The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Beautiful labels!!! They arrive on an envelope inserted in a booklet with excellent explanations on how to attach them!Just as I wanted them! Easy to apply and very durable even with frequent use of the 'dryer! I will definitely be getting more!!! Thank you Petit -Fernand
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Adelina V.
Rating: 1 out of 5
I've placed an order more than a month ago and still didn't receive it.
Response from Petit-Fernand
Hello Adelina, we are sorry to hear you still haven't received your order. We couldn't see any previous request made to us via the contact form or by telephone, so we have now contacted you by email to offer solutions. We are looking forward to hearing from you. Jessica, Petit-Fernand
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Jennifer
Rating: 2 out of 5
Long processing and delivery times
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Response from Petit-Fernand
Hello, We are sorry that the delivery time took longer than expected. We have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, ? The EsIstMeins Team
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Beatriz Cerdan rovira
Rating: 2 out of 5
Very cute bags The labels are not good even if we have followed the instructions to the letter.
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Response from Petit-Fernand
Good morning, We are delighted to hear that our bags are to your liking. As for our labels, it is not normal for them to have peeled off. We will contact you to help you. Hello, Camille Petit-Fernand
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Sabrina
Rating: 5 out of 5
This is the second time I have purchased the school stickers for little girls. They stick well and are very durable in addition to being cute and nice to personalize. This time I wanted to try the thermoadhesive labels for clothes and I can confirm that they are great, even after washing!!! The protective ironing sheet and directions are provided. Also perfect shipping, no delays. Arrived on schedule.
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Maria Sardon
Rating: 1 out of 5
I did not receive the product I purchased
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Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly on the part of SEUR. We have just contacted you to help you with this situation. Hello, Camille Petit-Fernand
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paolo C.
Rating: 5 out of 5
I had a problem with shipping...promptly resolved with excellent professionalism and care for the customer..thanks to customer service especially the very kind Chiara.
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Response from Petit-Fernand
Good morning Paul, thank you very much for your comment regarding customer service. The opinion of our customers is important to us. Chiara
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Linda González Proaño
Rating: 1 out of 5
I have not received anything, and no one contacts me after several attempts to contact me.
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Response from Petit-Fernand
Good morning, We are sorry for this anomaly of delivery by Correos. We will contact you this morning to help you as soon as possible. Hello, Camille Petit-Fernand
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Flora
Rating: 5 out of 5
Everything went very smoothly. I had a reception problem with LaPoste and the service was very understanding. I highly recommend this site.
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Federica
Rating: 5 out of 5
Labels well made and arrived in very short time
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Sonia Lozano
Rating: 5 out of 5
I had a problem with the delivery and they solved it quickly and satisfactorily.
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Response from Petit-Fernand
Hello Sonia, Thank you very much for your message ? Hello, Camille Petit-Fernand
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Nader A.
Rating: 5 out of 5
Everything is great I can only recommend it.
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Response from Petit-Fernand
Thank you for your order and your rating. ? We wish you a nice day. Elise, ItIsMine
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Sonia Oli
Rating: 5 out of 5
They are great and although they took a while to arrive, now that I have them I love them.
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Response from Petit-Fernand
Hi Sonia, We are delighted to hear that you like them! ?? Good morning, Camille Petit-Fernand
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Iry T.
Rating: 5 out of 5
I am always super satisfied with the quality and selection.
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Response from Petit-Fernand
Thank you for shopping with us and for your review. We are very pleased that you are satisfied with our products. See you soon for another order! ? Have a nice day, Elise, EsIstMeins
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Eleonora A.
Rating: 1 out of 5
My order never arrived
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Response from Petit-Fernand
Good morning Eleonora, one of our operators will contact you within the day to find a solution together. Good day, Chiara Petit-Fernand
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Delphine Roge
Rating: 5 out of 5
Always great! I use the labels all the time for objects, clothes and shoes. Nothing moves even in the dishwasher or washing machine/dryer. This year I also ordered some lunch boxes and they look great! Fast and free international delivery, a real plus!
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Response from Petit-Fernand
Thank you very much for this great feedback! We are delighted that you like our products ;) Have a nice day? Luce C-MonEtiquette
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Manuela M.
Rating: 5 out of 5
Excellent and durable products. Customer service is excellent. Serious and professional company, helpful and efficient staff. Highly recommended!
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MOSER Claire
Rating: 5 out of 5
The principle is very appealing. The offer is very interesting, with a variety of products.
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Beatriz Benítez García
Rating: 2 out of 5
Worse than I expected. The tuper very expensive for the drawing and the name to be a sticker instead of coming engraved on the plastic. A disappointment.
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Response from Petit-Fernand
Good morning, We are sorry to hear that our snack box does not match your expectations. We do use stickers so that you can also change them once your daughter grows up according to her tastes. Do not hesitate to contact us for more information about our products. Hello, Camille Petit-Fernand
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Invité
Rating: 2 out of 5
I'm very disappointed because at first glance everything looks great, the labels stick easily (I do it with my son), the pattern is pretty, the size practical to stick but at the 1st wash big disappointment because most of the labels have peeled off and collected anywhere on the clothes or even in the washing machine ....
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Response from Petit-Fernand
Hello, I'm very sorry to hear that you're having problems with your labels. It's not normal for them to come off if the instructions have been followed correctly. I've just contacted you to discuss the problem! Have a nice day? Luce C-MonEtiquette
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María Jesús
Rating: 5 out of 5
Quality product
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Micaela Montagna
Rating: 1 out of 5
The delivery of the stickers takes a long time, more than the time they put, to me they arrived late and already for my child in his nursery they did not help me, because they had to use others.
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Response from Petit-Fernand
Good morning, We are very sorry for this delay on the part of Correos. We hope that everything is still to your liking. Good morning, Camille Petit-Fernand
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Cgm
Rating: 5 out of 5
Very good quality. Also a very fast customer service and claims service.
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Response from Petit-Fernand
Good morning, Thank you very much for your message ! Hello, Camille Petit-Fernand
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cynthia langoiroux
Rating: 5 out of 5
Perfect fast delivery
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Valentina C.
Rating: 1 out of 5
The goods never reached me
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Response from Petit-Fernand
Good morning Valentina, we are very sorry that you did not receive your order. We promptly refunded your order as you requested. See you soon, Chiara Petit-Fernand
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Le Roux
Rating: 5 out of 5
Very fast shipping! Easy to personalize and I'm very pleased with the quality. The gourd is really very pretty
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Lixy Carolina Fermin Montilla
Rating: 5 out of 5
They are kind and respectful, their labels are very nice, of high quality and they last a lot on objects and clothes of all kinds. I love them, I always order for my son and myself.
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Response from Petit-Fernand
Hello, We are very happy to read your message ! Thank you very much ? Good day, Camille Petit-Fernand
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AnC
Rating: 5 out of 5
Everything fast and very good
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Santiago Romeu
Rating: 2 out of 5
Product not yet received. The order was placed on September 4th and as of September 28th has not yet been received.
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Response from Petit-Fernand
Good morning, We are sorry to hear that Correos has not delivered your order yet. We will contact you today to help you. Good morning, Camille Petit-Fernand
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Emily
Rating: 5 out of 5
Really good quality. I've used the stickers, shoe stickers, iron on stickers and the ones for items. They go through the dishwasher, the tumble dryer and stay on really well. It's nice that you can customise them too with a little picture and different colours, which my children love. We've used these stickers for a few years now and haven't really looked back.
Response from Petit-Fernand
Hello Emily, Thank you so much for your message ! We're delighted you like our products ?? Kind regards, Camille Petit-Fernand
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FEDERICO F.
Rating: 1 out of 5
I DID NOT GET THE PACKAGE I ORDERED
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Response from Petit-Fernand
Good morning Federico, we are very sorry for this anomaly and that you did not receive your order. We have in fact proceeded to refund you inegrally for it. Good day, Chiara Petit-Fernand
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Iryna Krit
Rating: 2 out of 5
Hi, I paid almost 10 euros for fast shipping, i.e. 24-48 hours, and the stickers arrived after a week, when I no longer needed them.
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Response from Petit-Fernand
Good morning, We sincerely regret that SEUR has missed the delivery time. We have reimbursed you for the shipping costs. Hello, Camille Petit-Fernand
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Ro
Rating: 5 out of 5
Quality labels. After a few uses they are still intact :)
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Carlo
Rating: 5 out of 5
Very professional and excellent quality
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CARIN
Rating: 5 out of 5
Very kind, helpful and great products
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Aylin
Rating: 5 out of 5
Great, varied selection of motifs and free design. Everything can be customized. The name badges come in a kind of book, which I really liked. They feel high quality and have stuck really well so far. Shipping took a little longer, but everything arrived as ordered and the price was right too.
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Response from Petit-Fernand
Thank you very much for this review, which is very important to us. We are very pleased to hear that everything went well and that you like our products. ? See you soon for your next order! Have a nice day, Elise, EsIstMeins
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Loredana C.
Rating: 5 out of 5
The labels are beautiful....and they don't come off really a great product
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Francesca P.
Rating: 5 out of 5
My shipment had been lost. The service center followed up with me and solved the problem promptly and extremely courteous. Very serious company. Thank you
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Carolina Saavedra Guerra
Rating: 5 out of 5
Perfect supply and presentation
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Teresa
Rating: 5 out of 5
There was a delay with my order and they helped me resolve it quickly.
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