Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The transport is terrible, you order it urgently and it arrives in 15 days. It happened to me with one order, I gave them another chance with another and with both the same thing happened to me.
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry that SEUR has taken so long to deliver your order. I confirm that we have refunded the shipping costs. Hello, Camille Petit-Fernand
F
Francesca
Rating: 4 out of 5
The labels are beautiful and durable, well printed. However, this time the delivery time was too long, they arrived more than 15 days after ordering.
Translated reviews
F
Francisca Cánovas
Rating: 4 out of 5
I still have not received my order and it has been 3 weeks since it was shipped. As I have no tracking number, I have not been offered any alternative, neither refund nor reshipment. Edit 5/10: My order has arrived correctly after the company's response. Thank you very much
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We have contacted you to help you. Good morning, Camille Petit-Fernand
A
Ana Tabares
Rating: 1 out of 5
The times I have ordered labels you do not meet the deadlines. The material is good, but you should meet your deadlines.
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry to hear that Correos did not meet the delivery deadlines. However, we are delighted to hear that you liked our products. Hello, Camille Petit-Fernand
K
Ks
Rating: 1 out of 5
Shipping takes far too long and then without a tracking number. There are a thousand other sites that do it better. That's why I no longer order here.
Translated reviews
Response from Petit-Fernand
Hello, After checking, we have to realize that you did not have tracking because you opted for standard delivery without a tracking number. However, we also offer tracking as well as express delivery. Have a nice day, The EsIstMeins Team
M
María Paz
Rating: 4 out of 5
I have placed 2 orders. One with free shipping and the other paid. Choosing the free one the labels have taken 10 working days from the time you get the mail that your order is on its way (not from the time of purchase) so take into account all this time if you place an order.
Translated reviews
C
Catherine
Rating: 2 out of 5
After 12 days, I received someone else's order. I was told that the vouchers had been sent back, but still no news, it's been over a week. And not even a commercial gesture...
Translated reviews
Response from Petit-Fernand
Hello, I'm sorry you haven't received your labels yet. They're currently on their way to the post office! They should arrive very soon! Have a nice day? Luce C-MonEtiquette
A
Anaïs G.
Rating: 1 out of 5
I bought iron-on labels.... and they go off as soon as I wash them for the first time (30°- spin 600). I'm very disappointed. Yet the writing and the choice of small images is really nice.
Translated reviews
Response from Petit-Fernand
Hello, I'm sorry you're having problems with your labels. It's abnormal for them to come off if they've been applied correctly. I've just e-mailed you to try to understand the situation better and help you! Have a nice day? Luce C-MonEtiquette
M
Michela
Rating: 4 out of 5
The beautiful and distinctive products. Perfect in customization. Delivery waiting time too long.
Translated reviews
C
Chai So
Rating: 1 out of 5
I still haven't received my labels since September 4, apparently because of the Chronopost problem, but now it's just the post office, which still hasn't delivered anything.
Translated reviews
Response from Petit-Fernand
Hello, I'm sorry to read that your order has suffered a delivery incident. I will contact you in the morning to help you! Have a nice day? Luce C-MonEtiquette
N
Nuala
Rating: 4 out of 5
Delivery on time. Great labels so easy to use. Will definitely order again
D
Dias
Rating: 4 out of 5
It's already the second time that I order but this time I was disappointed because I was charged 2 shipping knowing that my orders always exceed the minimum limit Responding to your feedback, I bought a pack but it was the small pack in addition to 40 labels and a personalized wooden label but that's not why I'm going to stop ordering from you. Thank you
Translated reviews
Response from Petit-Fernand
Hello, thank you for your message. Yes, when an item is added to an order, charges are added! Only the delivery of labels and label packs is free. Have a nice day? Luce C-MonEtiquette
N
Nicky
Rating: 1 out of 5
I never got my stickers
Response from Petit-Fernand
Hello Nicky, we are sorry to hear you never received your order! It was shipped at the beginning of September, with a tracking number. I have now contacted you by email regarding delivery times and to arrange for a solution. Jessica, Petit-Fernand
P
Pascale Delebarre
Rating: 1 out of 5
I never received my order. I had made a request for express delivery which I paid 9.5 euros for. The parcel never arrived. Customer service reimbursed me the 9.5 euros but I still haven't received my parcel. I asked my neighbors if the deliveryman had gone to the wrong letterbox but they didn't receive anything.
Translated reviews
Response from Petit-Fernand
Hello, I'm sorry that your order has been subject to a delivery anomaly by Chronopost. I will contact you in the morning to help you! Have a nice day? Luce C-MonEtiquette
C
Christine
Rating: 4 out of 5
The product is as expected but they had a little problem with the shipping. I contacted them, and they immediately solved the problem.
Translated reviews
A
Anna P.
Rating: 4 out of 5
Great selection of products and good value for money.
Translated reviews
B
Brenda B.
Rating: 1 out of 5
Well the package never arrived .
Translated reviews
Response from Petit-Fernand
Good morning Brenda, We are sorry that your order did not arrive due to the mail, however you have been fully reimbursed for your purchase. Good day, Chiara Petit-Fernand
N
Nora B
Rating: 4 out of 5
Delivery took too long but as usual the labels are perfect.
Translated reviews
F
Fa Da
Rating: 1 out of 5
The labels came off after the first wash despite meticulously following the installation instructions.
Translated reviews
Response from Petit-Fernand
Hello, I'm sorry you're having problems with your labels. It is abnormal for them to come off if they have been correctly applied. I will contact you this morning to help you. Have a nice day? Luce C-MonEtiquette
C
Cliente
Rating: 1 out of 5
Order NEVER Received
Translated reviews
Response from Petit-Fernand
Good morning Luisa. We are sorry to read this message. Unfortunately, we cannot intervene when the mail loses orders, which is why you were promptly refunded. We are also sorry that you did not receive your order. Good day, Chiara Petit-Fernand
E
Eleonora B.
Rating: 1 out of 5
Labels ordered in late August and shipped on September 2 never arrived! If the post office is not reliable, do not offer the service!
Translated reviews
Response from Petit-Fernand
Good morning Eleonora, we are very sorry that you did not receive your order. I will contact you later today to find a solution together. Good day, Chiara Petit-Fernand
S
Simona T.
Rating: 1 out of 5
I am waiting for my order since September 2,the day e6 was shipped. Very kind,I was assured that it will be sent back to me and will arrive soon...let's hope so because I have been buying these labels for years and have always been satisfied.
Translated reviews
Response from Petit-Fernand
Good morning Simona, we are very sorry for the delay of your order. I will contact you later today with updates. Good day, Chiara Petit-Fernand
C
Claudia F.
Rating: 4 out of 5
Delivery took a very long time, otherwise all good
Translated reviews
Response from Petit-Fernand
Hello, Our products are made in France and shipped from France, so delivery may take longer than expected. However, we hope that you will enjoy our products. ? Have a nice day, The EsIstMeins team
M
Miriam
Rating: 1 out of 5
Unfortunately, I spent more than 30 but the product never arrived
Translated reviews
Response from Petit-Fernand
Good morning Miriam, We are very sorry that you did not receive your order. I will contact you later today to find a solution together. Good day, Chiara Petit-Fernand
G
Graziella
Rating: 4 out of 5
Easy label design, a little slow for shipping
Translated reviews
A
Agurtzane Rodriguez
Rating: 1 out of 5
I have been waiting for the order for a month. They only give me the tracking number, which does not clarify anything. Order paid for, and no response from them.
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry to hear that your order has not yet been delivered. We have just contacted you to help you as soon as possible. Hello, Camille Petit-Fernand
E
Elisa F.
Rating: 4 out of 5
VERY fast compared to other service tried, maybe stickers for pencils are a little few in the envelope. High quality though, friendly and efficient service
Translated reviews
I
Isabell
Rating: 4 out of 5
Cute stickers, exactly as described and selected. However, shipping took a very long time.
Translated reviews
Response from Petit-Fernand
Hello, Thank you for your order and your review. We are sorry that the delivery time took longer than expected. However, we are pleased that you like the stickers. Have a nice day, ? Elise, EsIstMeins
R
Rescol
Rating: 1 out of 5
The shipment took several weeks to arrive.
Translated reviews
Response from Petit-Fernand
Good morning, We are very sorry that it took so long for the post office to deliver your order. We hope you still like our products. Good day, Camille Petit-Fernand
V
Vanessa Gómez Jimenez
Rating: 1 out of 5
I have not received the product, I have claimed it and I still have not received it.
Translated reviews
Response from Petit-Fernand
Good morning, The second shipment is on its way to you and will arrive this week with Correos. Good morning, Camille Petit-Fernand
D
Dada
Rating: 4 out of 5
I ordered the box for lunch and 2 boxes for snacks, which I find too large for snacks. Otherwise, in terms of quality and design, they are very beautiful.
Translated reviews
A
Adélie Lecerf
Rating: 4 out of 5
Fast as usual Very happy with my order
Translated reviews
J
Jenia P.
Rating: 1 out of 5
The labels were delivered late. The maximum number of days (10 days) was not enough. The labels were probably also dried. The envelope with the contents was in poor condition. Unfortunately, the labels did not stick properly either. We have already had to replace many of them. I don't know what the problem is, but our labels are of very poor quality.
Translated reviews
Response from Petit-Fernand
Hello, thank you for your review. We have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, The EsIstMeins Team
K
Karen F.
Rating: 1 out of 5
We haven't even received it yet!
Response from Petit-Fernand
Hello Karen, we are sorry to hear you haven't received your order! I have now contacted you by email regarding delivery times and to arrange for a solution. Jessica, Petit-Fernand
M
Mme Marielle
Rating: 4 out of 5
Very pretty flask and practical spout opening system. It seems to last over time. On the other hand, my eldest son got the better of the cap, which broke off. Perhaps it needs to be stronger? Otherwise, there's nothing wrong with the labels.
Translated reviews
S
Serena M.
Rating: 1 out of 5
Not received the package and had to make the refund
Translated reviews
Response from Petit-Fernand
Good morning Serena, we too are sorry that you did not receive your package, unfortunately we cannot intervene on the postal services. In fact, to remedy this anomaly we have proposed several solutions, including a full refund of your order. Good day, Chiara Petit-Fernand
S
Stéphanie Völz
Rating: 1 out of 5
I paid 9.90 for express delivery of 50 (delivery within 48 hours) only to receive my order 2 weeks later. Disgraceful!
Translated reviews
Response from Petit-Fernand
Hello, I'm sorry your order has been delayed by Chronopost. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
F
Francis
Rating: 4 out of 5
All good but the order arrived a week late
Translated reviews
M
María Gaona Blaya
Rating: 2 out of 5
It did not arrive when it was supposed to, even though I paid for it to arrive in 24-48 hours. But to say that they refunded me the money, and that says a lot about you I will count on you again when I need it.
Translated reviews
Response from Petit-Fernand
Good morning, Thank you for your message. We are sorry to hear that SEUR took longer than expected to deliver your order. Hello, Camille Petit-Fernand
C
Cliente
Rating: 4 out of 5
Everything is perfect, they just take a long time to arrive. It is the only downside. If you want to have them, order them in time.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 