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Y
Rating: 5 out of 5
I am completely satisfied with my purchases: two water bottles for children! The models correspond entirely to my expectations: quality and aesthetics!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 197 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2 and 5 stars
Reset filtersC
Rating: 5 out of 5
A truly excellent product well made
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Response from Petit-Fernand
Good morning Chiara, We are very happy that our product was to your liking! ?? Thank you for your review! Chiara, Petit-Fernand
C
Rating: 5 out of 5
Great! Order received very quickly! I've ordered from the site three times and I'm always delighted with the result. I highly recommend it.
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M
Rating: 5 out of 5
always impeccable
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Response from Petit-Fernand
Good morning Mario, Thank you very much for your feedback! ?? We hope to see you again soon in our shop! Chiara, Petit-Fernand
C
Rating: 5 out of 5
Easy to make labels. High quality and beautiful results. I can't recommend it enough!
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M
Rating: 5 out of 5
I'm always happy with my orders. I take some every fall
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A
Rating: 2 out of 5
Labels that wash off
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Response from Petit-Fernand
Hello Albane, It's not normal for your labels to come off like this, we're really sorry. We've just contacted you by phone and e-mail to help you as soon as possible? Have a nice day, Camille C-MonEtiquette
K
Rating: 5 out of 5
Great company for labels, we use them time and time again for the kids clothing labels. The labels stay on after several washes! The labels may take over a week to arrive but well worth the wait.
Response from Petit-Fernand
Hi Katy, thank you for sharing your thoughts! We're so glad the product met your expectations. ?? Best regards, Chiara, Petit-Fernand
J
Rating: 5 out of 5
The product is excellent, as is the communication and delivery time.
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C
Rating: 5 out of 5
Easy to order, my grandchildren choose their labels and are delighted, it's super efficient and the delivery is fast - nothing to say, completely satisfied.
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C
Rating: 5 out of 5
Responsive, proactive customer service. Much appreciated.
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P
Rating: 5 out of 5
Quality products, I've been ordering from them for years, you can go there with your eyes closed!
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E
Rating: 5 out of 5
very good fast and as expected
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N
Rating: 1 out of 5
I did not receive the article
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Response from Petit-Fernand
Hello Nathalie, It is with regret that we read your comment. We have just contacted you by phone and email to help you :) Have a nice day, Camille C-MonEtiquette
M
Rating: 5 out of 5
It's perfect, thank you very much for the little loulous, they're equipped for the start of the new school year.
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M
Rating: 5 out of 5
Quality is the best! Easy to order and arrived promptly!
Response from Petit-Fernand
Hi Christine, We're glad you find the labels easy to order! Thanks for your feedback ??. Best regards, Chiara, Petit-Fernand
E
Rating: 5 out of 5
Very clear website, lots of choice! I am delighted with my order.
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M
Rating: 5 out of 5
Fast and perfect order
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J
Rating: 5 out of 5
labels hold very well
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L
Rating: 5 out of 5
Very good products. Holds well on clothes.
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J
Rating: 5 out of 5
I recommend this company with my eyes closed. The products are perfect and the after-sales service is top-notch. They are attentive to their customers and their response is fast every time.
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A
Rating: 5 out of 5
Product conforms to the site, good quality and the shipment of my order was very fast. I'm totally satisfied.
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E
Rating: 5 out of 5
My experience has been positive because reliability and inexpensive items are paramount.
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Response from Petit-Fernand
Hello, thank you very much for such a nice review. ?? I am delighted that you enjoyed your articles. I hope to see you again soon at EsIstMeins! Elise, EsIstMeins
V
Rating: 5 out of 5
Fast service, order as expected
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I
Rating: 5 out of 5
Practical, easy to use with playful motifs
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J
Rating: 5 out of 5
Very good impression, fast delivery
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F
Rating: 5 out of 5
The order did not arrive and they solved it as soon as I reported it.
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V
Rating: 1 out of 5
I have been buying labels from Petit Fernand for at least 5 years. Sometimes the order arrives longer than the guaranteed delivery time, but this time I needed the labels for my son's birthday so I paid extra to make sure they arrived on time. Unfortunately, they arrived 4 days late. I didn't even pick them up at the depot. Petit Fernand refunded me the extra shipping costs, but I followed the delivery time and the product was just shipped late. I should have received a refund for the labels as well. Too bad. The product is always beautiful and useful, but this happening created for me.
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Response from Petit-Fernand
Dear Veronica, I am very sorry to hear about the delay and for the inconvenience it caused you. I understand how important it was that the labels arrived in time for your son's birthday. Although we reimbursed you for the extra shipping costs, I completely understand your frustration with the delay in shipping. We always try to provide the best service possible and will take your feedback into consideration to improve in the future. Thank you for your understanding. Sincerely, Chiara, Petit-Fernand
L
Rating: 5 out of 5
I've re-ordered labels from this company several times now as I think they are great quality and price and perfect for my kids' nursery clothes. The stickers make it so easy and fast to label lots clothes and they stay stuck on despite lots of washes! The stickers are also fairly easy to peel off if you wanted to remove to sell clothes on or donate elsewhere. There are also lots of different design choices too. Would definitely recommend!
Response from Petit-Fernand
Hi Laura, Thank you for your kind words! We're so happy you love the quality of the labels ??. Best regards, Chiara, Petit-Fernand
D
Rating: 5 out of 5
Very good name labels. I'm thrilled for the second time in a row and so is my daughter.
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Response from Petit-Fernand
Hello, Thank you very much for your wonderful review! We are very pleased that you are satisfied with our product and service. Your positive feedback really means a lot to us and motivates us to continue to do our best to provide you with the best experience. ?? Have a nice day, Elise, EsIstMeins
M
Rating: 5 out of 5
responsive, attentive and understanding customer service! everything we've come to expect!
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E
Rating: 5 out of 5
Very fast and responsive after-sales service. Thank you
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M
Rating: 5 out of 5
Quickly ordered and quickly received, the labels are very good.
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M
Rating: 5 out of 5
I have ordered repeatedly because I am very satisfied with the quality. In the meantime, I had ordered elsewhere and was disappointed.
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Response from Petit-Fernand
Hello, Thank you very much for your comment. Your satisfaction is our top priority and it is a real pleasure to know that we have met your expectations. ?? See you soon, Elise EsIstMeins
B
Rating: 5 out of 5
Very F i labels
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F
Rating: 5 out of 5
Received very quickly!!! Thank you very much
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M
Rating: 5 out of 5
The labels are very pretty and easy to apply. Order delivered quickly.
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N
Rating: 5 out of 5
Very nice sports bag, nothing to say perfect
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A
Rating: 5 out of 5
Beautiful labels
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J
Rating: 5 out of 5
Super fast delivery!!! and on time.
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