The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
I've been using these labels for years and I'm very happy with them.
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Response from Petit-Fernand
Glad to read your message Laetitia. Many thanks for your confidence. A very happy Friday to you :) Sandra - Cmonetiquette
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customer
Rating: 5 out of 5
Excellent customer service - helped to Rectify my mistake in ordering - thank you!! And the products themselves are super cute. Just wish you would do more :)
Response from Petit-Fernand
Thank you for your review! We were happy to help :)
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Anne
Rating: 5 out of 5
Label sticks well. For the blue bottles, I just have a letter that has faded even though the purchase is 3 months old. So the letters fit better on the white ones. And the parcel arrived quickly.
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Alex1984
Rating: 5 out of 5
Never disappointed because every product up to the order is perfect Even the fast and careful delivery We have information if late Frankly top
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Samamtha
Rating: 5 out of 5
I'm thrilled???? stick great on clothes and objects, I can only recommend ?
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Gil 06
Rating: 5 out of 5
Site very very easy to use. Order received very quickly. The labels are very pretty. Perfect
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Pauline
Rating: 5 out of 5
Nice, good-quality labels, very practical. Very fast delivery. Just perfect!
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A. D.
Rating: 5 out of 5
Beautiful name labels at a fair price. Shipping takes a few days because the letter comes from France. I am very satisfied, the iron-on labels hold well and are easy to apply :)
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Response from Petit-Fernand
Thank you for the review :)
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Maggie Meunier
Rating: 1 out of 5
Labels peel off in first wash
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Response from Petit-Fernand
Dear Maggie, I have just contacted you by email to help you. All the best, Sandra - Cmonetiquette
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Lili
Rating: 5 out of 5
Fast, careful shipping and, best of all, drawings in the box! A delighted child and a mother too! Brilliant idea to have done this! A great gift!
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cliente
Rating: 5 out of 5
This is not the first time I have ordered, and everything has gone very well.
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Laura V.
Rating: 5 out of 5
Everything was fine . Gladly again
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Maria M.
Rating: 5 out of 5
Very good product! I totally recommend. Glues well and doesn't come out with washing.
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Bon
Rating: 5 out of 5
Very good, lots of choices and fast shipping. The labels look solid, but we'll have to wait and see with the machines etc. So far, I'm very satisfied with my purchase.
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Anna
Rating: 5 out of 5
I have placed several orders and have never been disappointed, either by the quality of the products or the delivery times.
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Emma
Rating: 1 out of 5
I am so disappointed with my labels this year. With four children I have used this company for years for my labels. However, the iron-on labels have changed since my last purchase. Despite following the updated instructions, all my labels have come off within three washes. Previously they have been indestructible and stayed on all year through weekly washing and tumble drying. I also wrote an e-mail with feedback but sadly received no response. I unfortunately be looking for a new provider due to the reduced quality.
Response from Petit-Fernand
Hi Emma, we are very surprised and sorry to hear that labels you have received are not as expected. Our Iron-on labels are permanent and should stick on the clothes without any issue. We do answer all the emails within 24 hours and there not a single one without the reply. We would like to help you to resolve this issue and will be looking to receive a phone call or email from you, as you didn't left any order number or a contact details. Kind regards, Ana from Petit-Fernand
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Amrika L.
Rating: 5 out of 5
I LOVE THIS COMPANY! I have been using them for a while now because the labels are amazing and their staff are so wonderful! But this experience was the best - hands down. My labels hadn't come due to strikes etc and they sent out a second replacement but let me keep the new ones free of charge when my original order actually arrived! So cool! Ana is a rockstar!
Response from Petit-Fernand
Thank you for this amazing review, Amrika!!! We will be happy to assist you any time regarding any inquiry!
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Katharina
Rating: 5 out of 5
I already order it regularly and am very satisfied.
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Arca
Rating: 5 out of 5
Good quality product. Easy to construct the desired label. Good delivery time. I have been using these labels for several years.
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Claire
Rating: 5 out of 5
Beautiful, quality products. Fast delivery. No complaints
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Response from Petit-Fernand
It was very kind of you to share your opinion Claire. Thank you also for your confidence. Sandra - CMonEtiquette
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Client
Rating: 1 out of 5
Labels bought for 5 children, two of them for Christmas presents! The joy of the children when they discovered the pretty labels. The patience of having to wait 48 hours to be able to use the garment, then the big disappointment and tears when the princess labels didn't fit on the clothes! I already found the sale misleading because you have to stick the label on the label of the garment and not on the garment itself, but on top of that, it doesn't fit!!!! Big disappointment and I don't recommend it at all! It's a shame because I'm a foster parent, so I very, very regularly buy labels from a competitor. I wanted to change because the children had seen some nice designs and well, a waste of money!!!!
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Response from Petit-Fernand
Hello, we are very sorry to read that our labels did not hold. We can confirm that this is a quality anomaly. We strongly invite you to contact us by phone in order to help you with the order in question. Here's our telephone number: 05 19 88 01 72 All the best, Sandra - CMonEtiquette
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antonino
Rating: 5 out of 5
All perfect
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Laura
Rating: 5 out of 5
Well made labels, shipping on time
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Karen B.
Rating: 5 out of 5
The labels are excellent. So colourful and the site was really simple to use with lots of options to personalise. We chose the stickers as I didn't want to spend hours sewing labels in and they stay put even after washing
Response from Petit-Fernand
Hi Karen, thank you for taking your time and sharing your experience with us!
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Laetitia Gleizes
Rating: 5 out of 5
Personalized toiletry bag that lives up to my expectations. The choice is varied. A new label order, as nice as ever.
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Mme R.
Rating: 5 out of 5
Fast delivery (order placed on Sunday and received on Thursday), especially for December. Christmas-themed gift stickers much appreciated.
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Krisztina
Rating: 5 out of 5
The ordered labels are beautiful. I received them in a nice little book and I also received Christmas stickers as a gift. A very demanding and high-quality product, I recommend it.
Response from Petit-Fernand
Dear Krisztina! We are you liked our products!!!!
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Nath
Rating: 5 out of 5
Fast, careful delivery Product as described
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SYLVIE
Rating: 5 out of 5
Very fast delivery times. The choice of colors and designs, there's something for everyone.
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Myriam DESAPHY
Rating: 5 out of 5
Quality products
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Veronika
Rating: 5 out of 5
Super quality. The labels can withstand a lot of washing and rinsing.
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Response from Petit-Fernand
We are delighted with this quality. Thank you for the rating!
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BENEDICTE
Rating: 5 out of 5
Quick and easy to create
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Elisabeth GOMES AMORIM
Rating: 5 out of 5
Product as per my order
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sandrine
Rating: 5 out of 5
Everything got off to a bad start with an order shipped on time but not received after 3 weeks... customer service was reactive and efficient as a new order was sent to me and I received it this morning in extremis for the start of my son's nursery school tomorrow... Thank you for your professionalism
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Response from Petit-Fernand
Hello Sandrine, we are delighted to read that the order arrived on time . A very nice day to you, and thank you for your confidence. Sandra - CMonEtiquette
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Laura-jayne B.
Rating: 1 out of 5
product arrived soaking wet and when dried out sticky had obviously stopped being sticky so not too impressed. ordered b4 and no issues but not good post wise x
Response from Petit-Fernand
Hi Laura, we are sorry to hear about the Royal Mail delivery services. Obviously, we didn't send the labels soaking wet and we could not influence the postal services or see the state of your letterbox. However, we are happy to resend the labels again on our cost. You can also contact our customer service in the future if you have any concerns. Kind regards, Ana from Petit-Fernand
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Payet
Rating: 5 out of 5
Fast and efficient
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Poncin
Rating: 5 out of 5
Top top top I recommend it
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Response from Petit-Fernand
Thank you very much for your confidence. Sandra - CMonEtiquette
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Gilles QUOST
Rating: 5 out of 5
Very good product
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Chaimae B
Rating: 5 out of 5
Top customer service. Fast and friendly.
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Response from Petit-Fernand
We're delighted to read about your experience Chaimae. Thank you for your confidence. Sandra - CMonEtiquette
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Mme Aude P.
Rating: 5 out of 5
perfect! easy to choose the visuals, ordering is simple, it arrived very quickly and the labels are quality! great product! :)
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