The store consistently delivers on reliability through durable, long-lasting labels that don’t fade or wash off, with many customers noting they hold well on clothing, pencils, and various school items. They praise fast, timely delivery and efficient service, with several reviews highlighting quick responses from customer support and smooth reorders. Product quality and customization are highlighted as strong points, with vivid designs, accurate representations on the site, and a wide range of design options that stay true over years of use. Customers also emphasize overall satisfaction and trust, returning for multiple orders and recommending the store to other parents.
Beautiful labels, great material, easy order and quick receipt
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Response from Petit-Fernand
Good morning Katia,
We were very pleased with your review! Thank you for choosing Petit-Fernand and for sharing your positive experience. We hope to see you again soon! 🌟
Chiara, Petit-Fernand
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Paula M.
Rating: 1 out of 5
following a purchase from 16/02/2025
I have always bought my son's school labels and never had the problems I had with my last purchase. I chose rectangular adhesive labels for clothes and other elongated thermo-adhesive labels. The adhesive ones are a horror, there is no way to peel them off, the plastic protector that covers them does not let you separate them and I had to cut them one by one with scissors, something that had never happened to me with them. A complete disaster. I sent them an email, but they gave me the silence for an answer and now they send me an email to give my opinion... if you had answered my email with an explanation, surely I would not be writing this negative review. Best regards!
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Response from Petit-Fernand
Hello Paula,
We are sorry to read your message.
After our call, I confirm you the shipment of some replacement labels.
In fact, the labels should not be so difficult to remove. It must be a cutting fault, we are sorry. 😊
Good day,
Camille Petit-Fernand
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Anais M.
Rating: 5 out of 5
following a purchase from 26/02/2025
Second gourd purchased, quality products and top-notch after-sales service.
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Bernard A.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very satisfied
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Saccenti B.
Rating: 5 out of 5
following a purchase from 16/02/2025
Beautiful and well-made labels. Resistant to any kind of washing. I have been buying them for years. Excellent purchase!
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Response from Petit-Fernand
Good morning Barbara,
Thank you so much for your review! We are thrilled that everything went well and that you liked our service. Your feedback motivates us to do better and better ✨.
Chiara, Petit-Fernand
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Martignago S.
Rating: 5 out of 5
following a purchase from 16/02/2025
Very nice and practical labels. Fairly resistant to washing. The thermal ones eventually just need to go over them with an iron.
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Response from Petit-Fernand
Good morning Serena,
We are happy that our product met your expectations! Thank you for sharing your positive experience with us. It is always a pleasure to hear that our customers are happy 😊.
Chiara, Petit-Fernand
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Anne-Sophie B.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very nice label, always so satisfied with my orders.
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Maria Luisa L.
Rating: 5 out of 5
following a purchase from 15/02/2025
Amazing.
Response from Petit-Fernand
Hi Maria Luisa,
Thank you so much for your positive review! We are thrilled that you are happy with our product and service. Your feedback means a lot to us 😊.
Chiara, Petit-Fernand
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Charlène G.
Rating: 5 out of 5
following a purchase from 26/02/2025
Perfect as usual!
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Juliette L.
Rating: 5 out of 5
following a purchase from 26/02/2025
This site is great! The labels are all beautiful. I haven't tested them yet, but the look and the price are great.
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Charlotte B.
Rating: 5 out of 5
following a purchase from 26/02/2025
Shipping super fast super quality I recommend
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Samantha D.
Rating: 5 out of 5
following a purchase from 26/02/2025
Delighted with the order
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Charlotte S.
Rating: 5 out of 5
following a purchase from 26/02/2025
The labels are impeccable as usual.
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Sophie B.
Rating: 5 out of 5
following a purchase from 26/02/2025
Satisfied
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Malvavasi S.
Rating: 1 out of 5
following a purchase from 16/02/2025
I contacted the company immediately after ordering because I saw in the summary that the house number was wrong. I never received a response and the package never arrived. It's been a month and a half.
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Response from Petit-Fernand
Good morning Sabrina,
We are very surprised to read your comment. We have responded to your request and, in our last email, confirmed that we have corrected the incorrect address that was provided to us at the time of your order. We will resume the exchange from that communication and will do everything we can to help you resolve the situation. Please check your inbox and we apologize for any inconvenience.
Clare, Petit-Fernand
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Nathalie L.
Rating: 5 out of 5
following a purchase from 26/02/2025
Perfect! Fast and beautiful! Wonderful thanks
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Carole P.
Rating: 5 out of 5
following a purchase from 26/02/2025
Practical and easy to use, I recommend
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Inese F.
Rating: 5 out of 5
following a purchase from 25/02/2025
Easy, fast and very practical
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Sara P.
Rating: 5 out of 5
following a purchase from 21/02/2025
Great!
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Esmahan B.
Rating: 5 out of 5
following a purchase from 25/02/2025
Of course I loved the stickers. Thank you very much for the voucher.
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Sandrine C.
Rating: 5 out of 5
following a purchase from 25/02/2025
Order placed and delivered on time. As requested.
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Perrine H.
Rating: 5 out of 5
following a purchase from 25/02/2025
Perfect
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Jacques B.
Rating: 5 out of 5
following a purchase from 26/02/2025
Top 👍🏽
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Kimberly C.
Rating: 5 out of 5
following a purchase from 25/02/2025
Fast, efficient and good quality. I recommend them!
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Marion P.
Rating: 5 out of 5
following a purchase from 25/02/2025
Irreproachable products and a package full of little touches. Thanks to the team
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Mélanie L.
Rating: 5 out of 5
following a purchase from 25/02/2025
I love this brand, especially the labels for the clothes, choice and quality all there.
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Mélissa F.
Rating: 5 out of 5
following a purchase from 24/02/2025
Thank you for the speedy dispatch of my order and for the quality of your products.
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Aurélie M.
Rating: 5 out of 5
following a purchase from 24/02/2025
Good site
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Leny G.
Rating: 5 out of 5
following a purchase from 25/02/2025
Beautiful colors! Never disappointed in 5 years :)
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Catherine C.
Rating: 5 out of 5
following a purchase from 25/02/2025
fine
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Helene C.
Rating: 5 out of 5
following a purchase from 24/02/2025
Pretty gourd. Solid construction.
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Marion M.
Rating: 5 out of 5
following a purchase from 25/02/2025
The gourd is beautiful except that the writing came off very quickly.
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Farzana I.
Rating: 5 out of 5
following a purchase from 13/02/2025
Excellent product, awesome service!
Response from Petit-Fernand
Hi Farzana,
Thank you for the lovely review! We’re thrilled that you are happy with your order. Your satisfaction is our top priority ✨.
Chiara, Petit-Fernand
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Camille D.
Rating: 5 out of 5
following a purchase from 18/02/2025
Very nice labels, very good quality, I've been ordering for several years, never disappointed.
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Sabina S.
Rating: 2 out of 5
following a purchase from 25/02/2025
I ordered clothing labels. As soon as the garment is washed, they peel off and stick everywhere and anywhere. Not resistant to washing.
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Response from Petit-Fernand
Hello Sabina,
We're sorry to read your message.
Our labels are specially designed to withstand repeated washing.
To help you in this situation, we've just got in touch with you! 😊
Have a nice day,
Camille C-MonEtiquette
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Michele H.
Rating: 5 out of 5
following a purchase from 21/02/2025
Frankly very good customer service I had not received my order. Article sent that I received quickly. Thank you very much
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Rita D.
Rating: 5 out of 5
following a purchase from 15/02/2025
I love these labels. I've been ordering them again and again for 4 years now. I am very satisfied
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Response from Petit-Fernand
How do you do?
Thank you very much for your kind words! We are delighted that our customer service has met your expectations. Your feedback motivates us to continue to do our best.
Have a nice day,
Customer service EsIstMeins
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Laurence B.
Rating: 5 out of 5
following a purchase from 24/02/2025
Fast, practical. Labels as expected, easy to use. Very good value for money.
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Odile S.
Rating: 5 out of 5
following a purchase from 24/02/2025
Great!
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Nadi C.
Rating: 1 out of 5
following a purchase from 14/02/2025
I never got my order. Never received it. How can I ask for jl refund?
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Response from Petit-Fernand
Good morning Chaima,
We are very sorry for the mishap. We have not received any complaint from you regarding the order, but our customer service team will contact you as soon as possible to resolve the situation and assist you in the refund process. We thank you for your patience and apologize for the inconvenience.
Clare, Petit-Fernand
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