Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 244 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2 and 5 stars

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Bree
Rating: 5 out of 5
The sticker book is a well thought out idea and makes everything so easy to use. Really liked the packaging
Response from Petit-Fernand
Hello, It's a pleasure to read your message! Thank you for your trust ?? Have a nice day! Camille Petit-Fernand
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Ashleigh H.
Rating: 2 out of 5
Very bad labels, sticks ok on things like bottles but labels on clothes have all come off in the washing machine. Do not recommend especially for uniform. Also delivery takes about 3 weeks not the estimates 10 working days
Response from Petit-Fernand
Hello Ashleigh, we are sorry to hear the labels all came off in the washing machine! Make sure you are using uniform/clothing labels on clothing, and not object labels, as per ordered, as the glue isn't the same and won't hold as well on clothes. For any further quations, do not hesitate to contact our customer service. Jessica, Petit-Fernand.
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Mana Sánchez
Rating: 2 out of 5
The stickers were very good, they met my expectations, but the shipping service was pretty bad. I paid for fast shipping in 48 hours and the stickers arrived 8 days later (when they arrived I didn't even need them...) it's better to take the normal shipping even if they take a month to arrive.
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Response from Petit-Fernand
Good morning, We are delighted to hear that everything is to your liking. We have refunded the shipping costs because SEUR did not meet the express delivery deadlines. Good day, Camille Petit-Fernand
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Noelia
Rating: 5 out of 5
Delighted with the product, quality, price and shipping. I will definitely repeat.
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Marguerita Giordano
Rating: 5 out of 5
Meets my expectations
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Emmy
Rating: 5 out of 5
I ordered and tried the self-adhesive and iron-on labels on clothes, shoes and objects. They're beautiful and hard-wearing, and I highly recommend them! Thank you so much! I also ordered the little bag for changing clothes, it's beautiful! I love it! Delivery RAS
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María del Mar Arribas Iglesias
Rating: 1 out of 5
The transport is terrible, you order it urgently and it arrives in 15 days. It happened to me with one order, I gave them another chance with another and with both the same thing happened to me.
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Response from Petit-Fernand
Good morning, We are sorry that SEUR has taken so long to deliver your order. I confirm that we have refunded the shipping costs. Hello, Camille Petit-Fernand
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Virginie Sebbe
Rating: 5 out of 5
Great quality and price too
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Angel
Rating: 5 out of 5
Easy to use,
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Susa
Rating: 5 out of 5
Beautiful, practical and very useful products.
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Audrey Mouloungui
Rating: 5 out of 5
top purchase
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Ana Tabares
Rating: 1 out of 5
The times I have ordered labels you do not meet the deadlines. The material is good, but you should meet your deadlines.
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Response from Petit-Fernand
Good morning, We are sorry to hear that Correos did not meet the delivery deadlines. However, we are delighted to hear that you liked our products. Hello, Camille Petit-Fernand
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Natascha B.
Rating: 5 out of 5
I am super happy with the name badges, they hold up very well
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Response from Petit-Fernand
Thank you very much for your order and your great review. We are very pleased that you like our products! Have a nice day, ? Elise, EsIstMeins
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Rebecca L.
Rating: 5 out of 5
Lovely items
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PARANT Natacha
Rating: 5 out of 5
Nice and well done
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Patricia HINOJOSA
Rating: 5 out of 5
Very attentive customer service and the products are great.
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CLAUDIA P.
Rating: 5 out of 5
Everything perfect ??
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Francesca M.
Rating: 5 out of 5
Always a guarantee of quality! I have been buying for years and have never been disappointed!!!
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Bundounette
Rating: 5 out of 5
Always perfect. Quality labels. The snack boxes are very sturdy and pretty.
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Sébastien
Rating: 5 out of 5
Canon labels! Very easy to use and very durable!
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KS
Rating: 1 out of 5
Shipping takes far too long and then without a tracking number. There are a thousand other sites that do it better. That's why I no longer order here.
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Response from Petit-Fernand
Hello, After checking, we have to realize that you did not have tracking because you opted for standard delivery without a tracking number. However, we also offer tracking as well as express delivery. Have a nice day, The EsIstMeins Team
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Luis
Rating: 5 out of 5
Good material, the stickers withstand washing.
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Response from Petit-Fernand
Good morning, Thank you for sharing your experience. :) Good morning, Camille Petit-Fernand
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Catherine
Rating: 2 out of 5
After 12 days, I received someone else's order. I was told that the vouchers had been sent back, but still no news, it's been over a week. And not even a commercial gesture...
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Response from Petit-Fernand
Hello, I'm sorry you haven't received your labels yet. They're currently on their way to the post office! They should arrive very soon! Have a nice day? Luce C-MonEtiquette
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Cliente
Rating: 5 out of 5
All perfect
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Ilenia F.
Rating: 5 out of 5
I purchased the thermoadhesive labels doubtful about their result.... But I must say that, once used, they respected every feature : easy to apply, resistant to washing (high temperatures), and yummy ??. To be repurchased!
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Flo
Rating: 5 out of 5
Really good quality labels, I already have a batch from before (this was my second order, after a first order last year) and they're amazing. They don't change with washes, no fade, no move, perfect. The only reason I had to reorder was because I ran out of labels for new clothes and items! Delivery was spot on too.
Response from Petit-Fernand
What a wonderful review Frederique! ?? Thank you so much! Jessica, Petit-Fernand
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Bianca C.
Rating: 5 out of 5
Excellent quality product. Super recommended!!!
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Anaïs G.
Rating: 1 out of 5
I bought iron-on labels.... and they go off as soon as I wash them for the first time (30°- spin 600). I'm very disappointed. Yet the writing and the choice of small images is really nice.
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Response from Petit-Fernand
Hello, I'm sorry you're having problems with your labels. It's abnormal for them to come off if they've been applied correctly. I've just e-mailed you to try to understand the situation better and help you! Have a nice day? Luce C-MonEtiquette
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Chai so
Rating: 1 out of 5
I still haven't received my labels since September 4, apparently because of the Chronopost problem, but now it's just the post office, which still hasn't delivered anything.
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Response from Petit-Fernand
Hello, I'm sorry to read that your order has suffered a delivery incident. I will contact you in the morning to help you! Have a nice day? Luce C-MonEtiquette
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Mcarmen Garcia Lendinez
Rating: 5 out of 5
I started buying the stickers when I saw them on Instagram but they were either too big or too small. My daughter likes to have her phone number and name on it in case she loses something and the size of the petit Fernand ones are ideal, they look great with clear print. The topay stickers adhere great no need to review every so often, I have backpacks and cases that take 3 years and are like the first day. The object stickers have been in the same tapper for two years and are practically new and do not peel off with washing. I have bought two more times and for friends who are just as delighted as I am.
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Response from Petit-Fernand
Good morning, Thank you very much for your message! We are delighted to hear that you like our products. Thank you for your loyalty. Hello, Camille Petit-Fernand
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Jana M.
Rating: 5 out of 5
There is a nice assortment, something for everyone. Finally, I ordered more name stickers and the lunch box. The stickers do what they promise, look nice and stick very well (to clothes and objects). The lunch box is very good quality, the motif looks very nice and is high quality. The cool packs are great! The ordering process is easy and the order was with me within a week. I am very satisfied.
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Response from Petit-Fernand
Thank you very much for your order and this great review, which is very valuable to us. We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins
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Suppa
Rating: 5 out of 5
Great! Very satisfied with the order!
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Sylvie
Rating: 5 out of 5
Delivery went smoothly
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Nicky
Rating: 1 out of 5
I never got my stickers
Response from Petit-Fernand
Hello Nicky, we are sorry to hear you never received your order! It was shipped at the beginning of September, with a tracking number. I have now contacted you by email regarding delivery times and to arrange for a solution. Jessica, Petit-Fernand
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HV
Rating: 5 out of 5
Easy to order. Product corresponds to expectations. Quality and sturdiness even with daily cleaning of items with labels.
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Pascale Delebarre
Rating: 1 out of 5
I never received my order. I had made a request for express delivery which I paid 9.5 euros for. The parcel never arrived. Customer service reimbursed me the 9.5 euros but I still haven't received my parcel. I asked my neighbors if the deliveryman had gone to the wrong letterbox but they didn't receive anything.
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Response from Petit-Fernand
Hello, I'm sorry that your order has been subject to a delivery anomaly by Chronopost. I will contact you in the morning to help you! Have a nice day? Luce C-MonEtiquette
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Mariafrancesca
Rating: 5 out of 5
Excellent products, great quality/price. easy and fast orders, great delivery time. All very reliable, I had a great time.
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manuela C.
Rating: 5 out of 5
I got the labels for my son's school supplies! He was delighted, he liked them so much!
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Al
Rating: 5 out of 5
Very well received, arrived +/- quickly. Well packaged, as described. Very happy with my purchase, will recommend again!
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Sara G.
Rating: 5 out of 5
This is the second time I have supplied from you. Wide choice, quick delivery.
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