Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 58 062 published reviews

Summary of reviews

The store consistently delivers on reliability through durable, long-lasting labels that don’t fade or wash off, with many customers noting they hold well on clothing, pencils, and various school items. They praise fast, timely delivery and efficient service, with several reviews highlighting quick responses from customer support and smooth reorders. Product quality and customization are highlighted as strong points, with vivid designs, accurate representations on the site, and a wide range of design options that stay true over years of use. Customers also emphasize overall satisfaction and trust, returning for multiple orders and recommending the store to other parents.

Reviews 1, 2 and 5 stars

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Em
Rating: 5 out of 5
As a loyal customer, I'm as satisfied as ever. The ordering process is simple, the delivery fast, the labels are of excellent quality and the children are always very happy to receive the little booklet with the additional stickers to decorate their things.
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Client(E)
Rating: 5 out of 5
Products ordered received on time. Beautiful labels. Would recommend.
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Laurent Laura
Rating: 5 out of 5
I ordered a personalized water bottle, but unfortunately the design was quickly damaged. I reported it to customer service, who were top notch! Cmonetiquette deserves 5 stars not only for their products but also for their customer service. As a buyer, this is the kind of service we want, and for that alone I thank you! There are still companies that strive for customer satisfaction, and I really appreciate that!
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Elodie Schaefer
Rating: 5 out of 5
Like every year I order on your site. Fast and careful delivery, thank you very much!
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Chanel De Roeck
Rating: 5 out of 5
Super I received my labels they are top
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Patricia J.
Rating: 1 out of 5
I ordered 2 months ago now and I still haven't received them. I send an email to customer service and they replied in a different language so have to Google translate late it. They then re sent my order but I still haven't received them and that was a month ago.
Response from Petit-Fernand
Hello, We indeed resent your order at our expense, and since you did not receive this second order, we refunded your order. Could you please tell us what we could have done to make your experience with our customer service more satisfactory? We did everything we could to help you despite these issues with the delivery... Have a lovely day, Sarah- Petit Fernand
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Françoise Jourdain
Rating: 5 out of 5
Exactly as suggested. Very pretty and practical. Order arrived promptly.
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Henoud Rana
Rating: 5 out of 5
Top! Nothing to say?
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Mantellini V.
Rating: 5 out of 5
Delivery in a few days and perfect labels!
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Sophie
Rating: 1 out of 5
Order a child's water bottle with straw. This well-sealed gourd leaks if it's not put straight in the bag! Unthinkable for a children's bottle - a useless purchase! Too bad
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Response from Petit-Fernand
Hello, It's with regret that we read your message. Our water bottles are normally completely watertight. In order to understand your problem and provide you with a solution, we have just contacted you by e-mail. Have a nice day, Camille C-MonEtiquette
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Meg
Rating: 5 out of 5
Very serious and quality. I will recommend this site. What's more, they have some very nice little touches, such as free stickers for the child. The order arrived in good time
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Sarah
Rating: 5 out of 5
Lovely labels, well presented with easy instructions and quick delivery to UK.
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Valentine Emorfopoulos
Rating: 5 out of 5
Second time I've chosen c-monetiquette and I'm as satisfied as ever. We've been using them for years now, they hold up well, everywhere, are pretty and qualitative.
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Morgane Gregoire
Rating: 1 out of 5
We still haven't received our order placed on August 8 for 57 euros, and back-to-school is only a week away. Where is my order?
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Response from Petit-Fernand
Hello, We are sorry about this delivery anomaly by the carrier. We hope that the second shipment we have set up will arrive as soon as possible? Have a nice day, Camille C-MonEtiquette
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Mme Depecker Françoise
Rating: 5 out of 5
Fast and efficient. Excellent service
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Sylvie Pivard
Rating: 5 out of 5
I'm used to ordering from this site, it's simple, fast and I always receive what I order.
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Aurélie E
Rating: 5 out of 5
Pretty labels that are very practical for marking clothes. They hold up very well even after several washes. I have renewed my order for this fall.
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Jovana I.
Rating: 5 out of 5
I love it! They are so so cute! And good quality as well! This stickers are practical, durable, nice, and what is the best they are not expensive and you can personalized them! I do recommend!
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Agostinelli Véronique
Rating: 5 out of 5
My daughter has been ordering labels since her daughter started nursery school. My granddaughter is entering first grade this year and I placed an order to mark her school supplies. We are always satisfied with the quality of the labels and my little girl is very happy with the colors and patterns. Thank you so much. It's an extraordinary time saver! I have recommended your site to other grandparents.
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Delphine Brault Blino
Rating: 5 out of 5
Having tested other etiquette brands, I find that this brand holds up better on clothes and pencils.
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Claudia
Rating: 5 out of 5
I purchased both item and garment labels, fantastic both, excellent quality and sent inside a booklet with free stickers for the kids! The first order was lost and they were immediately helpful in solving the problem by offering me either a refund or a reprint, I chose the latter and am happy with it. I will definitely purchase more
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Audrey Rouillet
Rating: 5 out of 5
Everything is perfect
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Melodie Lemoule
Rating: 5 out of 5
It meets our expectations. It is very reactive in case of complaint and fully meets our expectations.
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Mme Julie Durand
Rating: 5 out of 5
The labels look nice and clean on clothes and objects. Recently made, so I'm waiting to see how it holds up over time, especially with washing.
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Veronika
Rating: 5 out of 5
Quick delivery, beautiful stamps. I haven't washed the clothes yet.
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Mégane Jourdan
Rating: 5 out of 5
Delivered quickly and the labels are very well made and reasonably priced.
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Stéphanie Spimpolo
Rating: 5 out of 5
Very happy with these personalized labels for back to school?
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Anaïs Dg
Rating: 5 out of 5
Easy to order
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Mathilde
Rating: 5 out of 5
Always satisfied with the labels. Very good quality. This year, I had to restock for CP and Petite Section. I therefore opted for a free choice of sizes. Fast delivery, very good quality
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Customer
Rating: 5 out of 5
Easy to navigate website, everything is clear and easy to pay. Smooth all the way through to delivery.
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Marine
Rating: 5 out of 5
2nd time I order. Small printing problem as I ordered for two children. The 1st order was for the little section and I got labels for the whole kindergarten. The labels are very resistant and my son's clothes still have the labels. For the 2nd order I called the after-sales service, very reactive, 1 week later I had the missing board. Thank you for making our lives easier when we have to label clothes and school supplies, especially when we have several children.
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Emmanuelle Pereira
Rating: 5 out of 5
Quick and easy ordering
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Christel Blasco
Rating: 5 out of 5
Bag very well made nothing to say
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Marie
Rating: 5 out of 5
Easy, fast and top label
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Manon Bonnet
Rating: 2 out of 5
2 flasks ordered, 1 leaked once closed and the second was not aligned once the cap was closed with the first name! Another one was sent back but the printing wasn't very careful, it's missing in a few places...and the problem remains the same! I'm very disappointed
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Response from Petit-Fernand
Hello Manon, We are very sorry for the inconvenience concerning your order. Our customer service has contacted you to try and find a solution. Have a nice day, C-MonEtiquette customer service.
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Sharon Cornu
Rating: 5 out of 5
Fast and equal to my order, just a little small but it will do the job!
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K F.
Rating: 5 out of 5
I've ordered for the past five or more years and am always impressed. Great products at a good price and always received quickly. I wouldn't go anywhere else for my children's name labels!
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Pauline
Rating: 5 out of 5
Order a personalized water bottle
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Nanoumatteolana
Rating: 5 out of 5
Perfect label I order them every year never disappointed
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Sarah
Rating: 5 out of 5
Fast and uncomplicated delivery, good quality and really good adhesion. I am very satisfied and will certainly order some again. ??
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Response from Petit-Fernand
Hello, thank you very much for your loyalty and trust. Have a nice day, ?? Elise, ItIsMine