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E
Rating: 5 out of 5
I am ordering for 3rd time now and never disappointed. Very good quality and it lasts even washed and tumble dried. Beautiful job ??
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 251 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2 and 5 stars
Reset filtersH
Rating: 1 out of 5
I still haven't received my order, despite being sent this link to review it!
Response from Petit-Fernand
Hello Heather, Our customer support has emailed you to try and resolve this issue. We're very sorry that you've experienced this delay with postal services, and we hope that our solution will be satisfactory. Have a wonderful day!
A
Rating: 5 out of 5
I wasn't sure at first when i saw the ad on Facebook. But they are so prompt and reliable. The quality is great too!
A
Rating: 5 out of 5
Always very happy with this service
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S
Rating: 5 out of 5
Very good quality, holds even when washed, too happy.
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M
Rating: 1 out of 5
No order received
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Response from Petit-Fernand
Hello, Thank you very much for your email. We are sorry that you have not yet received your order. We have contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
H
Rating: 5 out of 5
Fast delivery and very good quality, this is the second time I have ordered for my two sons, I am extremely satisfied
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive review. This touches us deeply. ??? Have a nice day, Elise, EsIstMeins
L
Rating: 5 out of 5
High-quality labels
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K
Rating: 5 out of 5
Brilliant service and quality
B
Rating: 5 out of 5
Royal Mail let us down, taking weeks to deliver. When I contacted Petit-Fernand they sent another set of labels. Very helpful, thank you.
C
Rating: 5 out of 5
Fast shipping and beautiful labels
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A
Rating: 5 out of 5
Perfect. Colors and patterns identical to website. Good quality. Received very quickly. I didn't expect so much :)
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B
Rating: 5 out of 5
Top notch. I recommend it for school etc. It's niquel.
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V
Rating: 5 out of 5
Super satisfied!!! Really beautiful and comfortable labels. I recommend ordering them in advance in case of unforeseen issues with shipping. Serious company with great customer service.
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C
Rating: 5 out of 5
Easy to select designs my son wanted and they look great
R
Rating: 5 out of 5
Quality of the sticker is really good and my daughter loved the stickers.
C
Rating: 5 out of 5
Great labels my children easily identify there items
V
Rating: 1 out of 5
I'm very disappointed, half the iron-on labels come off after 1 or 2 washes. However, they are applied according to the recommendations for use and on simple fabrics (cotton pants, briefs, T-shirts...). I don't recommend them.
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Response from Petit-Fernand
Thank you for your feedback. We are very sorry to hear about this inconvenience concerning your order. We have contacted you to find a solution. Have a nice day, Elise, C-MonEtiquette
G
Rating: 5 out of 5
Beautiful labels
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C
Rating: 5 out of 5
Fab service quick delivery. Lovely designs with a good range and very very sticky! Always buy from you!
N
Rating: 5 out of 5
3rd order for me and I'm still delighted! The labels are very pretty and of good quality. They resist washing without any problem. What's more, I was able to get a promotional code, so it's really great! I recommend it!
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F
Rating: 1 out of 5
Labels delivered in two months, obviously after the need...
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Response from Petit-Fernand
Hello, We're sorry to hear about your late delivery. Unfortunately, we have no influence on Chronopost's service. However, we hope that you will still be able to use your order. Have a nice day, Elise, C-MonEtiquette
C
Rating: 1 out of 5
Disappointed to have received labels that did not stick to the garment, even after waiting for the u rest after sticking. Disappointed because I had already ordered last year and that's why I went back. But very disappointed with my order. Disappointed because they are badly cut
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Response from Petit-Fernand
Thank you for your feedback. We're very sorry to hear about this problem with the cutting of your labels. We have contacted you to find a solution. Have a nice day, Elise, C-MonEtiquette
R
Rating: 5 out of 5
Dealt with the customer service team they were polite helpful.
A
Rating: 2 out of 5
The labels do not hold up to the first wash at 60 degrees.
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Response from Petit-Fernand
Thank you for your feedback. We are very sorry to hear about the inconvenience concerning your order. We have just contacted you to help you as best we can. Have a nice day, Elise, C-MonEtiquette
E
Rating: 5 out of 5
I'm a big fan, I discovered the brand through social networks and I was more than satisfied with my purchase. Fast shipping and great value for money. Highly recommend!
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V
Rating: 5 out of 5
the labels are beautiful, arrives a well bound pad, where , in addition to the labels ordered, there are very nice stickers plus arrived on time indicated, no problem
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G
Rating: 5 out of 5
Great service: helpful, fast and customer-focused ?? Thank you!
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C
Rating: 1 out of 5
The labels come off after just one wash!
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Response from Petit-Fernand
Thank you for your feedback. We are very sorry to hear about the inconvenience concerning your order. We have contacted you by e-mail to help you as best we can. Have a nice day, Elise, C-MonEtiquette
Y
Rating: 5 out of 5
I have used Petit Fernand for years now and will never use another! The labels are perfect for clothing! They stick on so well and have never had any problems at all!
E
Rating: 5 out of 5
Love that you have lots of different options of styles, designs and colours. Fab labels, I have brought from them twice and had no issues.
K
Rating: 2 out of 5
I ordered a drinking bottle as a gift for my nephew. Unfortunately, the turquoise bottle is much greener and the print more yellowish than shown. As the bottle smells quite chemical and the packaging was clearly damaged, we will probably not be ordering from them again. I would have liked to order a bottle for my niece, but the options for the font color don't match the preferred design either.
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Response from Petit-Fernand
Hello, thank you for your opinion. We kindly ask you to contact us by e-mail so that we can find out more details about this problem. Unfortunately, we have not received a complaint from you by e-mail or telephone. Have a nice day, Elise, EsIstMeins
J
Rating: 2 out of 5
Shipping too long, I could not track the order: the site gave it delivered but the item arrived after many days
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Response from Petit-Fernand
Good morning Jennifer, Thank you for contacting us and we sincerely apologize for the inconvenience experienced with the shipment of your order. We understand how frustrating it can be to not be able to track your package and wait beyond the expected time frame. We are committed to constantly improving our services and we greatly appreciate your feedback, which will help us avoid similar situations in the future. We thank you for your understanding. Clare, Petit-Fernand
J
Rating: 5 out of 5
Labels are amazing quality! Clothes labels have been washed multiple times, lunchbox has been in the dishwasher. Stayed on, surpassed all my expectations, especially for the price! Will continue to buy these for my childrens' school lives!
B
Rating: 5 out of 5
Best labels ever.
L
Rating: 5 out of 5
These clothing labes are super easy to use and they stay on. Already on my second batch.
M
Rating: 5 out of 5
Super quality, 2 times that I order and I am very satisfied.
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S
Rating: 5 out of 5
Ordered a few times from here and the products have always been amazing. Dispatch has been quick and would highly recommend.
C
Rating: 5 out of 5
I buy the self-adhesive labels for objects and clothing every year. I'm always so satisfied! Fast shipping and a quality product!
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M
Rating: 5 out of 5
The labels are really great! I'm really happy with the purchase. If you are unsure of what you need, you can order a mixed booklet and that is just a genious way to simplify when ordering labels.