Customer reviews of Petit-Fernand

The delivery time was far too long, 14 days and completely non-transparent in advance. Unfortunately, the stickers only arrived after school had started and were therefore unusable

They're nice in any case. My daughter liked

I HAVE NOT RECEIVED THE STICKERS! They sent me an email saying they had been sent and the stickers have not arrived. I do not recommend it at all.

I received my labels quickly and in excellent quality. The booklet format is ideal for carrying around and reduces packaging.

Never received, after 15 days I was told the package was sent to the wrong person. Asked for a refund.

On August 27th I placed an order and as of today, September 20th, I have not yet received it.

I placed an order and the package never arrived, I am disappointed?

C-MonEtiquette is a great way not only to keep your school stuff together, but also to get your dishes back from friends when they can't remember whose box it was... too bad you don't make separate notebooks for each name, or at least propose a separation of orders.

I didn't receive my order and when they sent it back, they sent back one part and not the other... frankly, absolutely unprofessional.

My order has not arrived yet!

The labels are very nice and of very good quality but they do not meet the delivery times. They only meet them if you pay the express service of almost 10 euros and even then you write to them and they do not solve your problem. I placed the order on August 31 and to date I have not received anything.

Label didn't even make it through one wash and already peeling off clothing label.

I placed my ordered a month ago and still have not received it. I have contacted Petit-Fernand numerous times since my order was due and despite calls and emails, no one has bothered to get back to me. I am still waiting for either a call back or email or my order! My order wasn't cancelled and the money has been taken out of my account. There needs to be better customer service in place so if there is a long delay in the customer receiving their order we are fully aware.

I ordered 2 lots of stickers and waited the 2 weeks as stated to receive them but nothing arrived even thought it stated as delivered on the tracking information.

Never received order or replies from feedback

Satisfied with the, but very disappointed with your after sales service. I have a problem with the late delivery. I ordered the labels on Wednesday 6/09, paying an extra charge (9.95 in total) for delivery in 24 hours. I received the labels on Tuesday 12/09. I sent you an email on Monday 11/09 about this and to date (Tuesday 19/09) I haven't seen any returns... an error in delivery, that can happen. But not replying to my email and not taking the necessary steps to rectify the situation is negligence.

Good quality and easy to use, good value for money.

This is the second time I have purchased the same product because I was happy with it. This second time I evidently made a mistake with the label graphics so it is barely legible. The light text on a dark patterned background does not hold up. I was a little disappointed, but again, it was partially my fault.

Very long delivery time, poor quality. Does not stick to the triangular colored pencils. Also detach quickly from the edge of other pens. Shoe stickers do not hold well or for long. Very disappointing.

Super quality . The kids love it Long delivery

I haven't received my order! I have contacted you twice already and not had a response!

Order arrived incomplete but very responsive after-sales service. Congratulations!

*Yes you since contacted me and now telling me I need to wait until the 25th there are still people writing on your Facebook Page this morning about orders not being received from ordering on the 2nd September. You are also still deleting peoples comments thank god I have my money back from Paypal it's the first and last time that I will ever be ordering from you. I receive things quicker from China its a joke* Never arrived and according to my tracking on my account it says delivered not sure how you would know that though when it isn't a tracked service contacted you with no reply thank god I paid on credit card as just got my money back really should avoid Facebook reviews are not good either and you have removed a lot of people's comments funny that!!!!!

I have been buying from Petit-Fernanda for eight years now but unfortunately I find that the quality is not what it used to be. The thermoadhesive labels come off easily and so do the object labels.

Quite terrible, as the stickers did not arrive in full.

Product never arrived. Automated email on contacting saying if parcel not arrived chase the post office, however the confirmation email for order said the parcel was not tracked so Post Office cant do anything. Waiting for time lapse for dispute to be raised with bank.

I order regularly from this site and was very disappointed with my last order! - self-adhesive labels for clothes: in the end, they can't be stuck directly onto the fabric, but only onto a label, for example - "left-right" shoe labels ... I ordered 30, but ended up with 30 units and not 30 lots, given what I received ... and this wasn't explained when I added them to my basket and in the description, it says "sold in LOTS of 5", and they also sell simple shoe labels - I paid 2 extra for a tracked letter, which wasn't tracked because even today it's noted that my parcel will be picked up by the carrier even though I received it. But they reimbursed me for this.

Shipped on time, even if it seems a bit long for something from the country next door. The whole thing was put in a simple envelope, it arrived all twisted and perforated. The labels themselves are perfect, I love the look, they're easy to use, and the format doesn't take up too much space for storage. The labels are sturdy, as usual, and once stuck it's impossible to remove them. They're really, really good!

Hello, I placed my order 3 weeks ago and it has never arrived.

Fast delivery. Well made website. But the sticky labels for clothes do not hold after the first wash. I'm over the quality

I have purchased several years and the stickers have always been great. This time I placed the order on September 2, and I still haven't received it, I haven't gotten a satisfactory response either, the 3-10 business day delivery deadline has been exceeded. And I have had to mark the school supplies differently because I still don't know anything about my order.

I have been ordering twice now and even though I asked for the order tracked, the ORDER DOES NOT REACH ME........... Too bad because the labels are cute, but I see myself forced to stop ordering from this site!!!

We paid an additional fee to receive the package on time and we washed it later.

I did not receive the product

Lots of choice of colors, patterns and shapes!

Ordered on September 3 and still not received on 18 !!!!!!

I paid for expedited shipping but the package arrived late. The labels are worth less than their price

I never received the package or even a tracking number.

On the website the package with 50 labels shows delivered, but I never received it. Wrote 2 complaints and 1 email to customer service, never received a response.

Rather positive first impression. But the 1st machine wash and the labels come off...