The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
After several weeks of waiting, I still haven't received anything.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
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Sol
Rating: 5 out of 5
Even though the package was lost on the way the customer service team was super attentive and sent me another package with no problem. Very happy with the labels.
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Response from Petit-Fernand
Good morning, Thank you very much for your message and your confidence ! Good morning, Camille Petit-Fernand
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BALDAN C.
Rating: 5 out of 5
Wide selection of products, ease in customization, high quality of materials
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Constanze
Rating: 5 out of 5
Really great stickers, highly recommended.
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Response from Petit-Fernand
Thank you very much for your order and your great review. We are very pleased that you like our products! Have a nice day, ? Elise, EsIstMeins
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Mr S.
Rating: 5 out of 5
Great quality labels. Actually better than I imagined they would be. Really pleased with my purchase. Will buy more of in the future.
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Meyun
Rating: 5 out of 5
Great products that are really long-lasting. The practical lunch boxes, which have now lasted 5 years and are very popular thanks to a new sticker, are also great. For the future, I would like to see more designs for "cool boys aged 11 or 12". Many of the designs are really adorable, but more for the younger age groups! I always enjoy buying your stuff!
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Response from Petit-Fernand
Thank you very much for your review, which is so valuable to us. We will pass on your comment to the production department, as it is important for us to be able to offer several designs to suit different age groups. We look forward to your next order! ?? Have a nice day, Elise, EsIstMeins
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Bettina
Rating: 5 out of 5
Lots of options to chose from, be it iron on or stick on labels, for clothes or items, and lovely designs. I have chucked them in the dryer despite the warning and the labels survived that too.
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Elodie Ouahchia
Rating: 5 out of 5
Good quality products, fast delivery
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Mimi
Rating: 5 out of 5
Excellent quality products. Fast and accurate delivery.
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FRANCESCA B.
Rating: 5 out of 5
fast and convenient
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Kathryn
Rating: 1 out of 5
I have not received my order. I have tried to contact customer services and have not received any response. I have requested my items to be sent or a refund.
Response from Petit-Fernand
Hello Kathryn, We are sorry to hear your order hasn't reached you yet! We have replied to your email with the desired choices. Jessica, Petit-Fernand.
Great product! Clothing or object labels are perfect! Everything is clean and easy to remove!
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TC
Rating: 5 out of 5
They are very beautiful. This is the third time I've ordered them and I'm sure it won't be the last. My daughter loved sticking them on her school things.
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Beatriz Castanera soto
Rating: 5 out of 5
This is the third year I have bought!!! Undoubtedly the best
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Alina Condrache
Rating: 5 out of 5
I order quality labels every year! What's more, they're not expensive. The picnic boxes are also beautiful and practical.
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Julie
Rating: 5 out of 5
quality products, fast shipping
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Monika M.
Rating: 5 out of 5
I found designing the stickers easy. The stickers came home well packaged...like a little book.
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Response from Petit-Fernand
Thank you for your order and your great review. Perfect that you like the items! We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
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Gillian W.
Rating: 5 out of 5
A fantastic company. My first order never arrived and the company were great at sending out a new order. Thanks again, a lovely product too!!
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Michael
Rating: 5 out of 5
Item as described and requested. Fast delivery and good information about the order.
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Response from Petit-Fernand
Thank you for your order and your kind review. We are very pleased that you like our products. Have a nice day, ? Elise, EsIstMeins
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tosi sabine
Rating: 5 out of 5
The quality and choice of labels with the bound notebook satisfies him I am delighted I recommend
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Louisa
Rating: 5 out of 5
Great gift for babies Super designs Beautiful quality
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Response from Petit-Fernand
Thank you very much for your order and your great review. We are very pleased that you like our products! Have a nice day, ? Elise, EsIstMeins
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Morgane RENARD
Rating: 5 out of 5
Products as good as new
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Invité
Rating: 5 out of 5
all very well
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Gwend
Rating: 5 out of 5
Very good product, easy and practical to customize
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Annick Rivière
Rating: 5 out of 5
The shipment was fast and conformed to the order Good wear on the clothes
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Jennifer López
Rating: 5 out of 5
The products are beautiful, and of good quality. Being able to personalize it by adding more than just the name I loved it. The customer service is top notch! I had a problem and they gave me a better solution than I expected. I would definitely recommend it!
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Response from Petit-Fernand
Good morning, Thank you very much for your message ! Hello, Camille Petit-Fernand
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Ayumi Nakayama
Rating: 2 out of 5
The product did not arrive on schedule and I had to call customer service twice asking where the product went because the tracking showed that it had already arrived at my house. I needed it before school started and I ordered it 3 weeks in advance but it arrived safely.
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Response from Petit-Fernand
Good morning, We sincerely regret this delay in delivery. However, we hope you liked our labels. Good day, Camille Petit-Fernand
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Clémence
Rating: 5 out of 5
I love iron-on labels for clothes, and I ordered some for my son for his first day of school, so I did the same for my daughter.
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Invité
Rating: 1 out of 5
Bad quality! They came off after a wash. Product is overrated.
Response from Petit-Fernand
Hello Supama, we are sorry to hear the quality of your labels is unsatisfactory. This shouldn't happen as the quality of our labels is checked on a regular basis. We have of course replied to your email with solutions. Jessica, Petit-Fernand
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Patricia Santos de Negrea
Rating: 5 out of 5
Excellent value for money. I have already washed them and they are intact.
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Marina N.
Rating: 5 out of 5
I enjoy choosing subjects, backgrounds and fonts. It is a light and satisfying game
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Anabel Aliaga
Rating: 1 out of 5
I ordered the labels on August 29th and still have not received anything. I contacted them, they replied saying I could choose whether they would re-release the order or reimburse me, I replied and I'm still waiting I needed the labels for the beginning of September for my two children and I haven't been able to label anything. They could advise actual delivery times. A pity because I have bought from you before and I really like your products.
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Response from Petit-Fernand
Good morning, We are sorry that this time the delivery had a problem. I confirm that we will resend your order. Good day, Camille Petit-Fernand
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Alex
Rating: 1 out of 5
Paying for express delivery only to receive the parcel a week later doesn't put you in a good mood Thermal labels don't stick I wouldn't recommend it
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Response from Petit-Fernand
Hello, I'm sorry that the Chronopost delivery did not meet the deadlines announced and that you are experiencing problems with your labels. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
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Terri H.
Rating: 5 out of 5
Fast delivery and great labels for my little person's school uniform-loved the free stickers too ??
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Maria Montalbán Cárdenas
Rating: 1 out of 5
They sent me exactly half the number of stickers I ordered from each pack. I ordered 2 packs of 50 units and they sent 25 units, and the last one was a pack of 60 and they only sent 30 units.
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Response from Petit-Fernand
Good morning, It is not normal that you have received your order in its entirety. We have just contacted you to help you. Hello, Camille Petit-Fernand
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Olly Kim
Rating: 1 out of 5
I ordered my parcel more than 3 weeks ago and it's still not delivered.
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Response from Petit-Fernand
Hello, We are very sorry to hear that you have not received your order yet. Our team sent you an email to help you. Kind regards, Camille Petit-Fernand
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Malo COTREZ
Rating: 5 out of 5
Very serious company. I highly recommend it. The labels are perfect?
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Silvia M.
Rating: 5 out of 5
Great product, super value for money
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Fab
Rating: 5 out of 5
Very nice snack box, my daughter loves it.
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