Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 098 published reviews
5 44,6k 84% 4 3 402 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2 and 5 stars

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Stephanie R.
Rating: 5 out of 5
following a purchase from 16/07/2025
Fast shipping, order as expected, responsive customer service, labels that hold well. I recommend!
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Aurélie D.
Rating: 5 out of 5
following a purchase from 18/07/2025
4 years that I renew my label order every year and I am still very satisfied with the quality! A little extra, a fast shipment.
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Sarah J.
Rating: 5 out of 5
following a purchase from 08/07/2025
I started using Petit Fernand two years ago and I was not disappointed. They last very well even after multiple washes and their customer their services was excellent.
Response from Petit-Fernand
Dear Sarah,
Thank you for your wonderful review! We're thrilled to hear that you have been satisfied with Petit-Fernand for the past two years and appreciate your kind words about our products and customer service. Your feedback inspires us to continue providing the best experience possible.
Chiara, Petit-Fernand
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Deborah B.
Rating: 5 out of 5
following a purchase from 05/07/2025
Great.
Response from Petit-Fernand
Dear Deborah,

Thank you very much for your positive feedback! We are thrilled to hear that you had a great experience with Petit-Fernand. Your satisfaction is our top priority, and we look forward to serving you again.

Best regards,
Chiara, Petit-Fernand
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Lynette B.
Rating: 5 out of 5
following a purchase from 05/07/2025
I’ve emailed regarding my order that I have received someone else’s order and a different name and I have had no reply from you
Response from Petit-Fernand
Dear Lynette,

Thank you for your 5-star rating. We sincerely apologize for the mix-up with your order and understand your concern. Our team will look into your email and get back to you as soon as possible to resolve this issue. We appreciate your patience.

Best regards,
Chiara, Petit-Fernand
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Virginie P.
Rating: 5 out of 5
following a purchase from 18/07/2025
Order received quickly, of quality, I recommend.
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Nathalie V.
Rating: 5 out of 5
following a purchase from 03/07/2025
Always on top!!!
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VIRGINIE R.
Rating: 1 out of 5
following a purchase from 15/07/2025
I bought the personalized stamp, I am not happy with the price asked
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Response from Petit-Fernand
Hello Virginie,
Thank you for your feedback. We are sorry to learn that the personalized stamp did not fully satisfy you. We will contact you to better understand your experience.
Best regards,
Chiara – C-MonEtiquette
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Emilie V.
Rating: 5 out of 5
following a purchase from 18/07/2025
Great labels, which I have been ordering for several years now for my children's return to school. Thank you
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Laeticia L.
Rating: 5 out of 5
following a purchase from 05/07/2025
Super
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Nawal C.
Rating: 5 out of 5
following a purchase from 16/07/2025
Top
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Amélie A.
Rating: 5 out of 5
following a purchase from 18/07/2025
Very well
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Kristina H.
Rating: 5 out of 5
following a purchase from 08/07/2025
Perfect!
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Response from Petit-Fernand
Good day, Kristina,
Thank you very much for your positive review! I am very pleased that you are satisfied with our service. 
Have a nice day,
Customer Service EsIstMeins
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Bintou B.
Rating: 1 out of 5
following a purchase from 18/07/2025
Labels too big, not suitable
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Response from Petit-Fernand
Hello Bintou,

We are sorry to read that the labels you ordered do not meet your needs.
To help you best label your children's school supplies, we offer different sizes and formats of labels. To access all our labels ranging from 4-line formats to mini, you can select "shapes" in the object labels category.

Our customer service is also available to assist you.
Have a nice day,
Camille C-MonEtiquette
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Hélène P.
Rating: 5 out of 5
following a purchase from 15/07/2025
Very happy with my purchase.
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Camille D.
Rating: 5 out of 5
following a purchase from 18/07/2025
Everything is perfect thank you
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Marine H.
Rating: 5 out of 5
following a purchase from 18/07/2025
The labels are really perfect!
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Emmanuelle H.
Rating: 5 out of 5
following a purchase from 17/07/2025
As usual, we are very satisfied with our purchase
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GERALDINE G.
Rating: 5 out of 5
following a purchase from 18/07/2025
Perfect
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Roselyne L.
Rating: 5 out of 5
following a purchase from 18/07/2025
Very good experience
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Alice P.
Rating: 5 out of 5
following a purchase from 08/07/2025
Always of excellent quality
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Response from Petit-Fernand
Dear Alice,

We sincerely thank you for your fantastic feedback! We are happy that you appreciated the quality of our products.

See you soon at Petit-Fernand!

Best regards, Chiara, Petit-Fernand
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Nathalie D.
Rating: 5 out of 5
following a purchase from 18/07/2025
Very well
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Nadia B.
Rating: 5 out of 5
following a purchase from 08/07/2025
Very nice, personalized, elegant items. Fast delivery.
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Response from Petit-Fernand
Dear Nadia,

We sincerely thank you for your positive feedback! We are happy that you appreciated our personalized and elegant items, as well as the speed of delivery. Your satisfaction is our priority. We look forward to serving you again in the future!

Best regards,
Chiara, Petit-Fernand
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Camille T.
Rating: 5 out of 5
following a purchase from 18/07/2025
Perfect labels :)
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Alina P.
Rating: 5 out of 5
following a purchase from 08/07/2025
Good
Response from Petit-Fernand
Dear Alina,

Thank you for your positive feedback! We’re thrilled to hear that you had a good experience with Petit-Fernand. Your support means a lot to us!

Best regards,
Chiara, Petit-Fernand
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Kann A.
Rating: 5 out of 5
following a purchase from 07/07/2025
Everything to complete satisfaction, as always
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Response from Petit-Fernand
Good day, Augustin,
thank you for your nice feedback. It is nice to hear that you were satisfied with your order.
Have a nice day,
Customer Service EsIstMeins
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Eloise P.
Rating: 5 out of 5
following a purchase from 18/07/2025
Simple practical and efficient
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Sabrina L.
Rating: 5 out of 5
following a purchase from 18/07/2025
PERFECT
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Jessica K.
Rating: 1 out of 5
following a purchase from 08/07/2025
Not very happy! I haven’t received my order and it’s been reordered and still haven’t had anything I will not be shopping with this company again
Response from Petit-Fernand
Hi Jessica,
Your order has been resent.
Please keep us updated if there’s any further delay — we’re here to help.
Thank you for your patience.
Chiara, Petit-Fernand
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Sala F.
Rating: 5 out of 5
following a purchase from 08/07/2025
Great
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Viktoria R.
Rating: 5 out of 5
following a purchase from 04/07/2025
I am excited! My daughter is also very happy
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Response from Petit-Fernand
Good day, Viktoria,
thank you very much for your kind words. Your satisfaction is a great motivation.
Have a nice day,
Customer Service EsIstMeins
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Christiane C.
Rating: 5 out of 5
following a purchase from 18/07/2025
Fast shipping
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JESSICA P.
Rating: 5 out of 5
following a purchase from 18/07/2025
Simple, quick and efficient! Package arrived within the announced deadlines on the Island of Reunion. Very good products.
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Elsa M.
Rating: 5 out of 5
following a purchase from 18/07/2025
Very happy with my order
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SEVERINE T.
Rating: 5 out of 5
following a purchase from 18/07/2025
Simple and fast
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CAROLE M.
Rating: 5 out of 5
following a purchase from 18/07/2025
★★★★
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Aurelie C.
Rating: 5 out of 5
following a purchase from 18/07/2025
Excellent quality
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Martine D.
Rating: 5 out of 5
following a purchase from 18/07/2025
Good value for money product and the children can stick them on their belongings themselves.
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Pia E.
Rating: 5 out of 5
following a purchase from 29/05/2025
Super beautiful stickers that really hold well.
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Response from Petit-Fernand
Good day, Pia,
I greatly appreciate your wonderful review. Thank you for taking the time to do so.
Have a nice day,
Customer Service EsIstMeins
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Marina T.
Rating: 5 out of 5
following a purchase from 08/07/2025
Everything is great, the products are amazing and the kids are super happy
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Response from Petit-Fernand
Hello Marina,

Thank you for your support and for trusting us. We hope to see you again soon!

Good day,
Camille Petit-Fernand
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