The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
The label came off after the first wash. Not recommended.
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Response from Petit-Fernand
Hello IULIIA,
Thank you for taking the time to share your experience. We are sorry to hear that the label did not meet your expectations. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly to discuss your situation, we would be happy to assist you.
Best regards,
Giulia C-Monetiquette
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Marilyne L.
Rating: 4 out of 5
following a purchase from 23/09/2025
I hope this will last over time! I remember a different quality when I ordered some for my other little girl!
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Federica C.
Rating: 4 out of 5
following a purchase from 16/09/2025
Excellent products
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Aurélie C.
Rating: 4 out of 5
following a purchase from 29/09/2025
Everything went well (order + delivery) but unfortunately the labels come off in the wash.
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Scalvini M.
Rating: 1 out of 5
following a purchase from 15/09/2025
Too expensive! The water bottle leaks.
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Response from Petit-Fernand
Good morning Michela,
Thank you for your feedback. We are sorry to hear that you have encountered problems with the water bottle and we understand your concerns. We are always available to listen to our customers and improve our products. If you need further assistance, please do not hesitate to contact us.
Best regards,
Giulia Petit-Fernand
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fontanive S.
Rating: 2 out of 5
following a purchase from 17/09/2025
Unfortunately, the heat adhesive labels, while beautiful in print and colors, do not stick well to the garments and peel off at the corners.
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Response from Petit-Fernand
Good morning Serena,
Thank you for your feedback. We are sorry to hear that the heat adhesive labels did not meet your expectations. We invite you to contact us directly to find a solution that can improve your experience.
Best regards,
Giulia from Petit-Fernand
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Allison B.
Rating: 4 out of 5
following a purchase from 15/09/2025
Great labels, stay stuck after machine washing. The only minor issue is the slow delivery.
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Marion P.
Rating: 2 out of 5
following a purchase from 26/09/2025
Labels for objects too big. I was expecting smaller ones like my previous order.
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Response from Petit-Fernand
Hello Marion,
Thank you for taking the time to share your feedback with us. We are sorry to hear that the size of the labels does not meet your expectations. Your feedback is valuable and will help us improve our offering. Please feel free to contact us directly if you need assistance with your order.
Best regards,
Giulia C-Monetiquette
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Roberta B.
Rating: 1 out of 5
following a purchase from 15/09/2025
I ordered the mini stickers especially for my daughter's colorful pens! And they are just too big .. Order received but unfortunately not good
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Response from Petit-Fernand
Hello Roberta,
Thank you for taking the time to share your feedback with us. We are sorry to hear that the mini stickers did not meet your expectations. However, I see in the system that you ordered stickers for items with one line and not the mini stickers. Please do not hesitate to contact us directly so we can resolve the issue together.
Best regards,
Giulia Es-Ist-Meins
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Francesca M.
Rating: 4 out of 5
following a purchase from 15/09/2025
Good product
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Francesca M.
Rating: 4 out of 5
following a purchase from 15/09/2025
Order arrived as requested, unfortunately the fast delivery did not happen, in fact I was refunded.
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Charlotte R.
Rating: 4 out of 5
following a purchase from 24/09/2025
Very good!
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Sara M.
Rating: 4 out of 5
following a purchase from 10/09/2025
Very satisfied with the stickers, this is the third time I repeat. I don't give 5 stars this time because of the shipping method: having it delivered to a pickup point as the only option when it could fit in the mailbox does not convince me at all.
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Angélique P.
Rating: 4 out of 5
following a purchase from 21/09/2025
We'll see over time if the labels hold up well. In the meantime, they are nice and the customization is easy
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Cavallo M.
Rating: 4 out of 5
following a purchase from 13/09/2025
Beautiful and well-readable labels.
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N’Guessan G.
Rating: 1 out of 5
following a purchase from 23/09/2025
I received my labels but in the name of another person unfortunately
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Response from Petit-Fernand
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that you received your labels in the name of another person.
I confirm the reshipment of your order within the next 48 hours.
We apologize for this oversight.
Sandra C-MonEtiquette
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Alexandra Clément P.
Rating: 2 out of 5
following a purchase from 19/09/2025
2nd order of special clothing labels The 1st time very satisfied The 2nd time the labels do not hold after one wash I fear that the process has changed Very disappointed
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Response from Petit-Fernand
Hello Alexandra,
We have just replied to your second review.
Have a very nice day,
Sandra C-MonEtiquette
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Sabrina N.
Rating: 1 out of 5
following a purchase from 12/09/2025
Unfortunately, I did not receive my order, which I find very unfortunate
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Response from Petit-Fernand
Hello Sabrina,
Thank you for taking the time to share your experience with us. We are sincerely sorry to hear that your order did not reach you. Please be assured that we are doing everything we can to resolve this issue quickly. We have sent you an email to clarify the problem.
Your satisfaction is our top priority, and we hope to provide you with a better experience in the future.
Best regards,
Your Es-Ist-Meins Team
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Lea G.
Rating: 1 out of 5
following a purchase from 22/09/2025
I bought self-adhesive labels that were supposed to withstand washing at 60°C and after washing at 30°C everything came off...
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Response from Petit-Fernand
Dear Léa, thank you very much for your message. It allows us to improve.
I just replied to your first complaint.
Have a nice day,
Sandra C-MonEtiquette
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Josiane T.
Rating: 4 out of 5
following a purchase from 21/09/2025
Delivery times respected Good work done. Waiting for use to confirm my satisfaction.
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Lara V.
Rating: 1 out of 5
following a purchase from 11/09/2025
Despite following the instructions and ironing and resting times, all have come off between the 1st and 2nd wash.
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Response from Petit-Fernand
Good morning Lara,
I invite you to contact us directly through our website. We will help you ;)
Sandra Petit-Fernand
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Martinez I.
Rating: 4 out of 5
following a purchase from 11/09/2025
The labels are beautiful! I don't give 5 stars because the shipping was longer than expected.
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Ieva V.
Rating: 4 out of 5
following a purchase from 09/09/2025
excellent labels, shipping times to improve, really long.
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Carla L.
Rating: 4 out of 5
following a purchase from 09/09/2025
So satisfied!
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Lynsey M.
Rating: 1 out of 5
following a purchase from 10/09/2025
Initially seem very sticky but do not even last 1 wash Complete waste of time
Response from Petit-Fernand
Dear Lynsey,
Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We take quality seriously and would appreciate the opportunity to resolve this issue. Please feel free to reach out to our customer service team for assistance.
Best regards,
Giulia Petit-Fernand Team
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Pegoraro V.
Rating: 4 out of 5
following a purchase from 10/09/2025
Very well made labels, the only flaw is that no one notified me of the arrival and so they stayed in the mailbox for a few days.
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Campedelli M.
Rating: 4 out of 5
following a purchase from 10/09/2025
I am satisfied with the purchase, although the color is quite different from what appears in the images on the site. I suggest including "real" images so that the customer can realize before the purchase, as these are customized products and it is not possible to make exchanges or returns.
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Erminia F.
Rating: 4 out of 5
following a purchase from 10/09/2025
I had to cancel the order because it is unknown what happened with the shipper, however, I was refunded 100%, still satisfied with how they resolved it, it happens.
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Cavallaro J.
Rating: 4 out of 5
following a purchase from 10/09/2025
Great purchase
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Macedonio P.
Rating: 4 out of 5
following a purchase from 10/09/2025
Beautiful and quality labels. Shipping not very fast but within the expected terms.
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Irene L.
Rating: 2 out of 5
following a purchase from 09/09/2025
I bought 7 years ago and now, and the quality is not the same. With just one wash they start to come off, and my older son's ones are intact.
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Response from Petit-Fernand
Hello Irene,
We have sent you an email to help you. Your order will be resent.
Have a good day,
Sandra Petit-Fernand
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Augenti M.
Rating: 1 out of 5
following a purchase from 09/09/2025
I followed the instructions exactly, the stickers came off, some even without being washed.
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Response from Petit-Fernand
Good morning Maria Flavia,
Thank you for your feedback. We are sorry to hear that you experienced issues with the labels. Customer satisfaction is very important to us, and we assure you that we are taking your experience into consideration to improve our products. If you would like to discuss this further, please do not hesitate to contact us.
Best regards,
Giulia Petit-Fernand
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Michèle G.
Rating: 4 out of 5
following a purchase from 10/09/2025
Easy to install and sticks very well, to see in the long run.
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Ana R.
Rating: 2 out of 5
following a purchase from 08/09/2025
I have been buying labels for clothing for 5 years and this year they are falling off after the first wash.
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Response from Petit-Fernand
Hello Ana,
First of all, thank you very much for your trust.
We confirm that we will resend your order again.
The quality remains the same. There has been some anomaly with your order.
Regards,
Sandra from Petit-Fernand
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Christelle N.
Rating: 4 out of 5
following a purchase from 17/09/2025
Respected delivery date, too cute label
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Jean-Luc D.
Rating: 4 out of 5
following a purchase from 17/09/2025
Longevity, efficiency
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Laura N.
Rating: 2 out of 5
following a purchase from 05/09/2025
Many of the stickers are breaking
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Response from Petit-Fernand
Laura, thank you for letting us know because this is not normal.
We will resend the entire order within the next 48 hours.
Regards,
Sandra from Petit-Fernand
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Adeline C.
Rating: 4 out of 5
following a purchase from 12/09/2025
quick manufacturing and reception
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Quagliani S.
Rating: 1 out of 5
following a purchase from 07/09/2025
The labels do not withstand even one wash.
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Response from Petit-Fernand
Good morning Sara,
Thank you for your feedback. We are sorry that the labels did not meet your expectations. We care about the quality of our products and invite you to contact us directly to find a solution.
Best regards,
Giulia from Petit-Fernand
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francesca maria S.
Rating: 4 out of 5
following a purchase from 06/09/2025
Beautiful stickers, very useful, bright colors, they do not get damaged in the wash.
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