for delivery. This is the second time this has happened!

The labels don't hold despite all the recommendations.

Delai non respecté 9 jours Oui tb mais j'en besoin vite car mon fils partait en classe de neige mais bon same servira tjr

For my part, the labels stick better than my previous orders.

Never received my product, I contacted them to try and find my order but still nothing. Don't buy from this website

Labels ordered, never received. A disgrace! No email to explain, no refund offered, nothing!

Very nice labels for objects and garments. Too bad you can't reduce the label length any further. Otherwise very good quality. Very happy with the customizable snack box. Just the little box inside that my 2.5 year old daughter can't open by herself, so we can't use it at the moment.

Manufacturing time announced as less than 48 hours when it was almost 1 week. Fortunately, delivery was quicker. The labels are of good quality.

Less convinced than usual. The joystick seems blurred and the labels cracked a lot when glued...I never had this problem with my previous controls.

Sent to wrong address. Thankfully the person who they delivered it to came to my door to give to me.

I still haven't received my order and have sent an email but no reply.

Perfect except for the express delivery, which was not at all.

Order delay

After three washes, the labels have peeled off. I'm disappointed with the quality of the product.

Ordered for our daughter's first day of school. The design is great and there's a wide choice of creations. The fusible web holds super well and is very easy to make.

Order never received! Order placed in December with delivery before Christmas! And still nothing!

personalized gourd bought for my son in august 2022: the drawings had already peeled off after 1 year, even though it hadn't been cleaned in a dishwasher. after-sales service reply: "we don't know the conditions of use of your gourd, so we can't intervene" personalized gourd bought for my daughter in july 2023: my daughter dropped it after 2 days cracked gourd I put photos of it on their fb publicbations no reply i sent an e-mail to customer service on january 18 here's their reply: "Given that we do not know the conditions of use of your gourd, and that your order was placed well over three months ago, we can not intervene" there should have already known that there was a period of 3 months in view of the various orders made with them, there is no consideration for the customer

Fast delivery, usually I take the labels to stick on with the iron but here I just took to stick on the label of the garment we'll see if it holds!

Very satisfied with the heat-sensitive labels. However, the ones that stick directly on the labels of the clothes do not stand up to washing.

Labels that do not comply with discreptio

Ordered but never received.

Hello, I'm sorry to have to write this comment, but considering the price I paid for the self-adhesive labels, I have to tell you how disappointed I am, because the labels don't stand up to washing, even at very low temperatures.

After 20 days from the date of the order I received an email that the order has been delivered and if I want to share my opinion! Well, my opinion is that it's just a fraudulent site!

I had already ordered and was satisfied, but my clothing labels won't fit on swim caps, swimsuits or sports bags. Disappointed?

Fast, but it's a pity that the material is not precise. For iron-on labels, it is not possible to sew a few stitches as requested in some homes.

First time on the site. I do not find the order tracking simple There is no notification on the progress / steps. 1x/2 on the site it was said that I had not made any order!!! In the end it happened and it corresponds to the description.

I still haven't received my order placed on January 3rd ... Customer service is telling me to wait but it's starting to take a long time and I'm convinced that the order is lost!

The products are high quality and very durable. The design is attractive. After-sales service met my expectations following a delivery problem.

Mon has several choices of background color and font. He had the choice for his little drawing. The labels stick very well. Delivery is quite fast. I've been ordering from you for 3 years now.

I have not received my order even though you have notified me of its arrival.

Very customizable and well priced products. Quick delivery. Convenient that you can edit a previous order (so it keeps in memory the background and design already ordered and is quick to order). Great adhesive labels for items and clothes, they hold numerous washes and dryers (and still you can take them off if needed). The thermoadhesive labels have to be glued on for a long time with a hot iron for them to hold well, and it is very difficult to remove them afterwards. I would also add the possibility of making stamps

very satisfied with the speed of shipment and the quality of the product the only downside is the harassment of advertising emails from the site after an order.

Order shipped very quickly as described