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E
Rating: 5 out of 5
Excellent products, both thermo-adhesive labels (very easy to apply and durable after many washes) and object labels. Very fast in shipping and delivery.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 000 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1, 2 and 5 stars
Reset filtersM
Rating: 5 out of 5
Great products Super nice adhesive labels and excellent quality
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G
Rating: 5 out of 5
I loved it so much. They are beautiful.
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M
Rating: 5 out of 5
Always accurate and fast. Excellent and durable product.
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V
Rating: 5 out of 5
Great labels. Personalized, functional and above all beautiful
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E
Rating: 5 out of 5
The labels are beautiful, customizable and with clear management of the site where you order. good and professional! quick dispatch.
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K
Rating: 5 out of 5
Wonderful customer service, attentive, friendly and always ready to help, thank you!
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P
Rating: 5 out of 5
Fast delivery, perfect results?
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M
Rating: 5 out of 5
Received everything in a short time, the labels are very nice. I have purchased labels for objects and for clothing. However, I cannot yet evaluate them in the long run and especially post wash.
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S
Rating: 5 out of 5
I love them. I have been getting school labels for over 5 years now. And the personalized water bottle and bag are childproof too!!!
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L
Rating: 1 out of 5
NO! NO! PRODUCT NEVER ARRIVED!!!!
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Response from Petit-Fernand
Good morning, we are sorry for this anomaly on the part of postal services. We have proceeded to send you an email to find a solution. Have a good day
E
Rating: 5 out of 5
Very pretty labels, received quickly and hold well. Very happy with my purchase
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M
Rating: 5 out of 5
After a shipping problem where I had not received the labels, I reported it and they immediately came up with multiple solutions. I chose a new shipment and now have the labels at no additional cost. Excellent customer resolution and management skills and ?
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L
Rating: 5 out of 5
GREAT PRODUCTS
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C
Rating: 5 out of 5
This is the 4th year I've ordered labels for my baby girls and I'm not disappointed
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M
Rating: 5 out of 5
Very aesthetically pleasing and very practical labels, they stick well, package arrived on time
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A
Rating: 5 out of 5
Excellent product, received on time. The labels adhere perfectly and also withstand contact with water. I will definitely repurchase
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U
Rating: 5 out of 5
as every year, fast delivery and quality products
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E
Rating: 1 out of 5
Unfortunately, I ordered the thermoadhesive labels for my daughter's preschool and never received them. What is worse is that I contacted Petit Fernand in writing to explain the issue and possibly ask for a refund and never even received a response! I expected to be contacted at least for an apology.... What a disappointment!!!!
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Response from Petit-Fernand
Good morning, we are sorry for this inconvenience, we actually note that we did not receive your message. We have taken steps to send you an email to find a solution. Have a good day
Y
Rating: 5 out of 5
Very happy with the order. The stickers are great and the children really like them.
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E
Rating: 1 out of 5
Lousy service, I won't use it anymore
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Response from Petit-Fernand
We are sorry to hear that you had a bad experience with your purchase. We will contact you in the next 48 hours. Good day
A
Rating: 5 out of 5
Very fast shipping, no mistakes, the labels are very good.
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M
Rating: 1 out of 5
Pathetic!!! I am really disappointed and most of all furious! I ordered labels for school on September 4th.... Money debited from the account ages ago! We've tried to contact them again and again to no avail! By e-mail, it's an automatic message! By telephone, answering machine! What do we do??? Will we receive the labels at Easter? A refund? Otherwise we have to sit on the money debited !!! A shame !!!
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Response from Petit-Fernand
Hello, we are sorry for this anomaly of delivery by the postal services. If you have contacted us by email, we will get back to you as soon as possible to find a solution. Have a nice day Alessio
C
Rating: 5 out of 5
Easy online selection and quick delivery. Very nice product of self stick name tags. Works great on clothes even after washing.
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M
Rating: 5 out of 5
Every year I turn to Petit for my son's durable glossy school labels.
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I
Rating: 5 out of 5
Excellent products.
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C
Rating: 5 out of 5
Quality products, fast delivery.
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M
Rating: 5 out of 5
The labels are well made and very pretty. They arrive in a booklet to flip through from which you choose divided by type. Happy with the purchase I think I will do it again!
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M
Rating: 5 out of 5
Very cute labels, stick very easily and withstand machine washing. I will definitely be getting more!
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V
Rating: 5 out of 5
I love ordering from you.
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V
Rating: 5 out of 5
Fast delivery . Everything as expected
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A
Rating: 1 out of 5
Comment on August 30, labels still not received to date, September 24 and customer service unreachable
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Response from Petit-Fernand
Hello, we're sorry to hear that you haven't received your order. In fact, your order was returned to us by the post office with the following note: Address error. We have contacted you to ask for confirmation of your address. Have a nice day? Alessio
N
Rating: 2 out of 5
Adhesive labels do not hold and the iron-on labels only last 7-8 washes then you have to iron them again sometimes they only last 3-4 washes. The shoe labels are also not top would be better if they had a left right label and were smaller! Nevertheless, better than the competition where it tears after 4 washes.
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Response from Petit-Fernand
We are sorry that you are having problems with our labels. We can offer you a refund or send a replacement if you wish. Please, read our email for more information.
V
Rating: 1 out of 5
Unfortunately, the order has not arrived and we now have to find another solution. We have not heard back from customer service either. A refund would be great
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Response from Petit-Fernand
Hello Veronika, We are very sorry that you have not received your order. It could be that it was lost in the post. We can offer a refund or resend the labels.
P
Rating: 5 out of 5
Excellent value for money, efficient, prompt and helpful customer service. I recommend it!
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G
Rating: 5 out of 5
Very happy with the result. The product meets my expectations. Good value for money.
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J
Rating: 2 out of 5
Unreliable adhesive labels, attached two weeks ago and already found a couple in the washing machine (40' wash)...I don't think I would buy them again....
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Response from Petit-Fernand
Good morning, please feel free to contact us by email at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Alessio
S
Rating: 1 out of 5
Very bad experience. I never received the order placed on September 1. We are still waiting for it..... I think I will have to proceed with a refund.
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly. We have proceeded to send you a message to find a solution. Have a good day ?
I
Rating: 5 out of 5
Very good! I recommend it!
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K
Rating: 5 out of 5
I am very satisfied with the delivery and the order. Everything as described
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