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T
Rating: 5 out of 5
Order meets my expectations Good quality and easy to iron on labels
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 276 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2 and 5 stars
Reset filtersC
Rating: 5 out of 5
Order received promptly and as described
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K
Rating: 1 out of 5
Catastrophic delivery time !!!! If I had known this, I would never have ordered here !!!! I ordered 10 days ago and unfortunately nothing has arrived yet. Customer service says it may take until Monday. Today is Thursday. I would have needed the labels by today, so they are now unusable for me as I now have to label them elsewhere.
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Response from Petit-Fernand
Hello, we are very sorry to hear that. We would also like to point out that our General Terms and Conditions clearly specify the delivery times and that you can also view these times when selecting your delivery method. As you can see on your order confirmation, you have chosen standard delivery, i.e. delivery within 10 days. Have a nice day, Elise, EsIstMeins
M
Rating: 2 out of 5
Hello, I can't peel off the labels to stick them on the clothes. I've ordered from you before and this is the first time this has happened. Could you please send me another label. I can help with delivery costs if necessary. I remain at your disposal. Yours faithfully Mrs FOURNIER Mélanie
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Response from Petit-Fernand
Hello Mrs Fournier, We're sorry to hear that you're experiencing difficulties with the labels. To better understand the problem and analyze what may have happened, could you please send us photos of the labels by e-mail or call us directly? This will enable us to find an appropriate solution and help you as best we can. The C-MonEtiquette team
M
Rating: 5 out of 5
Precise, beautiful and fast. All the best!
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C
Rating: 5 out of 5
I highly recommend C-MonEtiquette. Fast delivery, very affordable price. Good quality label (to be seen over time).
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V
Rating: 5 out of 5
Well made products with quality materials and arrived on time. I absolutely recommend the purchase!
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G
Rating: 1 out of 5
I wanted self-adhesive labels and received iron-on labels... probably a mistake on my part but it must not have been very clear...
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Response from Petit-Fernand
Thank you for your feedback. After checking, we confirm that the information and photos on our site are clear concerning iron-on and/or self-adhesive labels. However, we are sorry that this may have caused confusion when you placed your order. Have a nice day, The C-MonEtiquette team
A
Rating: 5 out of 5
Very good, very cute, my daughters loved it.
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L
Rating: 1 out of 5
Unfortunately, I lost the envelope containing the labels because the packaging looks like an ad, so it went in the garbage can!
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Response from Petit-Fernand
Hello Lila, Thank you for your feedback. We're sorry to hear that you accidentally threw away the envelope containing your labels. We'll take your comment about the packaging into account.
C
Rating: 5 out of 5
Very nice labels,arrived on time indicated and at a great price, very nice packaging.
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G
Rating: 5 out of 5
It's great to be able to personalize the labels! Order received promptly.
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Z
Rating: 5 out of 5
Fast shipping and many label options, both in shapes and patterns
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A
Rating: 5 out of 5
Honestly I received my labels on time and they are great!
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M
Rating: 5 out of 5
Lots of choice and the products are of good quality The site is easy to use and the after-sales service efficient I recommend
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C
Rating: 2 out of 5
Unfortunately, I did not have the pleasure of receiving the labels. In the first order already late they kindly sent everything back to me, but this second shipment also failed. I hope to at least receive a refund.
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Response from Petit-Fernand
Good morning Caterina, we sincerely apologize for the inconvenience you experienced. The labels were sent twice, including one shipment made at our expense, and we are sorry that they did not arrive. We wanted to inform you that the refund has already been made. We thank you for your understanding and remain available for any further clarification. Good day, Chiara, Petit-Fernand
D
Rating: 5 out of 5
I have purchased these every year for the passed 7 years for my children going back to school, they are fantastic would not use anything else I would highly recommend to others and have done.
S
Rating: 5 out of 5
easy order validation and fast delivery
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L
Rating: 5 out of 5
It wasn't the first time I ordered and I've always been delighted with the labels and their quality, which is why I recommend them every year. Unfortunately this year I didn't receive them because my postal address hasn't changed, so after contacting customer service, they were professional and will send me my order. So I'm still delighted with c-monetiquettes. That's why I'm giving them 5 stars, despite the little hiccups.
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M
Rating: 1 out of 5
more than 10 days waiting time
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Response from Petit-Fernand
Hello, We have contacted you to help you resolve this issue. Please be assured that we will do our best to find a solution that suits you. Thank you for your understanding, and please do not hesitate to contact us if you have any further questions. Sincerely, The C-MonEtiquette team
C
Rating: 5 out of 5
Simple to choose from, with a wide range of colors and themes to choose from. The little notebooks are practical and easy to use. I'd take back some of the labels, and the delivery time was as I'd been told, which was also very fast. Thank you
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L
Rating: 5 out of 5
Very simple to create, very quick and pretty
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M
Rating: 5 out of 5
Very happy with the bag and labels, order arrived quickly and on time.
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M
Rating: 5 out of 5
The gourds are magnificent
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L
Rating: 5 out of 5
fast shipping... choice of models fair prices
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S
Rating: 5 out of 5
I've been ordering from the site for 3 years now. Everything is perfect, the product, the delivery time.
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E
Rating: 5 out of 5
The labels are really great! On the other hand, the Chronopost and DPD services still suck, they don't respect the deadlines or the packaging. My parcel arrived damaged and open and a week late...!!!!!
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Y
Rating: 5 out of 5
Great labels! Very practical for school. Highly recommended!
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A
Rating: 5 out of 5
Great experience, very simple creation process, really competitive prices and top-notch after-sales service. The range is gradually expanding, and everything is well thought out. One small point to be reviewed: when you click on a model already in the basket to modify it, you're taken to a configuration page with a reset to zero, rather than the model to be modified. This is quite annoying. Best site for your labels, I sincerely recommend it.
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O
Rating: 1 out of 5
Very disappointed with the express delivery delay, representing 30% of the price of my order.
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Response from Petit-Fernand
Hello, We are very sorry for the delay in delivery, especially for an express service. We understand your disappointment, especially as delivery represents a significant part of the price of your order. Unfortunately, although we do our best to guarantee fast delivery times, we are not always able to control the performance of delivery services such as Chronopost. We thank you for your understanding and remain at your disposal for any further assistance. The C-MonEtiquette team
C
Rating: 5 out of 5
Fast turnaround. Very good rendering
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M
Rating: 2 out of 5
Hello labels. Doesn't stick well, even when pressed hard. Peels off quickly with the first wash
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Response from Petit-Fernand
Hello, We are very sorry to hear that the labels are coming off, which is quite abnormal. So that we can understand exactly what has happened and find a solution, could you please contact us with photos of the affected labels? The C-MonEtiquette team
C
Rating: 5 out of 5
product conforms to order delivery on time
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M
Rating: 5 out of 5
Very nice bottle, looks high quality
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Response from Petit-Fernand
Hello, Thank you very much for your great review. It's great that you like the water bottle. Have a nice day, ? Elise, EsIstMeins
S
Rating: 5 out of 5
Very nice labels, exactly as seen
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P
Rating: 5 out of 5
I've ordered thermo-adhesive clothing labels twice from this site. Ordering is rather easy, the labels are made and sent quickly and received in a suitable envelope. The labels work perfectly. The navigation on their website is not the easiest and most user-friendly, but that's a detail. I highly recommend them!
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C
Rating: 5 out of 5
Excellent super responsive and fast I highly recommend and good quality product really not disappointed
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D
Rating: 5 out of 5
Order shipped very quickly! I received it before the start of the school year, even though I placed my order a few days before. Thank you so much!
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A
Rating: 5 out of 5
Great label, fast shipping! I recommend
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N
Rating: 5 out of 5
Fast shipping. Great quality, I will definitely order again!
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