The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Fast delivery, well-designed site but low quality product for the high price.
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Response from Petit-Fernand
Hello, We are delighted that you found our site well designed and that delivery was quick. However, we are sorry to hear that the quality of the product did not meet your expectations. We take your feedback very seriously and will share it with our team to improve the quality of our products. If you have any further questions or would like to discuss your experience in more detail, please do not hesitate to contact us. We look forward to providing you with a better experience with your next order. The C-MonEtiquette team
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Betty
Rating: 2 out of 5
I'm disappointed with my experience following a first order on the site that I should have received before the start of the school year. First of all, the parcel arrived completely damaged and opened at the post office with items missing. I had to return the order, thinking that the items had been stolen. The postman advised me to refuse the parcel, which was confirmed by the site advisor I spoke to on the phone. The problem was that the items were out of stock and the consultant didn't mention this to me. What's more, I had to wait 2 weeks to receive my second order, even though it was supposed to be sent without delay (which was promised to me by the site's consultant), but she preferred to wait for the order to be returned incomplete, which is not commercial. As a result, I've been unable to label my child's school supplies for the start of the new school year and have had to complete my order elsewhere.
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Response from Petit-Fernand
Hello, We are very sorry to hear that your experience with our service did not live up to your expectations. We understand your frustration with the situation you have described. We have taken note of your feedback and will pass it on to our team to improve our service. We apologize for any inconvenience caused and for any miscommunication regarding item availability and delivery times. The C-MonEtiquette team
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Tatha
Rating: 5 out of 5
Top product quality Fast delivery to Martinique
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Ludovica K.
Rating: 5 out of 5
This is the second year I have ordered the labels for my daughter and I find them really very comfortable for school. The printing is very good quality and they are quite durable over time. I highly recommend them. Shipping can be a little long, but always within the time frame stated on the website. Overall, a very positive experience. Thank you!
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Claire Barreau
Rating: 5 out of 5
I've been using the labels for my son for 3 years now, and the labels are really great and last a very long time! I highly recommend it and the price is more than reasonable!
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alessandra
Rating: 5 out of 5
Great service and excellent quality! I have been buying from Petit Fernand for years: a guarantee!
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Vanessa
Rating: 1 out of 5
Late shipping. Labels never received for back to school. Waste of time.
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Response from Petit-Fernand
Hello, We're very sorry for the inconvenience you've experienced with your order. Please note that we have already refunded your purchase in full on 06/09, as indicated in our previous exchanges. The C-MonEtiquette team
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CécileF
Rating: 1 out of 5
At first, I bought sticky clothing labels, but they couldn't withstand the dryer. So I opted for iron-on labels, washed at 40, tumble-dried and several labels have already popped off. The same goes for the shoes, the labels don't stand perspiration, a few years ago a transparent label protected the whole thing, unfortunately this label has disappeared and the labels haven't lasted a week.
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Response from Petit-Fernand
Hello, We find it unusual that you have experienced a quality problem with your order. We understand your frustration and would like to resolve this issue as soon as possible. We will contact you directly to discuss the situation and find a solution tailored to your needs. The C-MonEtiquette team
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Ninie
Rating: 5 out of 5
Fast, professional label quality
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Sarah G
Rating: 5 out of 5
Apart from the delay in shipping, I am very satisfied with my order.
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FRANCISCO Angélique
Rating: 5 out of 5
This is the 3rd year I've ordered my son's labels for school. I recommend them and they stick really well?
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Client
Rating: 5 out of 5
Beautiful labels, which fit very well. Received in a few days.
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WALID
Rating: 5 out of 5
Frankly very practical the labels are very beautiful and robust the delivery was hyper fast no bad publicity I am delighted to have trusted my label ????????
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Elodie
Rating: 5 out of 5
Very happy with.my purchase of labels for my children, they hold up superbly.
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client(e)
Rating: 5 out of 5
Very good value for money.
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Daniela Gómez
Rating: 5 out of 5
Great product.
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Alexandra Vandomme
Rating: 5 out of 5
I have ordered several types of products from the store. The kits are just beautiful, big enough to hold all the materials requested. The labels are beautiful. We'll have to see if they last.
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MARQUES
Rating: 5 out of 5
Jen orders every year. It's perfect.
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Marc
Rating: 5 out of 5
Great product. Quickly delivered. Holding up well so far. Would absolutely use again.
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Christelle
Rating: 5 out of 5
Fast handling and shipment too I am satisfied.
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Vicky Morell Garrido
Rating: 5 out of 5
Everything is perfect. The water bottle is great. The bag for clothes too! And the stickers as always.
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Ludi
Rating: 1 out of 5
Two orders zero receipts I'm still waiting
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Response from Petit-Fernand
Hello, We have contacted you privately, because it is indeed abnormal that you have not received your order within the expected time. Please be assured that we are doing our utmost to resolve this problem as quickly as possible and to provide you with a solution. We remain at your disposal for any further assistance, and hope that you will receive your products as soon as possible. Sincerely, The C-MonEtiquette team
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Baboub
Rating: 1 out of 5
Order not received ...? Twice !!!!!
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Response from Petit-Fernand
Hello, Your order has been resent due to the non-receipt of the initial shipment. We hope you have received it correctly this time and that you like the products. The C-MonEtiquette team
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Jennifer Uderso
Rating: 5 out of 5
My second order on the site. I'm delighted. The labels hold up perfectly over time and the designs are too pretty. I love it ;)
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Camille N.
Rating: 5 out of 5
Stunning product! This is the second time I've ordered some sticky labels, they are as durable and sticky as the first time. My daughters loved customising their new labels and even happier to stick them on their school clothes. It was easy to order and arrived well on time.
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VLH
Rating: 5 out of 5
The order arrived as expected and the labels are great.
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Audrey D.
Rating: 5 out of 5
Unfortunately, my parcel arrived damaged and incomplete. Customer service was very responsive and quickly returned my order. Thank you very much.
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Elena Rdg
Rating: 5 out of 5
Really nice and fast delivery. I ordered several kinds of labels and they are all good, easy to use and too cute.
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Laura
Rating: 5 out of 5
Perfect! ?????
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Elodie
Rating: 5 out of 5
Top company, great product quality. I recommend
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Brooke
Rating: 2 out of 5
Fantastic quality, however they come off in the washer which I'm a little disheartened about due to them been for school uniform.
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Louise B.
Rating: 5 out of 5
Brilliant labels , good quality and great colours
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Ayse Kilinc
Rating: 5 out of 5
Perfect nothing to say
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Client
Rating: 5 out of 5
Very pretty labels. I received them quickly. Very satisfied
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Coralie
Rating: 5 out of 5
The labels are as sturdy and cool as ever!
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Virginie REUSSER
Rating: 1 out of 5
I paid a supplement chronopost to receive my labels within 24 hours. I received my order 7 days later! A HONEST!!!
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Lauren
Rating: 5 out of 5
Great customer service. I didn't receive the labels I originally ordered which appeared to be a postal issue as opposed to the supplier's fault. I contacted customer service, received a very quick response & was sent new labels very promptly. Thanks so much, great product I've been using the company for years.
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Marega
Rating: 5 out of 5
This is the second time I've ordered. And nothing to say. The labels are solid and the last ones don't need the ferb
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Starlite
Rating: 5 out of 5
2nd time ordering. First name tags lasted ages, even after being removed from some items and replaced on others. Now reordered for secondary school ????
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Jéssica C.
Rating: 5 out of 5
Very satisfied
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive review. This touches us deeply. ??? Have a nice day, Elise, EsIstMeins
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