The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Unfortunately, I had a very bad experience. I ordered the labels in late August, with delivery by September 10. The labels never arrived again.
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Response from Petit-Fernand
Good morning Eleonora, Thank you for contacting us and we sincerely apologize for the inconvenience you experienced with the delivery of the labels. We understand how frustrating it can be to have delivery expectations not met. We have offered you two solutions to remedy this mishap and, as per your choice, we have made the refund. We thank you for your understanding and apologize again for the inconvenience. If you have any further questions or needs, please do not hesitate to contact us. Clare, Petit-Fernand
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Ilaria L.
Rating: 5 out of 5
Nice and durable labels. Only downside, shipping in plain moisture-sensitive envelope.
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Ilaria P.
Rating: 5 out of 5
Very nice, simple and durable labels.
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Marjorie
Rating: 5 out of 5
Quality, great price! I recommend it every year and I'm never disappointed. Fast, careful shipping.
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ilenia F.
Rating: 5 out of 5
I got labels for notebooks etc for school.... they are very cute and accompanied by many other stickers!
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Petimat
Rating: 5 out of 5
Super professional! Everything we love! pepite
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V. A.
Rating: 5 out of 5
Quick and well done in the form of a handy little notebook. It fits perfectly and is very pretty, thank you very much.
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Liadanay O.
Rating: 5 out of 5
Punctual..product quality
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Angel
Rating: 5 out of 5
Good product and on-time delivery
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Bobbie
Rating: 5 out of 5
I love the clothing stickers they are fantastic and hold up really well in the wash I have them on my sons school jumpers and trousers and they have the be washed almost every day and the stickers are still holding on strong
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aurore
Rating: 5 out of 5
The labels are the right size and the writing is clearly visible, even with long first and last names. They don't wash off easily, so I don't always have to reapply them, unlike other brands... I like the choice of colors, patterns and writing.
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Ophélie L.
Rating: 5 out of 5
Very responsive customer service in the event of a problem. I recommend it! I won't hesitate to order again.
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Barbara
Rating: 5 out of 5
The booklet with the stickers is great and I was pleased about the extras and the description in this booklet.
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins
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Zaineb A.
Rating: 5 out of 5
Pretty labels??thank you
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Luisa C.
Rating: 5 out of 5
Satisfied with flying colors, very kind and ready to solve any problem
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Leïla T.
Rating: 5 out of 5
My order arrived on time. The labels are exactly as ordered and they fit very easily.
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Kunde
Rating: 2 out of 5
Disastrous experience from start to finish. Never again.
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Response from Petit-Fernand
Hello, We are sorry that the delivery of your order was not successful. We would also ask you to contact Chronopost, who processed your order from our warehouse. Unfortunately, once the delivery has been dispatched, we no longer have any influence over this. Have a nice day, Elise, Customer Service EsIstMeins
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Sophie
Rating: 5 out of 5
Delighted with my first purchase of labels on the site. My son was able to choose the motif and background, much to his delight. The visual effect is very nice and the iron-on transfer is very smooth.
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Lucy
Rating: 5 out of 5
Amazing products !!
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Stéphanie M.
Rating: 5 out of 5
Perfect for CP - Quality labels & correct delivery time.
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Jehanne
Rating: 5 out of 5
I'm delighted with my order, the bag is superb, the labels are the right size and the wooden label is really good quality. My only regret is that the bag is so big, my son will have to be patient to use it because the straps are really long.
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Irene B.
Rating: 5 out of 5
Simple, fast and affordable, and very nice labels.
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Sam
Rating: 1 out of 5
Sent someone else's order.
Response from Petit-Fernand
Hello Samantha, We're very sorry for this mix-up in your order. I see that our customer support has already been in contact with you and has sent out the correct labels for you. We hope you have since received the labels you had ordered, and hope that they are to your liking. Have a wonderful day!
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MK
Rating: 5 out of 5
Simple and efficient website, fast shipping, good quality labels.
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CHIARA
Rating: 5 out of 5
Very nice and durable labels. Arrived within a few days of ordering, in a nice booklet, which collects all the labels and makes sure no sheets are lost.
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Francesca S.
Rating: 5 out of 5
Customer service was very helpful and prompt in responding to my inquiry.
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Natalie
Rating: 5 out of 5
Stickers for clothing are great!!!
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Kamila M.
Rating: 5 out of 5
Well-made labels
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Sally
Rating: 5 out of 5
I've been using Petit-Fernand since my eldest began in nursery school, he is now in secondary school. I've always had prompt service without any issues. The company has always delivered exactly what was ordered.
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LEBRETON
Rating: 5 out of 5
I love the concept and the products are top-notch. Bravo, I recommend it.
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Sally
Rating: 5 out of 5
Wide choice of labels (colors, patterns, fonts). Fast, accurate shipping.
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Niila A.
Rating: 5 out of 5
The labels are incredible, every year I order and I am very satisfied. Thank you so much!
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Roberta A.
Rating: 1 out of 5
It took 16 days to receive the stickers. In these 2 weeks I tried to contact the company by email to hear back but did not receive a reply. Bought from amazon arrived in 4 days.
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Response from Petit-Fernand
Good morning, We are sorry to hear that you had a disappointing experience with our shipment. However, we would like to point out that we have responded to your communications and have proceeded to refund your order, which you have already received confirmation of. In addition, you also received your labels (albeit late). We thank you for your feedback, as it helps us to improve our service. We remain available for further clarification and apologize again for the inconvenience caused. Clare, Petit-Fernand
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Federica
Rating: 5 out of 5
Perfect in everything
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Miriam D.
Rating: 5 out of 5
Always a great service!!! Very durable labels.
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SM
Rating: 5 out of 5
Top tags for marking my daughter's clothes at nursery. Very pretty!
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ChaD
Rating: 5 out of 5
At home, we can't do without it! It's a wonderful invention, and it's such a help.
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Holly
Rating: 5 out of 5
Lovely labels. So neat and practical
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Louise
Rating: 5 out of 5
I bought a snack box, 1 picnic box and self-adhesive clothing labels. The boxes are very well thought-out and of good quality. The labels stay on after washing and are very practical because they are self-adhesive. I had bought others from another well-known site and they didn't hold up as well. I recommend+++.
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Chris F.
Rating: 5 out of 5
Beautiful labels?? at very affordable prices. It took about 10 days to arrive. But it was worth it.
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