The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Good morning Francesca, Thank you so much for sharing your experience. we are glad you are satisfied! The tem of Petit-Fernand wishes you a good day!? Chiara Petit-Fernand
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CECILE foulon
Rating: 5 out of 5
Nickel order received quickly
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Response from Petit-Fernand
Hi Cécile, We're delighted and hope it meets your expectations :) Have a nice day, Camille C-MonEtiquette
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Francesco B.
Rating: 5 out of 5
Very interesting customizations, honest price and great delivery time
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Response from Petit-Fernand
Good morning Francis, We are glad to hear that you are satisfied with the products and customizations diponibile. Thank you for your trust! ?? Good day, Chiara Petit-Fernand
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EMMANUEL MANCIOT
Rating: 2 out of 5
Hello Not very happy with delivery times. I paid more than 9 for a delivery in 24h00 before 18h00 tonight. I placed my order on 08.11 and in the package tracking it tells me the 10th or 11th. In any case the 24h00 will be exceeded...
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Response from Petit-Fernand
Hello Emamanuel, We are very sorry that Chronopost did not respect the delivery time indicated. Please email us at [email protected] so that we can help you. Have a nice day, Camille C-MonEtiquette
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Cristina
Rating: 5 out of 5
Very good service! And if you have problems with your order they solve it quickly and efficiently.
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Response from Petit-Fernand
Hello Cristina, We are very pleased with your message? Thank you ! Hello, Camille Petit-Fernand
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Corinna P.
Rating: 5 out of 5
Really friendly, and really quality products
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Response from Petit-Fernand
Good morning Corinna, Thank you for your comment, we are really pleased that you are satisfied with our products and their qality and that you are happy overall with your experience with us. ?? See you soon, Chiara Petit-Fernand
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Naihua Yeh
Rating: 5 out of 5
"My order arrived very late" was the complaint I made when I sent the email to customer service. As Murfy's law, the package arrived the next day, and while on top of that a few minutes later with the package in my hand, I received the notice "your order has been shipped." again... I told what has happened and how to pay the ones they have sent again, but I have only received the reply "Keep both of them as gifts." It has been a super nice experience. Thank you very much, Petit-Fernand.
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Response from Petit-Fernand
Hello, Thank you from the bottom of my heart for your message? Let's hope that everything is to your liking :) Have a great day, Camille Petit-Fernand
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Liz Karen Toledo Fernández
Rating: 5 out of 5
All good only that I ordered it urgently but there was a delay, I got my money back for the fast shipping but it was a shame not to use it when I needed it and improvise.
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KTD
Rating: 5 out of 5
Bought these last year and I love these labels loads of design choices, they are very good quality, do not fade and stay on clothes wash after wash. Repurchased this year and am not disappointed.
Response from Petit-Fernand
Hello Karen, We are delighted that our products continue to meet your expectations. Your opinion is very important to us. Have a lovely day ?? Chiara Petit-Fernand
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Silvia G.
Rating: 5 out of 5
Most efficient service
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Response from Petit-Fernand
Good morning Silvia, We are very happy that your experience with Petit-Fernand was 5stars :) We thank you for your trust. I wish you a good day ? Chiara Petit-Fernand
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CINTIA BLASCO CLEMENTE
Rating: 1 out of 5
The shipping was a real disaster, it took me about 1 month to receive it, I do not recommend it.
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Response from Petit-Fernand
Good morning Cintia, We are sorry to hear that Correos delivered your order so late. We hope you are still satisfied with our products. Have a nice day, Camille Petit-Fernand
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DIDIER BATTU
Rating: 5 out of 5
The little ones were delighted with their snack box, with its beautiful products.
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Response from Petit-Fernand
Hello Didier, We are delighted to have delighted the children :) A lovely day, Camille C-MonEtiquette
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Ilenia L.
Rating: 5 out of 5
Very serious company and helpful in solving problems. I purchased both the labels and the water bottle and I must say that after some time and several washes all their Products are really the top.
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Response from Petit-Fernand
Good morning Ilenia, Thank you very much for your positive comment. We are really glad that you are satisfied with your order and that the customer service was dispinable in solving the problems. We thank you for your trust. ?? Good day, Chiara Petit-Fernand
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Justine Le bras
Rating: 5 out of 5
Super happy
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Mandy Matot
Rating: 5 out of 5
I am pleased with both the products and the speed with which I received my order. The telephone service is friendly, attentive and gives good advice. Thank you
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Response from Petit-Fernand
Hello Mandy, Thank you for your message? We're delighted you like our products! Have a nice day, Camille C-MonEtiquette
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Carolina Schmale
Rating: 5 out of 5
I love Petit Fernand! This is the second time I buy labels for my daughter's clothes and objects. For the second order I had a problem with the shipping but they have solved it in the best way and with a first class service. I will definitely buy from them again.
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Response from Petit-Fernand
Hello Carolina, It's a pleasure to read your message? Thank you very much for your confidence ! Have a nice day, Camille Petit-Fernand
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alexandra rabusseau
Rating: 5 out of 5
Beautiful snack box. It looks great!
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M. KORELL christophe
Rating: 5 out of 5
After a 1st shipment that didn't arrive, for X reasons, the customer service was reactive and top notch. Second shipment arrived very quickly.
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Gaëlle Salmon Bietry
Rating: 5 out of 5
This is the second time I've ordered and I'm still satisfied with my order. My little boy loves having new labels for his clothes, objects..... Then the ones that come with it make someone happy? thank you very much!
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Response from Petit-Fernand
Hello Gaëlle, We're delighted that you like our labels so much? Thank you for your confidence! Have a nice day, Camille C-MonEtiquette
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Zanabou Maoulida
Rating: 5 out of 5
Hello, my children are very happy with the water bottles printed with their first names and the chosen images. Thank you very much.
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Response from Petit-Fernand
Hello, thank you for your message! We're delighted that your children like our gourds? Have a nice day, Camille C-MonEtiquette
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Ophélie
Rating: 5 out of 5
I ordered self-adhesive textile labels and 2 personalized lunchboxes for children. Not only are the products aesthetically pleasing, they are also of very high quality. I'm delighted with my purchases and won't hesitate to order from this site again. What's more, delivery was fast. In short, only +++++ :)
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Response from Petit-Fernand
Hello Ophélie, Thank you very much for your message? It's a real pleasure to read you! Lovely day, Camille C-MonEtiquette
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Jessica H.
Rating: 5 out of 5
I am delighted with the products. This is the second time I've ordered. The lunch box still holds up after 3 years and the name labels are also great!
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Response from Petit-Fernand
Hello Jessica, thank you very much for your order and your great review! We are delighted that you like the quality of our products. We look forward to your next purchase. ?? Have a nice day, Elise, EsIstMeins
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Zoey8
Rating: 5 out of 5
Great site, wonderful labels!
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Miss Y.
Rating: 5 out of 5
Easy to use website Responsive customer service via email Great quality stickers
Response from Petit-Fernand
Hi Yasmina, Thank you for your feedback. We are happy you are satisfied with our product and that your overall experience with Petit-Fernand was more than positive. Thank you for your trust. Have a lovely day ?? Chiara Petit-Fernand
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Keissy Vado
Rating: 5 out of 5
Super I recommend A 200%.
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Response from Petit-Fernand
Hello Keissy, Thank you very much for your confidence? Beautiful day, Camille C-MonEtiquette
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Marie
Rating: 1 out of 5
i placed an order on august 19. i contacted customer service again. i received no explanation or apology. ten days ago i received an e-mail informing me that the order had been dispatched. but to this day i still haven't received it. this is unacceptable. After posting this negative comment, I finally got a response from customer service. It's not just a postal problem, since it took two months from the time my order was validated to the time it was dispatched. As a reminder, it was two boxes of snacks and a book of labels that I was supposed to receive before the start of the school year on September 4!
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Response from Petit-Fernand
Hello Marie, I'm sorry to read your message, but unfortunately it's a postal service delivery anomaly. We have tried to contact you by phone in order to help you as soon as possible. Good day, Sandra C-MonEtiquette
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Frany Icard
Rating: 5 out of 5
Perfect products, excellent communication. I am very pleased
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Pellerin
Rating: 5 out of 5
Product as described and ideal for identifying my child's clothes and belongings. Customizable to suit your child.
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Response from Petit-Fernand
Hello, Thank you for your feedback :) Lovely day, Camille C-MonEtiquette
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Marine
Rating: 5 out of 5
Great, fast shipping, fits well on clothes and is so cute!
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Esther Rocher Contreras
Rating: 5 out of 5
Friendliness and speed, and in case of shipping failure they solve it and good quality.
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Response from Petit-Fernand
Dear Esther, Thank you very much for your message ! We are very happy to read it. Hello, Camille Petit-Fernand
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Christine
Rating: 5 out of 5
Beautiful bottle, easy to customize and was shipped quickly. The cap is a little difficult to open and close, so we always have to open the bottle for our child. Otherwise great.
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Response from Petit-Fernand
Thank you for your order and your review. We are sorry that the clasp is difficult to open. ?? Please do not hesitate to contact us by email to give us more details and we will offer you a solution. Have a nice day, ???? Elise, ItIsMine
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Annarita
Rating: 5 out of 5
excellent parcel arrived by registered mail
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Response from Petit-Fernand
Good morning, thank you very much for your comment. We are glad that you are satisfied with our product. ?? I wish you a good day, Chiara Petit-Fernand
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Jean Jacques Cellard
Rating: 5 out of 5
Efficiency, responsiveness, customer focus
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Isabelle J.
Rating: 5 out of 5
Fast delivery and quality products.
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Ursula Alidor
Rating: 5 out of 5
Very satisfied with the items
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Claudia
Rating: 5 out of 5
The product ordered is beautiful and of excellent quality. The setup was very easy. I will purchase again
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Response from Petit-Fernand
Good morning Claudia. We are very happy that you liked our product and are satisfied with it. Have a good day ?? Chiara Petit-Fernand
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MIa
Rating: 5 out of 5
great products, lots of possibilities for custom creation, easy to use site
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Response from Petit-Fernand
Good morning Miriam, thank you for your comment. We are glad you are satisfied with the product and that navigating our site was easy. ?? Good day, Chiara Petit-Fernand
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ELEONORA
Rating: 5 out of 5
Beautiful that you can customize everything you need for kindergarten with the same theme. Beautiful themes, carefully done in colors and images. Great fabrics and good quality printing of the figures. Adhesive labels are very good and do not come off, also very good thermo-adhesive ones that are also easy to apply and very resistant to machine washing. The water bottle made of excellent materials and with spout easy to use for drinking and with leak-proof seal.
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Response from Petit-Fernand
Good morning Eleonora, it is a pleasure for us to know that your experience with our products has been positive. We thank you for your trust and for sharing your opinion. Have a great day ?? Chiara Petit-Fernand
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Claire Zaccardelli
Rating: 5 out of 5
Great to be able to order just the gourd stoppers! And I'm glad you're no longer using Chronopost for delivery!
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Lesley H.
Rating: 5 out of 5
Awesome products, good quality and design. Personalisation well done and looks like its permanent and printed to last. Really pleased.
Response from Petit-Fernand
Hi Leasly, thank you very much for your feedback. We are delighted to hear that you liked our products and appreciate their quality. Have a lovely day ?? Chiara Petit-Fernad
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