Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 133 published reviews
5 44,6k 84% 4 3 403 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2 and 5 stars

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I
Isabelle C.
Rating: 2 out of 5
following a purchase from 24/06/2025
The delivery is too long, I have not yet received my order, yet I paid for a relay delivery to make it faster
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Sarah L.
Rating: 2 out of 5
following a purchase from 14/06/2025
Product arrived and wasn’t happy with the quality
Response from Petit-Fernand
Dear Sarah,
We will contact you shortly via email to assist and resolve the issue.
Best regards,
Chiara, Petit-Fernand
C
Catherine G.
Rating: 5 out of 5
following a purchase from 24/06/2025
Very happy with my order
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KARIMA B.
Rating: 5 out of 5
following a purchase from 24/06/2025
Very good product and very pretty
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Justine R.
Rating: 5 out of 5
following a purchase from 24/06/2025
Very good
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Céline S.
Rating: 5 out of 5
following a purchase from 24/06/2025
Great!
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Gwendoline L.
Rating: 5 out of 5
following a purchase from 23/06/2025
As described, fast delivery. Top notch
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Marie D.
Rating: 5 out of 5
following a purchase from 24/06/2025
Perfect! Fast shipping and excellent quality
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Sandra E.
Rating: 5 out of 5
following a purchase from 24/06/2025
Very happy with my purchase for my son!
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Camille C.
Rating: 5 out of 5
following a purchase from 24/06/2025
Perfect and very practical!
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Noemie P.
Rating: 5 out of 5
following a purchase from 23/06/2025
Super
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François C.
Rating: 5 out of 5
following a purchase from 23/06/2025
Very responsive and commercial after the broken cap of an old reference. It is greatly appreciated!
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Ezekiel B.
Rating: 5 out of 5
following a purchase from 23/06/2025
a great product easy to use
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Apolline C.
Rating: 2 out of 5
following a purchase from 17/06/2025
The labels were delivered quickly but the cutting quality is very poor. The labels do not come off the notebook, you have to pull a bit in all directions. I have ordered several times but this time I am disappointed...
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Response from Petit-Fernand
Hello Apolline,

Thank you for your feedback.
I regret to read that your labels are difficult to remove from their supports.
In order to assist you better, I have just contacted you.

Have a nice day,
Camille C-MonEtiquette
C
Claudine N.
Rating: 5 out of 5
following a purchase from 20/06/2025
Simplicity, speed, and good products, what more could you ask for!
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Christel L.
Rating: 5 out of 5
following a purchase from 23/06/2025
The colors are accurate, the quality is great. The waiting time for reception is acceptable. I recommend C-Monetiquette
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Claire V.
Rating: 5 out of 5
following a purchase from 23/06/2025
Perfect, super practical I recommend it with my eyes closed!!
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Widad B.
Rating: 5 out of 5
following a purchase from 23/06/2025
I took the kindergarten and primary packs. Great. A time saver for parents. And happy children with pretty labels. Thank you and well done.
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Valerie D.
Rating: 5 out of 5
following a purchase from 23/06/2025
Very well
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Laura M.
Rating: 5 out of 5
following a purchase from 13/06/2025
Great customer service
Response from Petit-Fernand
Thank you for your kind comment Laura! 🙌
Chiara, Petit-Fernand

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RACHEL M.
Rating: 5 out of 5
following a purchase from 19/06/2025
Perfect, I recommend +++
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Auria D.
Rating: 5 out of 5
following a purchase from 21/06/2025
Very practical. Nice presentation in a booklet. I recommend.
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Emilie W.
Rating: 5 out of 5
following a purchase from 23/06/2025
Perfect! Meets my expectations.
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Costantini M.
Rating: 5 out of 5
following a purchase from 13/06/2025
I have been ordering labels from the Petit Fernand website for years because the quality is excellent.
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Response from Petit-Fernand
Her satisfaction is our joy, Manuela!
Chiara, Petit-Fernand
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sonia B.
Rating: 5 out of 5
following a purchase from 23/06/2025
Everything went well, the labels are of good quality
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Rachel M.
Rating: 1 out of 5
following a purchase from 13/06/2025
My first set of labels from 2023 are so much better than the set I just recently ordered. The new stickers are so hard to peel off from the booklet, when I do eventually get it off it’s usually crumpled up. Really disappointed
Response from Petit-Fernand
Dear Rachel,
We will contact you shortly via email to assist and resolve the issue.
Best regards,
Chiara, Petit-Fernand
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Elisa L.
Rating: 5 out of 5
following a purchase from 13/06/2025
Great site, great articles, and fast shipping
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Response from Petit-Fernand
We are happy to have satisfied you, Elisa!
Chiara, Petit-Fernand
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Elisabeth R.
Rating: 5 out of 5
following a purchase from 23/06/2025
Happy with the label
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Amandine B.
Rating: 5 out of 5
following a purchase from 23/06/2025
Perfect for school supplies !!
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M F.
Rating: 1 out of 5
following a purchase from 12/06/2025
The quality has worsened; the labels do not peel off...it's a shame because I have been a customer for five years and this time has been the ONLY one with such a bad experience. I don't know what happened but the quality has substantially declined. Thank you
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Response from Petit-Fernand
Hello M,

Thank you for your loyalty
We are sorry to hear that this time you are having difficulties peeling the labels from their backing.

To help you as best as possible, I have just contacted you

Have a nice day,
Camille Petit-Fernand
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M Angeles Q.
Rating: 5 out of 5
following a purchase from 13/06/2025
Perfect
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Response from Petit-Fernand
It is a great pleasure to accompany our "little" clients.
Happy summer to your whole little tribe!
Sandra Petit-Fernand
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Dana P.
Rating: 5 out of 5
following a purchase from 12/06/2025
Everything is always great
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Response from Petit-Fernand
Good day, Dana,
Thank you for your nice feedback. It is nice to hear that you are satisfied with your order.
Have a nice day,
Customer Service EsIstMeins
J
Jennifer S.
Rating: 5 out of 5
following a purchase from 23/06/2025
The real plus is the customization of the labels. They are pretty and durable. The shipping is fast too.
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Marjorie B.
Rating: 5 out of 5
following a purchase from 23/06/2025
Order sent very quickly by express as requested, very nice iron-on labels that are extremely easy and quick to stick with an iron, on cotton and even synthetic household linen (I tested it before and it's great!). I highly recommend!
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Juliette S.
Rating: 5 out of 5
following a purchase from 23/06/2025
Fast delivery. Really practical labels to stick. They hold really well. After 2 years I still have some!
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Julie C.
Rating: 2 out of 5
following a purchase from 23/06/2025
I wanted to "invest" in a stamp, but I find this one disappointing. There are stains when I stamp and sometimes the ink seeps through the fabric or the ink shows if the fabric is not thick. I prefer adhesive labels for the neck.
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Response from Petit-Fernand
Hello Julie,

Thank you for your feedback.
This is one of our new products, so your feedback is very important to us. I have just contacted you to discuss together

Have a nice day,
Camille C-MonEtiquette
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Amelie C.
Rating: 5 out of 5
following a purchase from 23/06/2025
I have been ordering for 2 years and have never been disappointed, whether it's the insulated bottles or the labels for my children's school year, the quality/price ratio is truly fabulous!! Really fast delivery, go for it with your eyes closed!!
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Response from Petit-Fernand
Hello Amélie,

Thank you very much, your message warms our hearts

Have an excellent day,
Camille C-MonEtiquette
C
Ceylan M.
Rating: 5 out of 5
following a purchase from 13/06/2025
Second time ordering from Petit Ferdinand. Love the choice of designs and the labels have stayed stuck on school uniform for a year.
Response from Petit-Fernand
Dear Ceylan,

Thank you so much for your wonderful feedback! We are thrilled to hear that you love our designs and that the labels have held up so well on your school uniforms. Your satisfaction is our priority, and we look forward to serving you again in the future!

Best regards,
The Petit-Fernand Team
S
Sophie G.
Rating: 5 out of 5
following a purchase from 23/06/2025
The labels are very nice, not too long to receive them, I am happy
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Céline R.
Rating: 5 out of 5
following a purchase from 23/06/2025
Practical and pretty
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