Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 57 652 published reviews

Summary of reviews

The store consistently delivers on reliability through durable, long-lasting labels that don’t fade or wash off, with many customers noting they hold well on clothing, pencils, and various school items. They praise fast, timely delivery and efficient service, with several reviews highlighting quick responses from customer support and smooth reorders. Product quality and customization are highlighted as strong points, with vivid designs, accurate representations on the site, and a wide range of design options that stay true over years of use. Customers also emphasize overall satisfaction and trust, returning for multiple orders and recommending the store to other parents.

Reviews 1, 2 and 5 stars

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J
Jacqueline I.
Rating: 5 out of 5
The choice of products is very important and there's something for everyone in terms of personalization. I regularly buy self-adhesive labels that are machine-washable, as well as gourds, snack boxes and pouches, all of which are of excellent quality. I highly recommend this site. Turnaround times are fast and the after-sales service is top-notch and very responsive.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
S
Sabrina P.
Rating: 5 out of 5
Beautiful, high-quality labels.
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
C
Customer
Rating: 1 out of 5
Not received!!!
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Response from Petit-Fernand
Hello, We're sorry you haven't received your order yet. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
E
Esther
Rating: 2 out of 5
They sent me the labels with some with my daughter's name and others with someone else's, then when they sent me the correct ones they sent them to a delivery point that was far away from where I lived, I will not order any more.
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Response from Petit-Fernand
Hello, Thank you very much for your email. First of all, we are sorry for the cancellation of the order. We sent it to the address you confirmed to us, but we are not responsible for the delivery error of the carrier. Please contact the carrier for more information. Have a nice day, Elise, Petit-Fernand
M
Ml
Rating: 5 out of 5
High-quality labels, both thermo for clothes and classic for objects. Good resistance to washing and drying, so really practical! I highly recommend them, and there's a huge range of customization options. All the best!
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
B
Betty
Rating: 5 out of 5
I have been using your site for more than 6 years to label school items for my two children, and before that kindergarten clothes......you are unbeatable,! Thank you
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Cazaux
Rating: 5 out of 5
Hello, there was a problem with my order after contacting you you were very responsive and had returned my order quickly I thank you for your kindness and your response very fast. I am very pleased with the quality of labels. I will not hesitate to order again. Thank you very much Anissa
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
K
Kathrin G.
Rating: 5 out of 5
Top service! Queries were answered quickly and efficiently and in a very friendly manner! Anytime again - highly recommended!
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins
M
Marie-Camille
Rating: 5 out of 5
I received the labels very quickly in my letterbox. They are always very resistant, top notch!
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
C
Cliente
Rating: 5 out of 5
Very good Practical labels
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
L
Laila C.
Rating: 5 out of 5
Magnificent as usual, top quality, nothing to complain about. I would recommend again and again, never disappointed.
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
M
Manuele M.
Rating: 5 out of 5
The water bottle is very nice and matches the description. The price has increased from the first one I purchased. Timely shipping.
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Kelly S.
Rating: 5 out of 5
Very good quality label and very pretty, I'm satisfied!
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
J
Joelle F.
Rating: 5 out of 5
Order conforms very nice labels fast reception too happy
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
C
Cliente
Rating: 1 out of 5
My order was paid for but never arrived. I contacted support and they never responded. Not recommended.
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Response from Petit-Fernand
Good morning I am very sorry for the problem you encountered. ?? Our customer service team is ready to contact you to ensure assistance. Chiara, Petit-Fernand
G
Giulia
Rating: 5 out of 5
Great products that I highly recommend! I will repeat The order with the second child
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Scarlette A.
Rating: 5 out of 5
All good
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Customer
Rating: 5 out of 5
Very straightforward transaction, quick delivery, low delivery charges, pack included nice little freebies
N
Nicoleta
Rating: 5 out of 5
The labels are very nice and easy to design. This is the second time I have ordered them and I am very happy.
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Irena P.
Rating: 5 out of 5
Perfect, corresponds to the order
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Response from Petit-Fernand
Hello, thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
F
Françoise G.
Rating: 5 out of 5
Very satisfied with my clothing labels.
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
I
Invité
Rating: 5 out of 5
I have been ordering from Petit-Fernand for years and I am always very satisfied. Great variety of items for school and extracurricular material, and of good quality. I love the infinity of designs they have. Fast delivery.
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Lourdes
Rating: 5 out of 5
everything perfect and fast shipping
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Diana G.
Rating: 5 out of 5
Fast delivery, very good customer service
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. This touches us deeply. ??? Have a nice day, Elise, EsIstMeins
S
Sofia
Rating: 5 out of 5
Great customer service
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Lovely day to you, Elise, C-MonEtiquette
A
Anto
Rating: 1 out of 5
Thermoadhesive labels peeling off at first wash. Totally disappointed, never again
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Response from Petit-Fernand
Dear Antonella, Please be advised that our customer service team will contact you soon to resolve this issue. We apologize for the inconvenience. Chiara Petit-Fernand
A
Anabel
Rating: 2 out of 5
They sent it via Mrw to a collection point. Even though I got the email saying it was there, after going 3 times and being told it wasn't there, I was then told it was returned. I wasted a morning talking to Mrw. They said the package had been left at the pickup point and those at the pickup point that they had never received it. I can't waste any more time on this, so I let it go. A pity
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Response from Petit-Fernand
Hello, Unfortunately, we do not have any emails in your name that we can verify. We will contact you for more information. Have a nice day, Elise, Petit-Fernand
A
Amélie L.
Rating: 5 out of 5
Quality labels that look good and hold up well at first glance, to be seen with washings.
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
S
Simona D.
Rating: 5 out of 5
Adorable stickers and impeccable service
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Guest
Rating: 5 out of 5
Great stickers and resolved problem very quickly
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Client(E)
Rating: 5 out of 5
Quality products, meets my expectations. Fast production and delivery. I recommend
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
K
Katty
Rating: 5 out of 5
ALL THE MATERIAL ARRIVED CORRECTLY, VERY NICE AND OF GOOD QUALITY.
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Beatriz
Rating: 5 out of 5
Great. I had to send it a second time xk seur sent it back and great tdo thanks
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De I.
Rating: 5 out of 5
Very satisfied! Gorgeous and durable labels
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Valentina C.
Rating: 5 out of 5
All fantastic!
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Marianne V.
Rating: 5 out of 5
Nice labels, I'll buy some more.
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
V
Vilma R.
Rating: 5 out of 5
Hassle free service without any follow up
J
Jean-Jacques B.
Rating: 5 out of 5
speed
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
S
Sandra
Rating: 5 out of 5
I am delighted, I have already ordered several times and I love the labels. There are to put them on all kinds of things (on clothes, shoes, school things, etc ...) 100% customizable both the color, font, you can put drawings. They come super well presented with extra stickers for the kids. The customer service is spectacular, they immediately attended me and solved my doubts. I will order again without a doubt! 🥰
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Rizzi V.
Rating: 1 out of 5
Very bad experience. I placed two orders for the same labels and neither was delivered. Highly not recommended!
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Response from Petit-Fernand
Good morning Valentina, Thank you for sharing your experience. We are sorry to learn that you encountered problems with your orders and we did not find a message from you with a complaint. If we had received your referral, we certainly would have tried to help you sooner. We care about resolving this situation and will make sure to contact you as soon as possible to find out what happened with your orders. We assure you that we will do everything we can to make it right and improve your experience with us. Clare, Petit-Ferand ?