English 
M
Rating: 5 out of 5
Very good. The labels are pretty and stick perfectly
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 999 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fantastic for well over 8 years, two daughters and the third one on the way I won't let go of you anymore
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H
Rating: 5 out of 5
The products (personalized water bottles) matched our expectations perfectly.
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I
Rating: 5 out of 5
Fast Perfect
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I
Rating: 5 out of 5
Attractive, easy-to-use labels
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K
Rating: 1 out of 5
Order never received
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Response from Petit-Fernand
We have contacted you by email in order to help you. We are very sorry about this delivery anomaly. Good day Kathia
S
Rating: 5 out of 5
Perfect!!! Very fast delivery and super pretty labels. Very practical label book. I recommend it!
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B
Rating: 5 out of 5
Received very quickly. Very good quality, beautiful colors
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S
Rating: 5 out of 5
Very satisfied with my order, the labels matched exactly. Just the delivery time is a bit long, about a week.
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M
Rating: 5 out of 5
Easy co-design of the product on the supplier's site. High-quality, aesthetically pleasing product. Short delivery times.
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A
Rating: 5 out of 5
Super fast shipping, great cute designs. Children can help decide. Holds up great in the washing machine, freezer and also perfectly in the dishwasher. They still come off without leaving any residue. Have been ordering for 4 years. Can absolutely recommend it and would buy again and again. ????????????
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S
Rating: 1 out of 5
I placed an order for 30 euros to be delivered in Luxembourg. I never received the products I ordered. I contacted customer service who asked me to check with the neighbors to see if the package had been delivered to them. I checked with all the neighbors but to no avail. No one had seen it. I then informed the company, which didn't get back to me. I paid for an order that I never received and no refund was offered. Very disappointing experience.
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Response from Petit-Fernand
Hello Silvia, We have just written you an email to help you. Have a nice day!
M
Rating: 5 out of 5
Top and fast
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C
Rating: 5 out of 5
The quality is just too good, my son loves it and so do we.
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N
Rating: 5 out of 5
Perfect! The labels hold very well on pencils, pens, rulers etc.
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M
Rating: 5 out of 5
Good quality label! Quick receipt of order. Great price
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M
Rating: 5 out of 5
I order labels from you every year for clothing or school cases. The labels don't peel off and hold very well! No labels lost in the machine, frankly I always recommend you to the parents I work with.
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L
Rating: 5 out of 5
Perfect Labels
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M
Rating: 1 out of 5
The labels come off after a few washes. Yet wash at 30 . I followed the instructions correctly, but I'm really disappointed.
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Response from Petit-Fernand
Hello Manon, please contact us by email with your order number, and a photo of the labels in question. We'll get back to you as soon as possible. Have a nice day!
L
Rating: 5 out of 5
Lots of choice (shapes, colors and patterns), fast shipping and delivery, excellent quality (iron-on labels last for years).
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S
Rating: 5 out of 5
Large selection Fast delivery Good value for money
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G
Rating: 5 out of 5
Quick to apply and effective, this is the third time I've ordered for my daughters, always so satisfied, I'm a fan of the stickers for labels and shoe labels!
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I
Rating: 5 out of 5
Very good products, easy to install. I'll see over time if it holds up to washing.
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P
Rating: 5 out of 5
I need labels for my son's clothes. I tried it and was not disappointed.
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L
Rating: 1 out of 5
Hello, I never received my order. After August 29, 2022 it is now September 21 and I have never received anything. Customer service has never helped me! This site is pathetic and there is no way to contact someone directly, their phone line is closed at the moment. I don't recommend them at all, I'm very dissatisfied and I'm asking for my money back, I still haven't received anything either!
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Response from Petit-Fernand
Thank you for your availability by phone. Sorry again for the delay in the order. Bonne journée
H
Rating: 5 out of 5
Very good product that I've been using since my son started kindergarten. He's 6 now and I'm still using it. Very practical and the labels are strong and hold up through machine washing. I highly recommend it.
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L
Rating: 5 out of 5
Good quality labels. I use them for bottles and teats. They don't come off despite repeated washing. Beautiful design. I would recommend them without hesitation.
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C
Rating: 5 out of 5
I always order from this site. Never disappointed, always top of the line. I recommend ?? %
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I
Rating: 1 out of 5
10 days to receive labels 3 messages sent 0 replies from you!
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Response from Petit-Fernand
Hello Sienna, we apologize for the delay in our response. We have just contacted you by email and telephone to help you as best we can. Have a nice day!
C
Rating: 5 out of 5
Fast shipping, good quality labels
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M
Rating: 5 out of 5
Quality labels. Top quality! Quick and easy communication.
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C
Rating: 5 out of 5
Received very quickly, the labels are beautiful
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R
Rating: 1 out of 5
Useless! Ordered labels before start of term and they never arrived. Followed up via their website and no response! I'll be taking this up with my credit card company. Horrible service, no customer help. Avoid!
Response from Petit-Fernand
We are very sorry to hear that you did not receive your order. We can not answer the same day due to many inquiries. If you wish, we can resend you the order again or refund.
L
Rating: 5 out of 5
Super site the labels are practical nothing to say thank you
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C
Rating: 1 out of 5
Problems with my labels and exchanges with customer services that were not at all constructive and lacked confidence!
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Response from Petit-Fernand
Hello Claire, an email has been sent to you concerning our exchanges on your order. Have a nice day!
A
Rating: 2 out of 5
I had two codes at gemo because I bought two back-to-school outfits but one of the two codes didn't work and the other worked but I was charged 8 and not 2 as indicated.
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Response from Petit-Fernand
Hello Azur, we are surprised to read your message, because the discount with the Gémo promo code is automatic. We invite you to contact us by email in order to help you, by inserting the two Gémo promo codes obtained at the time of your purchase. Have a nice day
L
Rating: 5 out of 5
Fast and careful delivery Thank you
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G
Rating: 5 out of 5
Simple customization Wide selection Affordable prices Fast delivery
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A
Rating: 5 out of 5
Fast shipping
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R
Rating: 5 out of 5
I ordered labels for my child's first day of school: labels for textiles and shoes. The shipment was fast and clean. They are all attached to a booklet. I recommend this brand!
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