The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
The order arrived to me incomplete. I am still waiting for the labels
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Response from Petit-Fernand
Good morning, we are sorry for this inconvenience. We have been in touch with you to find a solution. Good day Alessio
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Fr. H.
Rating: 2 out of 5
Ordered on 06.09.22 and after 20 days it was finally delivered successfully. As a gesture of goodwill, it was printed a second time and delivered again.
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Response from Petit-Fernand
Hello Melanie. We are very sorry that your first order was lost in the post. We hope that you have received the replacement and that you like the product!
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Blanca Rodríguez Torres
Rating: 5 out of 5
I loved the product and how easy and friendly their platform is. Also the customer service is excellent.
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Bogumi?a ?.
Rating: 5 out of 5
Very good company! Lovely personalised stickers, so easy to use!! Normally get them quite quick, the last time I was waiting longer than usual and thought i wont get them so messaged the company. They very kindly offered me refund or send the stickers again but the same day the stickers arrived. Great customers service !!
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Pilar Figueroa Alonso
Rating: 5 out of 5
I had a small setback with the shipment but Petit Fernand was concerned at all times and attended me in an efficient and professional manner. Finally I received the order in optimal conditions. Very grateful for the treatment received
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María Elena Aparicio Echevarri
Rating: 5 out of 5
All correct and fast. It is the second order we do, the first took long to arrive, we assume it was the date, it was summer, but this second has been much faster. We will order again.
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Ingrid Romero
Rating: 1 out of 5
Hi, my order never arrived, I wrote to you and have not received a reply. Thank you
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Response from Petit-Fernand
Hi Ingrid, We have sent you an email to help you. Good day
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Jade B.
Rating: 5 out of 5
I have 2 messy boys, so there clothes need washing alot and the labels are still going strong.
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Denise
Rating: 5 out of 5
Snack holder good material and durable, good labels good adhesive.
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ELENA SANCHEZ NUÑEZ
Rating: 5 out of 5
Beautiful labels The stickers for clothes stick great and it's very comfortable I have arrived very quickly I give you a 10!
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Carmen Montesinos
Rating: 1 out of 5
Poor service, failure to meet deadlines
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Response from Petit-Fernand
Good morning Carmen, We have contacted you by email to help you as soon as possible. Best regards
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Virginia Ruiz del Campo
Rating: 1 out of 5
Well, my order has not arrived since the first week of September, I am very upset.
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Response from Petit-Fernand
Good morning Virginia, We have contacted you by email to help you as soon as possible. Best regards
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Manuela
Rating: 5 out of 5
Wonderful labels arrived in two days
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Alice L.
Rating: 5 out of 5
Beautiful labels, on school notebooks they look good!!!!
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Daniele A.
Rating: 5 out of 5
Perfect service. Labels arrived as I ordered them. Everything ok. To be recommended.
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Macarena González García Baque
Rating: 2 out of 5
Took too many days to arrive
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Response from Petit-Fernand
We are sorry for the delay in delivery of your order Macarena
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Ladyroma
Rating: 1 out of 5
The order never arrived, I was refunded the money after claiming it at the consumer's office.
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Response from Petit-Fernand
We are sorry for the delay of your order Celia. Please know that in case of delay or loss, we always leave the customer the option of reshipment or refund. Have a nice day
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Show H.
Rating: 5 out of 5
High quality exactly looks like what I want for my son
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Claudia C.
Rating: 1 out of 5
The object labels come off after a few days...I had to go over everything with scotch tape
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Response from Petit-Fernand
Good morning, we are sorry to hear that the order did not meet your expectations. please feel free to contact us by email at [email protected] communicating a photo of the defective product and we will do our best to find a solution Alessio
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Raquel
Rating: 5 out of 5
I had a problem with the reception and they solved it quickly. As for the product, I love the labels, I will definitely order more. Totally recommendable. Friendly and close treatment.
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FULVIA R.
Rating: 5 out of 5
Super produit!
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Ana Jacquy García
Rating: 5 out of 5
Fast and efficient. Good quality labels. Lasts through the washes
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Rosanna Guarema
Rating: 5 out of 5
I loved them
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Sofia
Rating: 5 out of 5
Great. The package took longer than I expected and I wrote to ask. They responded very quickly and very kindly and indeed the package arrived as I had indicated. The quality is very good and they are very practical, they come great packaged with instructions for use according to the type of stickers. I highly recommend it. It is not the first time I buy your products and it will not be the last.
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Steven
Rating: 5 out of 5
OMG!!! BEST BUY EXPERIENCE EVA!!!
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Leonor Rodriguez
Rating: 5 out of 5
They are beautiful and easy to put on ?
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Genni
Rating: 5 out of 5
I found the labels really very nice and useful; the adhesive adherence is great. The colors are bright, and the lettering crisp, really a great product!
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Barbara Labougle
Rating: 5 out of 5
This is the second time I have ordered labels for my children's clothes/objects and they have worked super well. They adhere well to both sneakers and clothing/items. The delivery was in a timely manner. I will definitely order again.
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VIRGINIA PADRON ZAPATA
Rating: 5 out of 5
Fast and of very good quality!
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María Navacerrada Sanchez
Rating: 5 out of 5
Everything is great ?
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Venessa
Rating: 5 out of 5
Love these labels, I always recommend the non iron stickers as they are so easy to use and they actually stay on. Love how customisable they are especially for the price. I have placed 3 orders so far and am sure there will be more.
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Rossina Milano
Rating: 5 out of 5
Excellent service, on time, with the expected quality and good price.
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Laura Muñoz del Cerro
Rating: 1 out of 5
The stickers on the clothing peel off very easily. The design is very nice, but the quality is lousy.
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Response from Petit-Fernand
Hi Laura, we have sent you an email to help you with your order. It is very rare for them to come unstuck, so we will help you to resend it again. Regards
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Jessica
Rating: 5 out of 5
It is the 1st time I order and will not be the last, very happy with the result.
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Javier
Rating: 5 out of 5
Everything ok, even though it was a small order.
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SARA A.
Rating: 5 out of 5
I have purchased labels for crayons and also for clothing and find them excellent. i will definitely make the purchase again.
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FEDERICA V.
Rating: 5 out of 5
I find myself very well, very good items. I have been ordering from this site for years. I recommend to everyone.
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Carlotta
Rating: 1 out of 5
I never received the order
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Response from Petit-Fernand
Good morning Carlotta, we are sorry for this delivery anomaly by postal services. We have made the refund as requested. Thank you for your understanding and have a nice day Alessio
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Loida Rojo Carrillo
Rating: 5 out of 5
All very well
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cliente
Rating: 2 out of 5
The purchase process, easy and with many options. I liked it. Now what I find deplorable is the shipping and delivery process. I spend a lot of money, big or small, it doesn't matter, and I don't even know when or if the package will arrive, I see it as third world. It has taken me a month to receive the package. It is a far cry from any other online shopping platform, where you are notified of the process, the day of receipt and it arrives in a timely manner. I will not buy any more if you do not change the system you currently have.
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Response from Petit-Fernand
Hello Carmen, we take into account all the messages from our customers, who trust our products, but in some cases, the delivery takes too long and damages our work. We hope to be able to change and offer our customers a faster and more qualitative service very soon. Regards
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