English 
M
Rating: 5 out of 5
good quality
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 114 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Super fast arrival of my follow-up certificate...I had it on my phone in just 37 minutes :)
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Response from Petit-Fernand
Good day, Andrea,
thank you very much for your positive feedback – such responses are very valuable to me.
Have a nice day,
Customer Service EsIstMeins
thank you very much for your positive feedback – such responses are very valuable to me.
Have a nice day,
Customer Service EsIstMeins
J
Rating: 5 out of 5
Order well received. Labels provided in a very handy little notebook. Label sizes are a bit small from my point of view.
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Y
Rating: 5 out of 5
Super fast delivery, the adhesives hold perfectly even after washing, I can only say clear recommendation! We have been ordering since my daughter's daycare age and now she is of school age! We will also order everything there for our son (who will be born in October)! I have already given a great review on Facebook and I stand 100% behind this company!!! Top!!! Thank you for everything
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Response from Petit-Fernand
Good day, Yvonne
I am glad that you are satisfied with your purchase. Thank you for your trust.
Have a nice day,
Customer Service EsIstMeins
I am glad that you are satisfied with your purchase. Thank you for your trust.
Have a nice day,
Customer Service EsIstMeins
S
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Very good quality and as always very nice labels! I have ordered several times and will do it again.
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Response from Petit-Fernand
Good day, Michela,
Thank you very much for your great review!
Have a nice day,
Customer Service EsIstMeins
Thank you very much for your great review!
Have a nice day,
Customer Service EsIstMeins
M
Rating: 5 out of 5
Brilliant name tags - children loved picking their own colours and pictures this year
Response from Petit-Fernand
Hi Maria. Thank you sincerely for your appreciation and trust.
– Chiara Petit-Fernand
– Chiara Petit-Fernand
V
Rating: 5 out of 5
This is the second time I order, I am still very satisfied
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D
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
I recommend it because every year it's the best
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L
Rating: 5 out of 5
I received a product with a manufacturing defect that was immediately replaced with an identical one without defects. Fast and efficient customer service in resolving issues.
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Response from Petit-Fernand
Good morning Lucia, thank you very much for the positive and encouraging review.
– Chiara Petit-Fernand
– Chiara Petit-Fernand
E
Rating: 5 out of 5
Product faithful to the order
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W
Rating: 5 out of 5
5 star service
Response from Petit-Fernand
Hi Wendy. Your words are precious and fill us with joy, thank you!
– Chiara Petit-Fernand
– Chiara Petit-Fernand
C
Rating: 5 out of 5
At the top
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E
Rating: 5 out of 5
Perfect as always
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V
Rating: 5 out of 5
Magnificent product and excellent customer service. Highly recommended
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A
Rating: 5 out of 5
fab, worth the money and fast delivery
Response from Petit-Fernand
Hi Allie. A special thanks for taking the time to write this review.
– Chiara Petit-Fernand
– Chiara Petit-Fernand
M
Rating: 5 out of 5
Very beautiful and high-quality labels. Very fast delivery
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A
Rating: 5 out of 5
They are very beautiful. We haven't used them yet and I hope they go great.
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N
Rating: 5 out of 5
Labels are well adhesive and very pretty.
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B
Rating: 5 out of 5
Labels still very appreciated. Very useful.
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K
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Satisfied with my order, perfect delivery time
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C
Rating: 5 out of 5
Perfect prints
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Response from Petit-Fernand
Good morning Silvia, your words encourage us to always do better, thank you very much!
– Chiara Petit-Fernand
– Chiara Petit-Fernand
E
Rating: 5 out of 5
I am very satisfied, the labels hold very well and the proposed designs are very beautiful. I order at the beginning of each school year for my 3 children. Impeccable fast delivery.
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N
Rating: 2 out of 5
The staples are poorly positioned and puncture my labels...
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Response from Petit-Fernand
Hello Nathalie,
I am sincerely sorry for this incident.
I just contacted you to propose a solution.
Have a nice day,
Camille C-MonEtiquette
I am sincerely sorry for this incident.
I just contacted you to propose a solution.
Have a nice day,
Camille C-MonEtiquette
J
Rating: 5 out of 5
Very happy with my order. I highly recommend.
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C
Rating: 5 out of 5
Good quality article and well presented in its notebook!
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E
Rating: 1 out of 5
Hello! I have been buying for several years on the website and I think this will be my last purchase. They started changing the shipping method, something I didn't like because before they left the labels in the mailbox and didn't charge shipping fees, which was very convenient. At home, we work and this way we didn't have to keep an eye on the labels, but now they don't leave them in the mailbox, we have to pay attention to the messenger and on top of that, we have to pay shipping fees... we're going backwards! Another issue is the quality of the labels, at least the thermal adhesive ones that I buy, has worsened a bit; in fact, it is common for them to peel off a bit with the first wash, this was not the case before. I actually worked for many years in a residence for dependent elderly people and those were the labels I recommended to the families of the residents, but now I wouldn't think of doing that. Lastly, the last straw is that in my last order I saw that they have now increased the minimum number of labels to order; it used to be 10 and they had an affordable price, now they have raised it to 30. It seems like a rip-off to me because when you add the shipping costs and the minimum order, it makes it quite expensive compared to not so long ago. The truth is that I am very disappointed with the brand and how poorly they are treating buyers like me who have been trusting them for several years.
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Response from Petit-Fernand
Hello Estela,
First of all, I want to tell you that there are two types of shipments to Spain. The first is home delivery with tracking and the second is to a pickup point. We had to change and propose one with tracking to ensure that the orders would arrive better.
I have sent you an email to inform you that we are going to resend the complete order.
All the labels for the clothing withstand washes.
Have a good day.
Sandra from Petit-Fernand
First of all, I want to tell you that there are two types of shipments to Spain. The first is home delivery with tracking and the second is to a pickup point. We had to change and propose one with tracking to ensure that the orders would arrive better.
I have sent you an email to inform you that we are going to resend the complete order.
All the labels for the clothing withstand washes.
Have a good day.
Sandra from Petit-Fernand
M
Rating: 5 out of 5
Very good value for money, a pleasant design and an improvement in the material of the labels (I ordered some 3 years ago and they could be easily removed from objects) I am finishing this notebook and will reorder, it saves precious time for the chore of labeling school supplies in particular!
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S
Rating: 5 out of 5
Ok
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Response from Petit-Fernand
Good morning Stefania, it is a pleasure to know that our work has been appreciated, thank you!
– Chiara Petit-Fernand
– Chiara Petit-Fernand
L
Rating: 5 out of 5
Fantastic name labels, they last for ages!!! Highly recommend
Response from Petit-Fernand
Hi Louise. It’s a pleasure to know our work was appreciated, thanks!
– Chiara Petit-Fernand
– Chiara Petit-Fernand
B
Rating: 5 out of 5
Top !!! Very beautiful labels, nice design !
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B
Rating: 5 out of 5
Simple, quick and effective!
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M
Rating: 5 out of 5
Very satisfied with the purchase. The product is great.
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J
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Very happy I have already started sticking on the perfect school supplies thank you very much
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N
Rating: 5 out of 5
Super stickers. Fast delivery.
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Response from Petit-Fernand
Good day, Nadja,
I am very pleased with your positive opinion – thank you for sharing your experience with us.
Have a nice day,
Customer Service EsIstMeins
I am very pleased with your positive opinion – thank you for sharing your experience with us.
Have a nice day,
Customer Service EsIstMeins
L
Rating: 5 out of 5
Always beautiful and personalized labels, with original designs. Very punctual shipping and always excellent quality.
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Response from Petit-Fernand
Good morning Loredana, thank you very much for the positive and encouraging review.
– Chiara Petit-Fernand
– Chiara Petit-Fernand
A
Rating: 5 out of 5
Too beautiful labels.
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