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A
Rating: 5 out of 5
Perfect new order following a wrong address on my part. Fast delivery at no extra cost. Just perfect.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 57 683 published reviews
Summary of reviews
The store consistently delivers on reliability through durable, long-lasting labels that don’t fade or wash off, with many customers noting they hold well on clothing, pencils, and various school items. They praise fast, timely delivery and efficient service, with several reviews highlighting quick responses from customer support and smooth reorders. Product quality and customization are highlighted as strong points, with vivid designs, accurate representations on the site, and a wide range of design options that stay true over years of use. Customers also emphasize overall satisfaction and trust, returning for multiple orders and recommending the store to other parents.
Reviews 1, 2 and 5 stars
Reset filtersC
Rating: 5 out of 5
The labels to stick on clothes are very practical, easy to read and use. It holds up well in the washing machine (knowing that I wash almost all of it at 60°). I'll use it again for the little one I'm planning to buy.
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D
Rating: 2 out of 5
Stickers come off in the wash
B
Rating: 5 out of 5
yes perfect and very pretty ??
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A
Rating: 5 out of 5
This is already the 4th time I have ordered them, they are beautiful and durable
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E
Rating: 5 out of 5
Super customer service. Unfortunately, the order was lost in the German post. It was taken care of immediately. The Kleberlies are really great. Would order there again at any time
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N
Rating: 5 out of 5
Meets expectations in an extremely short time. Would recommend
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M
Rating: 2 out of 5
The labels are nice and easy to put on, but the problem is that they don't stick after washing in the washing machine. I did follow the instructions for sticking them on, however, and even waited more than 24 hours before putting the clothes in the washing machine.
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J
Rating: 5 out of 5
Very good, good product
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L
Rating: 5 out of 5
The stickers are just as I expected, and the shipping is very fast, I will repeat.
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F
Rating: 5 out of 5
Clear site and great products. Average package wait if you choose the post office...average 10 business days as explained correctly on the site.
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A
Rating: 1 out of 5
I am really disappointed by this site. I have placed several orders and after a few months, all the products have defects - 4 water bottles: the caps are coming off. 2 were birth gifts and therefore only used for a few months. - snack box: the label comes off When I call customer service, they tell me that my order is too long ago... I've tried to explain that the material has only been used a few times, knowing that they were birth gifts. In short, I wouldn't recommend these products and wouldn't order them again!
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. Unfortunately, as my colleague has informed you, the time limit for making a claim on an order is three months from the date of purchase, whether for a return or a refund. Your orders are over three months old. We're sorry we can't help you further. Good day to you, Elise, C-MonEtiquette
A
Rating: 5 out of 5
Fast and easy ordering Fast delivery Price too
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L
Rating: 5 out of 5
Very satisfied with my order, and a little girl happy to have her rabbit gourd with her name on it.
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L
Rating: 5 out of 5
This is my 2nd order and I am completely satisfied with the labels for objects and the labels for clothing.
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O
Rating: 5 out of 5
Perfect, good quality labels, fast shipping, very happy with my purchase!
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E
Rating: 5 out of 5
My order was lost by the carrier and was resent very quickly at no extra cost. I'm more than delighted, very good after-sales service, thank you! What's more, the quality is top-notch and the designs top-notch. I HIGHLY recommend it! And I'll be sure to call on you again for future school years :)
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C
Rating: 5 out of 5
Hello It's just wonderful, this is the fourth year I've ordered from you. It's very practical and good quality. Bonne continuation? don't change a thing, you're perfect.
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A
Rating: 2 out of 5
Faulty stitching. Considering the price, I'm disappointed.
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S
Rating: 5 out of 5
It is not immediate for me to figure out from the Site what kind of labels to order if I want them all different as subjects. But the result is always wonderful. They are beautiful, durable, and the fact that they put a sheet with stickers as a gift is greatly appreciated by the child
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M
Rating: 5 out of 5
Everything went smoothly
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C
Rating: 5 out of 5
Well-constructed, easy-to-use site for creating beautiful labels
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J
Rating: 5 out of 5
Perfect , good quality labels .
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M
Rating: 5 out of 5
I was able to take advantage of a partnership offer with gemo. I've been wanting to try these labels for so long, I'm glad I got the chance. Fast delivery and a personalized product just as I wanted it.
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S
Rating: 1 out of 5
long delivery and nothing fits first wash everything is gone yet well respected the instructions ... disappointed
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Response from Petit-Fernand
Hello, we're sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
S
Rating: 2 out of 5
Very satisfied the 1st time, on this new order the self-adhesive clothing labels are no longer effective at all :(
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J
Rating: 5 out of 5
The labels are beautiful. Well written, nice colors, fast shipping
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P
Rating: 5 out of 5
RAS, product conforms to my order, fast shipping! Satisfied and I recommend ?
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H
Rating: 5 out of 5
I'm so happy! I made labels for my two children. The shipping is fast, very well packaged and the labels are very pretty. Reasonable price. I recommend it!
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A
Rating: 1 out of 5
I ordered it the third week of August and still no order. I put a delivery point that they report and it turns out that it does not exist and the order is returned. They sent it again and it still hasn't arrived. A disaster, I will not order again. When it arrives I don't need it anymore.
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S
Rating: 5 out of 5
I order as I do every year and I'm always very satisfied. Nothing to say
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F
Rating: 1 out of 5
I still haven't received my stickers. It's been over 2 weeks.
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Response from Petit-Fernand
Hello, we are sorry that you have not yet received your order. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
T
Rating: 5 out of 5
Super and how really well??
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C
Rating: 5 out of 5
I was looking for object labels for adults (not only simple but with pattern and color) I found in your shop
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L
Rating: 1 out of 5
I haven't received my labels
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Response from Petit-Fernand
Hello, We're sorry you haven't received your order yet. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
F
Rating: 1 out of 5
Package still awaiting receipt after placing order 20 days ago
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Response from Petit-Fernand
Hello, thank you for your feedback. Your order was resent at our expense on September 19. You will receive it within 8 days. Have a nice day, ? Elise, C-MonEtiquette
L
Rating: 5 out of 5
Responsive, the label holder is very practical, the quality of the paper and glue is great. Just on the site the colors were not really those received (see even visu when ordering) Very happy with this discovery! Thank you
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P
Rating: 1 out of 5
I received the shipment after a week,I paid the surcharge for expedited shipping, you forced me to enter the pickup point, the courier instead of leaving it at the pickup point was looking for my residence
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S
Rating: 5 out of 5
Very fast shipping
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L
Rating: 5 out of 5
This is the second time I have ordered and they are great. La Aderencia
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