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M
Rating: 5 out of 5
Easy to order, easy to use and plenty of choice to personalise. My child loves them too
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 57 652 published reviews
Summary of reviews
The store consistently delivers on reliability through durable, long-lasting labels that don’t fade or wash off, with many customers noting they hold well on clothing, pencils, and various school items. They praise fast, timely delivery and efficient service, with several reviews highlighting quick responses from customer support and smooth reorders. Product quality and customization are highlighted as strong points, with vivid designs, accurate representations on the site, and a wide range of design options that stay true over years of use. Customers also emphasize overall satisfaction and trust, returning for multiple orders and recommending the store to other parents.
Reviews 1, 2 and 5 stars
Reset filtersJ
Rating: 5 out of 5
amazing, my kids love it. Save our uniform from been lost ??????????
E
Rating: 5 out of 5
The product is of good quality and the shipping is fast. I have already bought several times and I am very happy.
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P
Rating: 5 out of 5
The labels arrived on time, they are very well made and easy to put on and as a plus, they come in a nice presentation. All excellent.
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F
Rating: 5 out of 5
i have been ordering since both my children were in primary school,now my eldest is in university and my youngest is in process to do his GCSE's next year,these stick on labels have been one of my best discoveries for a better way of life,so convenient,good on the pocket,and very eye catching,i love them,and very sure anyone else discovering them will also become a fan!!!
C
Rating: 5 out of 5
I've ordered from Petit-Fernand before as I love their stickers for my son's school uniform, they really do stay on even after multiple washes and you can personalise them with cute little icons.
L
Rating: 1 out of 5
I have still not received my order - only problem is I made this order from instagram and therefore do not have contact to trace back
Response from Petit-Fernand
Hello, We're sorry you didn't receive your order. We have just contacted you to suggest a solution. Have a nice day, Elise, Petit-Fernand
S
Rating: 5 out of 5
I buy every year now, always fast, on time and accurate
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S
Rating: 5 out of 5
Excellent product and very high company professionalism. My order showed as delivered but had not reached its destination. The company reproduced and sent it, in a very short time, at 0 cost x yours truly.
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J
Rating: 5 out of 5
Super happy with my order ??
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Response from Petit-Fernand
Hello, thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
I
Rating: 5 out of 5
There was a problem with an order that they solved very quickly and at no additional cost. I have been buying your products for some time now and I am very happy with them.
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J
Rating: 5 out of 5
Order processed quickly. Colors exactly as shown on the website. Very serious French company.
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Response from Petit-Fernand
Hello, Thank you very much for choosing us for your order. We are very happy to have been able to offer you an optimal customer experience. ?? Have a nice day, Elise, C-MonEtiquette
G
Rating: 5 out of 5
3rd order and as happy as ever. Fast shipping and the products are charming.
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
L
Rating: 1 out of 5
The labels are nice and the shipment was fast. However, half of the glued labels came off in the first wash.
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Response from Petit-Fernand
Hello, Thank you for your feedback and your complaint email. We are very sorry to hear about this inconvenience concerning your order. We sent you a reply this morning to propose a solution. Have a nice day, Elise, C-MonEtiquette
H
Rating: 5 out of 5
Brill thank you!
D
Rating: 5 out of 5
Impeccable service, I had called about a delivery problem, they rescheduled my order again
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S
Rating: 5 out of 5
Amazing website and labels for my daughter!
C
Rating: 5 out of 5
Amazing products for the price!
C
Rating: 5 out of 5
The best experience with clothing label Very good quality.
A
Rating: 5 out of 5
I ordered the labels for the clothes of my daughter who started the nursery. In addition to the excellent workmanship of the prints, I must remark on the quick delivery. I will definitely buy more material
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N
Rating: 1 out of 5
My first order was exchanged for another, I had to pay extra to receive the package after 10 days (having paid for a delivery enters 4gg) and the contents were not even mine. I was assured of re-sending my order but after another 15 days the package had not even left. I cancelled everything and asked for a refund.
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Response from Petit-Fernand
Good morning Nachos, We sincerely apologize for the inconvenience and order reversal you encountered. We understand how frustrating this situation can be and we are sorry, to remedy this we have sent you an order at our expense. Unfortunately, we did not have control over the shipment, but we did our best to resolve the problem. As you requested, we have proceeded with the refund. We will endeavor to ensure that similar problems will not occur in the future. Thank you for your patience and understanding. Clare, Petit-Fernand
M
Rating: 5 out of 5
Easy to make, perfect finish?
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
M
Rating: 5 out of 5
Very good product and excellent customer service. I have been using this company for couple of years now.
N
Rating: 5 out of 5
Effective product and fast delivery. It's my back-to-school essential
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
D
Rating: 5 out of 5
So easy to use and create and booklet is compact and stickers are great!
G
Rating: 5 out of 5
Fast delivery and good quality items
M
Rating: 5 out of 5
Perfect fit and fast delivery perfect
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
C
Rating: 5 out of 5
Simply fantastic! Durable and very beautiful labels
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F
Rating: 5 out of 5
fast delivery, good product, I recommend
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
M
Rating: 5 out of 5
The delivery was fast, the labels looked great, the color and lettering I really liked and it sticks very well on the garment. I would order it again when I need it.
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G
Rating: 1 out of 5
I ordered on September 12, the package never arrived. Meanwhile, I paid--what more can I say????
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Response from Petit-Fernand
Dear Besmira, Thank you for sharing your experience with us. We are sorry to learn that your package has not yet reached you. We could not find a message from you with a complaint, and we assure you that we would have done our best to help you sooner. We will make sure to contact you as soon as possible to understand the situation and find a solution to your problem. We thank you for your patience and apologize for the inconvenience. Clare, Petit-Fernand
A
Rating: 5 out of 5
I recommend this site. Impeccable shipping, impeccable label, impeccable service.
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
S
Rating: 1 out of 5
New customer (following a friend's recommendation): 1st order: well received and compliant, but payment by credit card debited twice, and customer service wants nothing to do with it, despite the supporting documents provided!
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Response from Petit-Fernand
Hello, Thank you for your feedback. According to exchanges with my colleague, no double payment has been found. The accounting department has indeed done some research, but to no avail. Please contact your bank. Have a nice day, Elise, C-MonEtiquette
G
Rating: 5 out of 5
The best ever!!!a safety!!!
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F
Rating: 5 out of 5
10! Beautiful
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C
Rating: 5 out of 5
Fast delivery, delivered as ordered, good quality
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
M
Rating: 5 out of 5
Very good customer service. The shipping company did not deliver the product and the same day I informed Petit Fernand they sent us another order. In the end I received both. The labels are very easy to stick and seem to be of good quality.
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G
Rating: 5 out of 5
I have been ordering from Petit Fernard for years,very nice labels and very good quality. Very helpful customer service to solve any problem in a quick time. Super recommended.
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B
Rating: 5 out of 5
They are beautiful and personalized
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V
Rating: 5 out of 5
You guys are great, excellent product, we only order with you!!!
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