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V
Rating: 5 out of 5
Fast and high quality
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 003 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1, 2 and 5 stars
Reset filtersD
Rating: 5 out of 5
I love the labels!!!
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A
Rating: 5 out of 5
Very happy. They are very good quality stickers that last long enough in terms of objects (which I wash daily) and those that are for clothes with a single ironing and are perfect and do not come off. They are great for back to school. Next year I will buy them again?
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S
Rating: 2 out of 5
Not what I expected. The ink smudges a lot and La Niña's name is not legible. I would have done it sooner by buying an indelible ink pen.
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Response from Petit-Fernand
Hi Sara, what ink do you mean? We do not sell any stamps or pens. We are waiting to better understand your request, so we can help you.
E
Rating: 1 out of 5
The labels have never arrived and neither has my money from the order? I had previously ordered from them and everything was great, that's why I came back to repeat but this time, total disappointment.
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Response from Petit-Fernand
As we told you by email, refunds may be reflected in your account varying from a few days, depending on your bank.
Y
Rating: 5 out of 5
Excellent work, beautiful design and very well elaborated.
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A
Rating: 1 out of 5
I have been waiting practically 1 month for the stickers, as I don't know if they will arrive, if they do I will have to use them for next year.
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Response from Petit-Fernand
Good morning Alba, we have replied by email to help you as soon as possible. Good day and sorry for this delivery incident with the post office.
A
Rating: 5 out of 5
This is the second time I have bought these labels and I must say they are really good. The birth ones, after 5 years, are still intact, so I decided to get them for the baby's school supplies as well. Graphics, text and design as per the order preview. I highly recommend
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A
Rating: 5 out of 5
Good customer service
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J
Rating: 5 out of 5
All correct, fast delivery and the labels stick well and withstand, for the moment, the washes.
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V
Rating: 5 out of 5
Stickers very well made, good material and very nice.
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N
Rating: 5 out of 5
I liked everything, I will order more
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S
Rating: 5 out of 5
Beautiful labels that my son loves and arrived in record time, I recommend it to everyone!
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V
Rating: 1 out of 5
I have NOT got my order yet, I want my money back as I got it somewhere else faster.
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Response from Petit-Fernand
Hello Vanessa, we have made the refund. We are sorry for this delivery anomaly with the post office. Good day
M
Rating: 5 out of 5
Super labels. I've always loved them. They don't come off clothes despite a thousand washes.
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R
Rating: 1 out of 5
Bad. Order sent September 16, 2022, transfer arrived September 18 labels mia arrived. They sent the order to my home address and not the address I specified for sending the labels. When I pointed out the error they also asked me for money to send it back. Really unprofessional.
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Response from Petit-Fernand
Hello Scarlett, we are sorry for this inconvenience. However, we have shipped your order to where you requested when you placed your order. Once sent, it is no longer possible to change the address, so we have offered you to remanufacture the order at our expense by charging you only the shipping cost of 2.40 euros. Good day Alessio
V
Rating: 2 out of 5
The labels are nice, however, unfortunately, the thermoadhesive ones despite following all the instructions do not stick well
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Response from Petit-Fernand
Dear Valeria, I am very sorry to hear that you have experienced problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please do not hesitate to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution Good day ? Alessio
P
Rating: 1 out of 5
I have placed the same order 2 times and have NOT received any of them.
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Response from Petit-Fernand
Hi Paloma, your order is on schedule :) We have sent you an email to help you with the tracking. Good day, and sorry for the delay !!!!
C
Rating: 5 out of 5
As always ideal
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S
Rating: 5 out of 5
Great stickers , cute graphics and super durable...I've been using them for years now!!!
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L
Rating: 5 out of 5
They are practical for various formats beautiful and durable
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M
Rating: 5 out of 5
Easy website to navigate and easy to custom the label. Very good price for the quality. Ordered for my eldest daughter and ordered again for my youngest. Will do again when I need more.
M
Rating: 5 out of 5
Accurate, fast, customer service and above all very creative.
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P
Rating: 5 out of 5
Always happy to return, the stickers are great and of very good quality!
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G
Rating: 5 out of 5
Good price/performance ratio for the labels for laundry labeling and easy handling of the software as well as cute templates for design
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S
Rating: 2 out of 5
Very long wait time, quality not as described (they are plastic anyway).
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Response from Petit-Fernand
Good morning Sonia, we are sorry to hear that your order did not meet your expectations. We thank you for your understanding and wish you a good day. Alessio
F
Rating: 5 out of 5
I bought them for my grandson in 2019, today I made them for my daughter and grandchildren. Beautiful product, fast and safe process, colors and fonts as per the website and stickers that hold beautifully.
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K
Rating: 5 out of 5
Great product, Iv bought the clothing labels for the past 4 years, highly recommend ????
A
Rating: 5 out of 5
I absolutely love your labels . I have ordered them in the past and always been happy with the quality and price for your products. My children adore them and use them on their school and nursery items.
R
Rating: 5 out of 5
The thermoadhesive labels I requested arrived within about ten days. I used them right away to personalize my daughter's clothing for school. I think the product looks great. The labels are still intact and have nice colors. I did not try machine washing because I wash the girls' clothing by hand.
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M
Rating: 5 out of 5
Excellent product
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P
Rating: 5 out of 5
I love it, this is the second time we have ordered labels, this time a pack and it has been great.
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G
Rating: 5 out of 5
Very good product useful and always very innovative color choice, I like it very much and every year I always enjoy changing and choosing new label for my baby!?!
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L
Rating: 5 out of 5
Perfect labels and super fast . Highly recommend
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C
Rating: 5 out of 5
Beautiful labels and fast shipping!
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R
Rating: 5 out of 5
They were impeccable, both in delivery, the way they are wrapped , and the quality and speed of application.
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V
Rating: 5 out of 5
Good Come on Time. My son in ??
D
Rating: 5 out of 5
Great labels (for clothes and items). I have ordered twice and completely happy with the quality. I hugely recommend to anyone looking to label your child belongings.
N
Rating: 1 out of 5
Last year the order took almost 3 weeks to arrive. This year it did not arrive directly.
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Response from Petit-Fernand
We regret the loss of your order. Your purchase has been refunded. Good day
E
Rating: 5 out of 5
I got labels to put on clothes and items for my son who goes to daycare. Fully satisfied with the purchase, excellent quality.
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