Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 178 published reviews
5 44,7k 84% 4 3 403 6% 3 1 453 3% 2 999 2% 1 2 672 5%

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2 and 5 stars

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Pauline C.
Rating: 5 out of 5
following a purchase from 11/03/2025
Very good product
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Valérie R.
Rating: 5 out of 5
following a purchase from 11/03/2025
Label received on time, great.
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Claudine J.
Rating: 5 out of 5
following a purchase from 11/03/2025
Super labels and good quality, so far they hold well in place!!
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Angélina B.
Rating: 5 out of 5
following a purchase from 11/03/2025
Perfect
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Pomponi M.
Rating: 5 out of 5
following a purchase from 26/02/2025
Kind, helpful and very serious
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Noemie D.
Rating: 5 out of 5
following a purchase from 11/03/2025
Top. Not glued yet but looks great, matches what I wanted.
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Tracy N.
Rating: 5 out of 5
following a purchase from 11/03/2025
At the top
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Angelique S.
Rating: 2 out of 5
following a purchase from 11/03/2025
I'm so disappointed, the little cherries are starting to fade! I love the concept but really for the price I'm disgusted! I've only washed it by hand 3 times and without rubbing the outside. If I had known, I wouldn't have bought it! It's a shame because I love your site.
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Response from Petit-Fernand
Hello Angélique,

The quality of our products is essential to us. Therefore, the illustrations on your water bottle should not fade as you describe.

To assist you in this situation, our customer service has just contacted you!

Have a nice day,
Camille C-MonEtiquette
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Carp S.
Rating: 1 out of 5
following a purchase from 28/02/2025
I have not received my order until today and I have not been contacted by anyone to tell me what happened or even to get my money back. Disappointing
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Response from Petit-Fernand
Dear Sabrina,

We are very sorry to hear about your disappointing experience. According to the tracking data, your order is marked as delivered. However, we are committed to contacting you directly to ensure that everything went well and to resolve the situation in the best possible way.

Thank you for your patience and we remain at your disposal for any further information.

Best regards,
Chiara, Petit-Fernand
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Mary ann G.
Rating: 5 out of 5
following a purchase from 10/03/2025
Very good
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Corinne R.
Rating: 5 out of 5
following a purchase from 10/03/2025
Very well, it perfectly matches my request.
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Amelie J.
Rating: 5 out of 5
following a purchase from 11/03/2025
super fast and efficient, just maybe consider providing a sturdier envelope as this one could get damaged during the various transports. Thank you in advance.
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rebecca R.
Rating: 5 out of 5
following a purchase from 28/02/2025
outstanding quality and look beats on my daughters items for nursery xxx
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Christelle A.
Rating: 5 out of 5
following a purchase from 10/03/2025
Fast delivery with very nice quality and a wide choice of designs
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Sofia S.
Rating: 5 out of 5
following a purchase from 10/03/2025
Really satisfied and happy
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Alexandra C.
Rating: 5 out of 5
following a purchase from 10/03/2025
Fast and of good quality
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Loubna R.
Rating: 5 out of 5
following a purchase from 23/02/2025
Delighted 😀
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Cassienne C.
Rating: 5 out of 5
following a purchase from 10/03/2025
Top order
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Birgit H.
Rating: 5 out of 5
following a purchase from 23/02/2025
Great, the second delivery with tracking arrived today, I am very satisfied. Thank you very much!
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Response from Petit-Fernand
Good day,
A
Angelique W.
Rating: 5 out of 5
following a purchase from 10/03/2025
Perfect
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MARIE CLAUDE D.
Rating: 5 out of 5
following a purchase from 10/03/2025
very good
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Lola et Didier V.
Rating: 5 out of 5
following a purchase from 10/03/2025
Great, practical, inexpensive, clear, pretty, super quality. Thank you, well done, kiss.
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Shirley W.
Rating: 5 out of 5
following a purchase from 26/02/2025
The labels are lovely and easy to stick on and stay in place. Ordering was easy and was delivered quickly. I would recommend petit-fernand.
Response from Petit-Fernand
Hi Whur,

Thanks for your positive feedback! We’re so glad you’re enjoying it 🌟
Best regards, Chiara, Petit-Fernand
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Caroline B.
Rating: 5 out of 5
following a purchase from 10/03/2025
Perfect. Too cute labels.
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Sansucci E.
Rating: 5 out of 5
following a purchase from 28/02/2025
Always fast, precise, and products of excellent quality. I have been using them for years.
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Response from Petit-Fernand
Thank you very much for your review, Eva! We are thrilled that you had a good experience 😊
R
Ruth N.
Rating: 5 out of 5
following a purchase from 28/02/2025
Great company, quality labels, will continue to buy and recommend
Response from Petit-Fernand
Hi Noe,

Thanks for sharing your thoughts! We’re delighted you’re happy 😊
Best regards, Chiara, Petit-Fernand
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Aurelie M.
Rating: 5 out of 5
following a purchase from 09/03/2025
Complete kit for the green class, very comprehensive. I am delighted, as always. This is my 3rd order and I come back every time.
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Alison D.
Rating: 5 out of 5
following a purchase from 10/03/2025
Very good
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Marie P.
Rating: 5 out of 5
following a purchase from 09/03/2025
Very happy with this purchase! Great concept, very nice models, fast shipping. I recommend :)
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Dalla Palma V.
Rating: 1 out of 5
following a purchase from 27/02/2025
Order never received
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Response from Petit-Fernand
Good morning Valentina,

We are very sorry for the inconvenience, but we have not received any complaint from you. We will contact you as soon as possible to resolve the issue.

Chiara, Petit-Fernand
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Emilie J.
Rating: 5 out of 5
following a purchase from 09/03/2025
0: Bravo, still as great! Never disappointed by your labels.
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Response from Petit-Fernand
1: Hello Emilie,

A big thank you for your trust and loyalty! 🥰

Have a nice day,
C-MonEtiquette
V
Vikki H.
Rating: 5 out of 5
following a purchase from 27/02/2025
Perfect, as described. Really impressed!
Response from Petit-Fernand
Hi Vikki,

We appreciate your kind words! Glad to hear you’re satisfied 👍
Best regards, Chiara, Petit-Fernand

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Elodie T.
Rating: 5 out of 5
following a purchase from 09/03/2025
Perfect. I am very satisfied.
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CARMINATI M.
Rating: 5 out of 5
following a purchase from 27/02/2025
Quite fast
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Response from Petit-Fernand
We are happy that you are satisfied, Marina! Thank you for taking the time to leave a comment 💖
I
Ines M.
Rating: 5 out of 5
following a purchase from 27/02/2025
Great stickers that hold super well
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Response from Petit-Fernand
Good day,
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Claire D.
Rating: 5 out of 5
following a purchase from 09/03/2025
Very satisfied with the product!
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Farina S.
Rating: 5 out of 5
following a purchase from 25/02/2025
2: Material okay, no delay, good product
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Response from Petit-Fernand
3: Good morning Susanna,

Your feedback is really important to us! Thank you for letting us know that you are satisfied 🌼
Best regards, Chiara, Petit-Fernand
C
Corinne G.
Rating: 5 out of 5
following a purchase from 07/03/2025
Easy design, quick order and reasonable price. Very fast delivery.
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Elisa L.
Rating: 5 out of 5
following a purchase from 26/02/2025
Excellent products
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Response from Petit-Fernand
Dear Elisa,
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bientinesi P.
Rating: 5 out of 5
following a purchase from 23/02/2025
very well-crafted products and perfect customer service!
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Response from Petit-Fernand
Dear Bientinesi,
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